Kaizen is a local restaurant created with effort and dedication to offer our customers the best sushi experience they can have.We have best quality products from excellent top rank companies nationwide. Our chefs have more than 13 years of experience with traditional Japanese and Korean infusion food to give you the best sushi experience and customer service. A modern restaurant look with a traditional Japanese touch.
We just ordered some sushi from this place and I am extremely disappointed. We received a roll with lobster that had gone bad. The stench nearly made us throw up. ๐คฎ Thinking we were exaggerating, my husband tried a piece and ended up actually throwing up. I called the restaurant to request a refund and was told to go through the Uber app. No empathy, no accountability, nothing. This is a huge safety concern as who knows what other expired food they might be serving. On top of that, the roll wasnโt even made as described. It was supposed to have shrimp and avocado and it had non of that. I wish they would have just called me and told me they didnโt have the ingredients for the order instead of ruining our dinner plans. Never having food from this place again.
Visited 4 months ago
This place served some of the worst food I have ever had. The sushi was doused in oil! It was so much to the point that the roll was dripping oil, and the bottom of the container was puddled with oil. The teppanyaki was literally all noodle and absolutely no meat/protein. There were 2 pieces of beef, 1 piece of chicken, and 0 shrimp!
Visited 3 months ago
There are many places to eat Sushi here in El Paso. Kaizen sets the tone for what my family and I think is the best one here in El Paso. From the hospitable service to the great food thatโs extremely affordable to the ambience, Kaizen Sushi is definitely our new sushi restaurant for us to eat and to take others for the experience. The portions of food will definitely leave you filled up. From our server was (exceptionally on point) to Beto (who is a great guy!!!) To the Sushi Chef, this place is on point!!! Let this place be your new Sushi restaurant to go visit.
Visited 8 months ago
I come here about once a month, and the food is always fresh and delicious. You get a large portion for the price you pay and the menu has lots of variety. My server Beto is always very kind and accommodating.
I pay the same here for a healthy meal that I would pay for some greasy fast food somewhere.
My only negative is the temperature inside the store. It was very cold inside middle of December.
Visited 2 months ago
Been here a few times and wanted to make sure before I gave the 5 stars, but no this place deserves it. Everytime we go it hits, and itโs usually quite slow when we go so the service is on point. The waiters/waitresses weโve had have been attentive and they donโt mess up our orders (and we order alot.)
The food here is amazing, you need to try the Sushi Burrito and the Appetizer Sampler (minus the wings.) The soups are also delicious. I canโt talk much to the fried rice or noodle dishes though. You need to check this place out, we will definitely keep returning.
Visited 2 years ago
Food was mid. We had an unhappy toddler so we had to leave almost right after we got our food, I got the kaizen steak fried rice to share with him and the steak smells like itโs been out at room temp way too long before cooked. The sweet iced tea was like drinking sugar packets and the iced water tasted like it was from the garbage disposal. No complaints about the Godzilla roll.
Visited 2 months ago
We came here because we were looking for some good sushi, and thereโs not a lot of places with good sushi in town so we decided to try this. We ended up actually getting steaks instead because of how good it sounded, and got some seafood as an
The interior design of the place is very cool, and thereโs a dragon mural on the wall. I love the font for the logo, and the logo itself to be honest.
The steak was probably the best Iโve had in El Paso, the rice was good, and the veggies were very well seasoned. Nothing was over seasoned and all tasted amazing.
Service was amazing and we didnโt even have to ask for refill, Iโm honestly surprised the place wasnโt more busy because of how good the food is, in all honesty definitely the best food Iโve had in El Paso since being here.
Visited 2 years ago
Visited a month ago
Amazing service and food!!
Visited a month ago
Beto was amazing! Great service and great food!
Visited a month ago
Beto was a good server and knowledgable in the cuisine
Visited a month ago
Excelente servicio, deliciosa comida; Nos atendiรณ Beto una persona super amable que nos dio sus mejores recomendaciones
Visited a month ago
Nuestro mesero Beto fue un excelente anfitriรณn muy servicial y excelente servicio
Visited a month ago
Beto is an excellent server! Food was incredible. Best sushi weโve had in a while! I highly recommend Kaizen!!
Visited a month ago
Awesome service! We love coming to eat here.
Visited 2 months ago
Excellent Customer Service And Food Is Good !
Visited 2 months ago
Great food Great service from Beto!!!
Visited 2 months ago
Absolutely, love this spot. Awesome food. Great customer service. Restaurant is clean and the food is presentable. I always recommend this restaurant to friends and family who visit from out of town. Love the vibe here.
Visited 2 months ago
i love this place but they always mess up my doordash order:( other than that eating inside the restaurant is always a good experience:)
Visited 2 months ago
Food was mid. We had an unhappy toddler so we had to leave almost right after we got our food, I got the kaizen steak fried rice to share with him and the steak smells like itโs been out at room temp way too long before cooked. The sweet iced tea was like drinking sugar packets and the iced water tasted like it was from the garbage disposal. No complaints about the Godzilla roll.
Visited 2 months ago
I come here about once a month, and the food is always fresh and delicious. You get a large portion for the price you pay and the menu has lots of variety. My server Beto is always very kind and accommodating.
I pay the same here for a healthy meal that I would pay for some greasy fast food somewhere.
My only negative is the temperature inside the store. It was very cold inside middle of December.
Visited 2 months ago
Amazing food and outstanding service!
Visited 2 months ago
Visited 2 months ago
So I ordered online and let me just say they have some of the best sushi and they didnโt have the mackerel nigiri so they gave me extra eek nigiri to make up itโs so delicious 10/10 would recommend
Visited 3 months ago
Amazing service! Great food!! Cool atmosphere!!! Go check out Kaizen
Visited 3 months ago
Visited 3 months ago
Visited 3 months ago
It was amazing ๐
Visited 3 months ago
๐๐๐๐
Visited 3 months ago
Great service, love the poke bowls and the constant specials one of my weekly stops for my Sushi cravings
Visited 3 months ago
Visited 3 months ago
Visited 3 months ago
Visited 3 months ago
By far best sushi I ever had here in El Paso ...I really love it ..nice atmosphere,romantic place ..love everything from the food and service ..nice menu
Visited 3 months ago
This place served some of the worst food I have ever had. The sushi was doused in oil! It was so much to the point that the roll was dripping oil, and the bottom of the container was puddled with oil. The teppanyaki was literally all noodle and absolutely no meat/protein. There were 2 pieces of beef, 1 piece of chicken, and 0 shrimp!
Visited 3 months ago
We just ordered some sushi from this place and I am extremely disappointed. We received a roll with lobster that had gone bad. The stench nearly made us throw up. ๐คฎ Thinking we were exaggerating, my husband tried a piece and ended up actually throwing up. I called the restaurant to request a refund and was told to go through the Uber app. No empathy, no accountability, nothing. This is a huge safety concern as who knows what other expired food they might be serving. On top of that, the roll wasnโt even made as described. It was supposed to have shrimp and avocado and it had non of that. I wish they would have just called me and told me they didnโt have the ingredients for the order instead of ruining our dinner plans. Never having food from this place again.
Visited 4 months ago
Visited 4 months ago
This place is amazing ! Beto took great care of us. Food was amazing this is one of my favorite places. Amazing sushi and poke bowls, and great customer service to top it off !
Visited 4 months ago
Fride rice was sad flavor bland, sushi rice too hard but the gioza was delicious. the spicy mayo was salty needs a bit of work. But I would order again ๐
Visited 4 months ago
Manager wearing a cowboy hat very rude .Bit on something hard made my tooth bleed he came over still charged me full price and told me I bled because I don't brush my teeth right we start arguing being verbal follows me outside to throw hands with me VERRY
UNPROFESSIONAL STAY AWAY AT ALL COSTS
Visited 5 months ago
Beto gave us an amazing experience! Went for a birthday and he went above and beyond to give us a special time here. Not only that but the food is amazing, and atmosphere is inviting. You canโt miss out on this place ๐
Visited 5 months ago
Me encanta la comida el servicio deja mucho que desear. Recibรญ trato condescendiente del mesero llamado Beto, Alberto , pรฉsimo trato de servicio al cliente.
Visited 5 months ago
I have ordered from this restaurant about 8 times now. Everytime the food is fresh and the sushi had good flavor. I love the protein bowel with salad. Great low carb option. They have never messed up on my order. Ide say pretty good sushi for El Paso, one of our main places to go.
Visited 6 months ago
Great sushi, gyoza and other items. We love actually just ordering takeout and they pack everything so well.
Visited 7 months ago
Visited 7 months ago
Exlent food service and atmosphere
Visited 7 months ago
The rolls here are no joke! The flavors and freshness is fantastic. The servings are heaping and the price is just right. Have tasted almost everything on thing on the menu and delicious doesn't cut it!!
Visited 8 months ago
There are many places to eat Sushi here in El Paso. Kaizen sets the tone for what my family and I think is the best one here in El Paso. From the hospitable service to the great food thatโs extremely affordable to the ambience, Kaizen Sushi is definitely our new sushi restaurant for us to eat and to take others for the experience. The portions of food will definitely leave you filled up. From our server was (exceptionally on point) to Beto (who is a great guy!!!) To the Sushi Chef, this place is on point!!! Let this place be your new Sushi restaurant to go visit.
Visited 8 months ago
the food is amazing the issue is every time I order online they always forget something.
Visited 8 months ago
Order combination fried rice, and it was HORRENDOUS! The rice was mushy, had ZERO flavor, had seriously ONE whole shrimp and 3 tiny, tiny pieces of beef, and a couple miniature pieces of chicken!!!!! I complained and was willing to take it back and get my money back, but the owner wouldn't budge, he offered me another rice!!!
Visited 8 months ago
Visited 8 months ago
Todo muy bien pero el mesero, creo se llama Beto es muy grosero
Visited 8 months ago
La comida estรก muy bien pero no creo volver a ir, pรฉsimo trato de parte del mesero, muy prepotente cuando confundiรณ lo que pedimos
Visited 8 months ago
Recomiendo el lugar, estรก muy rico, en cuanto a sabor le doy un 10, pero el mesero fue muy grosero y prepotente, me parece que su nombre es Beto, me encantรณ la comida pero no volverรญa por el servicio
Visited 8 months ago
I had a really bad experience with Beto , he has no education at all , bad service , but the food and the other stuff was amazing.
Visited 8 months ago
Sushi rolls were delicious and great portions. Have to say the service was horrible. We had to ask for wasabi & ginger. When we asked our server she responded with attitude "oh you want that". Didn't get miso soup until we asked. Server was busy on her phone and absolutely NO attention to detail when it came to service.
Visited 9 months ago
favorite place to get poke bowl. really fresh fish.
Visited 9 months ago
One of my favorite sushi places to eat around town
Visited 10 months ago
This place is amazing. Beto helped us out. He was kind and attentive. We moved here from Hawaii 6 year ago and the sushi was the best weโve had since leaving. Me and my husband had the appetizer sampler. I got the oh!! My!! Roll with ikura added and a few ikura added on. He got the el dorado roll. Highly recommend!
Visited 10 months ago
nasty
Visited a year ago
Cool spot. Went on a whim, got a spicy tuna sushi burrito, gorilla roll and something else. Decently priced for a delicious product. 10/10 will return
Visited a year ago
Donโt buy horrible
Visited a year ago
El Mejor Sushi de El Paso, Todo estรก excelente, servicio, presentaciรณn, calidad y frescura de los ingredientes, lo mejor.
Visited a year ago
Happy hour on drinks and food from 3pm to 6pm. Great food and great service. Not expensive.
Visited a year ago
Really pleased with their fried rice
Visited a year ago
Best sushi
Visited a year ago
Food is so delicious! On top of that service is great! I recommend 100%.
Visited a year ago
Hands down best sushi in El Paso! I have been trying to find that good sushi I used to get around the world and finally found it! Our server Annabelle was amazing as well! If you are ever craving sushi this is a must try!
Visited a year ago
Annabel was such a great server. She checked on us the perfect amount of time. This may sound crazy but itโs rare now that servers actually pick up dirty plates. Annabel was on top of if and made sure we always had water.
We will return. Iโm picky about sushi, Iโve enjoyed some of the best places in LA. I can confidently say this is the best sushi weโve found so far in El Paso. What I love is the prices!! Such GREAT GREAT PRICES!! The plates are great sizes and sushi tasted fresh.
We highly recommend this place.
Visited a year ago
Todo muy bien en la comida la verdad estรก deliciosa, pero hay una mesera que me parece que se llama Anabel que es una muchacha muy grosera nos tratรณ sรบper mal a mis amigos y a mi como si nos hiciera un favor la verdad tenรญa una actitud nefasta y nos hablรณ muy mal a todos la verdad no dan ganas de volver al lugar con este tipo de servicio
Visited a year ago
La comida estuvo muy rica,pero la mesera anabel los atendiรณ muy mal y fue muy grosera con mis compaรฑeros, en especial con el hijo de mi amiga que sufrรญa un pequeรฑo retraso.
Visited a year ago
Terrible service of the waitress Anabel, she was rude and mean to my family, ruined our day๐๐but the food was pretty good.
Visited a year ago
The best of the best
Visited a year ago
Worst service ive had in a long time. The seaweed was chewy, the calamari is not fresh, itโs frozen then reheated. The wasabi was old and had a dark green color to it?
Visited a year ago
Great sushi and friendly workers.
Visited a year ago
Visited a year ago
Last time we had sushi was 2 years ago in California, and we had it often. Just visited Kaizen today, and we were definitely impressed and satisfied. Beto provided amazing and swift service refilling our drinks before we were even ready for refills. Nice to get that without asking.... coming back very soon. If you visit, bring a big appetite.
- Caterpillar
- Volcano
- Las vegas
- Custom Crunchy
Visited a year ago
Absolutely fantastic food and service. Give this place a try! Great kids meals, the Las Vegas rolls and lunch deals are so worth it
Visited a year ago
It's alright. Remember, you are in El Paso... you are in the middle of a desert! If you don't have high expectations, you should be alright.
Visited 2 years ago
Es la tercera vez que venimos y cada vez es mejor el sabor de su comida, la atenciรณn de Beto es de primerรญsima calidad. Mil gracias!!!!
Visited 2 years ago
I was suppose to go to Sunnyโs sushi, but decided to try something new. I can say it was a great decision. The service was good and the food was even better. I defiantly recommend trying the poke bowl. ๐๐พ
Visited 2 years ago
Todo riquรญsimo y un excelente servicio por parte de todo el personal 10 de 10 ๐๐ผ
Visited 2 years ago
Been here a few times and wanted to make sure before I gave the 5 stars, but no this place deserves it. Everytime we go it hits, and itโs usually quite slow when we go so the service is on point. The waiters/waitresses weโve had have been attentive and they donโt mess up our orders (and we order alot.)
The food here is amazing, you need to try the Sushi Burrito and the Appetizer Sampler (minus the wings.) The soups are also delicious. I canโt talk much to the fried rice or noodle dishes though. You need to check this place out, we will definitely keep returning.
Visited 2 years ago
My experience in this place was bittersweet. Regarding the food, everything was excellent, the sushi was delicious. the problem was the service the waiter always had an unfriendly attitude It seemed that it was unpleasant for him to serve us, even so my husband and I always thanked him when he brought us what we requested. his attitude all the time was very bad
He focused especially on a table, it is worth mentioning that the place was not full, and even so it was not an excuse for his behavior. In the end we asked for the check, he took the card and left to continue serving the other table that I already mentioned and ignored us again. Fortunately, a very kind lady came up to ask us if everything was okay, I think she noticed our annoyance. This experience was very unpleasant for us.
Visited 2 years ago
I'm a sushi lover! Lived in Japan for years so I know sushi is and i know what it should taste like and I'm sorry Kaizen you don't deliver. The sushi rolls fall apart, therefore not using right rice for sushi. The tuna had spots of color from very dark to very light so not fresh and frozen to long. I tried three different rolls and they were flavorless I felt the need to drench in soy sauce to even swallow it. We ended up leaving full three rolls cuz we cudnt stand it anymore and end up paying anyways. I'm sorry but don't come for sushi unless ur ready to flush is down the drain...also we saw our sushi maker eating where he makes the rolls....
Visited 2 years ago
Food was mediocre, with the fish tasting old. Me and my wife love eating sushi, and this experience was the worst. The rolls tasted funky, rice was not sushi rice. I don't understand how they have a 4 star on their reviews. Old fish!!! Didn't eat any of the food, except for the dumplings that were decent. And still paid 60 dlls. Will never come back again.
Visited 2 years ago
BEST SUSHI IN TOWN. Brings a real feel of El Paso community to the Japanese sushi scene, very nice workers and DELICIOUS food.
Visited 2 years ago
Beto always helps us out and takes care of us. We've had so many different menu items and every single one is great, especially the specialty rolls.
Visited 2 years ago
Visited 2 years ago
El peor lugar para comer poke, todo en general estรก mal, la squid salad horrible. Deberรญan revisar nuevamente los verdaderos sabores de la comida, no solo es hacerla y ya .
Visited 2 years ago
Customer service was great, food was great. I'll definitely be back. Wish I had tried this place sooner!!
Visited 2 years ago
Placed an order on uber because they had a special of buy one California roll get one free. They were absolutely terrible. You guys should taste what's in there, I'm praying it hadn't gone bad, but it was really really bad. Both of those rolls went straight in the trash. Philadelphia roll was bad as well as the Volcano roll. The only thing that tasted ok were the vegetable spring rolls. Customer service was trash, when I walked in there was only one customer in there and you're going to act like I'm inconveniencing you. I would have walked right out if I was going to get service like that to eat there. She wasn't even doing anything, asked what I needed, asked for a minute, and pointed to where I could find my food. I won't be back!
Visited 2 years ago
We came here because we were looking for some good sushi, and thereโs not a lot of places with good sushi in town so we decided to try this. We ended up actually getting steaks instead because of how good it sounded, and got some seafood as an
The interior design of the place is very cool, and thereโs a dragon mural on the wall. I love the font for the logo, and the logo itself to be honest.
The steak was probably the best Iโve had in El Paso, the rice was good, and the veggies were very well seasoned. Nothing was over seasoned and all tasted amazing.
Service was amazing and we didnโt even have to ask for refill, Iโm honestly surprised the place wasnโt more busy because of how good the food is, in all honesty definitely the best food Iโve had in El Paso since being here.
Visited 2 years ago
This was pretty terrible. I ordered a Las Vegas Roll which was supposed to be fried, there was nothing fried about it . I found a hair on my food which makes it even worse. I tried calling the restaurant and the phone was turned off. I guess they turn their phones off 30 minutes before closing to not get any more orders. Horrible . I would not recommend .
Visited 2 years ago
My husband and I ordered from this restaurant through a delivery service and we concluded two things - 1) we were very pleased with the quality and flavor 2) the order itself took over an hour (not including delivery time). If you choose to eat here you will be in for a treat, but if you are already hangry, keep scrolling.
Visited 2 years ago
It's so good that I want to give it a low rating, so they still have a table for us, haha! We go to this place pretty often, and their lunch menu on weekdays are SOO worth it! But if you can't get that, their Las Vagas Roll is pretty great. Make sure to check out their kids' menu, my 2 year old loves it! And their happy hour have a sake boom that my husband loves. I'm not a huge fan of the female server sometimes, but I will include the gentleman's name that we like when we go next! Hope this review helps. Best sushi in El Paso so far! They also have military discount!
Update on 2/11/23
The server we LOVE goes by Beto! He is always so respectful, accommodating, and has a positive and fun attitude towards my little one. Thank you, Beto, for the amazing experience and great food recommendations!
Visited 2 years ago
Hereโs the thing. My family and I went to eat lunch. Food was ok but what got me, is that when we went to pay cash we received our change in pesos. Pesos??? What am I going to do with pesos?? The waitress told me thatโs all they had. Really? What balls to tell me thatโs all they had? In that case I should have paid a dollar for the check, if thatโs all I had. Does it work both ways? Pesos. Give me a break.
Visited 2 years ago
Not as good as I expected
Just to start the spicy mayo is not good i mean that is the base
Dumplings are better at family dollar โฆ.for real
Sushi was random too
Nothing special about the taste . Look like they donโt care or using cheap stuff to save money
I prefer to drive 20 min and get my sushis in northeast El Paso PERIOD
Visited 2 years ago
Visited 2 years ago
We went in today for the first time to celebrate my son's 17 birthday. I have to say that our waiter Beto and food were spectacular ๐. We definitely will be returning. Prices are reasonable for the quantity. Thank you Beto for making this day special in all ways.
Visited 2 years ago
I highly recommend this place best sushi the spicy chicken ramen soup is delicious poke bowl was excellent and you must have the pot dessert it is truly unique. Beto has great customer service skills. Will definitely be back
Visited 2 years ago
Visited 2 years ago
I totally recommend this place. I tried the coconut and mango tea both had a great flavor..We had The deep fried mushrooms as an appetizer and oh my gosh!!!! They weโre freaking delicious!!! I totally recommend trying those!
The soup was great too!โฆ.. the rolls we tried were the Hulk..Volcano and crunch!!.. this place was great overall, Other reviews complain about long wait and bad customer service but we didnโt have a bad experienceโฆthe place was packed when we got there but we got help by a server right away.. our rolls did take a little long but i honestly think the wait time was worth it !! We will definitely be back!!
Visited 2 years ago
My daughters went in today after school, placed an order and the boy there with bruises on his face had the nerve to tell my 15 year old daughter to stop smoking because he couldnโt get himself together. Itโs not my daughterโs fault you couldnโt hear her older sister say their order was together and not separate, maybe you should stop smoking whatever it is youโre on.
Very rude and disrespectful. How my daughters were treated when we werenโt around is a-shame. People not only spend money on quality of food but also quality of service!
Visited 2 years ago
You have to try the Kani Cheese. Best app ever!
Visited 2 years ago
Excellent food great service! Beto was great!
Visited 2 years ago
Muy rico todo, excelente servicio ๐๐ผ
Visited 2 years ago
Food is delicious!!
But service is horrible!
I been twice to this restaurant but the service both times was horrible!!!
Went here for the first with my toddler who is 3 years old And my wife
Order a couple sushi rolls and nuggets for my kid.
They took almost 1 hour and 30 minutes to bring the nuggets when we order them as an Appetizer because my Kid was really hungry!
All the food was deliver to us but the nuggets didn't!
After checking on the status for the order of nuggets waitress stated that they where making them!
When the nuggets arrived 1 hour after all the food the nuggets where burn !!!
Like they forgot and try to fried them fast as possible.
The second time was my wife and me
We arrived to the place! They weren't busy either like the last time.
Sit down and order drinks, Order appetizers and couple of sushi rolls
Rolls and drinks arrived But appetizer and rice didn't arrive until 1 hour from the other food arriving!
What kind of services is this ???
We order food to eat everything together
Not wait 1 hour in between meals and appetizers
Are not appetizer are to be served before the main meal??
Food is really good just services really sucks
They have just 1 person doing the waitress job and orders online ??
Visited 2 years ago
Ordered online for pickup, order was supposed to be ready 25 mins later but had to wait an extra 20 mins once there.
Got three sushi rolls, volcano roll was ok, crunchy roll was way too salty. Staff is friendly but ingredients used for the sushi rolls could be better.
Visited 2 years ago
They food is so good but the service is HORRIBLE!!!!!!!
Visited 2 years ago
It is my opinion, that Kaizen sushi has the best sushi on the east side of town, hands down. They are a little more expensive than we prefer but they do have quality sushi! We always order and pick up. So I canโt speak on the service that is provided. But the food quality is on point. Just wish they stayed open till 9pm
Visited 2 years ago
I DEVOURED MY MEAL. Hands down the best Volano and Dragon roll I have ever had. Beto was attentive and friendly, the vibe was on point. I rarely do reviews but this place was a diamond! We will definately be back and I will be ordering through their delivery outlets. The price for 4 rolls, appetizer and 3 beers was very reasonable too! Definately a plus! ๐๐๐ผ
Visited 2 years ago
Visited 2 years ago
Never have I ever had Sushi, Iโve always been skeptical about it but let me just say, holy moly, the best experience Iโve ever had with sushi. Kaizen honestly is THE best place in El Paso to get sushi. Our waiter, Beto, was perfect. He was there when we needed him and super respectful and courteous.
Visited 2 years ago
Food was delish!!! Beto our waiter was very helpful and Courteous!!! The best 915 Sushi thus far we have tasted!! ๐โค๏ธ
Visited 2 years ago
Excellent sushi rolls. The rainbow roll was my favorite but the Kaizen specialty fried roll was good too. I was surprised how good the sushi was for a commercial strip mall location. We will definitely come back again.
Visited 2 years ago
What can I say these guys are the best on what they do always fresh food sushi soup wings everything is really wonderful and excellent price they always on top of everything excellent service chef is one of the best always with a big smile excellent attitude always helping customers like Friends
Visited 2 years ago
Teriyaki Bowl is really good and the Michi Iced Cream ๐
Visited 2 years ago
Took my daughter for lunch since she was craving some Gyozas. Food was ready good and great service by Beto! We enjoyed having some sushi there :)
Visited 2 years ago
Awesome sushi!
Visited 2 years ago
The best sushi spots always have the worst service. Kaizen is the exception to the rule. Veto always provides top notch service, complementing the best sushi in El Paso perfectly. We find ourselves here every time we eat out.
Visited 2 years ago
From a sushi addict that is use to Kauaiโs deliciousness, Kaizen has the freshest fish in El Paso. If you are hungry for some Ono sushi try this spot! Vetoโs personalized service canโt be beat.
Visited 2 years ago
Great customer service the yrs I have been a customer for. I love their combination fried rice and fried Ice-cream! I highly recommend you visit Beto and his team!...
Visited 3 years ago
Cashier girl dont know how to take orders. She always forget something in the order.
Visited 3 years ago
If making sushi is an art, this place is a color-by-number book. Rice was hard, flavor bland, service & quality of ingredients was mediocre.
Ordered crazy crab roll, rainbow roll, hulk roll, Las Vegas roll and Philadelphia roll
Visited 3 years ago
The sushi rice is a little undercooked but everything else is spot on. Service is perfect
Visited 3 years ago
I ordered the Rainbow Roll and the first thing I noticed was the rice: it was hard, crunchy and had no taste, meaning they didn't add enough water/didn't accommodate for the high humidity levels we've been having lately. They also didn't use the sushi rice seasoning. 2nd thing was the huge chunk of imitation crab in it; most places will TAKE THE TIME to dice it up so it doesn't overpower the roll because that's all I was able to taste; I won't order from here again because it seems to be an ongoing problem with their rice โน๏ธ๐๐
Visited 3 years ago
Probably some of the worst sushi Iโve had here in El Paso. Iโve ordered from Uber eats 3 different times hoping it would be good and it never is. The sushi rice is hard and unseasoned which is probably the worst part. Thereโs no taste at all, I donโt think I finished any of my rolls once. Their fried rice and tea is decent but for a place thatโs supposed to be known for their sushi, itโs not the greatest.
Visited 3 years ago
Good sushi good service ๐
Visited 3 years ago
Food was acceptable but didn't receive the full order. We were missing two items.
Visited 3 years ago
Visited 3 years ago
Visited 3 years ago
We loved the sushi here! It's difficult to find decent sushi in El Paso, and this place has some of the best we've tried yet! The specials on Monday and Tuesday, Wednesday are great and the beer prices are fantastic as well. Beto was very kind and helpful, and we will definitely be coming back soon.
Visited 3 years ago
This place was really good! They have good specials Mon-Wed. Definitely recommend this place
Visited 3 years ago
I felt the customer service was bad. This was the first sushi place Iโve been too that doesnโt serve miso soup before. When my sushi finally came out I asked for eel sauce, but at that point I felt like I was asking for too much since it took about 10 minutes to get it, then took way longer just to see my waiter again to ask for the check.
Visited 3 years ago
Amazing! Always a great experience and outstanding service!
Visited 3 years ago
My husband and I love sushi and try to go to different places in El Paso to find the best. We honestly believe this place is not using sushi rice in their sushi due to how dense and compact it is that it feels like dough. There is some flavor in there, but if you don't have dipping sauces then it's to bland. The caterpillar roll (the one on the left) had a what it looked to be paper on the outside of the roll under the avocado.The staff is friendly and and will answer any question you may have, but they will forget about you if you don't try to get their attention.
Visited 3 years ago
This place is fire dude!! My fav sushi place at EP, hands-down. The service is outstanding and the sushi/sashini quality are amazing. Come, enjoy and support them.
Visited 3 years ago
I pick up for Doordash and Uber here all the time, so I thought I would try! WAS NOT LET DOWN!!! They provide good deals and their price is best in the area! The philly roll, rainbow, caterpillar, and California were flavorful and worth the money!
Visited 3 years ago
The sushi rice here isn't seasoned and it's often dry/hard, they sometimes use overly fatty tuna in their rolls, and overall the taste is bland. I used to order from here for delivery online because it was nearby, but there are better sushi places in the city. They are also extremely stingy with their eel sauce. I ordered a roll and they filled up not even HALF a sauce cup. Not a good look. No other sushi restaurant does this with their sauce. Staff was rude when I called to ask why I got so little sauce too.
Visited 3 years ago
boring poorly prepared sushi rolls with no variety
Visited 3 years ago
This place is great, I've tried quite a bit of the menu and it's all delicious.
Visited 3 years ago
Visited 3 years ago
My boyfriend and I went for the first time and the food was so good!! My boyfriend ordered chicken, shrimp and steak teriyaki and I ordered the combination fried rice. We also ordered the volcano roll. We really enjoyed everything and the waiter Beto was attentive and friendly. We would definitely go back again. ๐
Visited 3 years ago
Good sushi, fresh sashimi and hand rolls!
Visited 3 years ago
Excelente sushi! Muy buen servicio, se los recomiendo!!
Visited 4 years ago
Great Sushi friendly staff & quick service
Visited 4 years ago
This place is hit or miss. The restaurant is smelly and not very clean. However the staff are attentive and friendly.
On good days, everything tastes fine. The portions are a really good size.
On bad days, everything goes wrong. The soda is flat/tea is old and weak. The sushi is bland and hot dishes are cold. Meat is tough.
Visited 4 years ago
Excelente sushi siempre ordeno para llevar y nunca me quedan mal!!! Tanto sushi frito y fresco son Excelente y en cantidad buena. Y el precio justo. Gracias sin duda se ha convertido en mi lugar favorito de sushi.!!!!
Visited 4 years ago
We ordered a poke bowl, sushi and fried rice and everything was delicious! The service was excellent, really fast as well. We will definitely be back. 10/10 would recommend.๐๐ผ
Visited 4 years ago
Just moved to El Paso from Alaska (sushi is always fresh obviously) and we can honestly say Kaizen Sushi is absolutely delicious and fresh just like we have had in Alaska! Definitely recommend this spot for a lunch date or take out! We got the Volcano roll and Bacon Special Roll! ๐
Visited 4 years ago
First time going here and the fish inside the sushi was still frozen ๐ญ honestly was to scared to eat it so we ended up tossing the food.
Visited 4 years ago
Ordered sushi from Kaizen from the first time last night.
2 spicy tuna rolls
1 California roll
1 El Dorado roll
The only good roll was the California roll. Spicy tuna rolls were so bland, not spicy like traditionally marinated Spicy tuna. Instead the tuna was bland and had Spicy mayo rolled into it. The rolls looked like they were made by someone who was new to it and didn't have much experience rolling.
The El Dorado roll was the biggest disappointment, as you can see in the picture. The roll was covered with pieces of plastic wrap into the Spicy mayo sauce. Thankfully my husband didn't choke on it but after this experience we will never order from them again.
Visited 4 years ago
Visited 4 years ago
Visited 4 years ago
Visited 4 years ago
Good food great service multiple choices๐๐๐๐๐
Visited 4 years ago
I wanted to give them a fair chance because they are in my neighborhood... I ordered a few things for delivery (Uber eats)
Sushi rice was rock hard, not fresh. I also had some poke bowls that should have had 3 proteins each and they didnโt put any , they were basically just rice, hard rice. I wonโt be trying again.
Visited 4 years ago
If I could, Iโd give it 0 stars. I usually eat from kaizen with no problem. Ordered a sushi burrito and now I have really bad food poisoning. It was the last thing I ate before I got super sick. Was in the hospital all night. I have not eaten anything since that burrito and itโs already been going on 2 days. ๐ I am in so much pain.
Visited 4 years ago
Visited 4 years ago
Visited 4 years ago
Visited 4 years ago
First time ordering for delivery and was not disappointed!! Arrived hot and still fresh and plenty!! I was a little worried it was going to be overpriced sushi with little to offer and I was wrong thankfully! We definitely will be ordering again and when we can dine in is going to be a must! Oh and side note... cheaper and better tasting than sunnys ๐
Visited 4 years ago
Visited 4 years ago
Visited 4 years ago
I always order Kaizen thru DoorDash and love it.
Visited 4 years ago
Visited 4 years ago
I shouldn't need a knife and fork to eat sushi. Got all the ingredients of sushi but good grief! This is not sushi. The pieces were not cut well or into manageable portions. Its just a big fat hunk of ingredients. Good ingredients and ok flavor. But not enjoyable to eat. Difficult to eat really. (Got the Oh my roll)
Visited 4 years ago
I've been visiting Kaizen since they opened, and I want to thank them once again for their excellent service and compromise with their customers....I had a poke bowl and Kaizen wings and as always, everything was delicious and fresh; I hope you guys open another Kaizen on the west side soon; but anyways, I'll keep driving just to get those Poke bowls....;-)
Visited 4 years ago
Love kaizen best sushi in town!! My boyfriend and I eat there at least twice a week. Everything on their menu is great. Yesterday we had their dragon, volcano and rainbow roll. Was delicious really recommend this place to anyone. Also Great customer service!!
Visited 4 years ago
When the food was received my girlfriend got a poor quality sushi roll as well poor shrimp
Visited 4 years ago
Today I ordered their tuna, salmon, California rolls with Tempura shrimp. And I gotta say, how on earth does this place have a rating over 4 stars? This was honestly the worst sushi I've ever eaten. I rarely ever bother leaving reviews. But this was an absolute disaster. The rice and nori was hard. Couldn't taste the avocado nor the wasabi. The only things that was decent was the tempura shrimp and sauce and the ginger. That's it. I really doubt it was freshly made. Had to be in the freezer or fridge for a couple days to be that poor quality. Don't waste your money on sushi.
Visited 4 years ago
Visited 4 years ago
The food was tasty, the portions were big, and the service was great.
Visited 4 years ago
Delicious!!!
Visited 4 years ago
Ridiculous wait times, rude staff, average food, unmasked staff
Visited 4 years ago
Ridiculous wait times and rude staff.
Visited 4 years ago
Not authentic. Had their Kaizen soup and it tasted like a mariscoa (Mexican seafood) soup. Tried their mushrooms as appetizers and they were too greasy and filled with cheap Philadelphia cheese. None of the sushi looked appealing. Iโm giving them a 3 star because the service was good. Additionally, there are some people that like Mexican style sushi. This would be ideal place for you. As for me, not what I was hopi g for. Best of luck guys.
Visited 4 years ago
๐ค
Visited 4 years ago
Horrible service they take forever
Visited 4 years ago
Delicious food, clean, and great service.
Visited 5 years ago
Sushi was prepared quickly but after asking for no tobiko and then being reassured that there was no tobiko at pick up, I was very disappointed to find tobiko on half my rolls.
Visited 5 years ago
Absolutely horrible sushi. Refrigerated rice and brown avocado and refrigerated eel sauce. Blah! I hope I don't get sick from the few pieces I did eat... No ginger, no wasabi. Never fresh. The entire point of Sushi is to be FRESH!!!! It's been continuously bad!!! Voted by me worst sushi restaurant in El Paso. Sprouts has better sushi and they are a damn grocery store!
Visited 5 years ago
I love sushi asd I have been to sushi garden and in that restaurant for $12 I can get my mango tea miso soup and the rainbow roll all included. And with kianzen I get $19 for just 10 small rolls and 1 drink, and food quality not as good as I thaught it was going to be.
Visited 5 years ago
My husband and I came here 3 weekends in a row - their sushi burritos & rolls are SO GOOD.
Visited 5 years ago
This is the third time we order take out from them and itโs been a disappointment. I order panko sushi with no avocado and eel sauce on the side, itโs been two times that they have forgotten to add my eel sauce, I as well order combination of shrimp, chicken and beef teriyaki. I only got chicken and it was so dry my husband could not eat it. What a disappointment it has been
Visited 5 years ago
Visited 5 years ago
Rude staff! Especially in the phone! And they kept notify the orders ready when it's not! Don't waste my time! If you don't like it there, don't work there! If you don't know how to use the machine, don't touch it!
Visited 5 years ago
It has no flavor I like the sprouts sushi instead
Visited 5 years ago
Worst place ever!!!!! I wish I could rate this place 0 stars! I got FOOD POISONING!! and was sent to the ER I have never been so disgusted. By posting this hopefully I can save someone a trip to the emergency room or save their life!.
Visited 5 years ago
Visited 5 years ago
Everything Is very delicious and the service is great ๐ I almost tried everything on the menu
This is my go to sushi place no cap ๐งข
Visited 5 years ago
I wonโt be back. They lost my trust. We ordered takeout and yes it was busy so you would expect things to be made fresh outta the kitchen. No our chicken wings were fried twice, tasted old. Sushi burrito and my handroll tasted old too. As im writing this I feel ill. Very burpy because of the bad quality food...
Visited 5 years ago
This place sucks lol
Visited 5 years ago
- 6 sushi photos
- 200 sushi reviews
- 4.1 Sushi Rating
- Reservations: +1 915-301-1200
- Sushi Address: 12380 Edgemere Blvd #106, El Paso, TX 79938, United States
- Sushi Map: 31.791791399999997, -106.2611161
- Asian restaurant
- Sushi restaurant
- Sunday: 12โ8โฏPM
- Monday: 12โ9โฏPM
- Tuesday: 12โ9โฏPM
- Wednesday: 12โ9โฏPM
- Thursday: 12โ9โฏPM
- Friday: 12โ10โฏPM
- Saturday: 12โ9โฏPM
- Delivery: Available
- Takeaway: Available
- Dine-in: Available
- Fast service: Available
- Great tea selection: Available
- Lunch: Available
- Dinner: Available
- Solo dining: Available
- Wheelchair-accessible car park: Available
- Wheelchair-accessible entrance: Available
- Wheelchair-accessible seating: Available
- Wheelchair-accessible toilet: Available
- Alcohol: Available
- Beer: Available
- Comfort food: Available
- Happy-hour drinks: Available
- Healthy options: Available
- Quick bite: Available
- Small plates: Available
- Wine: Available
- Lunch: Available
- Dinner: Available
- Dessert: Available
- Seating: Available
- Toilets: Available
- Casual: Available
- Cosy: Available
- Trendy: Available
- Groups: Available
- University students: Available
- Credit cards: Available
- High chairs: Available
- Free of charge street parking: Available
- Free parking lot: Available
- Parking: Available