Large buffet featuring sushi, hibachi-grilled meats & familiar Chinese dishes, plus American eats.
I have only good things to say about this place. I went there with a couple of friends for dinner and we had a good time.
The food is great and is reasonably priced with lots of healthy options, the environment is welcoming, good parking spaces, nice staff and a variety of food options to choose from.
Visited 8 months ago
I’m new in town and was looking for a go-to buffet place since my son is a big sushi/hibachi lover.
I was pretty disappointed right away. Most of the food was cold or looked like it had been sitting there all day. The lo mein was hard and burnt. The only thing I enjoyed was the won ton soup & even that wasn’t worth it.
The sushi all looked like it had been out for weeks.
If I don’t get sick after eating here, I’ll be surprised.
When the bill came out I was shocked by the price for the kids. None of the food is catered to kids like other buffet places. If I knew I was paying so much, I would’ve taken the kids out for pizza instead since that’s what 2/3 ate anyway.
Save your time and money, try somewhere else.
Visited a month ago
If you plan to waste your money - you made the right choice.
Sunday 6pm, dinner time, weekend. Buffet empty.
Went to the lady up front and asked her if she was a manager, her response was “what do you want?”
Lol rude but okkkk, addressed an issue about empty bar and got a stare in return. Her look was saying “and what do you want me to do?”…
While sitting picking through my plate (since no one wanted to give me money back and I still wanted to eat at least some fruits) she came by staring at me eating.
I mean, I have to pay and I don’t have time now to go look for another place to eat, what do I suppose to do? Leave hungry and still pay?
Ugh.
Buffet City around the corner is so much better.
Visited a year ago
I was trying to take my grandsons out for lunch. I noticed a sign that said "all sales are final "
As we were getting our second plate of food from the buffet, I picked up a clean plate, flipped it over and a little German cockroach was crawling on it...
I paid and left, so gross.
The food was not fresh either. Sweet Potatoes tasted tart like they were spoiled.
Visited 2 months ago
I would give this place 0 stars if I could. The lady at the front said she wouldn't service me and my friend. Me and my friend went in to dine in and she wanted us to pay upfront before we ate because we were doing Apple Pay. I simply stated well before we pay I would like to make sure the food is atleast fresh. She instantly got offended and was like " WELL GO LOOK THEN" then stated " I'm just not going to service y'all anymore " then stated she better not see me again. I have seen on Facebook another black lady had a really bad experience. I'm not sure if this is a race thing but it has been brought up before. I will neverrrrr give them a dime of my money ever again. The chicken is hard from what I was told anyway. Their food doesn't taste the same so maybe that was good I didn't waste my money. Like I said I would never eat here again and I suggest you do the Same.
Visited 2 months ago
We had lunch today at this place and the food was terrible. Service was terrible. The lady at the front was very rude. In the past our experience has been good. But today it wasn’t. The food didn’t taste right it wasn’t hot. Very bland. The waitress said nothing but just took our plates. Unfortunately we won’t be going back.
Visited 4 months ago
I recently had a disappointing experience during my visit to your establishment. Our table was placed in a corner, and the service we received from our server was far below expectations. She displayed unprofessionalism by rolling her eyes and showing reluctance to assist us with drink orders that were mismanaged. When I requested new drinks, her demeanor remained dismissive.
As a result of this unsatisfactory service, I felt compelled not to leave a tip, as it did not reflect the level of service we deserve - particularly for a party of four. Thank you for taking the time to consider my feedback.
Visited 6 months ago
I’m new in town and was looking for a go-to buffet place since my son is a big sushi/hibachi lover.
I was pretty disappointed right away. Most of the food was cold or looked like it had been sitting there all day. The lo mein was hard and burnt. The only thing I enjoyed was the won ton soup & even that wasn’t worth it.
The sushi all looked like it had been out for weeks.
If I don’t get sick after eating here, I’ll be surprised.
When the bill came out I was shocked by the price for the kids. None of the food is catered to kids like other buffet places. If I knew I was paying so much, I would’ve taken the kids out for pizza instead since that’s what 2/3 ate anyway.
Save your time and money, try somewhere else.
Visited a month ago
Really great tasting food.. definitely recommend
Visited a month ago
Visited a month ago
Visited a month ago
I was trying to take my grandsons out for lunch. I noticed a sign that said "all sales are final "
As we were getting our second plate of food from the buffet, I picked up a clean plate, flipped it over and a little German cockroach was crawling on it...
I paid and left, so gross.
The food was not fresh either. Sweet Potatoes tasted tart like they were spoiled.
Visited 2 months ago
Visited 2 months ago
Visited 2 months ago
I would give this place 0 stars if I could. The lady at the front said she wouldn't service me and my friend. Me and my friend went in to dine in and she wanted us to pay upfront before we ate because we were doing Apple Pay. I simply stated well before we pay I would like to make sure the food is atleast fresh. She instantly got offended and was like " WELL GO LOOK THEN" then stated " I'm just not going to service y'all anymore " then stated she better not see me again. I have seen on Facebook another black lady had a really bad experience. I'm not sure if this is a race thing but it has been brought up before. I will neverrrrr give them a dime of my money ever again. The chicken is hard from what I was told anyway. Their food doesn't taste the same so maybe that was good I didn't waste my money. Like I said I would never eat here again and I suggest you do the Same.
Visited 2 months ago
Everyone is so friendly here and I have been coming here for years.
Visited 3 months ago
Don't have big selection of food. Customer service was great.
Visited 3 months ago
We had lunch today at this place and the food was terrible. Service was terrible. The lady at the front was very rude. In the past our experience has been good. But today it wasn’t. The food didn’t taste right it wasn’t hot. Very bland. The waitress said nothing but just took our plates. Unfortunately we won’t be going back.
Visited 4 months ago
Really good place to eat
Visited 4 months ago
MIGHT AS WELL SAY THE COSTUMER IS NEVER RIGHT!!!!☹️
This restaurant use to be one of my favorites until they decided to be rude for the last time to my family and I.
This place has good food for the most part but the workers are rude they don't appreciate your business. I came in here with my family for my daughter’s birthday they had the room we needed to seat us together and refuse to allow us to use the space. They proceed to separate our group to the point we couldn't enjoy one another during our meal because we were spread throughout the building. We drove a long way considering we are not from the area we decided just to stay considering this was my daughter favorite place to eat. They proceed to rush us out while we were eating. The workers have always been rude but this was it for me . I refuse to eat here ever again. This has went on forever I should not be treated like crap and I'm giving you my money for a service and can go on and on but I want waste money or time anymore.
Visited 4 months ago
This place never disappoints, it’s the best buffet in Newport News. Food is always delicious and warm. Staff is always friendly, and the aesthetic of the place is really good.
Visited 4 months ago
Great food. They keep the plates gone. Drinks full. Friendly.
Visited 5 months ago
If the to go trays go by weight to pay the price, why, do they open the container at the register before weighing it? Weird & it’s Covid breakout season. Other than that this restaurant is great to eat at!
Visited 5 months ago
The food is what ypu would expect , but deff not worth the money you pay
Visited 5 months ago
I recently had a disappointing experience during my visit to your establishment. Our table was placed in a corner, and the service we received from our server was far below expectations. She displayed unprofessionalism by rolling her eyes and showing reluctance to assist us with drink orders that were mismanaged. When I requested new drinks, her demeanor remained dismissive.
As a result of this unsatisfactory service, I felt compelled not to leave a tip, as it did not reflect the level of service we deserve - particularly for a party of four. Thank you for taking the time to consider my feedback.
Visited 6 months ago
Got food poisoning from this place on Saturday.
Visited 6 months ago
Cool
Visited 6 months ago
Stay away they have ROACHES.
Stay away they have ROACHES.
Visited 6 months ago
FOOD IS NASTY STAY AWAY 😡😡
FOOD IS NASTY STAY AWAY😡😡
FOOD IS NASTY STAY AWAY 😡😡
Visited 6 months ago
DONT WASTE YOUR HARD EARNED MONEY ON THE GARBAGE! Nasty host-Nasty food-nasty service
The community needs to stop supporting businesses that behave like these people.
Visited 6 months ago
Food was over cooked. Could not eat most of the entrees.
Service very unfriendly
Clean restaurant and clean bathrooms
Visited 6 months ago
Very good 👍
Visited 7 months ago
Visited 7 months ago
Visited 7 months ago
Always fresh food, great service
Visited 7 months ago
First went in two ladies just standing there..we had to ask for a table because they said nothing...that should've been out first sign to leave...they finally take us to a table and the rudeness of this lady well asking for our drinks then she had the nerves to asked my daughter do you have a problem,hell yes we did....I'm glad we didn't waste our money and looking at the reviews I wish we seen them before we even wasted our time
..and for the people that have four and five probably just as crazy as them
Visited 7 months ago
Visited 7 months ago
Wish prices for takeout were lower when closing but $8/lb is still really good and the food is pretty good usually
Visited 7 months ago
They are very clean and have everyone put on gloves takeout or dine in sanitizer everywhere. Hibachi grill guy was pleasant and wearing gloves and mask also...I will revisit here with confidence in lieu of being a healthcare worker
Visited 7 months ago
You to be one of my favorite places, but the last 2 times I've came... the food is nasty and cold, service is poor, fruit taste old and no good. This will be my last time coming. So disappointed 😞
Visited 8 months ago
Food is good service is decent. Good place to go for a Chinese buffet.
Visited 8 months ago
I have only good things to say about this place. I went there with a couple of friends for dinner and we had a good time.
The food is great and is reasonably priced with lots of healthy options, the environment is welcoming, good parking spaces, nice staff and a variety of food options to choose from.
Visited 8 months ago
Visited 8 months ago
This place is disgustingly nasty. The food was hard and horrible. We couldn’t really eat anything. There wasn’t a variety of food. I use to come here years ago. They fell off real bad. We had a part of 7 and no one could enjoy it. I don’t recommend anything.
Visited 8 months ago
They served day old chicken.. it was stringy and chewy
Visited 8 months ago
amazing
Visited 8 months ago
Visited 8 months ago
Food is alright if you hungry but food is not fresh all the time depends on when you go. Edit: (6 months later) found a roach walking on the sushi
Visited 8 months ago
Excellent service, very qualified and professional staff, 100% recommended
Visited 8 months ago
Visited 9 months ago
The reception girl was so rude to my kids and it’s not what I expected.
Visited 9 months ago
Best buffet ever. Been going there for years
Visited 9 months ago
The food was absolutely disgusting. I spoke with the manager who tried to tell me that there was nothing she could do even though we didnt eat more than a few bites of food, enough to taste that the food was old and tasted off. She argued with me and said, "I cannot do favor for every customer." Whatever that means. I proceeded to tell her that i was not going to pay for food that was bad and that we didnt even eat. She then said that the lady sitting at the table beside us didnt complain about the food, my response, "I'm not her." I could tell that she was getting frustrated because I wouldnt agree to pay for a meal we didnt even eat. She decided to charge us only for our drinks. Absolutely horrible experience.
Visited 9 months ago
I wish I could give them 0 , don’t waist your money, awful customer service, rude management
Visited 9 months ago
This Resturant and the manager is trash . She was very rude to my kid and I and was yelling at us at the entrance and she was very rude . I am going to write a complain to National restaurant association and also complain to health department due to their poor sanitation .
ABSOLUTELY WAIST MONEY.
Visited 9 months ago
Visited 9 months ago
The hibachi was great! But all the other food was worst than any other buffet I’ve been too I would recommend just having them cook most your food and just go for dessert
Visited 10 months ago
Roommate ate there today, sweet potatoes tasted sour, 8 year old spit them out. Roommate came home feeling sick.
Visited 10 months ago
It was once our favorite Asian restaurant, but its quality has gone way down. Too many items are lukewarm or even room temperature. The lo mein and mein fun were not hot, and the spring rolls weren't even close to room temperature. Items seem to sit out a long time, and the steam tables fail to keep the food hot. Very disappointing and as a result, over-priced. Will not be going back.
Visited a year ago
Visited a year ago
Very rude due to them turning the burners off well before closing time. I couldn’t get any salmon. I normally only come for the salmon it sometimes can be salty so I settle for it as a quick bite sometimes. The first person I grabbed seemed to not know anything about the food. The person after seemed unconcerned and walked off the last lady wanted me to scrape salmon crumbs then shrugged her shoulders. Then when i asked if this was them on google she started to lie then I said the address and she said yes that’s us. Rags on the buffet just a hot mess this evening.
Visited a year ago
Visited a year ago
Visited a year ago
They have the worst customer service and they are so rude, I went in today and asked one of the ladies that was working at the checkout counter a question regarding the price of the buffet and she got rude and said didn't you look at the price before you came in, weather I did or didn't that's your job to answer my question. I would never go there again because they have poor customer service.
Service
Visited a year ago
Visited a year ago
Just read the reviews, see the trend, be better than us and don’t waste your money like we did
Visited a year ago
Should’ve listened to the reviews, came in around 7:10 pm, no new food was put out at all. We were told the kitchen was closing, because they were closing a hour early, BUT they had new food ready for them on the side for whatever celebration they had going on. As we finished our checks, the waitress LITERALLY stood over us, and when we told her we were good, she proceeded to say, they were closing and started pressuring us to leave the table. But she did not do the same to this other couple who was sitting to the left of us. She only left when we started to get up. Also, my child did not eat and they still charged me for him. Will not be coming back.
Visited a year ago
I really hate to waste money and guess what I did today by coming here. The food did not look tasty or fresh. I came here at 1230 on a Saturday. Looks like we got the left over from last night. Rice tasteless, soups tasteless and so was everything else. My gf end up eating sunflower seeds since that was the only thing that look fresh. We tried garlic bread, not cooked, bake potatoes with cheese and bacon it looked old and dry. Just save yourself the time and money and don’t come here.
Visited a year ago
Got here at 2 and forced to pay for dinner prices even though the food was all cold and hard. Do not recommend and will never be back.
Visited a year ago
Love this place but get there early because they are slow to refill certain items the later you arrive.
Visited a year ago
Visited a year ago
Good food and prices
Visited a year ago
Visited a year ago
Don't go here. I went there yesterday and the mashed potatoes were ice cold. As well as the broccoli. And the that lady owner needs to watch her mouth before someone gets up in it. If you do temperature checks before you put your product on the buffet you won't have this problem. You have the nerve to have a sign that says if you're sick don't come in. You ever heard of food borne illness??? That's what this place is serving. Diseases. I suggest Buffet Star in Hampton. Staff is attentive and professional. AND THE FOOD IS HOT!!!!!
Visited a year ago
Visited a year ago
Visited a year ago
Very tasty food, clean place and great atmosphere.
Visited a year ago
The manager is a nasty person. I wouldn't recommend a dog go to this place. Please have the owner contact us. I only gave 1 star because it doesn't allow me to give negative stars. The manager had the nerve to cuss at me and my wife
Visited a year ago
There is no flavor of Chinese or Japanese food, just in form, it should be a Mexican chef, (no intention to slander Mexican chefs), the shrimps are super small, I don’t know whether it is poor ingredients or poor cooking skills, the waiters are unfriendly and disrespectful, pay the bill Standing in front of customers and waiting... I don’t recommend it, I won’t come back, it’s very bad!
Visited a year ago
Visited a year ago
Visited a year ago
Visited a year ago
I used to love this buffet years ago. Lately I've been disappointed with the quality of food. It's never hot or even warm. I was there the Saturday after Thanksgiving at noon and they weren't busy at all. All the bad reviews haven't helped to improve the quality or service so I don't believe they care about their business or customers they serve. Save your money and go elsewhere.
Visited a year ago
Food wasn't good or fresh stay away
Visited a year ago
DONT WASTE YOUR MONEY HERE
Visited a year ago
service is HORRIBLE, got yelled at for grabbing 2nds.
Visited a year ago
The worst place I have been in my live,very rude management,the food so hard and most of it empty,you basically just wasting your money.
Visited a year ago
Visited a year ago
I took my 8 year old son here for dinner at 5 pm. The food was already looking old and not very fresh. We found a few things that looked better than others and made a plate. He didn’t even finish his and didn’t want to go back and try anything else. Can’t say I blamed him. The only thing that was good was the hibachi I ate. Then add that they charged me for two adults and drinks when it was 1 adult and 1 child with waters, and it sealed the deal for me. We won’t be back. Nothing was worth trying this place again.
Visited a year ago
Visited a year ago
Visited a year ago
Today I tried calling this establishment because I had plans on bringing my family of 10 for dinner. I thought I would call to find out how much the buffet was today, for adults and for kids. The lady that answered the phone chose to be very disrespectful and tell me she doesn’t know, I would have to buy something for her to tell me the price of the buffet, she then hung up on me. I called back because maybe she misunderstood what I was asking and she started to yell at me says “didn’t you see I disconnected the phone on you? “ and hung up again, I tried once more in the hopes that someone kinder would answer the phone. I explained my question again, her answer was “I don’t to tell you the prices of anything, either way here or don’t”. So disappointed that I didn’t even get an opportunity to eat here, they have lost my business indefinitely.
Visited a year ago
Visited a year ago
Buffet, but food needs to be stock more often. The food I wanted the most was not restocked like it should be. Customers should not have to wait as much as we did.
Visited a year ago
Visited a year ago
Stay away. Rude and horrible.
Visited a year ago
Visited a year ago
Visited a year ago
Visited a year ago
People were extremely rude. Especially cook in the backmat Hibachi grill and the femal manager in the front.. food was old and nasty.. this place used to be good. Im not sure what happened.. They majorly fell off. Dont waste your money or time. Choose somewhere else.
Visited a year ago
Food was terrible. Barely any food out. Mostly Everything was old.
Visited a year ago
Visited a year ago
The most horrible experience l ever had. I had a party for 14 I got there early the place was empty but I was told that I could not sit down until everyone in my party was present. After waiting 15 minutes because the dinner was at 5:00 half of my party arrived. I asked if I could take a seat and get some of my food from the buffet because I was very hungry. I told the waitress I didn't want to get angry but my sugar was dropping and I needed to eat. She told me she didn't care if I got angry if I had a bad day because she had a bad day too and if I don't like it go eat some place else and she walked away. I waited for the rest of my party and told them what had happened. My daughter replied she was rude and nasty when I called to this morning. At that point all the cars showed up and we all decided to go and eat some place else. It is not wise to let angry cruel nasty people have control over the food you put in your body. I pray that the owner of the establishment reads this review and remove the young lady who sent away almost $400.
We left $50 for the waiter at the alternate restaurant we dined at.
I wonder if she would have spoke to me like that if I wasn't black or maybe she's just nasty to all-americans. This happened at 5: 00pm on the 23rd of September.
Visited a year ago
Food was terrible, cold…made my son and I sick to our stomach. Never again
Visited a year ago
Muy mal' la dueña de el lugar se portó muy mal con nosotros los sentó en una mesa de siez, cuando éramos 10 personas.👎👎👎😡
Visited a year ago
The food was cold, left out too long, and awful.
Visited a year ago
Visited a year ago
Lovely buffet.
You have to prove senior age for discount.
Went today, first time in a while. There was almost no one there & the hostess assumed we were getting it to go. We told her we were dining in. The food wasn't as good as usual & the table side service (clearing dirty plates, refilling drinks) was almost non-existent.
Visited a year ago
Food was tasty for the price. I don’t understand why people complain when it’s a Buffet you can pick whatever you want.
Visited a year ago
Visited a year ago
The best part of the meal was the water I was drinking.
The hibachi cook was rude. Burnt up both of our meals. All the food was bland, Luke warm [if not cold], alot of empty trays. Sushi had been sitting out all day [we didnt even attempt]. My man started to actually feel sick. When he went to pay and ask for a discount bc of the bad experience the cashier said she can't do it. We will never eat here again. It was so nasty. It used to be way better. Years ago*.
Visited a year ago
If you plan to waste your money - you made the right choice.
Sunday 6pm, dinner time, weekend. Buffet empty.
Went to the lady up front and asked her if she was a manager, her response was “what do you want?”
Lol rude but okkkk, addressed an issue about empty bar and got a stare in return. Her look was saying “and what do you want me to do?”…
While sitting picking through my plate (since no one wanted to give me money back and I still wanted to eat at least some fruits) she came by staring at me eating.
I mean, I have to pay and I don’t have time now to go look for another place to eat, what do I suppose to do? Leave hungry and still pay?
Ugh.
Buffet City around the corner is so much better.
Visited a year ago
Visited a year ago
Do no waste your money here the food is horrid. Customer service is none existent. My 3yo who eats EVERYTHING took one bite and refused to eat anymore. Everything was hard, dry, flavorless, watery, and looked like it had been sitting for hours. When we were leaving and complained about the food they refused to take our youngest plate off or discount the meal in any way. I was telling people in the parking lot not to go in it was that bad.
Visited a year ago
The food was barely warm and it tasted like it was left over from the day before. The manger was rude along with the male employee. They both intentionally ignored me as I waited to be seated eventhough I was the only person in line. I waited approximately 10 minutes.
I refused to eat there and will never go there again. This was the second bad experience I've had at this restaurant ... poor management/customer appreciation.⁹
Visited a year ago
The man who works at hibachi grill is always super nice and does a good job
Visited a year ago
Food & service were good. Hostess at front questioned if I was eligible for senior discount, & I had to return to car in pouring rain for my licence. Once she saw age verification there was no apology issued. Also, the constant noise from employee sweeping & banging dust pan up & down isles was distracting to any customer conversations
Visited a year ago
Food was disappointing. I went at an off time which may have been why.
Visited a year ago
If I could give this restaurant no stars I would. The buffet food was old. The food had been sitting for a while because the food on the buffet was hard and or dry. The raw bar had clams and oysters that had sat there so long they congealed. You could tell the sushi at the sushi bar was old because it had changed colors and was hard.We noticed not a lot of people were on the buffet floor they were in line to get hibachi made. We got in line to have hibachi made also. The gentleman making the hibachi got upset with me because I didn't understand what he was saying and smacked his hands together very hard at me. I have never been to a buffet like this before and I definitely do not plan on returning. If you are reading this post TRUST ME....do not go to this restaurant unless you want to get sick eating from the buffet. If you have no choice because the party you are with wants to go play it safe and eat the hibachi. At the hibachi bar you may get rude service, but you get to chose your meat and vegetables and have it cooked in front of you. I can not believe a restaurant like this is still open. I plan on calling the health department Monday. A lot of people will end up in the hospital with food poisoning eating there........... update I reported this place to the health department online and will report in person the next business day. This place is not safe to eat at!!!
Visited a year ago
Tried this buffet again after not going here for a couple a years. Food was disgusting. Everything was overcooked, except for the white rice which was under cooked. Buffet warmers temperature was so high that the water under the trays was boiling. Everything was dry, burned, overcooked. Had to spit chicken out because it was so hard. Fish was even hard. I was too scared to try the sushi.
Visited 2 years ago
Had a horrible experience here.. The cook who is always at the grill in the back is super rude. I HAVE PERSONALLY WITNESSEDhim being rude to other customers. But I uswd to Always come here because the prices were pretty decent and the food was ok... it wasnt the greatest..through the last year or so the business has started falling wayyyy off However, it wasnt until the cook at the hibachi grill set up in the back of the restaurant was rude to my 11 year old son who was trying to be served. He spoke rudely to him yelling at him and shoved a plate across the grill at him and yelled at him dont come back and continues to yell at him in which I was not able to decipher what he is saying because his accent is extremely strong.. When I saw and heard this I asked the man what my son did. He yells at me that he put to little food on his plate and continues yelling at me something I was not able to understand. I asked to speak to a manager about the incident. There was a gentleman in the front saying he was the manager.i explained the entire situation to him what occured. He then proceeds to take me to the back of the restaurant where the grill is located and leaves me standing by the rude gentleman at the grill says nothing and walks off back to the front. A few minutes later as I walk back to the front to ask him if he mabey forgot about me and attempt to speak to him he states hes not the manager and that she is coming. 5 minutes later she walks in the door and immediately causes a scene and starts rudely yelling at me. I ASKED HER MULTIPLE TIMES to lower her voice because I am not yelling nor being rude to her. I simply ASKED for someone to apologize to my son for being rude to him. There is no reason an adult should yell at a child that way that has not even spoken a word to them nor shove a plate full of food at them. I was told by the manager that it was not her problem that her employee did that and that she nor her employee would be apologizing to us. Other people in the restaurant stopped what they were doing and looked on and some even came to the front. The customers that were in the front as she entered immediately yelling at me. Were appauled and openly stated that she was rude and had no business as a manger speaking to a customer or anyone for that matter that way. SHE even went as far as calling the cops on us.( my kids,myself and my 80 year old parents) When the cops arrived and spoke to me. They couldnt understand why they were called because I had not threatend anyone, was not irrate, nor had i been asked to leave. The officer told me this is not a first that they have done things like this to people. The officers said they get calls all the time from/ about this place. The way that they treat their customers here is horrible, and rude..the food is not that great anyway. Before the situation I would mabey rate a 2 or 3.. but now I would definately not recommend to anyone. Save your money and go ANYWHERE ELSE.
Visited 2 years ago
Visited 2 years ago
Food was old.
Visited 2 years ago
If your looking for a good Chinese buffet this place is pretty good. Just catch it fresh around 11:30/12. If you get there late sometimes they let things set out a little to long and it's not as good.
Visited 2 years ago
Food is absolutely tasteless. Sushi was not fresh, and the other stuff that I tried was overcooked. Would not recommend!
Visited 2 years ago
Food was over cooked and dried out. Rude staff and management.
Visited 2 years ago
Visited 2 years ago
y’all get one star cause i can’t give zero. how do y’all close at 9 but not putting no more food out when it’s 8 something. y’all got people waiting to be seated but not filling the pans to feed the people? absolutely will never come back here. rude employees with bad customer service.
Visited 2 years ago
Visited 2 years ago
We just went to eat, waited for more chicken & brocolli, the manager/cashier was very rude. Would not recommend.
Visited 2 years ago
Visited 2 years ago
Visited 2 years ago
Visited 2 years ago
It's an All You Can Eat. Not many seafood options.
Visited 2 years ago
Went here with my 3 nieces the lady completely ignored us at the front and claimed that we were lying about their age, she refused to serve us after we politely asked her what the problem was very rude service was horrible and she was racist I do not recommend this place to ANYONE and will be reporting them to the BBB and on top of that the food is trash only thing that’s good is the hibachi they cook in front of you but they need to remove the tasteless senseless lady from the cash register who CLAIMS TO BE THE MANAGER !
Visited 2 years ago
The food standard became low probably because of the new cook. The hibachi guy is good at what he's doing. He got a 5 star and please tip him. Thank you
Visited 2 years ago
Awful food, tasted like old grease and sadness. Restaurant had a smell to it, like an armadillos armpits. Didn't try sushi or the hibachi. Didn't finish our plates, paid asap and left hungry and hoping we wouldn't get the Hershey squirts. Normally we love Chinese buffet but this one leaves much to be desired
Visited 2 years ago
Visited 2 years ago
All the food was a little stale and it was all old. The sushi was stale and old the chef didn't know how to Crack an egg because I couldn't tell if I was eating food or egg shell and the meat was extremely tuff.
Visited 2 years ago
Visited 2 years ago
Mmmmmm
Visited 2 years ago
My daughter chose to visit this restaurant today after her Pre-k graduation (she likes sushi) We Arrived here right around opening time. As soon as we walked through the door the host was rude. Almost as if she was mad that there were 8 of us. She made us give her our drink order right there at the host stand. We had 8 people and needed two high chairs. The waitress was slightly rude you could tell there had been a discussion. The man working the Mongolian grill was rude. Barely wanted to answer questions. Burnt my beef. I won’t return I didn’t want to go anyway because the food is basic af!!!!!
Visited 2 years ago
It was the worst . We had our checks done by the time we were on our second plates. No one else in the restaurant had that done plus she let the white customers pay at the counter. I will never ever go to them again. She didn’t even offer refills on our drinks.
Visited 2 years ago
I had a party of 12. While still eating they made us pay but let the white folks finish eating and go to the counter to pay.
Visited 2 years ago
Visited 2 years ago
Good selection, but mediocre quality. Hibachi is not well made, sushi is all fake crab meat nonsense, not a single decent sushi roll. Most of the food looks a couple days old. Was hoping to have a new place to visit often.
Visited 2 years ago
Visited 2 years ago
Food qn service is amazing I always go here I recommend for anyone who likes to go out with coworkers or that special someone.
Visited 2 years ago
This Habachi Grill when it first opened up was a good restaurant and it had decent food. I have had lots of family birthday parties there and I always leave a nice tip to the waiters, but over the years it has significantly gotten worse. The lady at the front desk has a horrible attitude and is very rude to me and my guest. She claims to be the manager but she always gives the customers a bad look even though we are paying customers. The food in the buffet is now bland, dry and doesn't have any taste. The only food that I would consider eating there is the food cooked on the grill, but between the horrible service and dry buffet food I do not recommend eating here. The lady at the front desk is the main reason this business is being run into the ground because she obviously doesn't know how to treat customers or run a business.
Visited 2 years ago
The restaurant was very clean but I probably won't return to this location. I've seen better appealing food and tasted better quality food @ other Asian Buffets. I wondered if it was that I ate close to the time that lunch ended. Also, I was approached at the table & was informed that guests have a 30 minute limit to eat & then have to pay again because of how long I was there (came at 2:30pm for lunch but dinner starts at 3:00pm). I wasn't over indulging with eating; I was simply relaxing before taking a long distance commute.
Visited 2 years ago
Visited 2 years ago
Not great
Do not recommen
3 stars because the price is right. You get what you pay for. You can get a lot of average food for a good price, but I will not return.
Visited 2 years ago
Don't expect a great sushi selection. But the hibachi and rest of buffet is ok
Visited 2 years ago
Love hibachi.
Visited 2 years ago
Visited 2 years ago
Food is ok price not bad close by, waitress came back to my table to tell me I could not take a sip of my child drink said no sharing,there is no sign saying can't share really...... that is crazy sometimes convenient local places are the worst
Came back tonight to try again and the people lied and said the close at 9 when they still letting people in at 850 to sit down and eat and charge me a higher price then posted for my food.
I will never come back to this place again food is not even worth 5 dollars
Visited 2 years ago
Visited 2 years ago
The worst buffet I’ve ever seen! They’re unprofessional! One star is even too much for them! Too much lies ! Saying the dinner is starting at 3:30pm but I was surprised when a lady was asking about the dinner items! The lady got charged in advance at dinner price but there were only lunch leftovers! The waitress replied with rudeness this is all we have & we will have the other items until 4:30pm! When I asked her, she told me go we don’t need you here!!!!!!!
Visited 2 years ago
Visited 2 years ago
Decided to come here for dinner with some friends. It was ok. Not stellar, not the worst we've had. Restaurant was relatively clean the food was hot. Although not as many options as other buffets I've tried recently. The sushi had more cream cheese and all looked very similar. I did not try the hibachi but one of our friends did, he got the shrimp and beef. It was cooked well and he did enjoy it. Ther wasn't much for desert but if you like Jello, than this place is your jam. The price was reasonable for the value. We did enjoy feeding the Koi on our way out. Google will not allow me to upload photos at this time.
Visited 2 years ago
Very nice place. Affordable prices and variable options! Love the hibachi cooked with your ingredients option.
Visited 2 years ago
Really don't deserve any stars lady in there is rude as hell. Don't know what customer service is. Walked to have lunch she was so rude that we didn't stay to eat we left. First impression was the worst one for me don't spend a dime here..
Visited 2 years ago
Visited 2 years ago
Visited 2 years ago
One thing I had a big problem with he had some decent size medium shrimp but they had not been deveined I bit into one and it was full of s*** and don't go in there an hour before they close bad idea
Visited 2 years ago
It was ok...nothing special. Turnover of the buffet items were slow. Some dried out or hard.
Visited 2 years ago
I think this place was good at one point but the food was overwhelmingly stale. The sushi selection was very small and most of the food was dried out from sitting under the lamps too long. Nothing tasted bad if you ignore it being dry/hard, but maybe someone should go around the buffet stirring the food up to avoid these problems. This is one of only a few remaining buffets and I think they never rebounded from COVID. However, other buffets put a lot of effort into food quality and have survived so I’m not sure what’s going on here. All in all, it was my first trip but considering the cost for what I got, I won’t be going back.
Visited 2 years ago
Visited 2 years ago
How can I describe this place but an absolute wreck. I haven't been to this place since before covid I was at 2nd in Charles and I figured I would give them a chance. I got it to go container and notice the place is really messy they're using some tables for storage it just looks a mess. I selected food after stirring up the food thinking the food at the bottom would be warm I was absolutely wrong. Cold food the chickens that were supposed to be crispy and tasty or mushy and nasty it really is a sad place and I would not recommend it to anybody.
Visited 2 years ago
Visited 2 years ago
Good hibachi area. Would be better with fresh not frozen beef. Staff seemed friendly. The sushi was good but needed a bit more variety and specialized rolls. Will come back!
Visited 2 years ago
Bad
Visited 2 years ago
My neighbor and I got food poisoning. Lol
Visited 2 years ago
The food was great and I got it prepared as I wanted it without salt any unwanted added ingredients. Wonder could eat all I want and still receive a healthy diet
Visited 2 years ago
I’ve been coming to this place for quite sometime; best Chinese buffet around this area. The waitress are friendly and helpful. The food is fresh if you go at a decent time. Sushi options are delicious too, the grill has all kind of options for cooking . The only thing I would say and the reason I took one star off is because it needs to update their bathrooms and seating area. Aside from that pretty good place to eat.
Visited 2 years ago
Food is so greasy I couldn’t even eat it! I keep giving them chance after chance. But finally I’ve just had enough so I’m not going anymore. I would not recommend this place at all!
Visited 2 years ago
They owner was so rude. She sat 12 of us at an 8 person table. When I asked if we could have more space she yelled at me. I'm an adult and I did not disrespect her in any way. She said the other tables were cleaned and not open. It was over two hours before closing. I will never return.
Visited 2 years ago
Visited 2 years ago
Visited 2 years ago
One of the best chinese buffet restaurants around!
Visited 2 years ago
Visited 2 years ago
Visited 2 years ago
First off I should have never went there for the second time because my first experience was horrible. Nasty attitudes from the time you walk in. 4yrs later and I try again. The food still trash! Best thing is the grill. The little lady at the front has a nasty attitude. She is horrible and when asked is there someone over her she acts as if she doesn’t understand and so did the cashier. We walk in as a small group and ask for a space for 25. She rudely says she not sitting tell her how many. So she starts to count and says whatever I’ll figure it out for myself. Mind u we were not greeted. She never asked me did I want refills and she hands everyone at the table their checks in hand except me. I asked her was she doing ok
She said don’t roll your eyes at me. I say nothing. Again this is a large group. Before we are seated well after our first plate she brings tickets and hands everyone their ticket but me. When drinks were handed she gave everyone their drink and handed mine off to the next person to give me. Again I’m calm. No refills. I go and talk to another table and I’m going back to my table. She comes and say you need to get this ticket rudely and said ok mam I’m going back over to pay. She says no you will get this ticket and proceeds to say something I don’t understand and basically insinuates that im not going to pay. Again I was just talking o another group of ppl. At this point I say mam im not leaving my stuff is there can u leave me alone goodbye. She makes another remark and now im mad and I get up and leave. Never again the food is trash and she is trash!
Visited 2 years ago
Visited 2 years ago
Becky is awsome.....great service
Visited 2 years ago
Food was OK maybe because we went after 7pm. Some items were fresh and some items were not so fresh and dry. OVERALL the restaurant is clean and customer service was 👍 👌 great.
Visited 2 years ago
Very nice place to go with the kids and family 😊 buffet is wild 😜.
Visited 2 years ago
Came to celebrate my mom bday and they was very rude and said they couldn't serve us. Never will recommend them to anyone. Very unprofessional
Visited 2 years ago
The waitresses were great and the place was lovely. The food was good but not great. I'll go back for sure.
Visited 2 years ago
Good food. Mostly meats. As of Feb 2023 lunch was $11.99and dinner $13.99
Visited 2 years ago
Visited 2 years ago
The food was all days old, it all tasted off. The dumplings look like they've been recycled, the fruit is so old it's dry. The Waitress didn't talk to me just gestured for me to follow, and threw a straw at a table. This place has poor hygiene.
Visited 2 years ago
I love the Hibachi grill made to order, but that's about it! The buffet food wasn't the same as it used to be. 😔
Visited 2 years ago
Visited 2 years ago
Roaches is all imma say for the people
Visited 2 years ago
Visited 2 years ago
Would rate zero stars if I could. Food was disgusting. Employees were rude. Chef refused to replace gloves after returning from bathroom even after being asked he seemed to become severely irate. Manager refused to listen to complaints and started yelling when we were weren't. Called the cops who agreed with us. Restaurant still refused to cooperate and refund us and banned us. Do yourself a favor and skip this place .
Visited 2 years ago
Visited 2 years ago
Food was tough egg rolls was undercooked the two.things that was only good was the peachs and The hibachi grill
Visited 2 years ago
Loved it. They do have random closings though. Be prepared, but know that if they are open, it will be great.
Visited 2 years ago
Coconut chicken was like leather.
Visited 2 years ago
Great food and a very friendly staff.
Visited 2 years ago
Visited 2 years ago
Great place
Visited 2 years ago
Good food, decent desserts, staff was quick with refills. Hibachi and food is always good.
Visited 2 years ago
- 6 sushi photos
- 200 sushi reviews
- 3.4 Sushi Rating
- Reservations: +1 757-988-8988
- Menu Website: http://www.hibachigrillsushibuffet.com/
- Sushi Address: 12745 Jefferson Ave, Newport News, VA 23602, United States
- Sushi Map: 37.136216, -76.519592
- Asian restaurant
- Buffet restaurant
- Sushi restaurant
- Monday: 11 AM–9 PM
- Tuesday: 11 AM–9 PM
- Wednesday: 11 AM–9 PM
- Thursday: 11 AM–9 PM
- Friday: 11 AM–10 PM
- Saturday: 11 AM–10 PM
- Sunday: 11 AM–9 PM
- Takeaway: Available
- Dine-in: Available
- Delivery: Available
- Great tea selection: Available
- Lunch: Available
- Dinner: Available
- Solo dining: Available
- Wheelchair-accessible car park: Available
- Wheelchair-accessible entrance: Available
- Wheelchair-accessible seating: Available
- Wheelchair-accessible toilet: Available
- All you can eat: Available
- Coffee: Available
- Comfort food: Available
- Healthy options: Available
- Quick bite: Available
- Small plates: Available
- Lunch: Available
- Dinner: Available
- Dessert: Available
- Seating: Available
- Toilets: Available
- Casual: Available
- Trendy: Available
- Groups: Available
- Tourists: Available
- University students: Available
- Accepts reservations: Available
- Credit cards: Available
- Debit cards: Available
- NFC mobile payments: Available
- Credit cards: Available
- Good for kids: Available
- High chairs: Available
- Free of charge street parking: Available
- Free parking lot: Available
- Parking: Available