Kura Revolving Sushi Bar

Awesome sushi spot. Loved the robots rolling around. I went solo, so I got seated immediately. Otherwise, it can be a wait. But that's just because the food is good and abundant. Plus, if you eat 15 plates, you get a little keychain! Also, the Taiyaki ice cream was fantastic.

Visited 5 months ago

Super unique. Love the changing themes of this place. Awesome prizes and specials. Come at a more peak time and many of the choices of food are on the belt, otherwise you can just order from a screen. Even has a robot to bring your drinks.

Visited 9 months ago

Absolutely love this place, the sushi was wonderful for the price and the kids and I had so much fun watching g the sushi on the conveyer belt. When you finish with a plate, you insert it into a deposit box like setup, after 15 plates, you receive a toy. We all cannot wait to go back. There is also a robot that delivers your drinks, which is really cool to watch. The atmosphere alone is completely worth the visit.

Visited 4 months ago

This restaurant seems to be understaffed or unprepared for its own popularity. Maybe both.

I've been to plenty of sushi restaurants of this type, and the experience is often similar regardless of the city or size of the establishment. Yet, this place falls well below expectations.

I can understand the long wait - the place is popular and the revolving belt feature is quite alluring and it can be fun. Beyond this, the item selection offered through the belt that snakes around the restaurant is surprisingly low. Consequently, because the amount of items actually on the belt aren't enough, with a variety to match, I waited several full rotations before I was able to grab sushi pieces I was interested in.

During my visit, each type of sushi only had two plates available for the entire rotation. Meaning that any tables positioned ahead of mine had first pick. And to make it worse, I was sitting near the end of the belt rotation before it was fed back into the kitchen for it to be replenished... didn't make much of a difference though... tables ahead of me seemed to take the same items I wanted to try. I resorted to using the touch-screen menu setup to order the majority of my food. it was delivered faster than having to wait for the belt.

The food itself tastes good enough, but in my opinion it isn't anything that will earn higher ratings than what I am giving it here. The presentation can also use a bit more attention... some items seemed to be thrown together in a rush. Which makes sense if there's a full house, the belt items are low, and everyone is ordering direct table service.

Overall, the food is good. The staff did have a positive attitude, albeit it was obvious they were overwhelmed at times. The kitchen staff was definitely struggling to keep up - food quality took a hard hit as they tried to increase product output to keep with demand.

Visited 2 years ago

overall was yummy! we ordered about 11 plates and some taiyaki and the total was about $50. the wait was about 15-20 minutes which wasn’t bad. the restaurant was clean and it was easy to pay and get serviced thank you so much! 🍡

Visited 10 months ago

Always have a great experience here! The staff are always extremely helpful, kind, and fast! Especially my man Devin!! He was always on top of our refills and even helped me trade a prize for one that I wanted ❤️ !

Visited 7 months ago

It was my first time and I was very pleased with my overall experience here. The hosts were very welcoming and helpful with any questions I had. The food is very fresh and tasty. I will definitely be coming back again.

Visited a year ago

It's been over a year since my review of the Austin location and my photos were viewed tens of thousands of times. When I heard the would be a San Antonio location built I was ecstatic!

I finally got a chance to come here and enjoy a new location closer to home. Even waiting until 10th in line to leave home, there was a significant wait out front but the process was kind of streamlined.

Same setup as the Austin location but with robot drink servers which was cool and new new. Very accommodating waitress. We were placed in the worst spot for the bottom conveyor but were still able to smash a lot of sushi. God bless the one dude in the back making all of that food, this was a belated birthday event.

Prices have gone up since I last visited over a year ago but I get it...

Sake was cool and came in a box but I should've ordered hot sake. I thought it would be a multi serving instead of for just one person.

Bottom belt nigiri was good. Orders up top came fast.

Looking forward to coming back!

Visited 2 years ago

Awesome place with great food and great service! Looking forward to our next visit!

Visited 4 months ago

I have been to the one in Seattle and we were never without options on the belt. It was fun and loved it there! First time trying it here in SA and super disappointed. I’ve been here for 20 minutes and have not seen any options on the belt filled. They were all empty!! Every time the belt passed I was hopeful, but nothing was there. Ended up just ordering (though what’s the point?) even that took a very long time to get. Overall super disappointed in this one.

Visited 4 months ago

This is the experience I had with Kura Revolving Sushi on 255 E Basse Rd. Been here multiple times so it is an overdue review. It is located in The Quarry San Antonio across from Fleming’s Prime Steakhouse next to Club Pilates. Parking is quite easy as it shares a large outdoor lot with other shops in the plaza so typically there’re no issues finding a spot.

Ambiance is lively and you can hear normal chatters from customers. The revolving belt is nicely displayed and entertaining especially if you have children in your party. The sushi and items are typically quite tasty and I always enjoy the variety of items that they offer. The salmon, hand rolls, crispy chicken and teriyaki red bean ice cream are our favorite dishes; the ingredients are always fresh and we have never had any issues with the food. This location is probably about half the size of the Austin TX location and has a slightly different selection however still good.

Further, when you download their app you can collect points; we usually get a $5 off coupon almost every other time we visit Kura and they always have random promotions going on, which is very wallet friendly.

Last but not least, I want to recommend the server Devin, who was not only friendly and courteous, he assisted me in applying the coupon (I did not have the QR code but only the Ad on my App), and told me a few interesting facts about getting the limited edition toys that they sell. Awesome guy.

Because of Devin, the fun environment and the great food, will definitely return for more. Keep up the good work Devin and Kura San Antonio!

Visited 4 months ago

Visited 4 months ago

The employee literally very slow. A lot of empty table but not let customer in.
On the tablet said 15-20 minutes wait. But it’s almost one hour wait still don’t get the table.
Leave the waiting list after seeing a lot of empty belt

Visited 4 months ago

Wait time is sucks,
20-25 menit wait list,but we wait almost an hour, with a lot empty sit,
Never come back,better doing business somewhere else,thanks,

Visited 4 months ago

Visited 4 months ago

A+ location, greeted by friendly host

Visited 4 months ago

Low grade sushi!! If you have NEVER eaten QUALITY sushi, you won’t know any better.

Visited 4 months ago

Tried this restaurant for the first time & it was great! The server Emma was very attentive and helpful. Highly recommend trying this place out!

Visited 4 months ago

The sushi was delicious. My server Emma was super helpful and sweet! She checked on us lots and it was appreciated. I will definitely come back.

Visited 4 months ago

Came in asking about the wait time they told us 10-15. It ended up being an hour wait . And there were so many tables open. The hostesses are so rude . Off rip just asking about our place in line since it had been about 40 mins, she was so rude . Funny I’ve eaten here many times and have never seen her . She must be new . Awful hospitality.

Visited 4 months ago

Absolutely love this place, the sushi was wonderful for the price and the kids and I had so much fun watching g the sushi on the conveyer belt. When you finish with a plate, you insert it into a deposit box like setup, after 15 plates, you receive a toy. We all cannot wait to go back. There is also a robot that delivers your drinks, which is really cool to watch. The atmosphere alone is completely worth the visit.

Visited 4 months ago

Visited 4 months ago

We went on Christmas day and host was so kind, the food was great . Good for my first time

Visited 5 months ago

It was really good sushi, and the revolving sushi bar was fun. My husband thought it was ayce, it's not. I wasn't mad though. It is definitely an experience.

Visited 5 months ago

Devin and Pearl were great!

Visited 5 months ago

Visited 5 months ago

Came in yesterday for the first time with my kids! The robot was really cool and Gabby provided amazing service to us. Thank you and we will be returning.

Visited 5 months ago

Not recommend.
Thin sashimi with very small portion, Not fresh food when we there in a weekday. No wait time at all. Order drinks that didn't come and we left already.
Atmosphere is not that cultural. Will not back.

Visited 5 months ago

Visited 5 months ago

Little pricier than expected but great food

Visited 5 months ago

Awesome sushi spot. Loved the robots rolling around. I went solo, so I got seated immediately. Otherwise, it can be a wait. But that's just because the food is good and abundant. Plus, if you eat 15 plates, you get a little keychain! Also, the Taiyaki ice cream was fantastic.

Visited 5 months ago

Visited 5 months ago

Food is always very good

Visited 5 months ago

Visited 5 months ago

Gabby made sure our experience was amazing! She was super attentive and seated us right away! The food was delicious and I was impressed with the variety of sushi!

Visited 5 months ago

I visit here about 1-2 a month since opening and it's always been a pleasure to go! Staff are nice and attentive and the tables are always clean. My parents are not sushi lovers but there is still enough options of food to choose from so it's become a place where we can all get something we enjoy! Not suitable for big parties but still can get up to 6 people in a booth if really needed! Will always recommend kura for sushi lovers!

Visited 5 months ago

food came out fairly quick, had a good time.

Visited 5 months ago

Gabby is the best server ever she’s so sweet and kind

Visited 5 months ago

Visited 5 months ago

its okay. they cant keep up on busy days and most of the sushis are empty for a while, on top of the personal orders taking even longer. wait time was about 1 hour.

Visited 5 months ago

Fun and friendly place to eat.

Visited 5 months ago

It was okay seeing the sushi belt was nice but the service was horrible i ordered a drink on the tablet they have on each table but didn’t get it until 30 mins later into my meal and only to find out that they didn’t receive it thats why it came so late plus when you order any food it also takes long so its alright 🙃

Visited 5 months ago

Visited 5 months ago

Good food, it is very convenient to take the food off of the belt, if you order on the screen the food usually arrives pretty quickly. Like the place overall. The best roll is the real crab California roll. Overall I recommend this place.

Visited 5 months ago

God awful service clear bias when seating will be 10 employees standing taking with 8 empty tables claiming there's a hour wait for 2 people

Visited 5 months ago

Server Gabby was the sweetest. Perfect place for our date night.

Visited 6 months ago

Kura is one of the best sushi places in San Antonio, it is quick, easy, and kinda cheap. (It is $100 ish for 15 plates but it isn’t that bad since you’re getting quality sushi.) I haven’t had a bad experience with them, other than sometimes a horrendous wait time but it’s pretty good there. In short it’s delicious, quick, and quality

Visited 6 months ago

First time having sushi was excellent service somewhat slow nothing special about atmosphere

Visited 6 months ago

Everything was amazing! The food was absolutely delicious and a really fun experience to boot! Loved the little robot bringing us drinks, and the server was very helpful and on top of drinks!

Visited 6 months ago

Great but pricey!

Visited 6 months ago

If your looking for a good revolving bar this is a great place! The food is really good, table was clean, and staff was very friendly. The host Emma was very kind and explained how the whole place worked, came back to check on us, and answered our questions; will definitely be back!

Visited 6 months ago

I had the pleasure of dining at Kura, and my experience was nothing short of delightful, largely thanks to the wonderful service provided by Emma. From the moment my family and I walked in, Emma greeted us with a warm smile and a welcoming demeanor, setting a positive tone. Throughout the meal, Emma maintained her friendly and professional demeanor, enhancing the overall dining experience. Her ability to anticipate our needs and provide thoughtful suggestions. The food itself was exceptional. The Golden crunchy was fresh and tender. I loved it!

Visited 6 months ago

I typically like going to Kura in between classes or after class with some classmates. The environment is always friendly for us, Emma made our experience really great after a long day! I had the spider hand roll and the crunchy roll, both really great options from this place. This will keep us coming back for sure.

Visited 6 months ago

My husband and I enjoy coming here to eat the delicious sushi. The servers are great, especially Emma. She was the sweetest and most helpful server I’ve ever had. If I had any questions regarding the menu she would answer them and was overall a great server. I definitely recommend coming here if you’re craving sushi.

Visited 6 months ago

My first time here and everything was so great! Emma was really helpful and kind to our table, she was very considerate of my wife’s allergies. The hospitality at this location is amazing. Will definitely come back.

Visited 6 months ago

Took my wife out for our anniversary first time trying this place and would highly recommend wait was a little long but well worth it the wait it’s something I think kids would enjoy but only if you have the audacity to not let them touch all the plates

Visited 6 months ago

What's not to like about conveyor belt sushi? It's good, not great, and pretty pricey, but the experience is worth it to try at least once.

Visited 6 months ago

The robot was chill, 1st time there and I are everything I could. Had trouble getting the food from the containers they are put into other than that It was great atmosphere.

Visited 6 months ago

Visited 6 months ago

Be sure to put your name in the list in advance. The food and service is always excellent. Devin took good care of us.

Visited 6 months ago

This location left a lot to be desired. Checked in on a tablet and waited about 5 minutes to be seated with a very empty dining room at lunch time. It took a while to get any food off the conveyor as it was picked over(which takes away from the experience) and forces you to order from the table tablet. We ordered a few plates only to wait 20 minutes for each one, while one of them we saw got places on the conveyor. To cap it all off we ordered dessert and got the same dessert 3 times, even after we brought it to their attention (only paid for 1). Oh and by the way, nobody wants to hear how much money you made on your paycheck while trying to enjoy their experience (back of the house)!
We have visited other locations and this one doesn't live up to their standards and attention to detail for the price you pay.

Visited 6 months ago

Conveyor belt empty. Went there at 1:30 or so for lunch. There were maybe 8 platters with sushi on them, the rest were empty and stayed empty. I saw the same watermelon, edamame, stale tuna, scallops, and squid go by, over and over. I'm not sure if other people were grabbing the sushi before it got to me, but I was only able to grab 2 plates and then had to order the rest off the tablet.

I've been to the ones in Austin and Atlanta and usually get 10+ plates and never needed to order from the tablet. I'm not sure what the kitchen staff is doing back there but I don't think it's making sushi.

Visited 6 months ago

Do not download their app! They sold my information to advertisers!!!!

the past several times we have gone, there was little to nothing on the revolving belts, some of the sushi was really chewy??, there was quite a bit of residue on the table, the touch screens, and little food pods.
It just hasn't been as good or clean as it used to be and I don't think we'll be back for a while.
The staff were really nice but I think overworked. Hope the owners can figure out how to fix it.

Visited 6 months ago

I come here quite often and there’s a reason. The staff always take care of me, the food and theme are always great, and it’s honestly comparable to the locations in Japan. Lily especially made my last visit extra special. Thank you.

Visited 6 months ago

Devyn treated was friendly towards his veterans and fun to talk to. Made the experience all the better.

Visited 6 months ago

A great time, we had a large party and had a few questions, they were answered and addressed very well and the staff, especially our server Lily, was amazing!

Visited 6 months ago

There is usually a little bit of a wait, but well worth it. Great food and service! Perla was our server and she was very friendly and helpful

Visited 6 months ago

Had a great dine in yesterday. Gabby gave me lots of good recommendations and helped me accommodate my allergens!

Visited 6 months ago

Very unique place!

Visited 6 months ago

Love kura! Food's great, service is fantastic and Perla makes us feel so welcomed. Also hope the Hokkaido milk tart returns - love that

Visited 6 months ago

This place is proof that it's good to have a gimmick if your food is great and your place is spotless.

Visited 6 months ago

My experience at Kura Sushi was fantastic! We decided excellent service and I will surely come back soon. Id like to send a very special thanks to Devon. Thank you Devon for all your help!

Visited 6 months ago

Always love going here! Today we had Devon as our waiter and a really sweet woman (I sadly don’t get her name) they were AMAZING. Super personable and really made our experience today nice. Thank you Devon and thank you to the rest of the staff for being so kind

Visited 6 months ago

Great prices but not the best quality fish out there. Definitely recommend ordering from the screen if you want to guarantee your sushi hasn't been going around in circles for 30mins before you grab it.... the conveyer belt was pretty empty for the most part. Looove the desert with the red bean cake and ice cream!!! Will go back just for that tbh

Visited 6 months ago

Had a great first trip to Kura! Our server Gabby was very helpful and made great recommendations for me and my family. So happy with my Pikmin keychain and definitely will be dining in again soon.

Visited 6 months ago

Service was amazing Sean was very sociable he told us everything about how to get the conveyor sushi and told us about his favorite dishes overall a very great time I will be coming again if I'm ever craving sushi

Visited 6 months ago

Peter was wonderful as usual

Visited 6 months ago

We enjoy eating here, but there have been so many times where the app won’t allow us to join a waitlist because the location isn’t accepting submissions. I’ve tried calling in but it will just simply ring (I stayed on the line for 15 minutes at one point to see if we could be added due to the lack of functionality of the app) with no one to answer. Of course, when you mention this issue once you’re in the building, the staff will say “we had no idea the phone was ringing” or “wow that’s crazy, it didn’t even ring”.
Once we arrive, the estimated wait time will jump from 15-30 minutes on the app to 60+ minutes from the host.
I’d love to go here more often, but it’s a headache to try to even get a seat half of the time.

Visited 7 months ago

Great food and atmosphere, but really pricey. They give you incentives to eat as many plates as you can for prizes, but it really adds ups as you get charged per plate.
My mistake because I thought it was all you can eat, so I was shocked at the bill, but the food is delicious and the concept is fun.

Definitely recommend to check it out for yourself.

P.S. I will add that our baby’s high chair was really dirty and missing a buckle.

Visited 7 months ago

Visited 7 months ago

Visited 7 months ago

Rude staff, they give conflicting information. The floor is sticky and nasty. Has no waiting area so they make you stand outside in the hot sun when half of the tables are empty during lunch hours.

Visited 7 months ago

Then this location about five times. It's pretty good food. You can wait at your table for the conveyor belt to bring your food or you have the option of ordering it.

Visited 7 months ago

Visited 7 months ago

Always fun

Visited 7 months ago

It's one of the most interesting and delicious rotating sushi setups out there. And "winning" capsule prizes are a nice bonus too!

Visited 7 months ago

Visited 7 months ago

Been here three times. Two out of three times were fantastic. Third time last night was okay. There was a hair on the snow crab that we pulled off the belt and several of the other items we pulled off the belt just didn’t taste as fresh as the first two times. The things we ordered from the screen took a while but were all delicious. Overall a really fun restaurant with affordable prices and a great variety. The tiger roll and ice cream with the little fried bean paste fish are both to die for.

Visited 7 months ago

We love Kura, but had an interesting experience last time. At other locations, we’ve been to out of state, you’re able to use the app to make a reservation as you’re driving in. Unfortunately, even though this location has already been open for a year, you can’t seem to make a reservation to cut down on wait times.

We ended up having to wait over 45 minutes, even though we had made a reservation on the app- it wasn’t honored.

Other than the lack reservations, we really do like the spot and the staff are very friendly.

Visited 7 months ago

Great overall experience

Visited 7 months ago

Check app for wait in line or check in at counter.. usually 20 min wait depending on how busy it is.. Fresh Sushi on con belt or you can order on their screen at table, they do serve beer and sodas. Our fav. When in San Antonio.

Visited 7 months ago

Visited 7 months ago

Visited 7 months ago

Ava gave great customer service! Super nice and friendly! I've been coming to this place multiple times and never met anyone like her!! 😊

Visited 7 months ago

The food is always on point. My daughter and I come in here quite often. Devin was very attentive and friendly. Having a dedicated wait staff member at our fav place to eat is always a bonus!! Devin is awesome.

Visited 7 months ago

Always have a great experience here! The staff are always extremely helpful, kind, and fast! Especially my man Devin!! He was always on top of our refills and even helped me trade a prize for one that I wanted ❤️ !

Visited 7 months ago

Usually go to Kura in Austin and have a good time, but I went to the SA location for the first time. Seated quickly, there was hardly anyone there because it was a Monday afternoon. Ended up with only 2 plates and a Tempura then left early because there were almost no plates on the conveyer belt.

Visited 7 months ago

The food wasn’t that good and they didn’t even acknowledge us.

Visited 7 months ago

Visited 7 months ago

Visited 7 months ago

Normally it would be a 4 star place. However, our entire family got food poisoning after going here. Really disappointed since we have been here numerous times.

Visited 7 months ago

Visited 7 months ago

The idea is there, but the food isn't worth the price. I sat at the end and ended up just having to order the plates becsuse by the time the belt got to me everything was empty.

Ordered a soda, ate 8 plates before they brought it to me and had to call them and ask were my drink was.

Save your money and go to an all you can eat, more options fresher food, and more bang for your buck tbh. 8 plates and a Miso, and a sake, 60$.

Visited 7 months ago

Visited 8 months ago

Visited 8 months ago

Visited 8 months ago

Visited 8 months ago

Innovative and creative idea for a restaurant. However the quality of food was pretty low, well when there was food coming on the conveyor. The highlight was receiving our drink order....

Visited 8 months ago

Normally, Kura sushi is amazing! Great food, great selection, an excellent service. This was our fourth time, but man was it not great! The floors were sticky, the selection on the revolving conveyor belts was abysmal, and they even got one of our orders wrong! Which was not one of our experiences previously! The only difference I can see is that the most recent time we went we went in the afternoon as opposed to right when they open. So, I think I can confidently state that if you want the best Kura sushi experience, you should arrive right after they open.

Visited 8 months ago

The Sushi was really great here! I do not understand the bad reviews. Do not let it sway your decision to come here. It was a little slow when ordering if that bothers you but the Sushi was fresh.

Visited 8 months ago

This place was slammed when it first opened. However, none of the plates now are full. We waited over 20 minutes for even the direct order, after watching plate after plate of empty conveyor belt sushi pass us.

It seems like they either do not have enough chefs to make the demand, or they aren't making much, leading us to sit for over an hour with little to no actual eating.

This was a really cool concept, but has absolutely terrible follow through at this point.

Visited 8 months ago

The food was great and the experience was amazing. But, the restaurant needs a good cleaning, there was a large rubber mat on the floor that was super dirty, staff did not bother to pick it up. The robots were so cool but poor things needs a good wipe down. The floor, nooks, and crannies need a good hard cleaning. The plates were sticky, and need to be cleaned better. I want this place to succeed, we need more Japanese restaurants that offer an experience like no other in San Antonio. But a little TLC and have someone go in there and clean it really good, and have the staff stop to wipe something down or pick up a dirty mat that’s all folded and dirty makes a difference.

Visited 8 months ago

Ever since I moved to San Antonio I’ve been to this Kura maybe 4 times. Each time I’ve gone the food seems to have LESS quality each time I go, and always seems to have new staff (I almost always go on a Saturday around 4-6pm)

I don’t get a lot, I kind of have a usual that I get going to any Kura. But the last time kinda broke the camel’s back.
I ordered my usual tonkotsu ramen with extra egg pieces, wagyu beef, umami oil beef, tuna, salmon sushi pieces, and an avocado hand roll- sometimes I’ll try something new..

THIS TIME however when I got my ramen, the eggs were overcooked, the noodles were UNDERcooked, the broth was warm, not hot.. And they were really skimpy on the avocado for the hand roll. It just seems like each time I go. Their food goes down. I wasn’t the only person to notice this either. My whole table’s food was not up to par, but I was the one who asked them to replace all of our ramens.

This would be the 6th Kura location I’ve visited btw so it’s not like “oh that’s just how Kura is”- no. No it’s not. But with this being the ONLY KURA IN SAN ANTONIO, you guys need to do better.

This is ALSO the only Kura I’ve Been to that have separators along the carousel so I don’t see the table on the other side.
2 for food because of dwindling quality.
3 for service because it took hella long for someone to get to us, and it wasn’t even a rush time.
5 on atmosphere because it’s Kura, it’s a fun place and it just feels so lively there- and the drink robots are cute little things

Visited 8 months ago

Visited 8 months ago

Fun place to eat. My child loved the robot that delivers your drinks to the table. I also was surprised by how good the mochi was. The restaurant reminded me of one that I visited in Tokyo. My only criticism is that the tables need to be wiped down better. I got a stain on my sweater after sitting down because the edge of the table still had some sauce on it from the previous party. The ordering screens could also use some cleaning, as well.

Visited 8 months ago

The new themes and events every month are super exciting and food is of course amazing

Visited 8 months ago

It is sad that I was one of the first customers to eat at this location when they first opened alongside my girlfriend and at the time it became our favorite spot to eat. Then over time the quality diminished, unsure why. The problems I have now is that the food takes an eternity to get to you even if you have it ordered directly. There is never enough food going around the belt and the system itself is horrible. They have 1 belt going around multiple tables that by the time it arrives to the end tables there is never anything left except for edamame and cheescake. They need to rework their system and have multiple belts for different sections of tables. We are forced to find somewhere else to frequent now.

Visited 8 months ago

Visited 8 months ago

I was the first one to check in when they opened. We were sat at table 17. Based on the way the belt moves, 17 is towards the end of the line. We dined for an hour and a half and the belt was empty the entire time other than scallops. We ordered on the screen and had to wait 30 minutes for the small portions. Food was decent. Not sure why if you arrive first, you would get sat at the end of the conveyor line.

Visited 8 months ago

Really great place to go if you have never had Japanese food. I would call it Japanese food LITE. E.g. - when you eat sushi it is always served with wasabi. Here you had to request wasabi. Portions are tiny. My miso ramen was bitter, on the verge of foul tasting, and too salty. There was an error with my order of octopus sushi and some other item of octopus was served. Orders have to be placed on a little tablet perched about the so-so-quality-food conveyer belt and the what-you-ordered conveyer belt. It is VERY hard to reach the tablet and do your ordering. The text on that tablet is tiny and probably understandable for repeat customers. This was my second visit to Kura; first was in Austin. So I wish Kura the best. If you have a business model that works -- go with it. If you want to get to know and love Japanese food - look elsewhere. My background = worked for a Japanese company for 22 years. Many, many, many sushi dinners. Two trips to Japan.

Visited 8 months ago

Visited 8 months ago

The mayo sauce was so over powering on the rolls it almost eliminated the taste of the fish.

Visited 8 months ago

The staff was sooooo nice... so nice. But everything is sticky, the plates, the touch screen, the table, the soy sauce container. I went right at noon so about half an hour after open and there is no way the entire table got that sticky, in half an hour. They need to wipe everything down between each customer. All food was cold (anything hot has to be ordered) and anything charbroiled or seared is basically barely touched with a lick of fire... but it is a good place to try types of seafood you aren't sure you'd like and don't want an entire serving of it. Little robot gets in the way of the servers alot too but he winks to say sorry for it lol there were zero specialty items or prize packs available though so that also sucked.

Visited 8 months ago

Visited 8 months ago

Place was amazing and the food was good , the little robots were cute but the floor was very sticky and pretty expensive but for a maybe 40m wait it was great!

Visited 9 months ago

This place has good food. However, their app is insanely bad information. You sign up for the waitlist via the app and it tells you that you have a wait. That means absolutely nothing. I had a 75 min wait, show up after receiving a text saying to check in with the hostess, and then am told I’m now on the real waitlist and it’s going to be an hour. I have kids who are hungry and were expecting to be seated when it told me to come up. There is zero reason to sign up via the app, the only thing that matters is checking in in person.

Complaining to the manager about this process just gets you told this is the process corporate makes them follow. He’s said people have put in surveys and nothing has changed.

They should delete the app waitlist if they’re only going off who is there physically in person.

Visited 9 months ago

most dishes were good if they were fresh. i counted a piece on rotation for over four whole rounds, which is highly unsanitary given we are dealing with FISH. made me wonder exactly how fresh and clean it is here, the bad ones were slimey. i was asked if i wanted wasabi that was never brought to me after i said yes. extra drinks we didnt ask for were brought to our table, resulting in a higher charge.

Visited 9 months ago

Kinda disappointing that no food goes by. You special order dumplings and have to wait 30 mins for those. Soda fountain needs to be cleaned or something cus even the sodas were gross. I recorded a long video of nothing going by on the conveyor belt. So disappointing

Visited 9 months ago

Visited 9 months ago

I’ve been here 2 times, the first time i came i loved it which was back in 2023. This year i came and the food wasn’t as great as last time and they were out of a lot of food.

Visited 9 months ago

This place is great for fast and delicious sushi. Highly recommend if you can get in before it's packed and you're on a waiting list.

Visited 9 months ago

Visited 9 months ago

Visited 9 months ago

Pricey

Visited 9 months ago

Cute place, food was good but I wouldn't wait long for a table.

Visited 9 months ago

Tried out Kura for the first time today! Some friends and I met for lunch. I wanted to give it 5 stars, but while I LOVE sushi, I have a latex allergy which includes avacado. This is always a struggle finding "pre made" sushi so I should have considered this prior to going. All of the Nigri is avacado free, but I like rolls! They had 3 that I could choose from. They don't make anything special order. So, for my limited options, I had to drop a star from my rating. But the robot waiter was adorable. It came and winked at me. I did try a few other things on the menu that were good and everyone at the table loved their dishes, just wish there was more I could have enjoyed roll wise.

Visited 9 months ago

The staff and food have been consistently awesome, and we have been regular patrons for almost two years now.

The check-in system continues to be the worst part of this experience. Kura had it right with their old system from over a year ago, but the current system consistently frustrates us on every visit.

Visited 9 months ago

The food was delicious and it’s great that you can start eating pretty much as soon as you sit down.

The problem is that the wait time to get seated is insanely long. I would not trust the initial waiting time they suggest. Our initial 30min wait time for 2 people turned into an 1hr 30 min wait. This was my experience on a Saturday so I don’t know what weekdays look like.

It’s nice to experience but if you see that the wait time is that long I would suggest going to an all you can sushi place and trying this place again another time. It ends up being about the same amount you spend.

Visited 9 months ago

The hosts were very friendly and courteous! This was our first visit here. The hosts asked if we were first timers and gave us the entire rundown which I appreciated. We had an absolute blast! The food was delicious! I actually don't eat raw fish, and I thoroughly enjoyed the tempura shrimp, fries,.crispy chicken, dumplings, and soup! We will definitely be back!

Visited 9 months ago

We love Kura and have been in Tokyo, Vegas, Miami, etc. This location however, is (very poorly) run by teenagers. They’re all very kind and nice, but the place is a huge mess: dirty gooey floors, plates piled up in every table with no cleanup in sight, food is not great and if you push the service button… no one will come.

Visited 9 months ago

Doesn’t know the difference between one hour and two hour wait time. Could have gone anywhere else to eat but this place had to waste our time.

Visited 9 months ago

Visited 9 months ago

Robot that brings your drinks is super cute. The variety was great and got to try new things. The restaurant was clean but smelled heavily of bleach. Wish there had been sauces on the table or an easy way to order them. The mochi was great and we all had a good time for my friend’s birthday.

Visited 9 months ago

Visited 9 months ago

The food and the experience were amazing! 😋 But the restaurant could use a little cleaning. 🧹 I even had to send back a beverage because the glass was dirty. 🤢 #RestaurantReview #CleanlinessMatters

Visited 9 months ago

Visited 9 months ago

The Real Crab California Roll and Seared Beef with rice was amazing, didn't get a pic because we ate them so fast we had 3 plates 🤤

Visited 9 months ago

Visited 9 months ago

Super unique. Love the changing themes of this place. Awesome prizes and specials. Come at a more peak time and many of the choices of food are on the belt, otherwise you can just order from a screen. Even has a robot to bring your drinks.

Visited 9 months ago

Visited 9 months ago

Mid

Visited 9 months ago

Visited 9 months ago

If you are a big eater prepare to suffer the concecuences. Lol. Is truly an experience! There is a revolving belt, hence the name, with all kinds of rolls available for grabs. There are also appetizers, soups, desserts and specials you can order on the table screen. We usually spend 80-100 dollars each time because we usually consume around 20 plates with soups and desserts included. The experience is always great! 10/10.

Visited 9 months ago

Great food. Service is outstanding wether from a person, a singing robot or the conveyor belt! Will go again!!

Visited 9 months ago

I love coming here! Always the fresh best food!I really recommend the ramen, it is amazing! Perfect for a girls night or date night!

Visited 9 months ago

The food was amazing and the staff were really nice!

Visited 9 months ago

Me and my son came here for the first time today and loved it! We ordered 9 plates, 1
soup and 2 desserts for $49. Not bad at all. Took us awhile to figure out the system but we liked it and will come back! It was a fun experience!

Visited 9 months ago

I'm not a big fish eater and they even had stuff for me.
My wife loves sushi and so far this is the best reaction to any sushi place I've ever seen her have.

Visited 9 months ago

Great premise for a restaurant, the robot servers are cute and the revolving option incentivizes you to try new items, careful though it can rack up a bill!

Visited 9 months ago

Best place if you want to have some fun! It is a nice experience, the sushi was okay

Visited 10 months ago

Delicious and so much fun! Food was fresh and easy to grad from the belt. Robots brought our drinks! Will def go again.

Visited 10 months ago

Our server Perla was fantastic and so helpful being the 1st time being there.

Visited 10 months ago

There is really no point to wait for belt to come around. Last last time I've learned just to order and call it a day. And even then they run out of shrimp. How do you run out of shrimp in a sushi place?

Visited 10 months ago

Food was good!! The wait was long but after that we enjoyed our sushi! Also this place is expensive!

Visited 10 months ago

Visited 10 months ago

Visited 10 months ago

This was our first time to Kura Sushi Bar with friends! Fun way to eat sushi with the rotating belt showcasing menu items. You can also order directly from the menu.

Visited 10 months ago

We went because we had such a great experience with this restaurant in Austin. But, the quality isn't the same. The restaurant wasn't as clean and the staff wasn't as responsive. It also took forever to get in when it wasn't very full.

Visited 10 months ago

overall was yummy! we ordered about 11 plates and some taiyaki and the total was about $50. the wait was about 15-20 minutes which wasn’t bad. the restaurant was clean and it was easy to pay and get serviced thank you so much! 🍡

Visited 10 months ago

Always amazing! The sea urchin is the best I could find so far! Really enjoy the service and atmosphere!

Visited 10 months ago

I’ve been going here since they first opened and I watched as the quality of the restaurant go down and yet my husband and I still came back. The dishes are always dirty, the tables and ordering monitor are sticky and we still came back. But today was kind of the last straw. We kept finding multiple pieces of hair in the real crab salad rolls and we alerted the staff but the only thing done about it was “I’ll let the manager know”. When we spoke to the manager he just said he will check the mix. And that was the end of the conflict. We were sent yet another plate and the top had been tossed around and I flipped one over and lo and behold, another hair. I really love Kura. I first had it in my hometown in SD and carried that love to Texas where there closest we could find it was Austin. We would make the drive at least once a month. So yeah we were happy it opened in SA. But I don’t think I can ever go back. This is heavily disappointing. Eat with caution ⚠️

Visited 10 months ago

Visited 10 months ago

Visited 10 months ago

Tasty and a good variety. Some were a bit weird, like the hamburger sushi, but nice way to try different ones. The desserts are delicious as is the ramen.

Visited 10 months ago

This is a fun experience. Sometimes there is a wait for your choice to come around, but the convenience is awesome. Had such a good time and the food was very good. Definitely will be going back.

Visited 10 months ago

Amazing sushi

Visited 10 months ago

Rice was overcooked and mushy. Overall over priced for what is offered and what you get. Staff were friendly and attentive. If you never been to rotary sushi go for the experience. Otherwise Umiya has better selection of sushi and nigiri choices.

Visited 10 months ago

Visited 10 months ago

This place has really taken a turn for the worse. The sushi is okay , not great. The plates were hard to pick up, the screens at every table are so dirty. We pulled out a hair, two pieces of plastic from the sushi. We ordered teriyaki chicken for our kids and we had to send it back because it was so salty and tasted nothing like teriyaki chicken. The staff looks tired and miserable. The whole place looks dirty and the bathrooms the same. Save your time and money.

Visited 10 months ago

it was a cool experience but definitely not worth the hour wait. all the sushi was warm/ not great quality. the redbean dessert was yummy tho !

Visited 10 months ago

A little small but Kirby the robot was the star of the show. Food was also good

Visited 10 months ago

Visited 10 months ago

Visited 10 months ago

Not only is this a really cool experience but the food is sooooooo good! The seared salmon miso with cream cheese is AMAZING!

Visited a year ago

It was a unique experience. The sushi was ok. It was reasonable quality for the price we paid, but I’m not sure I would return.

Visited a year ago

Visited a year ago

Visited a year ago

Sushi was good, has a revolving belt that brings the food pass your table and a robot to bring the drinks. (4 people).

Visited a year ago

Esla 2 ves que vengo la comida esta rica y buen savor lo único que nome gusta que las pantallas esta muy manoseadas como que no las limpia y las mesas un poco sucias de ay todo muy bien

Visited a year ago

Visited a year ago

If you love all things Japanese, you'll love this place. High quality Sushi, and very good tempura. We didn't try any ramen but it looked delicious. Love being able to grab off the conveyor and put the small plates in the slot on the side of the table (that's how they count your plates) When you get to 15 plates a prize drops out of a Gatchapon style machine above your table! 😄 Oh yeah, Robots bring your drinks to the table as well! 🤖

Visited a year ago

Visited a year ago

Sushi was great! Price was even better. The best sushi we have had in a long time. Definitely a place we go back to every time we are in town. Highly recommend the Salmon Toro and Tuna Toro.

Visited a year ago

Neat place! Food was very fresh and the staff was friendly. The kids enjoyed the plate return and the robot drink server. Will definitely visit again.

Visited a year ago

Visited a year ago

My husband and I went to Kuras last Saturday, we were extremely excited to finally try this place out. The moment we walked into the restaurant I noticed how claustrophobic the place was, people were cutting through us to exit the place, now I did see the EXIT sign, so I guess there was another door that people could enter? I guess I missed it, not sure. Anyways, I looked at the floor when we walked in and noticed how extremely dirty the floors were, the place looked like it hasn’t been mopped in months. When we were seated, I noticed how dirty the touch screens were, you could see smeared finger prints all over the screens, along with gnats flying around the food, my husband had to kill them, we gave it the benefit of the doubt and proceeded to try the food out. Now, my husband is very much a big sushi lover and if he doesn’t like the sushi then that’s a problem. He was dissatisfied with the sushi, he knows when fish is fresh and the sushi was not fresh at all. I tried the ramen and fried rice, both of the foods were not appetizing. I ordered a green tea and my husband ordered a beer and both of the beverages we’re disgusting. My husband is a beer drinker as well and for him to not like a beer then that’s a problem too. My green tea had no flavor what so ever. When we decided that we were done eating, my husband had to use the restroom and when he returned he said the restroom was disgusting like it hasn’t been cleaned in months as well, he said there was piss stains all over the toilet. We were so disappointed when we left and the price that we paid for everything wasn’t worth it. Read my review or not but I stand by my long novel of a comment because this was how dissatisfied we were at this restaurant. We will not be returning here.

Visited a year ago

This place is so so good! There's a little robot that comes to give you your drinks and plays cute music! The food is a 10/10 and I recommend trying it. The place is clean and organized and your food that you can order comes right away! I recommend coming here!💓💓

Visited a year ago

Visited a year ago

Terrible experience upon arrival. Restaurant was practically empty, but they told us it would be about a 15 minute wait. So we stepped over to the side to wait. After a few minutes, someone walked up to us and told us we had to wait outside, in the 100 degree heat. Just seems like a restaurant should at least have a small area where we can wait, away from the elements. Especially if they are going to make you wait for a table in an empty restaurant.
And what’s more, when it was finally our turn to be seated, we walked back in the restaurant to find multiple parties *inside* waiting for their tables!

Visited a year ago

Food (taste wise) - 5 stars
Staff and service - 5 stars
Wait Times - 2 stars
Conveyor belt selection - 2 stars

My husband and I are Kura ADDICTS. When we lived in Austin we went to that location all the time and it was a near perfect experience every visit. The San Antonio location is a little rough around the edges, but not nearly as bad as so many “Karen’s” on here make it out to be.

The San Antonio location does usually not have a whole lot out (option wise) on the conveyor belt. I’ve learned to usually just order what I want from the get-go to ensure I don’t miss anything. The delivery times for the orders can be long, but this isn’t the kind of restaurant that you just pop in for a quick lunch, so I’ve never minded that.

The staff at this place are always great! I’ve worked in food service and I KNOW the struggle and the workers they have here are typically pretty fantastic, kind, and helpful. I think anyone who says they’re not has maybe never worked in the service industry before.

The only other major negative are the wait times. Depending on when you come, it is not crazy to wait an hour or more to be seated. Like I said, if you come here for a quick lunch this is not for you! Otherwise, if you’re just here to have a leisurely meal and do some casual window shopping, the wait times are really not bad.

The only other potential “negative” I can gripe about is the price. When I first started going 6 years ago, a bowl of ramen was $5.25. When I saw the menu this evening it was $10.60 and the size was the same. I know times are tough, but YEEOUCH I can’t justify some of their pricing.

Overall, I’ll always recommend this place to others. The sushi is pretty bomb for the price, the atmosphere is pleasant, and the staff are really sweet. In my view, anyone who has a major problem with the place either is upset because of (inflated) prices or because they had to wait a *short* time to get what they want.

Visited a year ago

It was my first time and I was very pleased with my overall experience here. The hosts were very welcoming and helpful with any questions I had. The food is very fresh and tasty. I will definitely be coming back again.

Visited a year ago

Food is amazing and delicious! But it can get pricey pretty quick.

Visited a year ago

The concept is really cool and I got a kick out of the robot that serves drinks! I wasn't a fan of the sushi...cold, mushy, and very small. The kids enjoyed it while me and my husband were glad they enjoyed it. I won't be back, but the kids might go with their dad again.

Visited a year ago

Most interesting sushi bar i have eaten at!

Visited a year ago

Visited a year ago

The scallop sushi was the best, me and my friend we both love it and ordered a lot!! Ramen is not recommended, it’s just like instant noodle. It’s so funny to see the sushi came out from the revolving belt, and you can always order the dishes you like if you cannot find them on the plates.

Visited a year ago

Visited a year ago

Place was awesome. Very pricy, but I knew that before. I tried at least one of every plate they had. Not as fresh as some other places but the atmosphere made the difference. The soup I ordered was too salty though. I will go again

Visited a year ago