Osa Izakaya (formerly Zizi's)

9711 Plano Rd, Dallas, TX 75238, United States

Osa Izakaya (formerly Zizi's)
About This Sushi Bar

Cozy family-friendly restaurant that serves ramen, sushi, bento boxes, wok dishes, Vietnamese Pho, boba teas and more!

Sushi Reviews
Sushi Experience №1

This is a great to have a sit down quiet dinner even with the family. Everything we ordered arrived in a timely manner and taste amazing. We will be back!

Visited 3 months ago

Sushi Experience №2

*Long review because I want to be fair and accurate.*
I’ve come here twice now, the first time the food was great, and I was really excited to come back.
We got the Tonkotsu ramen, takoyaki, gyoza (fried), and shrimp and veggie tempura then finished with mochi ice cream. Service was okay, but the food was all really tasty so we planned on coming back.
This time, we ordered the chicken Katsu ramen (with some add-ons), spicy salmon roll, gyoza (steamed) and the shrimp and veggie tempura. The rest of the food came out really tasty, but this time the tempura was very undercooked.
Keep in mind, I’ve gotten this before and enjoyed it, I know what to expect when getting it from here.
This time veggies were fully raw inside, and the batter was still wet. I tried to eat it anyway, but after eating one fully raw and battered sweet potato, and biting into another raw sweet potato, I gave up and cut into the broccoli, which was also raw inside, and the batter wasn’t fully cooked so it was still wet inside. I let my waitress know and she offered to get me a new plate, but only came back with one piece of broccoli and one sweet potato, even though I gave her the rest of the uncooked veggies.
(The two replacement veggies did come out perfect, perfectly crunchy but not raw, and the batter was fully cooked. But I was disappointed that I was shorted on the zucchini and the other sweet potato)
While waiting on new veggies I cut into the shrimp to see if it was cooked, and it was still semi translucent. I let my waitress know the shrimp was also undercooked and she said she’d talk to the kitchen. She came back and told me that “that’s just how they come” and that she could take them off for me.
“How they come” is undercooked?
I asked if they could just remake them because they’re undercooked, I got them last time and they weren’t undercooked. Serving half-raw shrimp is not really any restaurant’s standard? She ended up coming back around with a new batch of shrimp, that was still undercooked (pic attached).
I’m wondering if maybe the kitchen used shrimp that wasn’t fully thawed and that’s why it came out undercooked both times? I find this experience disappointing, I wasn’t trying to get free food. I gave back the practically untouched appetizer because it was raw. Instead of just remaking it the kitchen pushed back. I paid for undercooked and uneaten shrimp because I didn’t want to argue with them over it anymore. Fully cooked shrimp is not semi translucent. It is not “just how we do it”. And I shouldn’t have to argue back and forth to get it corrected.

Unsure if i will be returning, I really enjoyed the food so far, but the management/kitchen’s decision to be cheap and argue over it rather than just fix it is really disappointing.
I’d like to note, this is not the waitress’s fault, I’ve worked in kitchens where the managers are cheap and will do everything to not have to remake or comp an item. So I understand that she probably did what she could.

Visited 3 months ago

Sushi Experience №3

First time here with my lady, we were craving ramen and in the area and decided on this place due to their reviews and menu.
The miso spice level two is fantastic with pork. Very tasty, and the spice is just right, taste like homemade noodles(hopefully)
Also got the beef fried rice which was very good and a nice portion. Added some chili oil and made it even better. To start off this party though we had the Crab Rangoons and those suckers were big! Very tasty as well, perfectly crunchy and crab mix was done right. Although the only thing I did not enjoy was the sweet chili that came with the crab Rangoon as it was very heavy on vinegar. But aside from that, everything was tip top and we are definitely coming back. Perfect spot to stop by for a quick and affordable bite. Service was great and fast, and our waitress was very friendly.

Visited 4 months ago

Sushi Experience №4

The only issue we had was that when we went to take out our food, we got home and it was missing a $14 plate. Had to drive back to get it. But that wasn't too bad, they readily admitted to the error and quickly made the food.

The food is fresh, and tasty. My ramen broth was very rich and deep, and at level 2 spice, just hot enough for me. I ordered the kimchi ramen, and it was terrific.

Daughter had a tower and calamari for appetizer. She had the coffee milk tea and enjoyed that.

To go we ordered Miso Soup, Ginger Salad, Yellowtail Sashimi (which was forgotten) and a Spider Roll.

All told it came to $90 with tip. A little pricey, maybe, but there were three very satisfied diners. If you're there for, say, an appetiser and a ramen you'd be out for less than $25 easy.

Visited 4 months ago

Sushi Experience №5

Todo divino

Visited 5 months ago

Sushi Experience №6

Visited 6 months ago

Sushi Experience №7

I have been here several times for lunch ad it was amazing...came for dinner one evening and it was a total 180.😒 The appetizer menu showed 3 shrimp w vegetables...we were served 2 and when I asked, I was told the menu is not correct. OK, then why are you using it? I ordered the Orange Chicken Bento Box...when I ordered this in the past, it was the BEST orange chicken I have ever had. Dinner? 🤢🤮 No, it was the WORST. The chicken was hard like it had been sitting in a warmer since breakfast. My son ordered ramen...he had projectile diarrhea that evening. The soup smelled like it was made with dirty dishwater. I don't know what happened to this place...it used to be my go to for orange chicken, but I will not be returning. Did they change cooks? Because whoever it is, sucks at it. Thoroughly 😞.

Visited 6 months ago

Sushi Experience №8

Delicious. This is going to be a new favorite and regular stop for us.
Sushi was soft and fresh. Cucumber mango salad was perfect. Thai tea made perfect, not watered down. Bento box was perfect for getting a little of everything and more food than I expected. Miso soup, so much flavor.

Visited 6 months ago

Sushi Experience №9

Small and quiet, delicious food!

Visited 6 months ago

Sushi Experience №10

We Ordered the avocado bombs, rainbow rolls, beef & broccoli, and the tonkatsu ramens. Everything tasted amazing, I’d say it’s the best ramen I’ve had in the Dallas area.

Staff is friendly and helpful, food was served quickly and it was very well made! We really enjoyed the outing here and will definitely be coming back. Would recommend the Black tonkatsu ramen if you plan on coming.

Visited 6 months ago

Sushi Experience №11

Variedad de comida oriental a precios justos. El sabor de la comida es exquisito.

Visited 6 months ago

Sushi Experience №12

Very good food. Sushi and egg ramen noodles were tasty.

Visited 6 months ago

Sushi Experience №13

Best ramen in Dallas for sure💪🏼We eat here ALL the time

EDIT:
Was** the best ramen place but when they got bought and changed ownership, the quality went down.

Visited 6 months ago

Sushi Experience №14

I can always trust this place because they never disappoint with the ramen. Personally love the chicken Katsu Ramen but my friends prefer the Tonkotsu Ramen. There are other dishes you can choose from if you prefer something other than ramen.

Visited 8 months ago

Sushi Experience №15

Visited 8 months ago

Sushi Experience №16

Happened upon this hidden ramen gem. I normally go to a more known location but the drive...ugh..
This place is soo cute and the Food .. OMG delicious. Loved my pork belly miso ramen soo much I had to go back with my kids.

Visited 9 months ago

Sushi Experience №17

This is one of the best ramen places in town, quick and polite service everytime.

Visited 9 months ago

Sushi Experience №18

Visited 10 months ago

Sushi Experience №19

Visited 10 months ago

Sushi Experience №20

First time eating Ramen here, it was delicious! The restaurant was so pretty but unfortunately I couldn't dine-in.
Edit: Finally had the opportunity to dine-in, the service was excellent. The crispy chicken gyoza were scrumptious.

Visited a year ago

Sushi Experience №21

Visited a year ago

Sushi Experience №22

Visited a year ago

Sushi Experience №23

Visited a year ago

Sushi Experience №24

A quick after church adventure. I've ordered this place on DoorDash multiple times so I figured we could visit.

Wasn't disappointed, I got the porkbelly Ramen, 3 spicy. Solid.
Wife got the salmon tower, solid.
Wife's best friend got the Steak Bento Box. (More food than you think it would be. Leftovers engaged.)
Other friend got a sushi roll and loved it.
Started with Fried Gyoza and edemame.

Everything was great, tasty, and lived up to and exceeded expectations.

Ate too fast to remember ot take pictures.

We'll be back again and I'll update my review 😊

Visited a year ago

Sushi Experience №25

The food was excellent, but the atmosphere and service were lacking.

Visited a year ago

Sushi Experience №26

Not an Izakaya so they should change to name and not be deceptive. Izakaya is like a Japanese pub. This is not. Ramen was meh. Too salty. Overcooked meat. Broth was weak. They seemed to want to cater mostly to pick up orders. Service was very slow.

Visited a year ago

Sushi Experience №27

I ordered takeout. I forgot I had ordered from here before and didnt like it. I ordered the miso ramen. It was fairly bland. Even added chili paste to it, did not add any flavor. Maybe the sushi and other ramen are better. But the miso compared to other ramen places was just terrible.

Visited a year ago

Sushi Experience №28

Trying to call them. Their phone number does not work. I guess they close business

Visited a year ago

Sushi Experience №29

Visited a year ago

Sushi Experience №30

I ordered ramen although the pork was a little under cooked i guess its eaten that way. I loves it though ✌️

Visited a year ago

Sushi Experience №31

Tried chicken stir fry very delicious. They have updated their menu. Isn’t busy on the inside but they have a lot of pick up and to go orders

Visited a year ago

Sushi Experience №32

Visited a year ago

Sushi Experience №33

Great food! Friendly staff. We highly recommend this place 👍🏼👍🏼

Visited a year ago

Sushi Experience №34

First time visiting. Servers were attentive, helpful and very nice/polite. I had the Miso Ramen and it was delicious! I will definitely go back!

Visited a year ago

Sushi Experience №35

Server was very clearly new, or very inexperienced. No plates, no silverware, pretty bad service overall, had to ask or constantly remind them for basic things. The food was delicious though, the crab rangoons were amazing! I also got the cherry blossom sushi rolls and they were delicious.

Visited a year ago

Sushi Experience №36

I went to eat dinner with my brother here. I got the Grill Chicken Ramen with lemonade drink, It was very good, and I really like the chicken.

Visited a year ago

Sushi Experience №37

Amazing

Visited a year ago

Sushi Experience №38

🍲🍜💜🤎

Visited a year ago

Sushi Experience №39

Visited a year ago

Sushi Experience №40

Run down and very cheap looks on the inside, and while I would love to say that the food saves the place... I cannot. I went with a large group, and apparently drew the short straw because I was not brought any food at all. It was bad enough that by the time we were finally able to flag someone down, everyone else at the table had finished. No apology, no offer of anything, just a nod and then off to help the rest of the table. So would heavily not recommend.

Visited a year ago

Sushi Experience №41

Worst ramen in Dallas

Visited a year ago

Sushi Experience №42

Shrimp Ramen and fried rice side go perfect.

Visited a year ago

Sushi Experience №43

Visited a year ago

Sushi Experience №44

Visited a year ago

Sushi Experience №45

Place is amazing. I love the artwork. We ordered crab ragoons, chicken gyoza. Chicken katsu ramen spicy level 4, mild miso ramen. Black Dragon roll & texas Louisiana roll. Cheap and inexpensive. Highly recommend.

Visited a year ago

Sushi Experience №46

My favorite spot to get ramen from. Isn’t ever too crowded and food is consistently yummy. My wife likes the vegetarian options as well.

Visited a year ago

Sushi Experience №47

Good vegan options. Excellent service. Friendly atmosphere.

Visited a year ago

Sushi Experience №48

Slow in the dinning room but a lot of pick up service. Great food! I enjoyed it and will be returning.

Visited a year ago

Sushi Experience №49

Visited a year ago

Sushi Experience №50

My favorite comfort food, highly recommend
🥹

Visited a year ago

Sushi Experience №51

Visited a year ago

Sushi Experience №52

This place is a hole in the wall type of place, nothing pretentious and no frills to the atmosphere and they don't need it because the food speaks for itself.
I got the black garlic tonkatsu ramen and the steamed buns. I would go back *just* for the steamed buns. They were unbelievably fluffy pillows and the crisp pork belly was cooked perfectly with a wonderful sauce.
The ramen bone broth was flavorful and so rich with a generous portion of vegetables and sesame seeds. The bamboo shoots tasted fresh, not canned, and had a delightful nutty flavor. Only downside was that the pork was extremely fatty which would be fine if it was crisp, but it was soft and flavorless.
My friend got the eel rolls and they were perfectly balanced with an excellent sauce.
Service and staff was perfect and I would recommend this place to anybody who loves sushi and ramen. Can't wait to go back and try the bento boxes!

Visited a year ago

Sushi Experience №53

Came in for the first time and it was very slow. Only two tables at a time.. i sat at the bar and was greeted nicely. The service its okay… Ordered different appetizers that I’ve been ordering in different places and this place has surprised me the most. LOVED all of them. The calamari is not too crunchy and not chewy like in other places, and the sauce that comes with it is perfect for it. The crab rangoons are so flavorful, its not just plain cream cheese and crab like in other places either. The first bite was an explosion of flavor. I loved it. The shrimp tempura was nice and crunchy And the takoyaki was crunchy outside(which i loved) instead of soft also very flavorful in the inside. Lastly i tried the cherry blossom roll, and the size is very nice and well prepared. Everything here was such a great experience when it came to flavors. DEFINITELY recommend. Will come back, and is definitely one of my favorite places from now on!

Visited a year ago

Sushi Experience №54

It's been about 2 weeks since we made our first trek to this place. We wanted to give it a whirl due to the fairly good reviews. Formerly known as Zizi's. The exterior is not really visible at night. Interior fairly basic, walls were painted purple with a smattering of anime themed wall scrolls/posters. For a small space it feels really open.

Service was a bit underwhelming and the hostess/waitress was not versed in the food she was selling. She constantly had to go to the back to ask if they had a requested item and about prices. I will discuss more of this in the food section, but overall just getting a drink refill took too long with a bit of snarkiness. To be clear, we only had 1 refill. After we received our food, she vanished until the end of the meal.

The food - we only ordered ramen, 1 Tonkotsu and 1 Chicken Katsu. The Katsu was brought out on a small plate drizzled with "Katsu" sauce and garnished with green onion. This is to keep the breading crispy, until you're ready to add it in the ramen. Portion of chicken was super thin and size was similar to a pattie on a small sandwich, tasted pleasant. Also ordered to it was the garlic oil, chili oil, kimchi, and kaedama(extra noodle). The bowl stock comes with corn, the meat you choose, noodles, boiled egg, and bamboo. The boiled egg was served hard, opposed to the standard for ramen which is yolk runny. The bamboo had a horrible sulfurous preserved flavor, and was still cold from a can. Very off putting both flavor and texture wise. Perhaps they might consider at least rinsing the bamboo in the future, if not par boiling it. Overall with the additions I ordered, the flavor was edible. The Tonkotsu was served the same way stock, but opted to substitute the corn for bokchoy. Was still charged for "substitution" as though it was an extra topping. The broth was the biggest let down. I couldn't believe in any way that this was being called bone broth, and hardly that there was chicken in it at all. Tonkotsu broth is supposed to be savory, creamy, and rich. What we got was watery, saltless, and devoid of any flavor. We then had to ask one of the cooks; who was the only personnel in sight; for soy sauce and chili/garlic oil to make it taste remotely appealing. The chashu pork was actually quite good, 4 square shaped cuts which were a decent thickness. The bowl size was also quite large and though we both ordered extra noodles, I would have done well without them. The ratio of noodle to broth was also appropriate.

Theres potential here, but some things need to be worked out. They do not offer benishoga(salty pickled red ginger) or Togarashi/ichimi powder(red pepper/sesame seed multi spice), 2 very common staples of ramen. We asked, and were given puzzling looks. Not sure if this was due to the waitresses lack of knowledge or the restaurant itself not stocking them. Prices online also need to be updated to reflect instore costs. They charge twice the price for nigiri as Kura, at time of visit was 2 pieces for $6.50.

Visited a year ago

Sushi Experience №55

Visited a year ago

Sushi Experience №56

Loved it!! Highly recommend the miso ramen and their fried dumplings

Visited a year ago

Sushi Experience №57

At first driving up to this establishment you don't really think much of it, maybe a small hole in the wall place but upon entering the doors, the whole dining room kitchen is exposed and it it tranquil as far as the atmosphere and the waitstaff helped me get my order together. I got the seafood ramen noodle soup and also a side of crab Rangoons (5 per). I paid $22 dollars. So I noticed I paid $22 dollars when leaving and I was found asking my self "what the heck did I just order!?" I had received a quart container of soup and 2 other small boxes. One small box of ramen noodles and the crab rangoons in the other. As I bite into the crab Rangoon I notice it has something extra inside, as I investigate I notice it's actual crab meat in the crab Rangoon not just cream cheese. They also came with a side of spicy ginger sauce and it paired with the rangoons perfectly. The ramen noodles I mixed up into my soup and mixed it up. The food was so delicious and HOT! I got plenty of seafood in my soup and in every single bite. Not joking! Fresh big shrimp, mussels, small shrimp, octopus, calamari and a bunch of veggies. It was light but it certainly left me too full. I was not disappointed I will return to try other things out.

Visited a year ago

Sushi Experience №58

Visited 2 years ago

Sushi Experience №59

Would return again. The service was good. The environment was pleasant. The bathroom was clean.

Visited 2 years ago

Sushi Experience №60

Visited 2 years ago

Sushi Experience №61

Visited 2 years ago

Sushi Experience №62

Visited 2 years ago

Sushi Experience №63

The Sashimi Bento box was really good and had a good assortment of fish to try!
There was so much food I had leftovers

Visited 2 years ago

Sushi Experience №64

Muy bueno familia y exelente comida

Visited 2 years ago

Sushi Experience №65

Visited 2 years ago

Sushi Experience №66

Fast and friendly

Visited 2 years ago

Sushi Experience №67

Visited 2 years ago

Sushi Experience №68

Literally the sweetest! I loved the food so much and the prices were great!

Visited 2 years ago

Sushi Experience №69

Been long time ago since I had been to this restaurant. Noticeable r the changes- new painting, new & cleaner floor & brighter. Very good food.

Visited 2 years ago

Sushi Experience №70

Muy buena comida.

Visited 2 years ago

Sushi Experience №71

Visited 2 years ago

Sushi Experience №72

The black tonkotsu ramen was amazing!! Pair that with delicious Thai tea and you will be amazed! Their bento box servings is BIG and scrumptious. The fried rice is also really good if you are looking for something simpler.

Visited 2 years ago

Sushi Experience №73

I've never had ramen at a restaurant and I must say it was delicious! Try the spicy tonkotsu.

Visited 2 years ago

Sushi Experience №74

Really good food & service

Visited 2 years ago

Sushi Experience №75

Visited 2 years ago

Sushi Experience №76

Top class. Quality ingredients. Quality fish. Tastes great!

Visited 2 years ago

Sushi Experience №77

Good flavor

Visited 2 years ago

Sushi Experience №78

Good food
Good place
Nice and clean

Visited 2 years ago

Sushi Experience №79

Food was really good big portions for a good price was only 36 for two people with included 2 drinks and two entrees. Definitely coming back highly recommend.

Visited 2 years ago

Sushi Experience №80

Visited this place with my wife yesterday and we were not disappointed at all. I had a huge craving for ramen and couldn’t find anything good around our area. We drove in from Royse City to check it out and left very happy. The service was fast, food was very tasty and hot. Will definitely be coming back for more!

Visited 2 years ago

Sushi Experience №81

Spicy beef was great. Cucumber rolls; the wrap was a little unfresh, (ie. slightly bitter.)

Visited 2 years ago

Sushi Experience №82

Visited 2 years ago

Sushi Experience №83

We happened into this place and glad we did. Everything was tasty. We had ramen and appetizers also rice dish. The spicy jalapeño chicken was to die for. Am be it a small serving size for the price. Most other Asian restaurants in the area offer much more for the cost. This being said it was very vet good. The steamed buns weren't my favorite but the dumplings were nice. Ramen was a treat. I like that you can pick your soccer level here and be careful, they dont play here. All in all a good experience. I will go back.

Visited 2 years ago

Sushi Experience №84

Zizi Ramen is always good. Every time we get food there, it’s always hot and fresh. It’s further away from us than another place and we purposely go there just because the quality. Staff are friendly as well. Highly recommend this place.

Visited 2 years ago

Sushi Experience №85

They got the best spicy edamame around. Just wish they stayed open a little later but that’s ok. Ramen and sushi are pretty legit too. ❤️

Visited 2 years ago

Sushi Experience №86

Great service and delicious food 😋 👌

Visited 2 years ago

Sushi Experience №87

Visited 2 years ago

Sushi Experience №88

Visited 2 years ago

Sushi Experience №89

Ramen and sushi was really good. Will definitely be coming back often

Visited 2 years ago

Sushi Experience №90

Excellent onigiri sushi curated by ChefNuke23. Also enjoyed takoyaki. Recent owner & management change, anticipate improvrments. Very clean, unassuming atmosphere (a/c is chilly).

Visited 2 years ago

Sushi Experience №91

Cheap great food, 10/10

Visited 2 years ago

Sushi Experience №92

Visited 2 years ago

Sushi Experience №93

The food is fantastic and the service 👌

Visited 2 years ago

Sushi Experience №94

Visited 2 years ago

Sushi Experience №95

The best crab rangoons i’ve ever had, the orange chicken was OK and give her that for stars but overall the service is great and the food is fresh

Visited 2 years ago

Sushi Experience №96

Totally delicious sushi! We ordered the Philadelphia roll, Hawaiian roll, and spicy tuna roll (very spicy!) and were SO impressed! We will definitely be back

Visited 2 years ago

Sushi Experience №97

Visited 2 years ago

Sushi Experience №98

Visited 2 years ago

Sushi Experience №99

I wish I could no starts then worst customer service I have ever experienced… I asked the waiter if he knew what sushi was the spiciest roll and point at the menu and said it’s all
On the menu…. I was so shocked I even told him your customer service is horrible he then looked at me and said well it’s on the menu. I wish I would have never came here even the food was discussing I ordered the spicy chicken bento box and my salad was old and tasted sour the rice was sticky and it was less than a whole scoop it was just the worst do not recommend!!!! Run the other way

Visited 2 years ago

Sushi Experience №100

I’ve only tried the sushi. Great place for inexpensive sushi!! Planning on trying the ramen soon! Of course and update will be made when I do. Haven’t dined it mostly order on Uber eats. I haven’t had any issues!

Visited 2 years ago

Sushi Experience №101

Phenomenal! You can’t go wrong with anything on the menu. I’ve tried sushi, ramen, pho, rice, boba & appetizers, and everything was flavorful.
Authentic, delicious and great value!

Visited 2 years ago

Sushi Experience №102

Best fried rice I've had since moving to Texas & i love Asian influenced food so I've been to over 20 Asian restaurants in Dallas the past year

Visited 2 years ago

Sushi Experience №103

This is one of my new favorite Ramen, sushi, and pho spots. And don't forget to try the Boba and other drinks.

Visited 2 years ago

Sushi Experience №104

Decided to get our meal to go this time. They juice and noodles were in separate containers, which was nice. Don't like that they put the soup in such a little container because not all the noodles fit in it. They were pretty fast with getting it together, and it was delicious as always.

Visited 2 years ago

Sushi Experience №105

Visited 2 years ago

Sushi Experience №106

Visited 2 years ago

Sushi Experience №107

Visited 2 years ago

Sushi Experience №108

The person who answer the phone needs to understand better what the customer wants, my whole order was wrong after repeating it 3 times. Plus the fried rice with shrimp had an awful taste and I end up throwing away. Bad service and food.

Visited 2 years ago

Sushi Experience №109

The food was fantastic, I'll be a regular customer.
The place is not fancy from the outside nor the inside. It's a calm place.
Their strong point is definitely the wonderful food they make. They make you feel special because the food looks like it's from a cooking magazine and the flavors are fresh and delicious and balanced.
I really liked that you can call the server by hitting a button (each table has an individual button), so the waiter doesn't bother you while you're eating your meal like at other places.

Visited 2 years ago

Sushi Experience №110

Old fry oil, you can really tell. Very poor quality food. Cannot believe I just wasted 100 bucks on this.

Visited 2 years ago

Sushi Experience №111

Visited 2 years ago

Sushi Experience №112

Visited 2 years ago

Sushi Experience №113

Visited 2 years ago

Sushi Experience №114

The ramen was great!

Visited 2 years ago

Sushi Experience №115

This is an unexpected, but amazing place to get both Pho and sushi!

Visited 2 years ago

Sushi Experience №116

If I could rate zero I would. This place is trash. Ordered through Uber and our driver arrived an hour after we ordered and had to wait an hour for our order. And they’re out of chicken? Now we have to reimburse the driver with tips for an hour of his time waiting for our order and dinner is an hour and a half late. Thanks Zizi! Never again

Visited 2 years ago

Sushi Experience №117

Visited 2 years ago

Sushi Experience №118

We gave Zizi a second chance after the new owners took over and we are so glad we did! We ordered the spring rolls (comes with 3), salad with ginger dressing (great ginger flavor), Tonkotsu ramen (ordered it #1 spicy which had my eyes watering, I would recommend no spicy if you're sensitive) and shrimp pho (the broth needed to be warmed up but it had the best flavor I've ever tasted). We are so happy to have found a pho and ramen spot right around the corner and will be ordering from them frequently. If you haven't, absolutely give them a try!

Visited 2 years ago

Sushi Experience №119

Im sorry for giving 3 star. I dont know how this restaurant has good reviews. I ate sushi and ramen. We want sushi without crab, they made with crab. Its okay, the girl who serving us was so cute and kind. But taste very bad… i dont wanna complain about ramen.. just go get instant ramen… and i saw sushi station when im paying.. please clean you cutting board every different sushi!!!! Its fish not a joke…

Visited 2 years ago

Sushi Experience №120

My favorite place. Mainly because I like fried rolls.

Visited 2 years ago

Sushi Experience №121

Visited 2 years ago

Sushi Experience №122

Visited 2 years ago

Sushi Experience №123

Visited 2 years ago

Sushi Experience №124

Visited 2 years ago

Sushi Experience №125

My first time here and I was amazing the staff was nice and very attentive Megan and Baw are wonderful people and made me feel welcome and comfortable

Visited 2 years ago

Sushi Experience №126

Visited 2 years ago

Sushi Experience №127

Visited 2 years ago

Sushi Experience №128

Food and service are great. Ample room for dining-in, but doesn't feel welcoming to sit down and eat inside.

Visited 2 years ago

Sushi Experience №129

The food was incredible!! If you didn't know where this place was you may not see it but those are the best kinds of places which this one was! Ramen was delicious. Tempora and dumplings hit the spot. Plus the dumpling sauce was sooo good I had to ask for some to go. I'll be returning for my ramen fix quite often.

Visited 2 years ago

Sushi Experience №130

It was hard to find a clean table when we walked in last night, the floors felt dirty, service was glacial. My $4.50 Vietnamese iced coffee, when it finally arrived, was served in a 12 ounce plastic cup. We had been sitting there for almost a full hour before our two bowls of ramen were served (it was obvious to-go orders were the priority as we watched the delivery drivers come and go). I ordered the black tonkotsu ramen, medium spicy; noodles were okay but spaghetti-like, and all I could taste was chili sauce. My son ordered the vegetarian ramen, and the broth had been boiled so heavily (industrial microwave??) that the bowl was still steaming after 15 minutes; we ended up taking it to go.

Visited 2 years ago

Sushi Experience №131

Visited 2 years ago

Sushi Experience №132

Excellent Ramen! Fast service and tasty food. Will definately be back!

Visited 2 years ago

Sushi Experience №133

The food here is quite good. I had the combination beef Pho Noodle plate and it was satisfying. It was my first time here and I think it's safe to say that this restaurant has some of the best Ramen noodle dishes in town. I was impressed and definitely will be back here to try more of their menu.

Visited 3 years ago

Sushi Experience №134

Visited 3 years ago

Sushi Experience №135

I feel nauseous after eating their sushi. The salmon roll was smothered in warm mayonnaise and the spicy tuna roll was a nearly tasteless mound of red mush that only left a mildly burning aftertaste. It took over 30 minutes for an order of two of their "beginner" rolls. I liked their ramen years ago but this was a terrible experience tonight. It's changed a lot and it's lit like a DMV. The people behind the counter seemed to be struggling.

Visited 3 years ago

Sushi Experience №136

I ordered lunch for my guys at Eliteautowerks the food was great the customer service was spot on they were nice enough to label each ones lunch choices definitely would recommend this restaurant. Also had to call back for receipt they sent the text right away with the receipt.

Visited 3 years ago

Sushi Experience №137

Visited 3 years ago

Sushi Experience №138

Best fried rice I've ever had!

Visited 3 years ago

Sushi Experience №139

Visited 3 years ago

Sushi Experience №140

This place is one of my favorites for ramen and sushi. Staff is friendly too.

Visited 3 years ago

Sushi Experience №141

This place served a fantastic meal today! We came for the combo they advertised where you buy 2 Phó and get an order of chicken wings for free and they were definitely the star of the show. The ramen options at this place are pretty great too. They also offer Bento box meals with a variety of fried items. Nonetheless we really enjoyed every item we ordered today.

Visited 3 years ago

Sushi Experience №142

Visited 3 years ago

Sushi Experience №143

Always great food and friendly staff. Freshly made sushi and the Pho and Ramen are awesome full of flavor.

Visited 3 years ago

Sushi Experience №144

Visited 3 years ago

Sushi Experience №145

Visited 3 years ago

Sushi Experience №146

Well based on my personal experience, I did not find anything wrong with my dine in. My server was courteous. As for meal, I ordered Chicken Fried Rice. Being a Rice connoisseur, I would know what to expect. The meal was both organized, and delivered in a timely manner.. The Rice was to my liking, with one exception; For the price, the portion was much to small.. I can’t fault the Restaurants economic status. What I can and will do, is compare my findings with other Restaurants. That will determine weather or not this Restaurant gets a second chance.. So with all that has been said, I would not rate my experience with this Restaurant, below a 4 ⭐️

Visited 3 years ago

Sushi Experience №147

This restaurant does well with it's own style of presentation. Everything tasted good, but it did catch me a little off guard since I was expecting a more traditional Japanese style sushi. I went for the Crazy Dallas which doesn't have rice, another roll that I forgot the name of and two orders of shrimp tempura.

Service here is really convenient cause you just press a buttpn to call for a server. I also tried their ramen on a separate occasion and it was also really good!

Visited 3 years ago

Sushi Experience №148

Great food great service first experience was excellent.

Visited 3 years ago

Sushi Experience №149

The ramen was so flavorful! We tried the tonkotsu ramen level 2 spicy. No regrets! The black dragon roll was delicious as well. The server was nice and polite. Will come back!

Visited 3 years ago

Sushi Experience №150

Visited 3 years ago

Sushi Experience №151

Beware of bugs in your food. Unbelievable! I found a roach in my ramen. This place should be shut down for health issues

Visited 3 years ago

Sushi Experience №152

Dead Crickets on the floor / not clean
Don’t think they wipe everything down on tables
Bathroom handle broken to toilet
Service is ok
Good was good but better options around

Visited 3 years ago

Sushi Experience №153

Visited 3 years ago

Sushi Experience №154

After waiting 45 minutes for my fried rice, I asked again if it was going to be ready soon only to be told they were now out of fried rice… I hate leaving bad reviews but it is unacceptable to have a customer waiting for that long and not advice them that they no longer have something they ordered (the only thing I ordered as my siblings got something else). Also, as my sisters where checking out, they tried charging me for the fried rice I never received!

I have been visiting this place for two years now but after they have switched owners the food is no longer good. The ramen does not taste the same, noddles too soft. The sushi is cut too thick to enjoy the bite. The oil also needs to be changed as the vegetable tempura was not enjoyable with the burnt oil aftertaste it gave.
I tried giving the new owners another chance but it does not seam to be worth it.

Visited 3 years ago

Sushi Experience №155

I'm a foodie person and I like to try food at different areas, giving a chance to new restaurants and some that are hidden. I would say about the food from 1 to 5 I'm giving them at 3.5, it can be 4 but It needs something in the soup. We had sweet tea and bubba thai tea, good 👍🏻 . The staff is friendly.

Visited 3 years ago

Sushi Experience №156

Very friendly! Felt welcome! Will be back. :)

Visited 3 years ago

Sushi Experience №157

Visited 3 years ago

Sushi Experience №158

The food was good but the wait time for the food was so long! My family and I probably waited around 25-30 min for ramen to come out.

Visited 3 years ago

Sushi Experience №159

Excellent Tonkotsu and delicious coconut Boba smoothie!!! Highly recommend!

Visited 3 years ago

Sushi Experience №160

Visited 3 years ago

Sushi Experience №161

The food is fantastic!!!

Visited 3 years ago

Sushi Experience №162

We came in for dine-in and after waiting 15 minutes for drinks we waited another half hour as they proceeded to fill take out orders right in front of us for people who came in and ordered after us. I am not sure why it was this way but watching people come in, place orders, and receive food multiple times before us after being seated and ordering made me feel like our business did not matter. The food was fine but I will not be coming back

Visited 3 years ago

Sushi Experience №163

Visited 3 years ago

Sushi Experience №164

Excellent food, service, and good atmosphere. BYOB and they’ll have wine glasses soon!

Visited 3 years ago

Sushi Experience №165

Update been coming here for years since the original owner. My favorite place to go to enjoy some ramen & spend time with friends or loved ones..quite little place great too have conversations while enjoying a meal. Food takes time to prep so not a place for someone in a hurry due being under staff but worth the wait. Nice lil hidden gem in the north dallas area.

Visited 3 years ago

Sushi Experience №166

Had Ramen with my brother here employees were nice food was good great experience

Visited 3 years ago

Sushi Experience №167

The food was so good and got out to us surprisingly fast! The Boba was excellent too, the ramen was actually just amazing but there was so much that I couldn't finish it all so I felt really bad about that. I also got sushi and the sushi was pretty tasty too.

Visited 3 years ago

Sushi Experience №168

The best ramen and coffee boba

Visited 3 years ago

Sushi Experience №169

I love this place they always take care of me

Visited 3 years ago

Sushi Experience №170

I’m giving it 5 out 5 because how great the ramen was and how close it’s to Lake Highlands. So I order to go, the fired calamari was not that great on its own. The batter didn’t have any favor and on top of that, it was $7 for how much it was served. However, once you dip it into the sauce, you won’t really taste the batter. Now the ramen, I ordered the Tonkotsu ramen, I think it’s #1. That’s was some tasty ramen. What really sealed the deal was the egg. It had flavor I never had with other ramen places. I can’t really describe, you will have to try it yourself. Also you can choose your spicy level from 1-3, I chose 2. It was good amount of spice. It was spicy, but not to point where I can’t breathe. Overall, it’s a good place to eat with friends and family.

Visited 3 years ago

Sushi Experience №171

I’ve been going to this place for a while, i love it so much! They know me by name and they’re always so welcoming and helpful. Food is always fast and super yummy. 😋😋😋

Visited 3 years ago

Sushi Experience №172

Found a hair in my food. I have blond hair

Visited 3 years ago

Sushi Experience №173

Visited 3 years ago

Sushi Experience №174

One of the best ramens we have tried! Very flavorful broth and tasty pork belly. The stuffed jalapenos were amazing! Staff was friendly and welcoming. Definitely recommend!

Visited 3 years ago

Sushi Experience №175

Visited 3 years ago

Sushi Experience №176

Visited 3 years ago

Sushi Experience №177

Food was great!! Great atmosphere!

Visited 3 years ago

Sushi Experience №178

Visited 3 years ago

Sushi Experience №179

Can't think of any reason to not give this place a5 star. Weird huh.

Visited 3 years ago

Sushi Experience №180

Visited 3 years ago

Sushi Experience №181

Unexpectedly amazing. The service was great and the food was delicious! We don't have to drive all the way to Richardson for good Ramen anymore!

Visited 3 years ago

Sushi Experience №182

My wife and I had the vegetable ramen and it was delicious. We will definitely be back

Visited 3 years ago

Sushi Experience №183

Visited 3 years ago

Sushi Experience №184

Visited 3 years ago

Sushi Experience №185

I cant go a week without their Spicy Ocean ramen, it just has such a unique taste and all the ingredients complement each other so well, not only that but the rolls are all amazing as well !

Visited 3 years ago

Sushi Experience №186

Food is ok but place smells like dirty mop.

Visited 3 years ago

Sushi Experience №187

They should put that they do not accept pets, do not tell you once you are sitting at the table! I find it in very bad taste

Visited 3 years ago

Sushi Experience №188

Great food! We ordered way to much. Don't skip on the avacado bomb it's amazing.

Visited 3 years ago

Sushi Experience №189

Visited 3 years ago

Sushi Experience №190

I don’t know about the food because I was close to vomiting when I saw how filthy everything was. Saw into the disaster area serving as their kitchen, holy cow, looked like my teenager’s bedroom. Basically empty at 6:00 on a Thursday. Good rule of thumb: struggling sushi places can’t afford to stock fresh fish. Save yourself a trip to the ER!

Visited 3 years ago

Sushi Experience №191

Very friendly and nice stuff, delicious food!

Visited 3 years ago

Sushi Experience №192

Visited 3 years ago

Sushi Experience №193

Visited 3 years ago

Sushi Experience №194

Go here if you want to get food poisoning

Visited 3 years ago

Sushi Experience №195

Excellent ingredients ❣❣❣
Excellent Flavor ❣❣❣
Excellent place to dine on delicious food in the neighborhood 😋 👌 😀 ❣❣❣

Visited 3 years ago

Sushi Experience №196

Eat at this restaurant once a week for the last year. Food is great and menu covers your sushi, pho, and tempura dishes. Appetizers are very good, and prices for your meals are very reasonable. Recommend Bento Box meals!

Visited 3 years ago

Sushi Experience №197

Visited 3 years ago

Sushi Experience №198

🚗 Zizi Ramen & Sushi is in a shopping strip center on Plano Road. It was close to where we attended a 40th Anniversary Reunion concert for 'Acappela' at the Highland Oaks Church of Christ on Walnut Hill Ln. So it IS conveniently located.
🙏🏽 The owner who multi-tasked as host, wait staff, and cook was extremely courteous and personable.
⿵ Outside and in • It appears like a 'hole-in-the-wall' restaurant, yet clean and orderly. While we waited for then ate our food, there were no other dine-in customers and by the time we left, only two take out customers came in to pick up their orders. So not very busy for Saturday at 6:00 pm dinner time.
⛩ My daughter and I both got 🍵 Miso soup, I ordered yellowtail 🍣 Nigril, crunchy roll (sushi) +🥤, and she got 🍱 Orange Chicken Bento. Pretty large portions, so we had a lot of take-home. 2️⃣ meals for ↝ $37.º⁸ + tip.
⌛ Were I to drive 1-½ hours into Dallas again to attend another function at Highland Oaks I might eat at Zizi Ramen & Sushi because I know where it is now, otherwise the meal was unremarkable.
.
👨🏽‍🍳 🍵 🍣 🍱 🥢 🥦 🍊

Visited 3 years ago

Sushi Experience №199

Amazing Bento Boxes and honestly the best crab Rangoon I’ve ever had.

Visited 3 years ago

Sushi Experience №200

Visited 3 years ago

Sushi Details
  • 11 sushi photos
  • 200 sushi reviews
  • 4.3 Sushi Rating
  • Reservations: +1 214-506-0765
  • Menu Website: https://www.osaizakaya.com/
  • Sushi Address: 9711 Plano Rd, Dallas, TX 75238, United States
  • Sushi Map: 32.8796477, -96.7014251
Specialties
  • Restaurant
  • Ramen restaurant
  • Sushi restaurant
Sushi Hours
  • Sunday: 12–9 PM
  • Monday: 11 AM–2:30 PM–4:30–10 PM
  • Tuesday: 11 AM–2:30 PM–4:30–10 PM
  • Wednesday: 11 AM–2:30 PM–4:30–10 PM
  • Thursday: 11 AM–2:30 PM–4:30–10 PM
  • Friday: 11 AM–10 PM
  • Saturday: 12–10 PM
From the business
  • Identifies as veteran-owned: Available
Service options
  • No-contact delivery: Available
  • Delivery: Available
  • Takeaway: Available
  • Dine-in: Available
Highlights
  • Great tea selection: Available
Popular for
  • Lunch: Available
  • Dinner: Available
  • Solo dining: Available
Accessibility
  • Wheelchair-accessible car park: Available
  • Wheelchair-accessible entrance: Available
  • Wheelchair-accessible seating: Available
  • Wheelchair-accessible toilet: Available
Offerings
  • Comfort food: Available
  • Healthy options: Available
  • Quick bite: Available
  • Small plates: Available
  • Vegetarian options: Available
Dining options
  • Lunch: Available
  • Dinner: Available
  • Dessert: Available
  • Seating: Available
Amenities
  • Toilets: Available
  • Wi-Fi: Available
  • Wi-Fi: Available
Atmosphere
  • Casual: Available
  • Cosy: Available
  • Trendy: Available
Crowd
  • Family friendly: Available
Planning
  • Accepts reservations: Available
Payments
  • Credit cards: Available
  • Debit cards: Available
  • NFC mobile payments: Available
  • Credit cards: Available
Children
  • Good for kids: Available
  • High chairs: Available
  • Kids' menu: Available
Parking
  • Free of charge street parking: Available
  • Free parking lot: Available
  • Parking: Available