Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.
Went here for dinner with my colleagues. It was a good place to be especially with the cold and rain outside due to its welcoming and cozy vibes. The food was good and so was the service. It's not a very big menu to select from, though there still is quite a variety of options you can choose from. It's better if you make a reservation in advance of your visit as this place is always busy. I would visit again for sure.
Visited 2 months ago
Picked Benihana because of the raving reviews, unfortunately my experience was otherwise.
Our family of six reserved a table on a Sunday morning 11am at Benihana's opening time.
3 adults and 2 toddlers arrived but host said she would seat us only after the sixth guest got there. Did not feel welcomed when the whole restaurant was empty.
We ordered Sake flight and Espresso Martin to start. Our chef was very friendly and engaging, he put on a great show for our kids. This wasn't my first hibachi experience, I wondered though if the flame was a bit too much for a chuchu train act. Kids were startled and so was I. (See pictures and videos)
We liked the garlicky fried rice and buttery fried noodles. All protein was cooked to requested doneness but on the salty side. I was sure it's only personal preference and could be adjusted if asked.
Coloring materials were provided for youngsters, kids menu available.
Our server Logan was attentive, she thoughtfully took a printable picture for us to take home, thank you.
Would I revisit? Probably not.
Visited 3 months ago
It was fun to be back here after literally a decade. The food was really good and our chef put on an awesome show. The kids loved it. It's amazing how little of the spices the chef uses but it really brings out the essence and natural flavoring of the food.
Visited 3 months ago
We went for a Birthday dinner with reservations at 7. We didn't get seated for 45 minutes. The waiting area was standing room only with others waiting also. Our chef Gustavo was so nice. It was also his birthday! His food was great. Best fried rice ever. The restaurant was super warm, everyone was hot and sweaty. No one could understand why the ac wasn't turned up to accommodate the heat from the tables.
Visited 9 months ago
Always a special place for a special occasion. Food is great! The chef is entertaining and very personable. Wish it wasn’t so expensive to eat, but everything is more expensive these days. Enjoyed our time!!!
Visited a month ago
I booked my birthday dinner at Benihana, but unfortunately, the experience was disappointing. I used to love going for interactive dining, but this time, both the food and the overall experience fell short.
Our reservation was on a Thursday night at 7 PM—not a busy weekend—but service was slow, and we felt rushed to leave as soon as the chef finished cooking. Despite it being a birthday celebration, the chef didn’t do anything special to acknowledge the occasion.
The chef didn’t perform any of the entertaining tricks that Benihana is typically known for, which was a letdown. The service was sluggish, and it took an unusually long time for the bar to deliver our drinks to the table.
As for the food, it was just mediocre. I ordered the chicken fried rice, and it wasn’t as flavorful as I remembered from previous visits. The service was so behind only half our party got the pre meal salad and soup before the chef came over and started cooking.
Overall, this visit did not live up to the expectations, especially for a birthday dinner. I won't be going back.
Visited a month ago
Chef JoJo was great. Plenty of jokes and great attitude. Food was definitely great and everyone got to enjoy the volcano treat chef performed(BIG FIRE). The two waitresses I forgot their name but the two women took very good care of the table always kept refills up to part and also had a great attitude and very friendly. I recommend this place for a date night even a family outing. Me and my family will be back soon. Also, it was my son‘s birthday 13 year old and they show good appreciation.
Visited 3 months ago
The service was horrible. We received the food in different times. The ones who ordered seafood finished their meal and the chef put the filet mignon at the end for the last person. The watermelon magic cooler was salty and horrible. The sauces that came with food was no good. And we realized at the end we didnt even get water on our table. The service was a chaos and we did not like it.
Visited a month ago
Visited a month ago
Really good experience
Visited a month ago
Restaurant was good and the food and cook were good as well except the front receptionist named George, one of the worst and unwelcoming receptionist ever.
Visited a month ago
Benihana is known more for their atmosphere than food and it didn’t surprise here. Food was so so and atmosphere could have been better.
Visited a month ago
Complete waste of my money. I brought my husband here for his birthday as we both love hibachi but have never been to Benihana. We were both very excited to try it for the first time and one of our friends has never done hibachi before.
The server Christian was fantastic, but the cook had no personality and did not do any tricks or talk the entire time. When I spoke to the manager about this he told me that the cook did everything he was supposed to do and he “watched the cameras” and saw that he did what he was supposed to. When I told the manager that the cook in fact did nothing he told me I was wrong and again that he “watched the cameras”. He was completely rude and did nothing for our table.
Will never been coming back here or any Benihana. I can go to normal hibachi and pay half the price and get double the food and an actual show.
One of the worst dining experiences I’ve ever had
0/10. NOT RECOMMENDED
Visited a month ago
Always a special place for a special occasion. Food is great! The chef is entertaining and very personable. Wish it wasn’t so expensive to eat, but everything is more expensive these days. Enjoyed our time!!!
Visited a month ago
Joshua was an incredible bartender & waiter! My cousin came it visit from ATL and we are originally from Louisiana as well as Josh so he definitely showed out with his best hospitality. I can’t wait to come see him again the service was amazing.
Visited a month ago
Not the same as old days. Where is the show, family fun. For the prices I can eat at a Brazilian steakhouse.
Visited a month ago
I booked my birthday dinner at Benihana, but unfortunately, the experience was disappointing. I used to love going for interactive dining, but this time, both the food and the overall experience fell short.
Our reservation was on a Thursday night at 7 PM—not a busy weekend—but service was slow, and we felt rushed to leave as soon as the chef finished cooking. Despite it being a birthday celebration, the chef didn’t do anything special to acknowledge the occasion.
The chef didn’t perform any of the entertaining tricks that Benihana is typically known for, which was a letdown. The service was sluggish, and it took an unusually long time for the bar to deliver our drinks to the table.
As for the food, it was just mediocre. I ordered the chicken fried rice, and it wasn’t as flavorful as I remembered from previous visits. The service was so behind only half our party got the pre meal salad and soup before the chef came over and started cooking.
Overall, this visit did not live up to the expectations, especially for a birthday dinner. I won't be going back.
Visited a month ago
Visited a month ago
Josh not only gives you the best service but makes you feel like family!! Every time I visit my experience is phenomenal, Josh is amazing!!
Visited a month ago
Josh and Alex are amazing!
Visited a month ago
Josh was awesome! Great service, drinks, and personality all
Visited a month ago
Josh always takes care of me every time I go to this location!!!! I will always come back he is awesome!
Visited a month ago
Josh is awesome !! Love this place
Visited a month ago
I live in the area, and Benihanas is my favorite restaurant among a group of excellent places to eat. The food is consistently delicious and enjoyably prepared in front of you. The staff is friendly and very professional, making each visit a pleasure. The restaurant is always clean and has a lively, fun atmosphere, thanks to the chefs and their entertaining cooking style. I’d also like to commend Josh, Alex, and Chermaine for their courteous, attentive, and diligent service. If you're looking for a memorable dining experience, this place is definitely 5 stars.
Visited 2 months ago
Subpar, dirty crusted drinking glasses & plates. I was also skipped during the distribution of rice. An evening ruined.
Visited 2 months ago
Wow. Seriously, avoid this place like the plague. We’ve made it a tradition to visit this Benihana location on Christmas Day for years now, with this visit being our third or fourth annual outing. That was the first mistake. We had a 12:00pm reservation. We checked in with an unbelievably RUDE manager who told us, “You’ll be called when space is available. Okay!?” Thanks for the estimated seating. At 12:25pm we checked the status of our reservation, they told us it wouldn’t be much longer as they’re finishing seating the reservation time before us. After 12:50pm passed, enough was enough and our party asked the host the status of our seating. The host informed us they had accidentally took us off the reservation list. By 1:30pm, we finally made it to the table (hallelujah). The managers were indifferent and laughing at the growing mess. If you plan on visiting this location, don’t. There are several respectable restaurants in this area, this is not one of them. Based off the other reviews, this seemed to be a recurring issue. They will likely reply with a generic “thanks for visiting” owner response, with no real solution or a bit of remorse for ruining so many people’s Christmas Day. If they had any interest in retaining any semblance of a customer base, their negligent behavior would be explained.
Visited 2 months ago
We loved our server JoJo. He is Super funny and a great cook. We hope to see him next time we are here
Visited 2 months ago
Reservations. I don't think benihana's knows the meaning of reservations. Had a 7:15 reservation 7:50 nothing. Asked do you know when tables will be getting up. They don't, yet the have a 1 hr 20 maximum. Either there's incompetent staff or software doesn't provide basic information. Stay away if you have time constraints!
Visited 2 months ago
Buckle up for this wild ride. We arrive for our 12:30pm lunch reservation on December 26th for my friend’s birthday celebration. We’re told we’re not allowed to be seated without our entire party present (despite being a table of 9 and not sharing the table with any other parties). Fine. Our last pair arrive 15 minutes later due to the flash flood storms raging outside. Finally we are seated. We look at our menus to find the lunch menu is missing. The birthday girl goes back to the hostess stand to ask, and we’re given 9 new menus. Why bring dinner menus for a lunch reservation? About 15 minutes later, not a single person has come to say hello or bring waters. We see all 3 of the waiters as well as the manager sitting/ standing having drinks at the bar for this entire time (I took a photo lol). Please note, there are only 3 tables at this time in the entire restaurant and all are finished with their hibachi. We were our waiter’s only table. The birthday girl finally goes to the bar, where the manager is now standing behind, and asks if we can at least get waters. Our waiter finally comes out and we order drinks and all of our meals bc who knows when we will see this man again. I ask for a new plate since mine has orange food crusted all over it. I never receive one and just switch it out for one at a nearby empty table. In the meantime, a party arrives at the table next to us. They have waters and appetizers before we even see our waiter. Waters arrive 25 minutes after we’ve been seated. 3 drinks come incorrectly. The tempura appetizer comes with a sauce dish that has huge chips in 3 places - just raw porcelain floating in the sauce lol. The table next to us (that arrived after us) then gets served their hibachi. Another 10 mins and our chef shows up - Joseph was a gem and the only thing that could save this wild birthday experience. He’s the only reason this review is getting 3 stars. He did everything to make it fun and celebratory. At this point, we’re 2 hours in and dying to GTFO there! Our waiter brings us our checks, doesn’t even acknowledge that we were there to celebrate a birthday, bring a dessert, sing, or even say “happy birthday.” We paid full price and left LOL. Happy birthday to my bestie!
Visited 2 months ago
Visited 2 months ago
Jeez this place is gross... hairs in the table before we sat. Bathrooms are nasty.... drinks are super watery with peasant ice cubes... unless you're trying to WOW a 4 year old... just move on.
Visited 2 months ago
The food was excellent, the service was outstanding. It made a wonderful Christmas day luncheon for my family.
Visited 2 months ago
This location simply has horrendous management. We had reservations on Christmas Eve for 730, and were told the wait would be an additional 30 minutes. We were not seated until 845. We attempted to find other area restaurants to dine at, but those restaurants seemed to actually be honoring their reservations.
Once we we were seated, we all enjoyed our food. Our chef was engaging and wonderful, and our server was excellent considering the chaos of the restaurant. The price is 15-20% higher than other area hibachi, which is odd for a chain.
The egregious reservation disrespect and price are too much to overcome. We will not be back.
Visited 2 months ago
This was the third year of our family tradition of going to this Benihana for Christmas. Years one and two were great. This year, not so much.
When we arrived for our one o’clock reservation, we were told they were “running behind” but not by how much (that is key: manage expectations so people can self care). There were many unhappy customers waiting without seats and many in the chilly outdoors. It was angry mob energy NOT Christmas energy.
To pass the time we went to the bar but the bartenders were so busy that we weren’t acknowledged for 15 minutes. The bartender didn’t give us an itemized receipt. The tab for two beers, a mixed drink, edamame, and goyza was $55 which I only mention because that was an additional cost to us during the unacceptable wait.
We were finally seated 90 minutes later but not acknowledged by staff for another 15 minutes.
By this point, we were all beyond hungry and thirsty and frankly, were skeptical of our holiday choice. They lost many customers in this wait.
The good: Benihana has a consistent food product: good. Not amazing or the best, but you go for the experience. That’s where they got it wrong this year. The experience was degraded by the unacceptable wait.
I have ideas for how to lessen that impact: 1) call or text the folks with reservations and ask that they come at an updated time. That gives the customer a choice because after all, it is Christmas and most of us have multiple plans. Plus in manages their expectations and hunger. Since you didn’t do that … here’s what you can do once you have a bunch of hangry customers 2) hand out bottled water to the people waiting 3) get the drinks, salad and soup down right when the guest sit down 4) offer everyone a x% discount in a future visit
I felt bad for the employees too. How did you get so behind? I’m sad to lose our family Christmas tradition. It was a great one.
Last thing, I saw a female employee leave the bathroom without washing her hands, ugh.
Visited 2 months ago
Jojo was amazing! After having my flight cancelled twice and being at the airport for 20 hrs he was So personable and the food was amazing!!
Visited 2 months ago
This place deserves 0 stars!!! I made a reservation about a month ago and got numerous texts and emails reminding me about my reservation. I even got a phone call 3 or 4 days prior. However, when we arrived we were told they were running behind and it would be a 30-45 minute wait. We waited 40 minutes and asked again and were told it would be ANOTHER 30-45 minutes!! What a joke! Surely after all of these years in business they would have figured out a timeline for approximately how long a seating takes per group. The whole entrance was full of people also waiting since it was cold outside. People just kept coming. Very poor planning. I would never take my chances going to this place again. What a huge disappointment on Christmas!
Visited 2 months ago
My family and i had a reservation at 2 pm. When we got there at around 1:50 we were told they were running 30-45 minutes behind. So we said we’d wait. Around 2:45 pm i went and checked on the wait again and was told there was still about 6-7 tables before us and it was still going to be about another 45 minutes, so we left. I have been a server and a bartender for over 10 years and my father is a food and beverage director for restaurants himself. We are both understanding but that is ridiculous ! For our reservation at 2 pm that means we wouldn’t have been sat till probably 4 pm. You have been open for years and this is Christmas , you should have planned accordingly . This is not on the hostesses this is on management and poor planning .
Visited 2 months ago
Don't waste your time on getting a reservation as everyone just gets in a line with WALKUPs. What a waste of effort......
Visited 2 months ago
Visited 2 months ago
Visited 2 months ago
I was disappointed with my experience at Benihana in Plano. Despite having a reservation, we were made to wait for 30 minutes, and the front desk staff was unfriendly and unapologetic about the delay. The lack of courtesy and customer care really left a negative impression. I expected much better service, especially with a reservation in place. Wouldn’t return based on this experience.
Visited 2 months ago
JOJO KILLED IT!! ⭐️⭐️⭐️⭐️⭐️
Visited 2 months ago
Staff was great and food was amazing!!
Visited 2 months ago
Great service and servers and cooks are amazing
Visited 2 months ago
I just spoke with a manager at Benihana, great customer service! Our family loves Benihana and the atmosphere! Highly recommend!
Visited 2 months ago
Great experience and very delicious food, but all things considered, $60+ per person, for the portion sides received is underwhelming. I understand it's fine dining, but it's really not to that extent. It's not terribly overpriced, just a bit. 4.5/5.
Visited 2 months ago
I am on an incredibly restrictive diet, and it is honestly always a challenge to eat out. The website made numerous mentions of being able to accommodate a variety of restrictions, so I figured I'd give it a shot. Not only were they able to accommodate my restrictions (FODMAP, if you're familiar, you know how difficult that is), my server also returned three times to ask clarifying questions to ensure my needs were being met. I wish I could convey the utter joy I felt in being able to participate in a family event at a restaurant AND being able to eat delicious food. This would have easily been 5 stars across the board for that fact alone. Unfortunately, we did have to wait quite a bit to be seated, greeted, and to have our chef come out to start cooking. And, I did not receive the shrimp I was charged for. But, those little inconveniences aside, it absolutely made my day to be able to share a meal with my family out and about.
Visited 2 months ago
Went here for dinner with my colleagues. It was a good place to be especially with the cold and rain outside due to its welcoming and cozy vibes. The food was good and so was the service. It's not a very big menu to select from, though there still is quite a variety of options you can choose from. It's better if you make a reservation in advance of your visit as this place is always busy. I would visit again for sure.
Visited 2 months ago
We ate at Benihana on Thanksgiving Day and the experience was wonderful!
As always, great service, great food, entertaining chef.
It was a great place to celebrate!
Visited 2 months ago
We came for a birthday & got some of the best customer service I've received this year! All thanks to Edgar & Twila :) I mean it when I say they were amazing!!! 20/10
Visited 2 months ago
Exclusively making this review for our server Edgar! This man was incredibly perfect for our party and was an absolute pro on cook top. Perfectly entertaining. Thank you Edgar!!!
Visited 2 months ago
The service and food was exceptional. Would return again
Visited 2 months ago
Visited 2 months ago
My first experience at the Plano location was deeply disappointing. The visit was nothing short of disastrous, beginning with the hostile front-desk staff. Despite having a reservation, we were forced to wait 30 minutes before being seated. Once seated, our waitress was notably absent throughout our meal. It seemed that once she realized our party would generate the automatic gratuity, her attention to our table diminished significantly. It was frustrating to see a 20% tip added to our bill when the service was so inadequate, especially since we had to repeatedly flag her down for basic service. At one point, I requested an appetizer menu, but she walked past our table without acknowledging us, requiring us to stop her again just to place our orders.
The hibachi chef's performance was equally underwhelming and failed to engage with our table, making for an uncomfortable and embarrassing birthday celebration. While other tables enjoyed entertaining cooking shows from their chefs, ours simply prepared the food with minimal interaction or enthusiasm.
The situation worsened when three people from our party suffered food poisoning the following day. I contacted the restaurant and spoke with Brad, who promised to investigate and return my call within 24 hours but never did. When I visited the restaurant in person the next day, Brad was extremely dismissive and condescending, treating me as if I were attempting to deceive the restaurant for a free meal. He even criticized me for not raising these concerns with management sooner.
When I requested to speak with his supervisor, Brad refused to escalate the matter. While he offered a complimentary meal for a future visit, I have no intention of returning to this establishment.
Visited 2 months ago
Excellent food and great service. Tasty colossal shrimp. Highly recommended.
Visited 2 months ago
Love Benihana with a passion! Jojo was great! He was funny and brought good energy to the hibachi table! Everything was cooked to perfection and if we could request him again we definitely would!
Visited 2 months ago
Visited 2 months ago
Folks Benihana does not accommodate Hindu meals.
We should avoid Benihana.
We had reserved a table at 8 PM. We ordered drinks at the bar, as we were tired of waiting and got to the table at 8.45PM . Some of our friends needed religious accommodations for food preparation at hibachi.
Jason the manager, refused the accommodation stating that you have to wait till 10:45.
We had already waited for 45 minutes after reservation, we were not pleased with his answer. We raised the question that he was not accommodating and respecting our religious practice and belief.
We just started to sip our drinks, we just paid for, he told us to leave threatening us to call the police.
Caution to the growing Indian Hindu community to avoid Benihana like mindset restaurants. Most restaurants, hotels, movie theaters, sports arenas, and stadiums are considered public accommodations under Title II of the Civil Rights Act. Public accommodations cannot discriminate against customers based on their religion
Visited 2 months ago
Jojo our chef was AMAZING!! He was sooo good! We enjoyed his humor, magic, cooking and personality!! We go there allot and he is in our top 3 favorites! My daughter had an awesome 10th birthday celebration!!
Jade our waitress was also very very good! So sweet and helpful!!
Visited 2 months ago
You always expect an amazing experience when you go to Benihana. Our chef Carlos was a little off his game! He did well with the food, but the wow factor was seriously lacking. We were 5 of us, spent $600 bucks, and wasn't fulfilling.
Visited 2 months ago
We love celebrating special occasions at Benihana.
Visited 2 months ago
Visited 2 months ago
Visited 2 months ago
Always good, never cheap!
Visited 2 months ago
We went this evening as a party of 4 and had a terrible experience. The restaurant was dirty. The plates at the table were dirty The chairs and floor were sticky. The bathroom is in terrible condition. The restaurant was under staffed. This location is also currently under construction... A large portion of the restaurant near the front door is draped off with plastic that takes in maybe 300 sqft. They have portable air conditioners everywhere with hoses extending to the ceiling and making lots of noise like 10 units. The restaurant was still hot with the additional air conditioning, it just couldn't keep up. We saw the manager walking around talking but he wasn't visiting any of the tables. It was a miserable $300 dinner and we love Benihana.
Follow-up after the Benihana staff responded:
Benihana Management, your canned responses to the public's experiences and poor management of the ongoing situation at this location are transparent and exemplify the lack of good leadership. Cutting and pasting replies to poor experiences with canned spam will only bring more issues.
Update: Restaurant GM Manager reached out to resolve the experience issue and offered an apology, return visit invitation post construction with partial credit. Return visit and assistance to resolve issues were on brand and much appreciated. The current atmosphere, food quality and service is excellent.
Visited 3 months ago
It was fun to be back here after literally a decade. The food was really good and our chef put on an awesome show. The kids loved it. It's amazing how little of the spices the chef uses but it really brings out the essence and natural flavoring of the food.
Visited 3 months ago
Food was super yummy and the service was great! Kierra was a great server and was super knowledgeable on the menu
Visited 3 months ago
The staff was very friendly and great vibes all around! Jojo was hilarious! Definitely going back and strongly recommended
Visited 3 months ago
JoJo was an amazing chef and our waitress Eva made our dining experience wonderful!!
Visited 3 months ago
My cook was Jojo I have had him before and he always is an delight. I will ask for him when I return. He is good on what he does cook well and entertaining. You rock Jojo. Tiffany was as good server a great duo
Visited 3 months ago
Chef JoJo was great. Plenty of jokes and great attitude. Food was definitely great and everyone got to enjoy the volcano treat chef performed(BIG FIRE). The two waitresses I forgot their name but the two women took very good care of the table always kept refills up to part and also had a great attitude and very friendly. I recommend this place for a date night even a family outing. Me and my family will be back soon. Also, it was my son‘s birthday 13 year old and they show good appreciation.
Visited 3 months ago
Kyle was the best! Such a fun night
Visited 3 months ago
My granddaughter loves going here for her birthday annually. She celebrated her 8th birthday there recently and the staff treated her and us with the best customer service ever.
Visited 3 months ago
Visited 3 months ago
Picked Benihana because of the raving reviews, unfortunately my experience was otherwise.
Our family of six reserved a table on a Sunday morning 11am at Benihana's opening time.
3 adults and 2 toddlers arrived but host said she would seat us only after the sixth guest got there. Did not feel welcomed when the whole restaurant was empty.
We ordered Sake flight and Espresso Martin to start. Our chef was very friendly and engaging, he put on a great show for our kids. This wasn't my first hibachi experience, I wondered though if the flame was a bit too much for a chuchu train act. Kids were startled and so was I. (See pictures and videos)
We liked the garlicky fried rice and buttery fried noodles. All protein was cooked to requested doneness but on the salty side. I was sure it's only personal preference and could be adjusted if asked.
Coloring materials were provided for youngsters, kids menu available.
Our server Logan was attentive, she thoughtfully took a printable picture for us to take home, thank you.
Would I revisit? Probably not.
Visited 3 months ago
Visited 3 months ago
Visited 3 months ago
While the service was good, the food was expensive for what you get. I have been to other hibachi restaurants and you see the chef perform a series of tricks and ceremony-like movements, well that wasn't the case here, there were barely any tricks. Each person has to order a whole 4 or 5 course meal, with kids that gets pretty pricey and with a lot of leftover food. I would rather spend the same money at a nice steak house.
Visited 3 months ago
Went last night for my birthday
Edgar our chef was incredible!
He was super charismatic and engaging, the wagyu was mouth watering, great time all around!
Visited 3 months ago
Visited 3 months ago
Alex and Josh are two very solid bartenders who always gives an amazing experience every time you sit at their bar here. Extensive knowledge of the menu and drinks. A must stop if you are on this side of Legacy.
Visited 3 months ago
Visited 3 months ago
Alex makes good drinks, Josh loves to talk. Best and quickest service I’ve had in a long time. Thank you!
Visited 4 months ago
Visited 4 months ago
Visited 4 months ago
Great chef & excellent food. We were celebrating my best friend’s granddaughter’s good grades
Visited 4 months ago
Visited 4 months ago
Visited 4 months ago
Jojo was phenomenal
Visited 4 months ago
Visited 4 months ago
Disappointed with the service and the food. The chef didn't do it properly and the taste was horrible. The chef was hurrying up everything.
Wouldn't recommend this branch.
Visited 4 months ago
Visited 4 months ago
Got the mixed meats plate, great experience.
Visited 4 months ago
the food was good but the service was even better! alex and josh you guys were amazing! :)
Visited 4 months ago
Visited 4 months ago
Ask for Jojo, excellent chef!
Visited 4 months ago
JOJO was amazing very fun, friendly, and professional !
Visited 4 months ago
Hey guys! This place was awesome. Really enjoyed Jojo's cooking and loving nature. I had lobster rolled in sex. It was great!
Visited 4 months ago
JoJo was the best chef!
Visited 4 months ago
Great experience! JoJo was fantastic and service was great.
Visited 4 months ago
Jojo was absolutely amazing!!! Service, food, and cooking entertainment were great! Cant wait to come back!
Visited 4 months ago
Sushi was AMAZING and the fried rice was my favorite. Jojo was an amazing chef, absolutely hilarious, fast, and talented! He made this experience so much better! Server was amazing too wish i got her name!
Visited 4 months ago
jojo was awesome
Visited 4 months ago
Over hour wait, on phone no wait. Bait and switch
Visited 4 months ago
Visited 4 months ago
Thanks to the staff, my husband and I had a fantastic lunch today! We sat at the bar, and Kyle was so excellent. He took outstanding care of us, and we enjoyed talking to him. We hope to be back and have Kyle again. What a fantastic way to celebrate my birthday!
Visited 4 months ago
Visited 4 months ago
server and chef were amazing!! I missed the server's name, it might've started with D.. but he was so kind and diligent in explaining menu items and cleaning! and the food was very delicious!
Visited 4 months ago
We placed a to go order at the Benihana’s in Plano and like usual spent A Lot of money on dinner for the order Like ALWAYS was incomplete as well as the Bad Rotten salads!! It’s my own fault because we keep going back! Not one single time has our order been correct or the food was worth the money!! We usually go to the one all the way in Dallas but I didn’t feel good so I was looking forward to the dinner we picked up to be disappointed one more time!! Please Get Your Act Together!!
Visited 4 months ago
The service is amazing; from the time I entered the host were nice, the bartenders made amazing drinks, the servers gave us the best experience and the chef made my night. I will be back
Visited 5 months ago
Visited 5 months ago
We just celebrated a birthday here. Jeremy the manager was amazing and accommodating for our party of 13. Our server Cham provided great service. Our chef and the entire staff went above and beyond for us. We will definitely be back. Thank you guys for everything!
Visited 5 months ago
Jojo was amazing! His performance was spectacular and the meal time preparation was on point! We loved our meal.
Visited 5 months ago
Visited 5 months ago
Alex was great and very attentive!
Visited 5 months ago
chermaine is amazinggg and sarina as well if you get the opportunity to experience their amazing service.
Visited 5 months ago
Visited 5 months ago
I went to the restaurant a couple of weeks ago and I wanted to give praise to our waitress Lulu!! She was very attentive, honest, and just looked like she loves her job. We requested a lot of things for our tables due to the fact that we are just a big family. She never once made a face nor answered back snarky. If I go back I definitely would request Lulu again!!! Thank you for making the experience great with your service!!
Visited 5 months ago
Love the rice, it’s very Amazing here. The service is A1. Plano is the best. Everyone come here
Visited 5 months ago
Visited 5 months ago
Great food
Visited 5 months ago
Visited 5 months ago
Thank you Buddy (#1 Chef) for the awesome experience! The food is wonderful! Benihana Plano is the best! The restaurant is clean and well kept.
Visited 5 months ago
Great hostess!!!
Visited 5 months ago
Visited 5 months ago
Loved it!
Visited 5 months ago
Our favorite sister hangout! Highly recommend. Great atmosphere, friendly servers, and amazing food.
Visited 5 months ago
Jojo was fabulous!!
Visited 5 months ago
JoJo was amazing! Great experience!
Visited 5 months ago
Visited 5 months ago
Had a great experience with Chef JoJo he is funny and puts on a great show… Charmaine was our server, super friendly and attentive. I will be returning again with more people. Food was delicious nothing like freshly cooked food right off the grill!
Visited 5 months ago
Kyle and chermaine are amazing!!!!
Visited 5 months ago
Visited 5 months ago
Visited 5 months ago
It’s a good place I love the food everything was great the server Eduardo he was the best and the chef jojo I love it, it’s a great place to be with family
Visited 5 months ago
Carlos our chef was amazing !
Visited 5 months ago
Visited 5 months ago
Awesome
Visited 5 months ago
Went with the kids expecting the typical Benihana service. It was atrocious! The chef didn’t do any tricks for the kids. Customers go to Benihana to see the chefs do the tricks for the kids. This time it was zilch! We had ordered kids meal which comes with Ice Cream. The server conveniently forgot the ice cream and we had to remind her. A total disappointment at the Plano Branch. Wouldn’t recommend to others and wouldn’t go again.
Visited 5 months ago
Loved the visit
Visited 5 months ago
Dee is best bartender in dfw
Visited 5 months ago
Joseph was amazing and personalized my birthday !! Chef Dijon was funny and awesome. Food and service great!
Visited 5 months ago
Great lunch today! Our server Dajon was very attentive and Chef Buddy made a delicious lunch.
Visited 6 months ago
I had a great experience having hibachi here. Serena was an amazing server and made sure we were taken care of. Will definitely be back.
Visited 6 months ago
Visited 6 months ago
We had great food, great service, and a great time!!! Thanks to our amazing server Tiffany!
Visited 6 months ago
We had a great experience. Way better than our last Shogun outing. Our server was great and so was everything else.
Visited 6 months ago
Amazing staff and food
Visited 6 months ago
Disappointed that this location does not serve spicy fried rice. Curious why? I have went a few times and was given spicy sauce to “dip” my rice in myself. That is not the same. This time I was flat told they do not serve it. That has been my favorite dish at Benihana. Now I’ll have to call locations before visiting them to ensure they serve it because it is very much still on the menu and my server let me order it but then the chef said it’s not available.
Visited 6 months ago
Great experience!
Visited 6 months ago
Edgar and Lulu were great! So funny and kind!!
Visited 6 months ago
Visited 6 months ago
This place was great. Food was amazing, Joseph, our chef, was very nice/funny, he did a great job. Our steak came out a little overcooked and he heard us and fixed it immediately! Bella was our server and she was really sweet! It was my son’s 14th birthday and she went above and beyond to make sure everything was great. When you come ask for both of them!
Visited 6 months ago
Very poor customer service! Reservations is a joke! Staff disrespectful
Visited 6 months ago
great food
Visited 6 months ago
great experience!
Visited 6 months ago
Loved it!
Visited 6 months ago
Jordan was our server and she’s always the best!! Cameron was our chef and he was awesome as well :)
Visited 6 months ago
Visited 6 months ago
It’s been a birthday tradition of mine to celebrate my birthday at Benihana for over 20 years. We had a lunch reservation today, and this was the worst birthday experience I’ve had over the years.
Our “server” was less than attentive, but the food was decent.
Because it was a birthday tradition, we did include the celebratory event in our reservation. Again, this is a tradition.
Towards the end of our meal, the restaurant team came to celebrate a birthday at the table next to us, but never acknowledged my birthday. I even made a comment to our “server”, who didn’t seem to care. When I pushed the issue, she asked if I wanted a bowl of ice cream. No, I don’t.
We paid our bill and while exiting the restaurant, I saw a manager. I told him what happened, and he did apologize. He told me my experience was like a broken glass. He can’t change the fact the glass is broken but could try to fix it. His answer was to invite me back and he would “try to take care of me”. I’m standing in front of you NOW, so take care of me NOW, not some future date!
Very poor service! My birthday tradition has come to an end…..
I’m beyond disappointed!!!!!
Visited 6 months ago
My daughter and I have made it a tradition to stop by Benihana after each of her doctor’s appointments, so I always expect great customer service. Chef Thla made our meal at Benihana so much fun! He was skilled, friendly, and kept us entertained the whole time. The food was delicious, and his cooking was impressive. My daughter and I really enjoyed our meal.
Visited 6 months ago
I wanted to go here but your website doesnt even post prices for anything other than delivery or takeout!!! How am I supposed to plan for meals without knowing price??? Seriously make it clear, post your actual menu. You have a large company website backing, the more confusing you make it the less I want to eat here. I decided to go somewhere else that stated its prices.
Visited 6 months ago
Always enjoy going for birthday celebrations.
Visited 7 months ago
It was a wonderful experience. Our chef was very talented, the food was amazing, and the service was excellent.
Visited 7 months ago
Visited 7 months ago
Overall 5/5 stars. I would definitely come again, but only for events because it’s very expensive. The food was amazing and very fun to watch. Our cook and server were kind and funny as well. The bathrooms were clean and sanitary. The only thing I didn’t like was that they had put lots of salt on our food, but we probably could’ve asked them to put less.
Visited 7 months ago
Would have given more stars, but our team outing experience was just ok. The food was amazing, but the service was not. We expressed a “welcome to the team” & “birthday” celebration and it wasn’t as celebratory as we thought. We had to remind the server of the birthday & they sent out a plastic sauce cup with whipped cream inside and a dripping candle….. not pleased.
Visited 7 months ago
Food was good but the manager BRAD Sucks. Kids meals were listed at $12. Received the bill and they were $30 a piece ( had 10 kids). The servers were great and do their job, but as a manager he is terrible.
Visited 7 months ago
Visited 7 months ago
Visited 7 months ago
Visited 7 months ago
Visited 7 months ago
Visited 7 months ago
Visited 7 months ago
The food is always a draw to this restaurant but service was a little less than mediocre.
Visited 7 months ago
Visited 7 months ago
Visited 7 months ago
Prices are making it not worth it anymore
Visited 7 months ago
Great chef, good atmosphere
Visited 7 months ago
Enjoyed tremendously.
Visited 7 months ago
Visited 7 months ago
Visited 7 months ago
It is the garlic butter with the fried rice for me! Then they have the nerves to throw some chicken on the grill right in your face. Yummmmm damn!
Visited 8 months ago
Very disappointed with our visit to Benihana this time at this location. Food was subpar, cook was definitely not enjoying the job. He was very bland and didn’t engage. Food was not seasoned, shrimp not cooked enough and management sucked! They overbooked blaming it on 2 stations being down due to some remodeling but should’ve known better instead our 7pm reservation ended up being 8pm and management did nothing to make the customers happy they made wait due to their incompetence. We love Benihana’s have traveled to many of them and whenever we know we will be close to one, we always book. We may think twice next time going to the one in Plano again. To pay almost $300 for a family dinner that was subpar and poor service isn’t how we like to spend our money. Shame on the staff and management at this location.
Visited 8 months ago
Visited 8 months ago
LEXI IS THE BEST BARTENDER EVER she’s the sweetest person ever
Visited 8 months ago
Amazing service Lexi is the best
Visited 8 months ago
Wonderful drinks, food, cleanliness, service and professionalism. Has always been a favorite especially birthday events. You can not make this at home and have such joy and good food.
Visited 8 months ago
This location is a very comfortable and a homie environment! Cooks, bartenders, and servers are always on point and everyone that works here is super friendly! I come weekly now because they have me HOOKED!
Visited 8 months ago
Visited 8 months ago
Benihana is absolutely AMAZING!!! It is my family and I's favorite restaurant. I have had my birthday dinner here every years since I was five and it's always my first pick. Best chicken fried rice in the world! The chefs are hilarious (shout out to Carlos) and they cook some tasty food! 10000/10 highly recommend!!!
Visited 8 months ago
Visited 8 months ago
Visited 8 months ago
- 14 sushi photos
- 200 sushi reviews
- 4.1 Sushi Rating
- Reservations: +1 469-467-2242
- Menu Website: https://www.benihana.com/
- Sushi Address: 5840 Legacy Cir, Plano, TX 75024, United States
- Sushi Map: 33.080534899999996, -96.8225652
- Japanese restaurant
- Asian restaurant
- Japanese steakhouse
- Restaurant
- Steak house
- Sushi restaurant
- Sunday: 11 AM–10 PM
- Monday: 11 AM–10 PM
- Tuesday: 11 AM–10 PM
- Wednesday: 11 AM–10 PM
- Thursday: 11 AM–10 PM
- Friday: 11 AM–11 PM
- Saturday: 11 AM–11 PM
- Kerbside pickup: Available
- No-contact delivery: Available
- Delivery: Available
- Takeaway: Available
- Dine-in: Available
- Great tea selection: Available
- Lunch: Available
- Dinner: Available
- Wheelchair-accessible car park: Available
- Wheelchair-accessible entrance: Available
- Wheelchair-accessible seating: Available
- Wheelchair-accessible toilet: Available
- Alcohol: Available
- Beer: Available
- Cocktails: Available
- Coffee: Available
- Comfort food: Available
- Happy-hour drinks: Available
- Happy-hour food: Available
- Healthy options: Available
- Small plates: Available
- Spirits: Available
- Vegetarian options: Available
- Wine: Available
- Brunch: Available
- Lunch: Available
- Dinner: Available
- Catering: Available
- Dessert: Available
- Seating: Available
- Bar on site: Available
- Toilets: Available
- Wi-Fi: Available
- Wi-Fi: Available
- Casual: Available
- Trendy: Available
- Upmarket: Available
- Family friendly: Available
- Groups: Available
- LGBTQ+ friendly: Available
- Tourists: Available
- Dinner reservations recommended: Available
- Accepts reservations: Available
- Usually a wait: Available
- Cheques: Available
- Credit cards: Available
- Debit cards: Available
- NFC mobile payments: Available
- Credit cards: Available
- Good for kids: Available
- Has changing table(s): Available
- High chairs: Available
- Kids' menu: Available
- Free of charge street parking: Available
- Free parking lot: Available
- Parking: Available
- Valet parking: Available
- Dogs allowed outside: Available