Wako Roll

2804 W Loop 340, Waco, TX 76711, United States

Wako Roll
About This Sushi Bar

Casual Pan-Asian eatery in bright, unfussy digs serves inventive riffs on Korean fare & sushi.

Sushi Reviews
Sushi Experience №1

So it doesn't look like much from the outside but the food oh my good golly absolutely amazing The roles were fresh delicious presentation was good they were fantastic food wise I'm a big sushi freak so I was ambivalent at first but very pleasantly surprised when the options we had were endless I also love the fact that you can add and take away ingredients as everything is ordered on an electronic pad so you can customize every dish and get different sauces like anything you want

Visited a month ago

Sushi Experience №2

Not as good as they used to be unfortunately, the quality of the food had gone down hill. 😕 which sucks because they were really good.

Visited a month ago

Sushi Experience №3

Visited 2 months ago

Sushi Experience №4

Food was great, But the young lady at the counter was very unpleasant and was on a huge power trip . I have came here so many times and I don’t know if she was having a bad day or was just being rude , but I will not return .

Visited 2 months ago

Sushi Experience №5

Food is alright but their service is just ok. My biggest issue is the lack of allergens posted on their menu. They don't really specify what sides you get with your meal and don't state on anything that there is shrimp paste in their kimchi. As someone who has family with a shrimp allergy this is very important to know. If I hadnt called and asked we would have not known.

Visited 2 months ago

Sushi Experience №6

Visited 2 months ago

Sushi Experience №7

I have been a loyal customer of this establishment for years and have always enjoyed my visits. Unfortunately, last night was the first time I encountered an issue. I understand they were busy, but my sushi roll was poorly assembled—it kept falling apart to the point where I couldn’t pick it up or eat it properly. The sushi also wasn’t cold like fresh sushi should be. While it still tasted good, I had to resort to using a fork, which was disappointing. The craftsmanship felt sloppy, and the experience overall left me very disappointed. Lastly, the service of the staff is non existent. Not even once did they greet us or even ask how things were. It seems like the quality has declined, and I hope this was just an off night rather than a trend.

Visited 2 months ago

Sushi Experience №8

My son and I had the pork gyoza. It's very crispy but it's bland. No flavor. The server doesn't seem very friendly and we used a kiosk to order and check out. Very meh.

Visited 2 months ago

Sushi Experience №9

Visited 3 months ago

Sushi Experience №10

Our food at Waco roll was a bit disappointing. We got sushi (I would compare the quality to some HEB or Kroger sushi- not bad at all but not worth spending a ton on) and the boba drinks we got were pretty flavorless/gross. However, I had such a fun time eating here ?? I don’t know if it was the sweet staff or the mild environment but I had such a fun date here after doing alittle shopping. If you are in the area it doesn’t hurt to give it a try. I would definitely be willing to give it another chance, we may have just come on an overly busy day.

Visited 4 months ago

Sushi Experience №11

Visited 4 months ago

Sushi Experience №12

Tasty sushi, fun online menu at the entrance, good location. I wish the service was better with waitress ordering and regular hospitality, but otherwise it is a great sushi place!

Visited 4 months ago

Sushi Experience №13

I went in yesterday for a pick up order and the experience was not good whatsoever. I go here and there. Normally I enjoy my experience. This time the food was not good. I paid $70 and the quality was poor. I ordered 2 smoothies tasted like pepto and were chalky. My soup looked and tasted as if they went to heb bought the packets and mixed with water and left a nasty after taste. The sushi had zero flavor. I would only recommend rice and egg rolls from there. Might give another chance eating in since we never had that experience before but I will never do takeout EVER AGAIN. and with the experience the girl at the counter legit looked like she was miserable and provided zero customer service and tried to rush me off but I had to remind her that she was forgetting some of my food. Bad experience man

Visited 4 months ago

Sushi Experience №14

Visited 4 months ago

Sushi Experience №15

Yim

Visited 4 months ago

Sushi Experience №16

Very satisfied with the food and also the amount of food.

Visited 5 months ago

Sushi Experience №17

Wako roll is always quality food. I’ve been getting the chicken barbecue tacos for a long time and I also enjoy the sushi rolls that I try there. Give this place a try sometime- you’ll be glad you saw what they have to offer.

Visited 5 months ago

Sushi Experience №18

Service was great! Really friendly. The food was just ok. The menu was to big and having to stand in front of a screen to order is for the birds.

Visited 5 months ago

Sushi Experience №19

Visited 5 months ago

Sushi Experience №20

There’s only a few places we saw to try sushi in waco so we tried this place as it’s a little closer than austin(we’re between austin and waco). Had to order pay and tip at a Kip’s up front standing at the door. Then we got table and every single table we moved to was sticky. Finally got a cup of water and some napkins to clean the tables and in the middle of it they came and threw food on table in the middle of me trying to wipe it down and walked away. We got 3 rolls and potstickers. Potstickers were good. One roll was ok and other two we just left. I hate leaving food especially when we aren’t full but there were not edible.

Visited 5 months ago

Sushi Experience №21

My second time here I will definitely be back I had a lunch special number two again... 15 pieces of sushi for about $12 well worth the money

Visited 5 months ago

Sushi Experience №22

Food good, but basically no interaction with the staff. You order and pay off of a kiosk.

Visited 5 months ago

Sushi Experience №23

Not sure how this place is still open....sushi sucks...HEB is better

Visited 5 months ago

Sushi Experience №24

Excellent sushi rolls and customer service. I showed up at 9pm for a quick pickup order and it was delicious!

Visited 5 months ago

Sushi Experience №25

Visited 5 months ago

Sushi Experience №26

It's your typical korean restaurant, but, at the same time, it's more than that. Amazing food, delish boba tea (totes recommend taro or blueberry), service was top notch, and the sushi....five stars all the way

Visited 6 months ago

Sushi Experience №27

This place has gone so far below par. Customer service is nonexistent. Impolite and always snotty.
Charged for food not ordered. They claimed we took the wrong order so went to pick up the correct orders. 3x more than the wrong order that they had claimed had been sitting out for pick up almost 2 hours...this was SUSHi!!! Our order was online and proof of time, quality of foods all documented.
Talked to the manager who also refused to refund the charge for the wrong order - old sushi!
The tonkatsu used to be so delicious and soft. NOW awful taste, tough meat and stringy.
As previously stated by other reviews the customer service is terrible, rather rude and combative so I had to be as well.

MAKE sure to check the freshness of your sushi specially!

Visited 6 months ago

Sushi Experience №28

Visited 6 months ago

Sushi Experience №29

Awful. Everything was awful. Everything is self service. Food taste like it’s been left out. They have supplies sitting in the corner of the restaurant.not to mention the floors are very dirty. The staff is not friendly. Everything is basically self service. Needless to say left food on table, left, and grabbed Wendy’s across the street. Save yourself $60.

Visited 6 months ago

Sushi Experience №30

The most delicious Kimchi Bokkbeumbap fried rice and sushi rolls in town! They have Mega rolls that are as big as your forearm dang near. Staff is very kind when they drop off your food at the table! I liked that ordering at the register used to give the staff and you a chance to interact and ask any questions without having to chase someone down that's busy clearing tables. Now that there is a self-ordering station at the entrance it kind of feels more fast food like. They probably added this self-pay kiosk because of covid. I feel like it's more of a negative than a positive at a restaurant like this. Also every time we eat there it looks like the owner is always at a table next to us on his
phone. While he doesn't stare at everyone he's still sits there glancing around from time to time and all the customers with a irritated look on his face that is awkward too experience every time. It just feels weird that he's always there at a table somewhere nearby every single time you go. You can even see him behind my husband in the picture I added. Surely he has a back office area he can sit at unless he's eating or at least trying to look a little bit more pleasant or happy. Because the food is so good it's probably a better overall experience to just order your food to go.

Visited 6 months ago

Sushi Experience №31

Not a fan of the fast-food self order screen.. but whatever. The seaweed salad was warm and tasted like wet dog. Def beyond its use-by date. The rolls sucked. HEB is definitely better quality. First time back in 3 years and I wish I hadn’t. Will probably come back up later on today… already feel gross inside. Decent little spot. Maybe they’ll vacate and let a good restaurant take its place.

Visited 7 months ago

Sushi Experience №32

Visited 7 months ago

Sushi Experience №33

This place is great food.

This is the kind of restaurant where you order at the counter and the bring it to your table BUT they aren’t your wait staff. The poor reviews seem to be missing that key difference.

The food is ALWAYS good. Well balanced seasoning, fresh ingredients, Great options.

My favorite roll is the Baylor roll, super flavorful with crunchy bits on top.

I tried the Korean bulgogi and it’s delicious! It came with some kimchi, pickled zucchini? And some marinated bean sprouts.

The parking is easy as it’s in a strip mall parking lot.

It’s in my regular rotation.

Visited 7 months ago

Sushi Experience №34

Self order, the menu is not in alphabetical order so the menu on the screens and the wall are not in the same order. Menu on the screen is not detailed for sushi rolls, it just says the name.
The jabchae is not the best here. It’s served with broth… very runny. We had sushi last night after my graduation ceremony and my son’s Austin roll taste spoiled. Overall not the best quality but does the trick if you’re hungry.

Visited 7 months ago

Sushi Experience №35

Visited 7 months ago

Sushi Experience №36

I think we found our new sushi spot 😁

Visited 7 months ago

Sushi Experience №37

I decided to take the wife for dinner we were excited to go to wako roll in the past the food was good but yesterday it just seemed like it went down hill on the food part the rolls we ordered were warm which should have been cold and one of mine had fish bones in it big ones about a quarter of an inch I did get a refund on that roll so I will no longer be going there just not worth it

Visited 7 months ago

Sushi Experience №38

This place has really gone down hill. The nigri has rice that was the size of tennis balls, the fish was mid at best, and the place felt dirty and sticky. There is only little plastic cups for dipping sushi into soy and it didn't really fit inside the cups.

Visited 7 months ago

Sushi Experience №39

This was just disappointing. If you have ever had good sushi at all, avoid this place. The nigiri was beyond terrible. It is one of the most basic sushis to make and they somehow managed to goof it. The rolls were to large in size and were poorly put together. The restaurant itself felt gross and poorly managed. The "service" was okay. All they have is a kiosk and a few people at the front. Overall 1/5. Do not recommend at all.

Visited 8 months ago

Sushi Experience №40

I've been here twice and loved the food each time. From the different types of sushi to the noodles. Everything is always fresh, plated neatly and delish. I love the concept of having to grab your own cups, to go plates and silverware, so you don't bother anyone for something so small. They just should add a sign so people are aware. I will def eat here again. My recommendation is Wako roll and chicken udon noodles 😌🫶🏼

Visited 8 months ago

Sushi Experience №41

This is a hole in the wall sushi spot. They also have a variety of different appetizers and poke bowls. But when I tell you, it was the largest Poké bowl I have ever had to date, I’m not lying. You will not leave hungry I promise you! Portions here are huge and the prices are extremely reasonable if not cheap if you ask me, it’s not Omakase but it’s decent for the price and portions.

Visited 8 months ago

Sushi Experience №42

Here's a review for Wako Roll:

---

**Review for Wako Roll**

I recently visited Wako Roll and was thoroughly impressed by the quality of their sushi and the overall dining experience. The sushi was fresh and delicious, and the prices were quite reasonable, making it an excellent value for the quality offered.

What truly stood out, however, was the exceptional service. Currently, I'm disabled and the waitress went above and beyond to assist me with my order and drinks. Her attentiveness and kindness made my visit very comfortable and enjoyable.

Thank you so much for the outstanding service and great food, Wako Roll. I highly recommend this place to anyone looking for excellent sushi and superb customer care.

Visited 8 months ago

Sushi Experience №43

The sushi was good.
It's a self order at the entrance and then you kind of have to go grab your own plates and ask for everything because they won't bring it.
A weird sushi experience hearing country music and eating sushi but the sushi and miso soup were good

Visited 8 months ago

Sushi Experience №44

Incredible pairing of fantastic food and the absolute worst service I’ve ever experienced. Three separate visits and the same thing each time. Whatever you do, don’t interrupt the big girl talking on her cell phone.

Visited 8 months ago

Sushi Experience №45

If you're in the mood for great Korean food, Wako Roll is the place to eat!

Visited 8 months ago

Sushi Experience №46

Visited 8 months ago

Sushi Experience №47

Visited 8 months ago

Sushi Experience №48

Ordered tuna sushi rolls. Barely any tuna inside. Mostly rice. I’ll never come back.

Visited 8 months ago

Sushi Experience №49

Visited 8 months ago

Sushi Experience №50

Visited 9 months ago

Sushi Experience №51

Title: Wako Roll Sushi: The Lunchtime Delight I Can't Resist

Wako Roll Sushi, you’ve got me hooked! If lunchtime is a battlefield, your lunch specials are my secret weapon. The deal where I can get three different rolls keeps me coming back time and again. It’s like a sushi lover’s dream come true—delicious variety and unbeatable value all rolled into one.

When I’m in the mood for sushi (which is always), Wako Roll Sushi never disappoints. The rolls are fresh, flavorful, and beautifully presented. And let’s talk about that Wako Roll. If you ever find yourself paralyzed by indecision, the Wako Roll is the answer to your sushi prayers. It’s a perfect blend of flavors that leaves me utterly satisfied every time.

The lunch specials are a game-changer. For the price, the quality and variety are simply unmatched. Whether I’m in the mood for something classic or feeling adventurous, Wako Roll Sushi has it all.

If you haven’t experienced Wako Roll Sushi’s lunch specials yet, you’re missing out on a fantastic deal and some of the best sushi around. It’s my go-to spot for a midday sushi fix, and I know you’ll love it too!

Visited 9 months ago

Sushi Experience №52

Great food and service.

Visited 9 months ago

Sushi Experience №53

If you just want to eat some sushi without going to an expensive Japanese restaurant, this is the place.

Visited 9 months ago

Sushi Experience №54

For the price we paid we got an equal amount of food. It may seem pricey but you'll definitely get what you paid for because the portion sizes are amazing in comparison to many other places. Went here with my mom since she was in town and I'm glad we did because the food tasted great. Staff was alright not to cheerful or interactive and the place was fairly clean.

Visited 9 months ago

Sushi Experience №55

The ordering kiosk is awful, and people hold up the line while staff do nothing to help. The boba was flat and tasteless. The taco was a mess, not even taco shaped, and the chicken wasn’t tasty. The music they play is DATED. I was miserable when I ate here.

Visited 10 months ago

Sushi Experience №56

HEB sushi is 5 stars compared to this place and it's cheaper. Y'all really put old chicken in a sushi roll lmao why!?

Visited 10 months ago

Sushi Experience №57

Have been here multiple times and love the food and atmosphere. The only thing that sucks is the customer service. Seems like every time I go, the girls at the counter have the crappiest customer service. Also, on our last visit, they didn't have change for 100. What is the point in ppl paying cash if you can't even provide change? Mind you, our bill was over 40 dollars. The good thing is I had my card with me and was able to pay for my daughter's and my bill.

Visited 10 months ago

Sushi Experience №58

This is such a great restaurant to go for Korean and sushi. We sampled the sushi, and a few dishes and we are in love with this restaurant! Will be back again!

Visited 10 months ago

Sushi Experience №59

Ordered at kiosk which appeared to be the default route to ordering. Once I completed my order the kiosk asked for a tip, I declined. The only interaction with a human was a staff member bringing my food to the table. There is a fountain drink machine available for self service. The condiments ( wasabi, ginger) are right beside the drink machine which virtually sets the customer up as their own server. I saw zero need to leave a tip. I saw no above and beyond or even a measure if service that rated a tip

Visited 10 months ago

Sushi Experience №60

Nice relaxing atmosphere with good sushi.

Visited 10 months ago

Sushi Experience №61

I love Wako Roll! It is always so good and tasty! I love the cream cheese roll.

Visited 10 months ago

Sushi Experience №62

Visited 10 months ago

Sushi Experience №63

Be ready for an app type experience. You order not with the person but through a tablet. It's pretty. It's also functional. Don't forget to order everything you may think you want. Servers deliver your order. Not too much people is an odd thing for me but, the food was rad.

Visited 10 months ago

Sushi Experience №64

Visited 10 months ago

Sushi Experience №65

Every time we are in Waco, Texas we love to stop and eat at this restaurant. It’s easy to order and the service will a great. The food is also always good!!

Visited 10 months ago

Sushi Experience №66

Sushi and appetizers are delicious here!

Visited 10 months ago

Sushi Experience №67

Visited a year ago

Sushi Experience №68

Visited a year ago

Sushi Experience №69

I was refused service.......

Here it is 9:30 they just told me that they're closed. Bad business for a 1st time customer. I won't refer anyone to this business.

Visited a year ago

Sushi Experience №70

Didn't like the entrance or the maintenance of the interior, so we left. I gave a 3 star on food only because i can't say if it was good or bad, so neutral on food. I've become less on visiting establishments that can't keep the building maintenance and upkeep on the interior.

Visited a year ago

Sushi Experience №71

So I stopped by here after seeing some good photos online. Needless to say, my portion size was not the same as advertised in the pictures. Maybe because I got mine to go? Next time I will take a seat. So there is a kiosk you use to order to-go and dine-in. I picked a meat around $14, and then it asked what kinda rice you want or no rice. I picked no rice, but the price didn't change, so I added the fried rice price still didn't change. Hit checkout price went up $2.50 for rice, then it asks for a tip. So I walked out of there spending $20, and I mainly got lettuce, cucumbers, and rice. For twenty dollars on just one person, I would go elsewhere.

Visited a year ago

Sushi Experience №72

Great music food was GREAT!!! Especially the yummy roll.

Visited a year ago

Sushi Experience №73

Today we ordered food to go. We ordered bulgogi and some different types of sushi. The Bulgogi was nothing but huge chunks of fat, hardly any meat. The meat was sweet and lacked any spice. My family and I previously were going here often, but noticed the quality of the food was not as good as before. Today’s food was the straw that broke the camels back, I don’t think we will be going back there. We will be looking for a new Korean place.

Visited a year ago

Sushi Experience №74

H‑E‑B sushi is better, worst fried rice I’ve had, and the prices should be cut in half for the quality of food.

Visited a year ago

Sushi Experience №75

So good

Visited a year ago

Sushi Experience №76

Visited a year ago

Sushi Experience №77

Waco roll has gone down hill in quality, I always order Korean and it was bland, meat was tough and not spicy. My daughter had a poke bowl it wasn't bad just the bowl was full of lettuce, used to be a lot better

Visited a year ago

Sushi Experience №78

The lady wore a black trash bag as apron and use disposable glove while carrying the key before walking in Wako Roll. It seems unappetizing and inappropriate to wear disposable glove to hold the keys. It is not clean for employees but that place seems clean enough.

Visited a year ago

Sushi Experience №79

Can’t even get fried rice right…

Visited a year ago

Sushi Experience №80

WaKo Roll is 🔥
Chicken and Beef Fr Rice💯

Visited a year ago

Sushi Experience №81

Poke bowl had so much flavor from all the different ingredients. There must be over a dozen different items. I can't get enough. Mouth watering just thinking about it.

Visited a year ago

Sushi Experience №82

Food was great! Girls working the front not so much, but I am not going to knock the food because of bad service. I would definitely eat here again.

Visited a year ago

Sushi Experience №83

Visited a year ago

Sushi Experience №84

Visited a year ago

Sushi Experience №85

Do not waste your time. The quality of the dishes has gone way down. Prices of course keep going up. It's not very clean inside and no one really seems to care. There are not many Korean food options in Waco, and it's a shame how far this place has fallen because Korean food is one of my favorites. I wanted to like this place and even told several people to go there when it opened. Now I tell people they are better off just getting panda express or something. At least with panda you get the same quality every time, even if it's also mediocre and over priced.

Visited a year ago

Sushi Experience №86

Visited a year ago

Sushi Experience №87

The place feels a little dark, so the atmosphere was not fantastic, but the food was absolutely incredible!

Visited a year ago

Sushi Experience №88

The best Korean restaurant in Waco. I love Budaejjigae especially. It is truly Korean. Kids love California rolls. Also, Kimchi fried rice is very good. We are happy with both the quality and quantity of the food.

Visited a year ago

Sushi Experience №89

Not a big fan of having to order through a Kiosk, especially when there a multiple parties already in line. There were staff just standing around, who could have done something to shorten the wait to order. I won’t be a patron at a business that follows that practice.

Visited a year ago

Sushi Experience №90

Visited a year ago

Sushi Experience №91

Visited a year ago

Sushi Experience №92

Visited a year ago

Sushi Experience №93

Very very good sushi here. Lunch specials are the best.

Visited a year ago

Sushi Experience №94

It’s hit or miss here depending on who’s working that day. The food is good however you don’t always get the correct size portions for the price you’re asked to pay, you might even get the wrong order once or twice. Their business is growing in Waco just short staffed and be patient during dinner hours because it will be a wait.

Visited a year ago

Sushi Experience №95

Food was good. The place is small but was full of people. It's a little more expensive than ichiban but the rules were good. You kind of order on your own and help yourself to drinks and getting your silverware. Getting your own boxes if you have anything to take home. Really is a self-service type place.. They bring out the food and that's about it.

Visited a year ago

Sushi Experience №96

Visited a year ago

Sushi Experience №97

Visited a year ago

Sushi Experience №98

Had the watermelon and passion fruit bubble tea and it was absolutely delicious! Great food presentation and wonderful atmosphere!

Visited a year ago

Sushi Experience №99

The food is excellent, but the atmosphere is a bit lacking & the floors need a deep clean.

Visited a year ago

Sushi Experience №100

It is a shame that the food is good here, because everything else is subpar. The family that owns this restaurant gives the impression that you are bothering them by coming in to dine. They are so rude and non-gracious. It is beyond irritating that they do not want customer contact, so they installed these computer screens where they force you to order. This takes away any customization options, too. At the end of the ordering process, the computer has the audacity to ask for a tip. The family that runs this restaurant does not greet customers upon entry, doesn't speak as you pass by their counter, etc. The water spout on the soda machine wasn't working correctly when I tried to get water, so I asked one of the employees for help. She asked another employee that was sitting down slurping food and looking at facebook why the water machine was not working. That employee just said, "it's not broken". That was the end of it. In this day and time when food costs so much, one would think that a local owned restaurant would appreciate every customer that walked through their door. At Wako Roll, they could care less if you are there or not. I will say that the food is good, but I hate going there and being treated rudely.

Visited a year ago

Sushi Experience №101

Country music? Why? Whose idea is that? Nothing inherently wrong with it, just not the best time or place in my opinion. Whatever the kind of music, it shouldn’t be so loud, either. Personally, I’d prefer oriental pop/classical music, or silence.

For goodness’ sake, please finally fix the many, many annoying and unnecessary typos on the ordering kiosks. If I’m ever invited to pay $3 or more for another “fountian” drink, I may become a faintin’ drink. And if the ‘Heart Attack’ remains a recipe offered with ‘spicy crap’, I’ll have a heart attack for real before I’ve even finished ordering.

Speaking of ordering, half the times I’ve eaten here, my favorite order (black rice bibimbap with spicy squid and extra egg) arrives to our table cold, missing ingredients, or both.

Their excessively high prices become less worthy of the gamble with every waning visit.

Visited a year ago

Sushi Experience №102

Visited a year ago

Sushi Experience №103

Visited a year ago

Sushi Experience №104

Visited a year ago

Sushi Experience №105

Not the best quality. My super white tuna came out frozen. Miso soup was ok.

Visited a year ago

Sushi Experience №106

Visited a year ago

Sushi Experience №107

Visited a year ago

Sushi Experience №108

Visited a year ago

Sushi Experience №109

Amazing food. I always stop in every time I drive through.

Visited a year ago

Sushi Experience №110

Никогда не ел более отвратительную еду, рис разварен, роллы разваливается, поке просто месиво из продуктов без вкуса, лосось тут либо самый дешевый, либо очень старый.
Сотрудники просто кидают еду на стол и убегают. Больше сюда не вернусь!!!

Visited a year ago

Sushi Experience №111

Kimchi jjigae (Korean pork kimchi stew) was actually pretty good. This is probably the only place where you can get it in Waco. I will try other Korean items such as Korean bulgogi (stir fry pork/beef) next time I come here

Visited a year ago

Sushi Experience №112

Visited a year ago

Sushi Experience №113

First time having sushi ever & this place is AMAZING!!

Great location, quick & great service, & GREAT PRIZES! 100% worth it.
All around 10 out of 10!!

Visited a year ago

Sushi Experience №114

Visited a year ago

Sushi Experience №115

Visited a year ago

Sushi Experience №116

Visited a year ago

Sushi Experience №117

Visited a year ago

Sushi Experience №118

Visited a year ago

Sushi Experience №119

Visited a year ago

Sushi Experience №120

Be careful. Ordered a salmon roll, took first bite and immediately had to spit it out. The fish tasted expired and like it had been left out too long at room temperature. They need to do a better job at keeping fish products fresh, high risk of food poisoning. First time I’ve asked for a refund at a sushi place..I’m not a picky eater. but they didn’t hesitate to refund me.

Visited a year ago

Sushi Experience №121

This place has done way downhill. Everything is self- serve, and they expect you to leave a tip. You have to place your order at a kiosk unless paint cash, then a person will take your order. Additionally, expect 3 people to share one "plate" but at another table being two plates. Forget about getting a roll with soy paper unless you want to use a spoon to eat. Sushi fell apart just by picking up other pieces. Then, they want to charge you $0.50 for any additional sauce. See attached photos. Won't be back here again until big changes are made.

Visited a year ago

Sushi Experience №122

I’ve been here a few times but regretted coming here today. The food was extremely bland. Barely any sauce on the sushi. Beef was over cooked and rubbery. Tables were dirty and not wiped down at all. Wish I ate at home instead. 40$ for 2 rolls and they weren’t good at all

Visited a year ago

Sushi Experience №123

I used to love this place, but now the whole restaurant has gone down hill. I’m not sure how they pass food inspections. Everything is dirty, our silverware still had food particles!! The last 2 times I’ve gone in and spent $60+ the sushi was blah, mediocre at best and the rest of our dishes were bland almost having an old taste (if that makes since).

The worst thing…… you now have to place your food on a kiosk and the staff at the cash register sit and play on their phones, occasionally taking people their orders. They ought to be cleaning up the place instead of sitting around.

Management… it’s time to look up and pay attention.

Visited a year ago

Sushi Experience №124

Visited a year ago

Sushi Experience №125

Reviews made this seem like a decent sushi spot. Ordered, food arrived, put first bite in my mouth, spit it out as a roach crawled across the table. I said "we need a refund, a roach just crawled across our table"
They just said okay, as if it happens all the time and they're well aware of the roach infestation
They refunded $45 of my $48 dollars because they "couldn't refund the tip"
Cool
Disgusting
Needs to be shut down
Health department needs to check this place out
Wish I had a picture of the roach but they're fast little suckers *vomit*

Visited a year ago

Sushi Experience №126

Visited a year ago

Sushi Experience №127

I used to love wako roll but ever since the change in management. It's become a place I will only consider eating at if there are NO OTHER options left. The workers are amazing and super friendly, I feel they do deserve SIGNIFICANTLY better as I've seen how the manager talks to them and I seriously don't like it.

Visited a year ago

Sushi Experience №128

It's been a while since I had sushi and I'm glad I ordered from waco roll. Got the philly roll, Alaska roll, and spicy California. Everything was great but Philly was my favorite. Will absolutely buy sushi from here again!

Visited a year ago

Sushi Experience №129

Food is great, but one of staff members in the kitchen kept handling her hair.

Visited a year ago

Sushi Experience №130

Food was good as was staff. Only reason for a 4 star, is the charge to use a kiosk to order.

Visited a year ago

Sushi Experience №131

I've been here a few times and have never been disappointed. I tried the tacos for the first time and they were amazing. Usually, I get the Waco roll or another specialty roll, but I think the tacos are my new favorite.

Visited 2 years ago

Sushi Experience №132

Visited 2 years ago

Sushi Experience №133

1st time to eat there. Personnel were friendly and helpful.

Visited 2 years ago

Sushi Experience №134

The ordering system is terrible. The restaurant has a pantry that was located behind the booth we ate at which was odd. They also had a few refrigerators located at the front of the restaurant where you enter. The food was bland and barely had any flavor. I love Asian food but this was not good.

Visited 2 years ago

Sushi Experience №135

We waited 30+ min for 2 sushi rolls. The place was dirty ... lots of leftover food on tables. The sushi rice was weird and gooey and blocky at the same time. It looked like a cauliflower. But it was a sushi roll.

Visited 2 years ago

Sushi Experience №136

Not good. The order kiosk was hard to follow and did not work when I tried to pay.
There were 6 dirty tables and lots of leftovers on each table. That should have been I sign to me that the sushi would not be good.
The sushi rolls came out about 3 min after we ordered. So they were premade.
They were served cool but not cold.
The flavor was unappealing so we only ate a few from each roll.

The only good thing - our large portion of udon noodles came out a few minutes later hot and delicious.

Visited 2 years ago

Sushi Experience №137

Visited 2 years ago

Sushi Experience №138

We Were trepidate about our incipient experience here, but we were very pleasantly surprised when the server appeared with miso soup. We both prefer tofu--if it must be present--to be very soft and nearly dispersed in the soup, but these cubes were very firm. They could be distributed among the bibimbop, though. The soup presented a texture that I, being very suspicious of bean-based material, felt wholly like a lentil or some other small bean smashed and suspended as a type of thickener. The serving size of the main dish was exceedingly generous, particularly in consideration of the moderate price: I see two full meals here in my bowl. We look forward to another visit for shared Wako rolls.

Visited 2 years ago

Sushi Experience №139

Visited 2 years ago

Sushi Experience №140

To go order, ready within minutes.

Visited 2 years ago

Sushi Experience №141

DON’T BOTHER very disappointing. im a big fan of sushi/nigiri.
the tuna and yellowtail nigiri was so thin i could have read the newspaper through it.
at $6.50. for 2 pieces that fell apart it was way over priced and chincey and i would have ordered my usual 4 servings of that itself.
the rice immediately fell apart and had to use the only utensil provided, a fork.
the 2 rolls we ordered tasted good but fell apart as soon as touched.
we asked for water and got two small cups and were pointed to the self serve station.
and when ordering from the 2 electric self serve menu spots upon entering you are prompted to add a tip before you even order or choose a seat yourself. if you want a good experience and top notch food go somewhere else. parking right up front was plentiful, lol

Visited 2 years ago

Sushi Experience №142

It was an interesting experience,
I would say ita on par with most of the mid price range sushi shops in DFW, Austin, or Houston. And really eel is so hard to come by outside of the big cities. Goo Job!

Visited 2 years ago

Sushi Experience №143

Visited 2 years ago

Sushi Experience №144

In my opinion, the best international restaurant in Waco. No frills service (order at register) and atmosphere (just regular booths and tables - and a sort of neglected bathroom), but the food is outstanding- both Korean and Sushi items. Fresh and authentic.

Visited 2 years ago

Sushi Experience №145

Visited 2 years ago

Sushi Experience №146

Visited 2 years ago

Sushi Experience №147

Visited 2 years ago

Sushi Experience №148

Visited 2 years ago

Sushi Experience №149

One of the worst poke bowls I've ever had.

Visited 2 years ago

Sushi Experience №150

Good food, good service, good atmosphere.

Visited 2 years ago

Sushi Experience №151

This is my first review of a business ever. The arrival was terrible with a touch screen for ordering and immediate payment. People behind us were impatiently waiting. No decent drinks. Staff was just chatting and giggling among themselves nobody even greeted or acknowledged us. But then the sushi. I have no words for the worst sushi experience in my life. Right now I am worried if this will make me sick. We were in and out in 10 minutes! Staff does not care at all. I could go on ... I cannot believe that a business like this can stay in business.

Visited 2 years ago

Sushi Experience №152

I feel like the food was prepared by someone who has no idea about rolls and Korean cuisine. I didn't expect them to be excellent, but average or close to, at least giving flavors. The quality of rice in rolls. They don't even know how to cook rice. The mushy fillings when the name says crispy tempura and soft shell caps. I just don't recommend this place. If you want to eat here, order teriyaki chicken which will be the safest option.

Visited 2 years ago

Sushi Experience №153

Visited 2 years ago

Sushi Experience №154

Self service check in and ordering was easy and the food was delicious! So glad I found good sushi and Great Korean here in Waco!!

Visited 2 years ago

Sushi Experience №155

Good sushi, prices and portions.

Visited 2 years ago

Sushi Experience №156

One of my favorite restaurants. Anytime we are in town, we stop here.

Visited 2 years ago

Sushi Experience №157

Visited 2 years ago

Sushi Experience №158

It's one of the better places for sushi I've been to around central Texas, but is alright overall. The price seems alright for a food $15 - $20 per person. There isn't much service to speak of here so once you've gone they bring out your food other than that you get your own.
They have order kiosks as you walk in and if it's busy and you're not a regular the door environment can be off putting as people pile up waiting their turn without a lot of room.

Visited 2 years ago

Sushi Experience №159

One of my favorite restaurants in Waco. A must when in town!

Visited 2 years ago

Sushi Experience №160

Staff always rude & the restaurant is dirty.

Visited 2 years ago

Sushi Experience №161

I had gone here twice with my significant other. (She's also a frequent diner here). The food was okay during previous experiences but it has slowly gotten worse. We went last night and noticed the food was not palatable and had to leave barely touching our food.

Reasons:
1. Spicy Mayo tasted stale/old. They gave us some that was not refrigerated and just sitting out on the counter.

2. Kimchi tasted dirty, we believe they forgot to wash their cabbage.

3. We got fried shrimp tempura and after eating we noticed it did not taste like shrimp. I opened it up and it was imitation crab. Yes the ones you get from the store for very cheap. They charged $8-$9 and only gave me maybe 4-5 full pieces.

4. The Waco Roll was distasteful compared to other times my significant other had eaten it. It was smelly and tasted wrong.

5. The food is not worth the price.

Needless to say we will not be going here again. You can go many other places for cheaper and better quality food. Especially the Boba which was incredibly overpriced for the size.

Visited 2 years ago

Sushi Experience №162

I have been here twice, the food is pretty good, but their staff are some the rudest people. They will not acknowledge you, straight up ignore you, and then treat you like you are ruining their day by asking them a question or telling them that you are picking up a to go order. The girl with the curly blonde and red hair is the worst one. It makes me not want eat there even though I like the food.

Visited 2 years ago

Sushi Experience №163

OK, sushi, the shrimp tempura was cold and soggy. The staff was busier talking to each other to bother with being pleasant to customers. As usual, I will try again in the off case they were having a bad day, bot not any time soon

Visited 2 years ago

Sushi Experience №164

Good as always.

Visited 2 years ago

Sushi Experience №165

The atmosphere is lovely. Nice place. We got the orange roll and the dragon roll and it was very good!

Visited 2 years ago

Sushi Experience №166

I am never disappointed by the food. The majority of the time, I get a salmon poke bowl or sushi. Really, you can't go wrong with anything you order. The people who work here are always very friendly. My only complaint would be that they don't bring everyone's food out at the same time, so some people are left waiting while others are eating

Visited 2 years ago

Sushi Experience №167

Great food and the manager even shared some of the meal he prepared for his family

Visited 2 years ago

Sushi Experience №168

Visited 2 years ago

Sushi Experience №169

This is one of those "hole in the wall" eateries that has excellent food. Another patron called it Korean Fusion. We've been eating here for a few years when visiting family. They recently installed an electronic kiosk to make your order. It actually making the order easier, giving me time to make decisions about my options.

Visited 2 years ago

Sushi Experience №170

Food was delicious

Visited 2 years ago

Sushi Experience №171

Visited 2 years ago

Sushi Experience №172

First and last experience here. Walk in and the employee just stared at us. We asked where we order since she just sitting there being unhelpful. I walk to the other end and there is a electronic kiosk to order. No customers inside and no help from the staff just standing there like it's an issue that we asked a question. (Red and black haired employee). Hands us our food as to go and doesn't say a word. Then rolls her eyes with an attitude.

Visited 2 years ago

Sushi Experience №173

Visited 2 years ago

Sushi Experience №174

Good sushi and boba 😋

Visited 2 years ago

Sushi Experience №175

Can't speak for the food. It may be good. But I don't recommend the boba options. It uses a powder mixture and it unfortunately didn't taste good. We did get a refund though.

Visited 2 years ago

Sushi Experience №176

Got food poisoning from eating a Spider Roll and a California Roll! I have eaten here before but will not return.

Visited 2 years ago

Sushi Experience №177

Good. Gyoza was really great. Think it is what you would expect for being so far away from the coast.

Visited 2 years ago

Sushi Experience №178

Came here the other day and was not impressed, I use to love going here but now it’s just disappointing, the miso soup was just a no! And the sushi rolls were sloppy and not fresh and overpriced for sushi, also bring back the kikoman soy sauce!! Not a fan of the warehouse in the dining room.

Visited 2 years ago

Sushi Experience №179

truly I’m not a Karen but this must be said. I’ve enjoyed Wako Roll for a while now however, when I ate there yesterday the sushi tasted the worst it ever has. Everything in the roll from the rice to the tuna tasted not fresh at all. I’ve never had a negative sushi experience like this, EVER. The miso soup was oddly bright orange and tasted sour as well. Just overall a very unpleasant experience for a high price of sushi rolls. I hope things get better and they fix whatever is going and take this as constructive criticism. Also please remove the pile of kitchen storage supplies from the dining room, it’s such an eye sore and makes me feel like I’m eating sushi in a basement.

Visited 2 years ago

Sushi Experience №180

Visited 2 years ago

Sushi Experience №181

LOVE the fried rice!! My boyfriend love the polki (sp) bowl.

Visited 2 years ago

Sushi Experience №182

Visited 2 years ago

Sushi Experience №183

Visited 2 years ago

Sushi Experience №184

Visited 2 years ago

Sushi Experience №185

Food was great! The sushi rolls kept coming apart. The person behind the cash register was chewing on food and pointed at the cups to tell us to get drinks. It was not crowded so I don't understand why she couldn't finish eating before going behind the counter.

Visited 2 years ago

Sushi Experience №186

I live here in Waco and travel around Texas to try all Korean and Japanese food I can.

I love their Kimchi-jjigae is amazing, real kimchi taste.
Recently I got the Budae jjigae (known as army stew) let me tell you… worth it.

Something they DON'T post at all is they close the dine-in at 9:30 not 10 like the hours says, still can get food but not inside, happened to me, so sad.

Visited 2 years ago

Sushi Experience №187

We were told they were at capacity and not allowed to eat there @7:30 on Friday night. Funny thing others were coming in to eat. I guess we didn’t look right to them….

Visited 2 years ago

Sushi Experience №188

Employees are kind of rude, the food is good but a little too pricey and they charge 50 cents for any sauces, I’ve been to places just as good or better that have reasonable prices and friendly staff.

Visited 2 years ago

Sushi Experience №189

Visited 2 years ago

Sushi Experience №190

Staff was so helpful. with our order. Dragons eye roll was amazing

Visited 2 years ago

Sushi Experience №191

Visited 2 years ago

Sushi Experience №192

I went 3 times and it progressively got worse. The final straw was when my roll was so dry it crumbled as I ate it. They didn’t bother cutting the last 3 pieces so it was tube of sushi. Super expensive for a bunch of fried imitation crab.

Visited 2 years ago

Sushi Experience №193

Sushi rolls were mid, no texture differences, flavor was alright buuuut I got the food poisoning :( which was bound to happen one day, I loved sushi rolls. Hope your experience goes better.

Edit: Asked for a refund, they wanted a doctors note but I didn’t go to the doctor, I asked (only once) if there was another way, no response. I get it from their perspective but it’s still upsetting. :( maybe just don’t get raw fish here.

Visited 2 years ago

Sushi Experience №194

Touch screen ordering -- not my favorite.
Seaweed salad was more that 50% iceberg
Bibembop was dry, but flavors were fine.

Visited 2 years ago

Sushi Experience №195

Waco favorite.

Visited 2 years ago

Sushi Experience №196

Little kids in front have no customer service skills. Food is ok when you want something different. Atmosphere is nice to just talk and chill if the little worker kids aren't laughing and chasing each other around.

Visited 2 years ago

Sushi Experience №197

Visited 2 years ago

Sushi Experience №198

Visited 2 years ago

Sushi Experience №199

They added ordering kiosks to make their service even faster!!! Food is great as ever and comes out faster too!!! Thank you for thinking of ways to make a great place greater!!!

Visited 2 years ago

Sushi Experience №200

First time I've been here. The staff were attentive. Drinks selection very limited, the Sushi Roll was dry, the rice had been cooked way too early but worst of all was the noodle dish I got, it was full of sugar, far too sweet to eat which was good as I only had a spoonfull or 2 and my blood sugar went way over 200, I can't imagine what it would have been like if I had eaten the lot.

Visited 2 years ago

Sushi Details
  • 13 sushi photos
  • 200 sushi reviews
  • 4.1 Sushi Rating
  • Reservations: +1 254-662-9335
  • Menu Website: https://www.wakoroll.com/
  • Sushi Address: 2804 W Loop 340, Waco, TX 76711, United States
  • Sushi Map: 31.4963691, -97.1538736
Specialties
  • Restaurant
  • Bubble tea store
  • Korean restaurant
  • Sushi restaurant
Sushi Hours
  • Monday: 11 AM–10 PM
  • Tuesday: 11 AM–10 PM
  • Wednesday: 11 AM–10 PM
  • Thursday: 11 AM–10 PM
  • Friday: 11 AM–10 PM
  • Saturday: 11 AM–10 PM
  • Sunday: Closed
Service options
  • No-contact delivery: Available
  • Delivery: Available
  • Takeaway: Available
  • Dine-in: Available
Highlights
  • Fast service: Available
  • Great tea selection: Available
Popular for
  • Lunch: Available
  • Dinner: Available
  • Solo dining: Available
Accessibility
  • Wheelchair-accessible car park: Available
  • Wheelchair-accessible entrance: Available
  • Wheelchair-accessible seating: Available
  • Wheelchair-accessible toilet: Available
Offerings
  • Alcohol: Available
  • Comfort food: Available
  • Healthy options: Available
  • Quick bite: Available
  • Small plates: Available
  • Vegetarian options: Available
Dining options
  • Lunch: Available
  • Dinner: Available
  • Dessert: Available
  • Seating: Available
Amenities
  • Bar on site: Available
  • Toilets: Available
  • Wi-Fi: Available
  • Wi-Fi: Available
Atmosphere
  • Casual: Available
  • Cosy: Available
  • Trendy: Available
Crowd
  • Family friendly: Available
  • Groups: Available
  • University students: Available
Planning
  • Accepts reservations: Available
Payments
  • Credit cards: Available
  • Debit cards: Available
  • NFC mobile payments: Available
  • Credit cards: Available
Children
  • Good for kids: Available
  • High chairs: Available
Parking
  • Free of charge street parking: Available
  • Free parking lot: Available
  • Parking: Available