Ginza Japanese Shabu Shabu, we will bring the Sushi,Shabu Shabu and BBQ to you!
We’re obsessed with this restaurant. We were introduced about a year ago and have easily been back once a month since. It’s now a family go-to for delicious shabu-shabu, great sushi and really yummy BBQ.
Don’t let the ordering process scare you - it’s super easy and everything is delicious.
Published a month ago
We were seated next to a very large, very loud group of Latinos that hollered and bickered with one another the entire time. I was a little taken aback by how brightly lit and open the dining area was as I was expecting something a bit more intimate with a calmer atmosphere. Other than that, the food was excellent and the service top notch. We will definitely be back.
Published a month ago
I have never been more pleased with an entire menu as I was at Shabu Shabu! Everything we got was good. The spicy Tokyo Shabu cooking broth packed a punch, the meat was clean and paper-thin for perfect cooking and layering stop the amazing noodles and veggies.
And the sushi - every roll was distinct, sharp, and flavorful. No mushy fish here. Both the fried and fresh rolls were delicious.
Service is a bit slow. We had to catch the eye of someone to order more food rather than just waiting for someone to come to the table, because it was very infrequent. However, every time we did order more, it always came. Nobody forgot about us.
I can't wait to go back and show this place to all my friends. I am so incredibly pleased!
Published 2 years ago
My first time at Ginza Japanese Shabu Shabu was awesome. We started with the most amazing and delicious sushi. The hot pot setup let us cook our own slices of thin sliced meat, veggies & various noodles in the broth of our choice right there at our table, which was really fun and hands-on. Dipping the super tender meat and veggies in the different sauces after cooking them was delicious.
Getting to hang out and catch up over the meal with some of my new favorite people made the whole evening even better. The food was so good and cooking it ourselves kept things interesting, and it was the laughs and good company that made this such an enjoyable dinner out. I'd definitely go back to Ginza to do more DIY cooking hot pot style and make another great memory together.
This spot definitely gets my top recommendation for tasty food and an interactive meal with your friends.
Published a year ago
Been here twice now. Excellent hot pot/shabu shabu. Love the sushi option. Tablet ordering the next all-you-can-eat round really improves the service. There are pictures of everything, you can plan your next round while you're eating, and it's easier than flagging a server down. I would happily come back, and I've recommended it to family already.
Published a month ago
Published a month ago
Loved the hot pot!
Published a month ago
Everyone was so kind and eager to help us for our first time here, and it was so so delicious! Will definitely go back.
Published a month ago
Published a month ago
Published a month ago
We’re obsessed with this restaurant. We were introduced about a year ago and have easily been back once a month since. It’s now a family go-to for delicious shabu-shabu, great sushi and really yummy BBQ.
Don’t let the ordering process scare you - it’s super easy and everything is delicious.
Published a month ago
We were seated next to a very large, very loud group of Latinos that hollered and bickered with one another the entire time. I was a little taken aback by how brightly lit and open the dining area was as I was expecting something a bit more intimate with a calmer atmosphere. Other than that, the food was excellent and the service top notch. We will definitely be back.
Published a month ago
Been here twice now. Excellent hot pot/shabu shabu. Love the sushi option. Tablet ordering the next all-you-can-eat round really improves the service. There are pictures of everything, you can plan your next round while you're eating, and it's easier than flagging a server down. I would happily come back, and I've recommended it to family already.
Published a month ago
Published 2 months ago
Published 3 months ago
Amazing sushi always 50 percent off. Cheaper and fresher than Ichiban. I live in Moab and travel to Salt Lake every few months and this is always a highlight of being here. I would almost move here just to live next to this place lol
Published 3 months ago
I’ll admit, I come in for take out sushi way more than I should. They are prompt, friendly, and the sushi always hits. This last time they brought it to me outside as I waited. Great service and great food!
Published 3 months ago
Published 4 months ago
This place is in my top sushi places of all time. The only ones that have beat it are ones with a dock out back in Hawaii. But this place is by far the best in Utah. I swear I am eating here about every other week at least. The all you can eat sushi is great and a great way to stretch your cash.
Published 4 months ago
Published 4 months ago
Published 4 months ago
Lucy and her husband are the owners and are very kind. Lucy is very friendly to all customers and learns names of regulars. The food has the best choices for hot pot and Korean bbq lovers. Sushi here is really good.
Published 4 months ago
Food is incredible, especially the sushi and the BBQ. Truly outstanding. Service was fine, though I would have preferred more initiation/recommendations RE cooking styles and combinations.
Published 4 months ago
In the last two years, we have come to this restaurant to enjoy its food, until now everything had been excellent, amazing food and great customer service, but today was definitely not like before, the food was great but the customer service, horrendous, the waiter showed a bad attitude towards us since we crossed the entrance door, and through the evening she treated us horribly, she was practically throwing our drinks on our faces, lastly the food 10/10, but like I said the customer service was the worst we have experienced in a while, definitely not coming back
Published 5 months ago
They always have a happy hour discount on sushi, which is an amazing deal for the quality of the sushi. I am always happy with it and have no complaints. I haven’t tried anything else here, but will probably be back soon!
Published 5 months ago
To preface, this was during lunch hours on Labor Day and we were only one of about 3 tables. I can only assume reading previous reviews that they have made the change to digital menus for ordering for all-you-can-eat. This allowed us to order when we needed, servers were attentive, and of the 4 times we placed orders on the tablet the food came promptly. While maybe not as much variety as other hot pot places, the quality of the meats and broth was well worth it.
Published 5 months ago
Great food and service! Really enjoyed the bottomless sushi.
Published 5 months ago
Food here is always amazing and high-quality. Sometimes there can be a little bit of a language barrier but the tablets make it a lot easier to order and understand what you can get. Sometimes it can be a bit noisy, and the smell of the barbecue grills can be overwhelming but beyond that it’s great food at a great price
Published 5 months ago
Published 6 months ago
I have been to a few shabu shabu places and this one is by far the best. The broths are so good (tonkatsu and spicy ginza are favorites) and the sauces are delicious too. Don’t skip on the sesame sauce! I like the all-you-can eat style so you can reorder favorite veggies/meats.
Published 6 months ago
Published 6 months ago
Great prices on good sushi. Service was great. Enjoyed the impromptu sushi lunch. Thank you!
Published 6 months ago
Published 6 months ago
Food was alright. Service was also good. The place was clean. Most places use electric heaters for the bbq and hotpot this place uses fire. I would not suggest bringing kids that like to grab everything here if you don't want then to get burned. Definitely better for adults but do watch your hands and forearms.
Published 7 months ago
Above and beyond, this was an exceptional experience!
Published 7 months ago
i had never tried hot pot before but now i love it! the restaurant was pretty, clean, and our waiter was very helpful. super convenient that we can just order from the ipad too! definitely coming back :)
Published 7 months ago
Good shabu. All you can eat with grilled meats.
Published 7 months ago
Very nice people good food. I cannot recommend this restaurant enough
Published 8 months ago
Published 8 months ago
My new favorite place in the valley!
Published 8 months ago
I cannot say enough about this place. We got the all you can eat package and it felt like an amazing deal - delicious broths and meat to cook in them, a fresh bbq grill with amazing meat, plus all you can eat sushi that was super good! Plus the servers are all so friendly and willing to help (even when we needed help shelling shrimp - one of the servers came and did it for us and was so kind about it). We will definitely be back, and we’ll likely be taking our friends and family.
Published 8 months ago
This used to be a 5 star review but after today it changed. This used to be our favorite place to come eat. We come 4 to 8 times a year. This last time they had given us a tablet there was no service and no refills on drinks. They would not follow instructions on our orders even though they told us how to add the instructions. They never gave us our apps. Everything was messed up not one order was correct. We asked for someone to just take our order after everything kept getting messed up and we was ignored. We had to ask for spicy mayo 4 times. We put in our drink orders they brought the wrong drinks we checked the tablet for everything was ordered correctly and we put in the right orders. The service was slow and no personality. We will not be back. Thank you for destroying the restaurant.
Published 9 months ago
Published 9 months ago
This place is so great! The food and service are stellar, and prices are very good. The all-you-can eat menu includes soft drinks which is generous.
Published 9 months ago
Really good food and very attentive staff. It's actually cool when you order the all you can eat they leave an iPad at your table for you to continue to add more orders and they just bring them out. Would absolutely eat here again! I recommend the Halloween roll and the Mango roll! Lots of other diners were enjoying the hot pot which looked good as well!
Published 9 months ago
My husband and I did the AYCE that included BBQ, soup, and sushi! Overall amazing experience and so delicious! The staff was all very kind and attentive! Everything we ate was fresh and delicious! Ordering was easy with their iPad system! I would highly recommend it!😊
Published 9 months ago
I tried this place recently and I have found a new favorite sushi joint! They are so nice and make sure everything tastes amazing! I love every one of the rolls I have eaten there. For $35 on a weekday for all you can eat lunch it is a hell of a deal. That is if you can eat enough rolls the price becomes a great value. Make sure you come hungry. Every one of the rolls I have eaten has been amazing! I try to go here every now and again. Once you are done gorging yourself to the point of bursting they give you a drink that helps with digestion and eliminates the bloated feeling. I recommend this joint to anyone who likes sushi!
Published 9 months ago
All you can eat sushi place in SLC Valley! I'll definitely be back the few rolls I tried were all delicious and well made!
Published 10 months ago
Published 10 months ago
Published 10 months ago
Have been here twice. Second time was with boyfriend, it was a fun experience and the food was good. However, service was very slow and we would wait a long time for food; a few times by the time we got the food the fires for our pots would be out and we would have to wait for them to replenish the flammable gel. This also made our pots stop boiling and we needed to wait longer for them to reheat.
They have ordering by tablet, but that would lock us out sometimes and we would need to have wait staff fix it. Was quicker to just ask wait staff to get what you wanted anyway.
It was moderately busy so some wait would have been expected however we would wait 30min to get food. Was a bit loud and the smell from the flammable gel was strong.
Published 10 months ago
Published 10 months ago
The food was amazing. We love going to this place. The owners are amazing. They treat you with so much respect. They actually remember who you are. I highly recommend this place.
Published 10 months ago
Yummy food! The only complaint is that it’s all you can eat but they have all these menu restrictions - no appetizers except edamame, no nigiri, only dessert included is yogurt.
Published 10 months ago
Published a year ago
We went on a thursday night and decided to get the sushi hotpot bbq combo. We ordered sushi the moment we got seated, an 1hr later and 2 follow ups, still nothing. Took 30mins for our first hotpot/bbq orders to arrive. The heating device that came with it is just the gel warmers. Wont really brown your bbq nor boil your soup, so indeed a high risk for food poisoning like others mention on their reviews. Only 2 of our 5 orders from the ipad they give u arrived. Frustrated and hungry, we decided to leave. After we paid, thats when we got our sushi orders.
Save yourself time money & patience, go somewhere else :(
Published a year ago
We love this place. Both time we went we had a great time and made great memories. Great place for date. You can chat while you are cooking the meat and it is lovely. I recommend it.
Published a year ago
One of my favorite places to eat.
Published a year ago
My husband and I had a date night there at 6 on a Friday night (after Valentine's Day) and it wasn't overly crowded. We got the all you can eat shabu shabu and Japanese grill. We loved all the delicious meats and veggies! The shrimp came whole, head and all, so that wasn't what I was expecting, but now you know. The seaweed was difficult to eat, but I still thought it was neat. Definitely try the lamb, so yummy. My husband got the spicy ginzo broth and I got the sukiyaki broth. I really liked all my meat and veggies boiled first and then finished on the grill. Don't forget to try their free dipping sauces, because they are awesome! I just wish we lived closer. We went 7 years ago and talk about it all the time because it was such a fun, memorable experience. And this was our first time back since... We really hate Salt Lake area traffic... But if you already live in the area, try it out! You won't regret it!
Published a year ago
Published a year ago
It was an amazing experience! The service was amazing, the people were very kind, and quick with preparing food! They were very attentive and I loved it! Will be going again and again! 12/10 in my book!
Published a year ago
Came here with a work party about a week or so ago. They were great at making it work for us (9 people). Food was fresh, recommendations were on point, atmosphere was unique, and could tell others were having a good time. Service was on point - my only complaint, which is a personal preference, I don't like it when restaurants serve canned soda. Other than that, if you're into the Asian bbq's this place won't disappoint.
Published a year ago
AMAZING!! Food is great,sauces are even better for the shabu shabu and the bbq grill!! Sushi is even fresh and amazing!! I could eat here everyday!
Published a year ago
Published a year ago
We had a family dinner of 8. It was a great night. Food was fantastic! We got the BBQ and sushi, but I will definitely go back to try the Shabu. Everyone around us got that, and it looked really good.
Published a year ago
Published a year ago
Published a year ago
We've been coming here for years.
Every time is wonderful.
Great food, sake, and service.
Published a year ago
Published a year ago
I don't often feel the need to leave a review, but this place is an exceptional establishment. The service is friendly and the food is great! On the outside it may seem a little sketch but no worries, once you are inside and food is brought to you, pure magic. Of the four times I have been here, highly recommend this place.
Published a year ago
Delish food, there was so much to choose from! Definitely worth the price and experience.
Published a year ago
Published a year ago
Amazing everything! We got the all you can eat hot pot and sushi. Quite delicious and a fun experience. The waiter was amazing. He knew the menu like the back of his hand. Definitely will go back again
Published a year ago
Service was really bad. Order was not put in for sushi waiting 30 for it and when got it out in we waited another 30 to get it. Then very little upkeep on our table had to flag someone down to get another order and get refill water which also never happened.
The lastly the way it is done is a bit dangerous. They use a open flame burner the flame. Spiked up and singed my friend's bread off.
Published a year ago
I ate there today. Sushi was good, the service and the people that work there are very nice, attentive, and appreciative. I’m going back for the Shabu Shabu.
They have a good selection of bottled Japanese beers which tops off any good Japanese meal. Definitely going back!
Published a year ago
Published a year ago
Quick crew, lots of food, and as always, so good.
Published a year ago
I've eaten here multiple times and have never had a bad experience. I ordered pickup for the first time online. I had a large order of just their tonkotsu broth, which is amazing! When I arrived I simply waited 10 minutes, and they brought out 13 steaming hot containers of broth for me to use. It was absolutely perfect, and everyone at my party loved it.
Published a year ago
Outstanding service. Great sushi for all you can eat. Amazing value.
Published a year ago
Published a year ago
Published a year ago
Super Nice I like
Published a year ago
This place has the best food. We love it.
Published a year ago
Published a year ago
Published a year ago
Published a year ago
My first time at Ginza Japanese Shabu Shabu was awesome. We started with the most amazing and delicious sushi. The hot pot setup let us cook our own slices of thin sliced meat, veggies & various noodles in the broth of our choice right there at our table, which was really fun and hands-on. Dipping the super tender meat and veggies in the different sauces after cooking them was delicious.
Getting to hang out and catch up over the meal with some of my new favorite people made the whole evening even better. The food was so good and cooking it ourselves kept things interesting, and it was the laughs and good company that made this such an enjoyable dinner out. I'd definitely go back to Ginza to do more DIY cooking hot pot style and make another great memory together.
This spot definitely gets my top recommendation for tasty food and an interactive meal with your friends.
Published a year ago
Published a year ago
Shabu Shabu is to die for! Service is amazing and I would love to come back here.
Published a year ago
Published a year ago
Amazing everything
Published a year ago
Some of the BEST sushi!!!! This is my favorite hot pot place because you can get AYCE shabu or BBQ together PLUS AYCE sushi. We love Ginza so much!
Published a year ago
Clean restaurant. Accomodating staff. Japanese shabu, BBQ and sushi. All you can eat options and a fair price. I plan on returning soon.
Published a year ago
Food is amazing a little pricey but worth it
Published a year ago
This place looks small and dark on entry, but the food is phenomenal and the staff very helpful and friendly. There was something for everyone in our large party on the menu.
Published a year ago
I was stunned at how great this place is. The service from Mike and Parker was excellent. The variety of food was impeccable. I loved my meal here and will certainly be going back. Next time, I just need to hungrier so I can eat more!
Published a year ago
Everything about this restaurant is just amazing!!! My sushi was so delicious, it’s the best sushi I’ve had in a long while. The servers were so very kind to us. While we waited for our pickup order they even brought us some waters. I was truly amazed by their service. Also the calming music that played was super enjoyable. It definitely made the atmosphere 10/10.
Published a year ago
First time having Shabu Shabu. So delicious! Had a fun time. Service is exceptional.
Published a year ago
Published a year ago
Published a year ago
Worth every single dollar! I will be coming back!
Published a year ago
Published 2 years ago
Had the ultimate combo.. hot pot, bbq and sushi. Food and experience was great. Would have rated higher but they took a really long time to get the sushi order out and while there were plenty of options it seemed alot of them included crab, tempura or spicy items. Would have liked to see better salmon and eel options.
Published 2 years ago
Published 2 years ago
******It's the service level for me, matched with a quality product. They were very friendly and attentive to all of our needs. I think the Chef may of also of been the owner because she seemed to really care about making sure we were taken care of. I will be back that is for sure. First time but not the last time... 😉 😁
Published 2 years ago
Published 2 years ago
First time and it was so much fun! Food was excellent and I highly recommend!
Published 2 years ago
Best place to get all you can eat sushi period. Highly recommend lunch special and the shabu shabu is a fun yet tasty gimmick. Excellent service and good atmosphere. Obviously the sushi isn’t peak but that’s to be expected for all you can eat (I’ve been to places where the sushi isn’t all u can eat but is somehow more expensive and tastes the same or worse so please still eat here it’s amazing).
Published 2 years ago
Published 2 years ago
The Best Sushi I’ve ever had in my life. It’s crazy bc this place doesn’t look all that impressive. The vibes and atmosphere are 90’s-2000s with an old restaurant, but whoever is making sushi back there is on their Game. I feel like a found a Diamond in a Mine. I’m a lifelong customer after 1 trip.
Published 2 years ago
Published 2 years ago
Korean BBQ and Shabu Shabu all you can eat in one? This place is the perfect place to eat. We came in close to closing time but the service and staff were SO accommodating and kind to us! If we lived in this state we would definitely visit again!
Published 2 years ago
This place is fantastic.
I went in for lunch, not knowing what shabu shabu was, and came out enamored with the style.
I was the only customer in the restaurant. The service was phenomenal, the staff going out of their way to provide an authentic Japanese dining experience, from the welcoming generosity, all the way down to the rumble of Japanese from the kitchen.
The ingredients were delightfully fresh. All the meats and vegetables felt freshly cut, the fish even more so.
I cannot wait to share this experience with family and friends.
Published 2 years ago
this place is a delicious staple in our household! 🥰
Published 2 years ago
We had the all you can eat shabu shabu and bbq with our party for lunch. Our server/hostess was very patient in explaining how to order for our group as this was our first experience with shabu shabu. We had a great meal! It’s was fun, yummy and very filling! We would definitely go again. The lunch price was a good deal
Published 2 years ago
Great service, generous portions, good for all you can eat shabu-shabu and barbecue meat!
Published 2 years ago
Published 2 years ago
Went to dinner here on a recommendation, and LOVED IT! We're sushi lovers, the all you can eat sushi menu was great, dinner pricing was more than fair. Service was very pleasant with good timing. I would highly recommend!
Published 2 years ago
Love this Japanese restaurant ❤❤❤... the sushi is very good with a large variety to choose from and the consistency is impressive. Affordable prices , good service and environment.
Published 2 years ago
Went there for all you can eat sushi. It’s phenomenal, the raw salmon tastes very fresh and the sushi not only tastes amazing, but they make sure it’s aesthetically pleasing.
The sushi chef is very pleasant, she is fast and makes the sushi at the highest quality. The hand roll is delicious, and their homemade mango sauce for their mango roll shocked me with how good it was.
Drove one hour to eat there and it did not disappoint!
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
It is a nice experience to cook your own food. The broth was delicious! I learned that I prefer marinated meat over raw meat.
Published 2 years ago
Came to try the Shabu Shabu. They weren't clear on really how much food would be brought out. They are very clear with the rules that you cant share anything. This is enough food for 2 or 3 people and they were watching to make sure no sharing took place. Way to much food for 1. It seemed wasteful. There wasn't much instruction on how to do the Shabu Shabu. I found it void of flavor. For the cost and strict rules I felt like it could have been much better.
Published 2 years ago
the novelty of cooking in broth is fun and the meats are prepared nicely. everything is Fine, and still... no real wow factor and left with the feeling that maybe the huge check at the end wasn't much justified? the small grills take forever and ours even ran out of fuel before everything cooked
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
The Food here is so good! The service is spectacular. We got BBQ and Shabu, we got the beef short ribs, chicken and beef for the BBQ IT WAS FIRE. For the Shabu we got Beef, pork belly and chicken with Shabu Shabu broth, Spicy Ginza and Tonkotsu. They were so good.
Published 2 years ago
So good
Published 2 years ago
Been there twice and took over 2 hours to get 4 sushi rolls. All you can eat is a decent price but your stomach will have digested the roll completely before you see your second roll. Keep in mind the time limit. You won’t be able to get a 3rd round in so order as much as you can in that second order(2 rolls max).
Published 2 years ago
Expensive!! Refrigerated raw fish quality, but with the fresh fish prices. I learned a refrigerator can have a taste from this place.
Published 2 years ago
Really difficult menu, really difficult service. Your in 30 bucks a person, and nothing makes sense.
Published 2 years ago
The Absolute Best.
Been to many different KBBQ/Japanese BBQ and Shabu places, this definitely has to be one of the best places I’ve ever been to, thank you!
Published 2 years ago
Excellent food. A little spendy but well worth it. U get what u pay for here and it's good quality food. Great for a date night if u have a few extra bucks. All u can eat sushi is what we usually get but the wife got the Hot Pot there last time and it was great.
Published 2 years ago
The pork belly barbeque was particularly good.
Published 2 years ago
I was able to go here for my 38th birthday. We did the all you can est. There was SO MUCH food. It was absolutely delicious. The staff was fast and friendly.
Published 2 years ago
So delicious! The sushi rolls are huge.
Published 2 years ago
Food was delicious! Such a fun experience. Shabu Shabu all you can eat was so yummy- great for a date night experience! We will definitely be back!
Published 2 years ago
I got the Japanese bbq.
Bad quality meat. Seriously kind of gross. Very fatty and simply not tasty.
Published 2 years ago
Published 2 years ago
Muy mala la atención. Tuvimos que esperar demasiado para ser atendidos y para recibir nuestra comida. El sushi 10/10
Published 2 years ago
Published 2 years ago
Love this place if you are unsure get some friends and try it out different things
Published 2 years ago
Published 2 years ago
Food was good the service sucked. Unwilling to listen and to refill drinks.
Published 2 years ago
Published 2 years ago
Excellent food! Both the shabu shabu and the sushi are fantastic!
Published 2 years ago
For the price you pay this place is not worth it and the service is terrible, our waiter litteraly ducked his and covered his face walking by as we asked for water.
Published 2 years ago
It's fun to do hot pot with friends and it's something I'd never create at home, so it's sort of a special event. Ginza is a bit of a whole in the wall with no ambiance and the whole cooking/eating process is quite messy. We walked away full and had a good time but I'm gonna try a different place next time that hopefully has a nicer atmosphere.
Published 2 years ago
This is partially a rating based off of comparison with Mr Shabu in Salt Lake City. We went to Ginza hoping for a similar experience closer to home. While Ginza has a more rustic feel (personal cooking pots and BBQ over a sterno flame), the heat wasn't consistent or adjustable. Additionally, pans were shallow for broth, and the Japanese BBQ wasn't Japanese. It was more like Korean bulgogi. Both good, but if you were looking for Japanese BBQ (yakiniku), this wasn't it.
Mr Shabu, by comparison, is all-you-can-eat everything including edamame, sushi, gyoza, etc. Many of which were extra at Ginza. Mr Shabu had a buffet style setup where you could get as much cabbage, noodles, etc as you would like and could easily go back for more. Burners were adjustable. There was a variety of beef choices and others. The only downside I can think of was the lack of chicken.
Service was good. The staff were professional and friendly. They definitely worked hard to provide a great dining experience. The setup and food quality just didn't quite measure up.
Published 2 years ago
Good sushi. I'd definitely go back for their BBQ sometime.
Published 2 years ago
Published 2 years ago
Food was great....nice variety...we had all you can eat shabu and sushi. Menu is a bit confusing and waitress' English was marginal. Fun place but a bit expensive.
Published 2 years ago
Published 2 years ago
I've been coming to Ginza for a couple years now. And they consistently provide excellent service, excellent food, and overall great experience. It is a different experience for someone who has never been to a Shabu place before, but it's fun getting to cook your own food at your pace. Last time I visited they even expanded, but still keeps its nice, quiet, and chill ambience.
Published 2 years ago
I have always had a good experience here but on Saturday the 18th, it couldn’t be worse. While the restaurant was what would be considered a normal flow of diners, my partner and I were standing at the podium for around 10 minutes just waiting to be seated. Not the biggest deal, it is what it is. Once seated our waiter was prompt with our drinks and after that the service went downhill very quickly. We ordered the all you can eat sushi for the two of us ($72 and some change with tax included as the final bill). Once ordering the first roll it took 20 minutes to receive it and following that it took yet again another 20 minutes for the waiter to bring out the second roll. The Ginza roll we had ordered with eel sauce came out and had fruit flies/ gnats on top of it and hovering around the dish. Where we didn’t have any bugs around us prior to this, the sushi roll was the clear reason for the bugs.
Our waiter was unfortunately not attentive and we were out of drinks after the first 20 minutes of us sitting down. When our waiter had finally come back to us, he asked if we wanted to order any other rolls and we told him we would need just a minute but we would like him to come back. Instead, he had dropped the bill on the table and never came back. Paying for the all you can eat sushi was not worth it as the wait time for the rolls was ridiculous and the quality was disappointing. The cost of the rolls without us paying for the all you can eat sushi came out to be way less and we had in fact paid more for the “all you can eat” than we would have for the rolls by themselves. It’s disappointing as we had intended to order more to get our money’s worth and just enjoy the sushi in general and we were unable to do so.
The service was disappointing and it’s unfortunate because it is usually spot on and the food is always perfect. I’m not sure if it was just that night that things were not as great as they typically are, but either way, the Ginza roll with the fruit flies/gnats flying on and around it is not excusable.
Published 2 years ago
I have never been more pleased with an entire menu as I was at Shabu Shabu! Everything we got was good. The spicy Tokyo Shabu cooking broth packed a punch, the meat was clean and paper-thin for perfect cooking and layering stop the amazing noodles and veggies.
And the sushi - every roll was distinct, sharp, and flavorful. No mushy fish here. Both the fried and fresh rolls were delicious.
Service is a bit slow. We had to catch the eye of someone to order more food rather than just waiting for someone to come to the table, because it was very infrequent. However, every time we did order more, it always came. Nobody forgot about us.
I can't wait to go back and show this place to all my friends. I am so incredibly pleased!
Published 2 years ago
Unnecessarily lengthy menu, like comically long, wayy too many menu items. So not really surprised they were out of every other item we tried to order.
Published 2 years ago
Published 2 years ago
Published 2 years ago
We came here for a date night and we were very impressed! Broth was fantastic and they had plenty of sauces and seasonings. All you can eat Shabu Shaba and sushi is the way to go! So much food at a fantastic price for everything you get. Server was also very kind and service was fast!
Published 2 years ago
We had been here three times before this experience. Our party of 4 got seated very promptly and everything was going great. We were starving and exhausted from a long day at work. We ordered and everything was fine. A party of 8 sat in front of us. 20 min later they received their food. We waited another 35-40 min to even receive our food though we had been seated and ordered before the party of 6. I went up to the servers and asked what was taking so long and they brought our food 6 min after I asked. I’m not sure if they’d forgotten it in the back or what. I didn’t have the energy to say I didn’t want to pay full price for this lol but we payed full price.
My husband had never been a fan but I always vouched for this restaurant. It’s safe to say we are never going back.
Published 2 years ago
I sat here for 10 maybe 15 minutes before someone came over took our order and was very rude. The service is horrible. I watched 3 people walk out. I WILL NEVER COME HERE AGAIN
Published 2 years ago
Published 2 years ago
Love this place! Great sushi for a great price!
Published 2 years ago
Probably my favorite Shabu Shabu restaurant. The broth here is what really sets them above other restaurants. Mr Shabu in downtown salt lake may have more beef options but Gina's broth is so much better that both my wife and I think this is the better restaurant. In addition they have pork, chicken and lamb at Ginza. The speed and amount of meat you get at a time is also better at Ginza.
Ginza not only has hot pot, but they also have a decent sushi menu. We will sometimes consider the sushi as an add on to our shabu shabu selection but we normally wouldn't recommend doing that unless you are really hungry. Absolutely 6 stars for the shabu shabu!
Published 2 years ago
Published 2 years ago
Good food, horrible staff. The male waitress had so much attitude when talking to us and would throw/slam the menus and plates really loud on the table. He would roll his eyes a lot too even though we were being nice with him from the start. Really beautiful place to eat but his attitude ruined it all.
Published 2 years ago
Their sushi is really good and compares to places double the price. The staff are attentive and there's a wide variety to choose from. Not a lot of vegetarian or vegan options.
Published 2 years ago
I've never experienced such POOR SERVICE at a restaurant in all of my life... like. ever. For the past few times, they have been so busy that even when seated at a table, you wouldn't get to ORDER your food until AT LEAST 30 mins had past. The 3rd time was the charm for me - no food served whatsoever for 2 whole hours SEATED at a table! WHAT!?
Wow. We just up and left the restaurant at that point because that was just BEYOND RIDICULOUS!!
Ginza is SERIOUSLY UNDERSTAFFED and has not adjusted to the demand which is hurting their business and causing returning customers like myself to seek other places and never step foot in there again.
Eating out is not just about the food, it's also about the experience and service that you're paying for.
There are other shabu-shabu places in town that will be getting my business from now on.
Ginza isn't worth the money and ESPECIALLY the time.
TWO THUMBS WAAAY DOWN!
Published 2 years ago
Great atmosphere and a good price for what you’re getting.
Published 2 years ago
Waiting for over 2 hours for food that would never come. Was served just our drinks and they even got that wrong. There was a table that was seated 20 minutes after us and got 4 rounds of food to place in their shabu shabu within one hour. *In* that one hour, our table got the wrong drinks and nothing else. At 1.5 hours, I finally walked over to management and said what was happening. No apology. Nothing. But they did say they'd give us our food *immediately*. Another half hour goes by... No food... The table next to us gets their 5th round of add-ins!!! At this point, I'm shouting across the table saying that our food should be ours 2 hours ago. Even the other table rejected the additional round of food and told them to give our table the food. Somehow, EVEN THEN, our server didn't even glance in our direction. It's not just one server either. There were multiple servers and managers we talked to. No one came to help, apologize, nothing.
I'm at Mr Shabu at Gateway now. 2.5 hours from when I sat down at Ginza. This place is FAR better for food, atmosphere, and service. I've gone to Ginza several times but never again and I will tell other friends to avoid it entirely.
Published 2 years ago
2 hour wait.. Talked to the owner only to be mocked and pretty much told that my business doesn't matter to him. Place is filthy as well!
Published 2 years ago
If I could give zero stars, I would. I heard great things about this place, so figured i'd give it a try.. big mistake. For 2 hours, all we got served was 3 rounds of soda (2nd round was completely the wrong soda), and white rice that was dry. We felt completely ignored as other tables were coming and going. We left and will never go back again.
Published 2 years ago
Service is very slow, they ignore you even when you ask for assistance repeatedly
Published 2 years ago
I really enjoyed literally everything this place has to offer. Their food is really good and even if you're not a great cook, there's no way to go wrong, not unless you don't cook it all the way. I didn't think I'd like their sushi as much as I did but they have so so much variety to choose from, and after just a bit eating, I was full, it was really great, I've been a few times before, and some of my favorites have to be their calamari, edamame, gyoza, and their beef, and I could go on and on and on, but I won't. This time I went it was pretty packed but I totally understand for the wait since it was like a full house, and they seemed really short staffed, but they were still so compassionate and kind serving us and our big party. It's also kind of expensive like, a lot ish but, I don't mind it, it's only fair for an authentic Japanese restaurant, thank you again and I hope to see you again <33
Published 2 years ago
It took 2 hours to get our food. When making the reservation for 20 people, I asked several times if they will have staff for it, they didn't.
They gave some people their food while others at the table could only look longingly and hungrily as they ate.
Published 2 years ago
Not impressed the place is filthy waited 90 minutes for 10 rolls and paid a ridiculous amount of money for the quality of food.
Published 2 years ago
Great food and service all around. Highly recommend it
Published 2 years ago
Published 2 years ago
Published 2 years ago
Such a great experience! The sushi was incredible and it was such a great deal getting the unlimited sushi! Normally unlimited sushi places take for ever to bring your next roll out so you fill up quicker but they would ask for my next roll before I was even done with my current one and as soon as I finished I had my next roll which I appreciated a ton because that's how it should be!
Published 2 years ago
- 10 photos
- 200 reviews
- 4.5 rating
- Phone: +1 801-696-8589
- Website: http://www.ginzajapaneseshabushabu.com/
- Address: 9460 S Union Square #106, Sandy, UT 84070, United States
- Coordinates: 40.579692, -111.874009
- Hot pot restaurant
- BBQ area
- Sushi restaurant
- Sunday: 11 AM–9:30 PM
- Monday: 11 AM–9:30 PM
- Tuesday: 11 AM–9:30 PM
- Wednesday: Closed
- Thursday: 11 AM–9:30 PM
- Friday: 11 AM–9:30 PM
- Saturday: 11 AM–9:30 PM
- No-contact delivery: Yes
- Delivery: Yes
- Takeaway: Yes
- Dine-in: Yes
- Fast service: Yes
- Great tea selection: Yes
- Lunch: Yes
- Dinner: Yes
- Solo dining: Yes
- Wheelchair-accessible car park: Yes
- Wheelchair-accessible entrance: Yes
- Wheelchair-accessible seating: Yes
- Wheelchair-accessible toilet: Yes
- Alcohol: Yes
- All you can eat: Yes
- Beer: Yes
- Comfort food: Yes
- Healthy options: Yes
- Vegetarian options: Yes
- Wine: Yes
- Lunch: Yes
- Dinner: Yes
- Catering: Yes
- Dessert: Yes
- Seating: Yes
- Bar on site: Yes
- Toilets: Yes
- Casual: Yes
- Cosy: Yes
- Trendy: Yes
- Groups: Yes
- Tourists: Yes
- University students: Yes
- Accepts reservations: Yes
- Credit cards: Yes
- Debit cards: Yes
- NFC mobile payments: Yes
- Credit cards: Yes
- Good for kids: Yes
- High chairs: Yes
- Free of charge street parking: Yes
- Free parking lot: Yes
- Parking: Yes