Kura Revolving Sushi Bar

I had never been to a revolving sushi place in my life before this, so this was a cool experience for me! The food was incredible and filled us up for cheap. The small portions of sushi make it easy for you to try everything.

The service was super fast and accommodating. A cute little robot serves you drinks. There are gachapon machines with One Piece themed figures, and they also have One Piece themed food. Everything was really good!

Visited 7 months ago

Really fun food experience! Tasted much better than I expected too. Expensive ($3.80 per plate / with 2-4 sushi a plate) but it was a lot of fun and pretty unique for Pittsburgh. The food comes out super fast and it's always a blast seeing what's gonna come down the conveyer belt next 😁 🍣

Visited 6 months ago

This place is a fun revolving sushi bar spot! We went on a Friday at 7 PM, and the wait was about 20 minutes for 2 people. The sushi is decent, though there are better sushi spots in Pittsburgh. Love that they switch up the menu based on popularity, and the screen for extra orders plus the serving robot are cool touches. Worth trying for the experience!

Visited 5 months ago

Concept is great, execution is awful. We signed in and were told the wait would be 0-10 minutes. It was 35 minutes before we got a text, and we waited another 20 minutes to be actually seated after they said our table was ready. They said they were short staffed, which I’m very sympathetic to, but there were seven (or more) open and bussed tables. After we were finally seated, the conveyor belt ran for about 15 minutes before a single plate of food made its rounds. Once food started coming, it was only edamame and watermelon for about 10 minutes before any sushi started coming, and even then it was only three types of nigiri that came through. For our whole visit, not a single hand roll was passed on the belt. We had to order anything we wanted on the iPad, which was the only way we were ever actually able to get any food. And turns out, there’s a limit on the orders you can make while you still have outstanding orders. Oh, and there were no napkins at our table or a place to dispose of garbage that isn’t the designated plates that can fit through the counting slot. I will say though that everything we received was delicious.

For the price of a restaurant like this, we were quite disappointed. I understand that staffing is a problem, but this experience was unacceptable. I hope they iron out their kinks soon because I’d love to come back when the service is improved.

Visited 3 months ago

We stopped by Kura while visiting from out of town and were excited to try out the conveyor belt sushi experience. The concept seemed cool with a huge conveyor belt running through the restaurant with various plates of sushi. Unfortunately, there were very few options for us to choose from on the belt. The attached video of empty plates sums up our whole experience.

The only way we managed to get any sushi was by ordering from a touch screen, but we soon found out that there was a limit to how many items we could order at once. This limitation, combined with the lack of sushi on the conveyor belt, made for a disappointing experience.

We had to wait an hour to be seated, and it was not worth the wait. One of the items we ordered on the screen never came. After checking on it twice within an hour, they eventually gave us a dish of free mochi and canceled the order.

While the concept is interesting, the execution was lacking. They need more staff preparing sushi for the belt to ensure a steady supply of options. Overall, it was underwhelming to say the least.

Visited 9 months ago

The concept at Kura Revolving Sushi is undeniably cool and has a lot of potential, but it falls short in execution due to poor management and staffing issues.

The restaurant seems severely understaffed, leading to long waits for seating and service. Despite the revolving sushi concept, many plates were empty, and food took an unreasonably long time to come out. Most of the 3.5 hours I spent here were wasted waiting for food and drinks, as nearly everything had to be ordered through the screen rather than being readily available on the conveyor belt.

Additionally, the service was disappointing. Brittany, a staff member, was unfriendly and lacked effective communication, which only added to the frustration.

With better management and staffing improvements, Kura could truly shine, but as it stands, the experience is more frustrating than enjoyable. Hopefully, they make changes soon because the concept deserves better execution.

Visited 3 months ago

We’ve eaten at Kura a few times and I really like it. Their sushi may not be the best in town, but they are made with fresh ingredients. The place is clean, well maintained, and fun. Staff are friendly. I don’t know about weekends but we were seated immediately during the weekday lunch hour.

Visited 7 months ago

The atmosphere it really cool.
But very over priced ! Most Sushi is sold per one or two pieces
Not a full roll .The sushi is on a conveyor belt that continues to circle the tables through out the restaurant.
Most looked old and dried out . Raw fish should be keep chilled . You can order from the kitchen which I would recommend.
It's a cool trend in Japan . But this restaurant isn't for me.

Visited 4 months ago

Went here after having not gone for some months and left very disappointed. Atmosphere is nice, service is good (considering we had no interaction after being sat down and drinks are served on a robot which is cool) but the food was worse than meh. Almost everything was bland and unimaginative and the miso soup was so salty and fishy and unappetizing it was inedible. Kura is fun as a concept and it was good the first couples times we went but quality has bottomed out while prices have only gone up.

Visited 2 months ago

A lot of fun - had decent service every time we’ve been there including Christmas Eve.

Visited 2 months ago

Visited 2 months ago

Visited 2 months ago

I love this place. The food was amazing. I love the atmosphere and the location is good too.

Visited 2 months ago

Me: “I accidentally ordered a plate just now. Can I change it before it is delivered?”
Waiter: “No, I got into trouble for doing this last time.”
Me: Shrugged.
Waiter: “Do you want me to cancel it?”
Me: “So I can cancel it?”
Waiter: “No, you can’t. I can.”

This waiter could just tell me that he can cancel the order, and I can place another one.
If he has trauma with his employer, I’d suggest he stay at home instead of being here, struggling to be polite and use his brain.

P.S. Most portions of food are half the size they were when the restaurant first opened.

Visited 2 months ago

Good sushi! Fun place

Visited 3 months ago

So much fun! Our 5 year old loved it.

Visited 3 months ago

Visited 3 months ago

Food is great. Love the different sushi options and being able to try new things.

There are 2 major issues though. The belt is almost always empty. They need to make sure the sushi on the belt is actually stocked so people don’t have to constantly order off the screen. Also, the service is pretty bad. They are slow, inattentive, they don’t clear trash off your table while eating so you get stuck having napkins, straw papers, empty cups, etc on the table. They always seem to have a bad attitude as well.

Visited 3 months ago

Visited 3 months ago

Went here back when they opened, out of state staff helping to launch the restaurant were *killing* it. Went back a few times, fiancée and I love it here. It steadily went down hill. This last time we waited for 30-40 minutes, there was *one* staff member for front of house, doing her absolute best but struggling. The second another staff member showed up it immediately went smoother but this poor girl wasn't able to go to the bathroom with how busy it was. You guys *have* to hire more people, you have to be nicer to your employees, and you have to respect a brand that's proud of itself but this was not the showing it should have been. We'll be back cuz we do love the sushi, but for the love of God Management needs to make changes to their scheduling or people will stop coming. Don't let this become a regular thing y'all, it's a great time otherwise. Highly recommended normally, but until the Management gives more shits about their staff members, I would say avoid it.

Visited 3 months ago

Love that little robot.

Update - still love that little robot

Visited 3 months ago

Henlo,
We came here about a month ago or so.
EXQUISITE!
The food? EXQUISITE! A reasonably priced way to enjoy a wide array of quality Sushi and other delectable foods!
The service? EXQUISITE! Our server Bella was very friendly and even helped save our night by finding my wallet and returning it. Her friendly, compassionate service; combo'd with the incredible food is UNMATCHED!
I look forward to returning here monthly for more enjoyable experiences. 🥰

Visited 3 months ago

This was our first experience and we will be back. Such a fun experience! I loved being able to taste anything I wanted and not committing to an entire roll. From the robot drink server to the conveyor belt sushi and the surprise gifts, we really loved it.

Visited 3 months ago

The concept at Kura Revolving Sushi is undeniably cool and has a lot of potential, but it falls short in execution due to poor management and staffing issues.

The restaurant seems severely understaffed, leading to long waits for seating and service. Despite the revolving sushi concept, many plates were empty, and food took an unreasonably long time to come out. Most of the 3.5 hours I spent here were wasted waiting for food and drinks, as nearly everything had to be ordered through the screen rather than being readily available on the conveyor belt.

Additionally, the service was disappointing. Brittany, a staff member, was unfriendly and lacked effective communication, which only added to the frustration.

With better management and staffing improvements, Kura could truly shine, but as it stands, the experience is more frustrating than enjoyable. Hopefully, they make changes soon because the concept deserves better execution.

Visited 3 months ago

Concept is great, execution is awful. We signed in and were told the wait would be 0-10 minutes. It was 35 minutes before we got a text, and we waited another 20 minutes to be actually seated after they said our table was ready. They said they were short staffed, which I’m very sympathetic to, but there were seven (or more) open and bussed tables. After we were finally seated, the conveyor belt ran for about 15 minutes before a single plate of food made its rounds. Once food started coming, it was only edamame and watermelon for about 10 minutes before any sushi started coming, and even then it was only three types of nigiri that came through. For our whole visit, not a single hand roll was passed on the belt. We had to order anything we wanted on the iPad, which was the only way we were ever actually able to get any food. And turns out, there’s a limit on the orders you can make while you still have outstanding orders. Oh, and there were no napkins at our table or a place to dispose of garbage that isn’t the designated plates that can fit through the counting slot. I will say though that everything we received was delicious.

For the price of a restaurant like this, we were quite disappointed. I understand that staffing is a problem, but this experience was unacceptable. I hope they iron out their kinks soon because I’d love to come back when the service is improved.

Visited 3 months ago

This was my second time dining here, and we are very disappointed. The only way to get ANY food is to order from the touch screen. I love the concept of a conveyor sushi restaurant, but you have to actually put sushi on the conveyor belt for that to work. 100 dollars for this visit, I wish we would have gone elsewhere.

Visited 3 months ago

Robot waiters are super cute

Visited 3 months ago

Visited 3 months ago

Visited 3 months ago

The food is very fresh and not expensive, it was an amazing experience. I really felt like I was in Japan. This place is the most amazing place in Pittsburgh if you want a good sashimi or sushi.

Edit: I am here again, Peyton did an exceptional job explaining how Kura Revolving sushi works to my friends.

Visited 3 months ago

Was an interesting experience but honestly a bit sub par. Not a personable experience which I get and we went to check it out anyway but man do I prefer tipping actual servers. There was no service to tip and they ask you to tip anyway. Robots and conveyer belts bring you everything. The sashimi and roll pieces looked great no complaints there 👌 Got a shoyen ramen bowl and the pork was tough to eat, not verh flavorful. Got a california roll and there was no cucumber in it, just a crab paste and avacado. Charged $6.10 for 2 iced mochis (a dessert you can buy at aldi in maybe a 12pk for cheap) The staff sent to us did not understand english and was having a really hard time helping us. There are no sauce options for the rolls. No spicy mayo and no teriyaki. You can't even order it. You only get soy sauce. I am used to getting full rolls from the local japanese steak houses and they are way better tasting than what I got here. Also the womens bathrooms have bidet toilets which I was kinda excited about being as Ive never seen one or tested one out. The one I picked was broken but I didnt know any better so I went ahead, no big deal, regular toilet experience?? Wait what? Feeling left out I checked the right side toilet. It had lights on the seat and a remote!! So I checked the left side toilet. It saw me, friggin opened up, cleaned itself and flashed its lights at me and played a tune. I should have picked the left toilet. As I had already gone to the bathroom I had now missed out on my free bidet experience and am bummed since I wont be coming back for the food. Make sure you have the best toilet before you go 🫡

Visited 3 months ago

We love Kura. It's my son's most requested restaurant pick. I like that he gets to try a few new sushi pieces or bites of Japanese food each time we go.

Visited 3 months ago

Excelente servicio espero siga mejorando restaurante siga creciendo en servicio primera calidad

Visited 3 months ago

Visited 3 months ago

So much of this is so good! But with so many options, of course I can't love it all haha. Nice date night spot, super great if you hate human interaction as well. Adorable!

Visited 3 months ago

Visited 3 months ago

So fun!!! The wait staff wasn't super attentive, but the experience and food was really fun and delicious!!

Visited 3 months ago

Visited 3 months ago

Visited 3 months ago

VERY expensive for what it is. Was not impressed with the quality of fish or selection of rolls. That being said, the robot gimmick is very cute and the server was sweet.

Visited 3 months ago

El 🍣 sushi estaba bueno , aunque falta más calidad y frescura pues por ejemplo uno de camarones que pedimos olía a pasado , la experiencia del robot fue bonita y ordenar tus propios platillos desde la pantalla que esta en la mesa. Al final te dan como un mini llavero de sushi eso fue nice.

La atención de la Host debe mejorar demasiado. Sin sonrisa ni buena actitud , con mucho desanimo y sin ganas de nada.

Y se que se puede dar lo mejor de uno mismo por brindar una experiencia agradable (porque he trabajado durante años en atención al cliente ). Y desde que entras al local empieza la experiencia del consumidor.

Visited 3 months ago

When ordering the miso soup they both came out cold
No sriracha?
Cold fish on warm rice…
Waited 30 mins for spicy mayo and it was not as expected.
Fish tasted different, I finished dinner around 9pm and my stomach still hasn’t settled.

Visited 4 months ago

Fun and exciting experience! Just what southside needed. Located in a great area right next to the Cheesecake Factory in southside works. The sushi was okay, there wasn’t much on the sushi belt, everything needed to be ordered on the screen. Which that is okay because it seemed to be fresher. The price definitely adds up it was about $4 every small plate. I would go back just because it was fun not for the actual sushi. The mochi was good though.

Visited 4 months ago

Visited 4 months ago

We've been to multiple Kura locations and it's always fun. Good sushi, good selection, the staff is very friendly, and the additional order options come quickly. There was a slight mistake when I ordered my kitsune udon - I think they sent the wrong bowl - but it was retrieved and corrected before I could even get it off the line. Lol The drink robot always makes us smile too.

Visited 4 months ago

Just celebrated my 27th birthday here with my boyfriend and everything was ABSOLUTELY AMAZING
Definitely coming back sometime!

Visited 4 months ago

Very authentic sushi and great atmosphere!
Been here 3 times and will keep going back. Their app is fun to use to track how many plates you've eaten in total and they give you point you can redeem for discounts

Visited 4 months ago

Great date spot. Relaxed atmosphere, and easy dining. Love to come here and grab my favorite plates and try new things!

Visited 4 months ago

This was a very interesting experience. The food was pretty good, and I got to try a lot of different foods.

Visited 4 months ago

Visited 4 months ago

What a great experience we had! I have never been to anywhere like this before. Bella was awesome and extremely attentive to us. She took the time to explain to us how everything worked since it was our first time! Will absolutely be coming back!

Visited 4 months ago

The atmosphere it really cool.
But very over priced ! Most Sushi is sold per one or two pieces
Not a full roll .The sushi is on a conveyor belt that continues to circle the tables through out the restaurant.
Most looked old and dried out . Raw fish should be keep chilled . You can order from the kitchen which I would recommend.
It's a cool trend in Japan . But this restaurant isn't for me.

Visited 4 months ago

Visited 4 months ago

Cool place for Pittsburgh.

Visited 4 months ago

Loved it!

Visited 4 months ago

Visited 4 months ago

Visited 4 months ago

Love this place! Been here twice already and it’s always amazing! Bella is such a sweet server, would recommend!!

Visited 4 months ago

Everything was amazing! Good super fresh, the ice cream fish was sooo neat. Will deff be coming back again!

Visited 4 months ago

bella was so great. we had such a wonderful dining experience

Visited 4 months ago

Fun and great experience all around and the food was great! :D

Visited 4 months ago

Food was excellent as was the service!

Visited 4 months ago

Excellent service and high quality food. Food arrives quickly and menu variety is excellent! Specials and limited time promotions are always exciting!

Visited 4 months ago

Yum yum sushi in my tum

Visited 4 months ago

Love Kura! The most chill easy place to go enjoy some sushi with friends. A cute robot gives you your drinks and there are so many delicious sushi options. What more could you want? Very introvert friendly as well if you want to go alone.

Visited 4 months ago

I had an amazing experience at this revolving sushi spot, thanks in large part to Bella and Alana! Both of them were incredibly friendly, attentive, and made sure our dining experience was smooth and enjoyable. Bella helped us pick out some of the freshest and tastiest rolls, while Alana was quick to refill our drinks and check in to ensure we had everything we needed. Their great customer service truly elevated our meal. The sushi was top-notch, and the atmosphere was fun and vibrant. Highly recommend this place, and be sure to ask for Bella and Alana for excellent service!

Visited 4 months ago

Visited 4 months ago

My friends and I had an amazing dinner at Kura Sushi, thanks to Bella and Alana! Their service was absolutely top-notch. Bella was incredibly attentive, ensuring our table was always clean and checking in on us throughout the night. Alana brought such positive energy, making sure we understood the menu and had everything we needed.

Visited 4 months ago

Food is amazing. Bella is the best, very helpful and had a lot of patience

Visited 4 months ago

bella was amazing she was very helpful

Visited 4 months ago

Overall, very fun!

Visited 4 months ago

I love going here with my with my friends for a bite! Service was fast and friendly!

Visited 4 months ago

Love going here with my friends for a bit! Service is quick, informative and friendly.

Visited 4 months ago

Always love stopping into here when I'm in the area, such a fun dining experience

Visited 4 months ago

Visited 4 months ago

Visited 4 months ago

The sushi is nothing special. Good but not amazing. It's more about the experience of the revolving bar. Still enjoyable.

Visited 4 months ago

If I could leave 0 stars I would. A manager come up to me and my family and accused us of stealing food off the special order belt, which we had not, we only took food we ordered that stopped at our table. He was making a very big scene and it was very embarrassing for us, we cancelled any other food we ordered and left. We have been to Kura Pittsburgh a number of times and know how it works, it was like being told off by the principal.
Total disgrace.

Visited 4 months ago

Very nice selection and the service offered was top notch.

Visited 4 months ago

I love everything about this place, servers are nice, food is great, and the prizes are super cute. Can't recommend more.

Visited 4 months ago

This place went downhill

Visited 4 months ago

Just happened to find this little gem! Absolutely amazing, an introverts dream. Food is delicious, the robot server is adorable, and an overall amazing concept!

Visited 4 months ago

The kiosks were down for some odd reason but staff handled everything very well. Overall still a great experience.

Visited 4 months ago

Bad customer service and the computer pads weren’t working. The hostess was rude and unprofessional. Also, no food on the conveyor belt and the food needed to be ordered to the manager. It defeats the purpose of going to a revolving sushi.

Visited 4 months ago

Came for my mother’s birthday. Terribly rude and inattentive workers in the front. Jevon was particularly disinterested in serving us. Our party was forgotten about and our order neglected despite the restaurant being nearly empty. Food ranged from mediocre to awful. Half of the menu was unavailable (which half the employees were unsure of) dispenser and electronic ordering weren’t working. Will not be returning.

Visited 4 months ago

Quiet atmosphere with excellent service. Went for my birthday, had the best time. Couldn't ask for better sushi and a lovely variety as well.

Visited 4 months ago

Just horrible

Visited 4 months ago

Visited 4 months ago

Visited 4 months ago

Visited 4 months ago

Interesting/fun concept, but the food came up short in a big way

Visited 4 months ago

The novelty of taking sushi from a conveyer belt and being served drinks by a robot is worth the experience just by itself. Pair that with the excellent food and great servers and this place is a no brainer.

Visited 4 months ago

Options were not great but was a unique experience with a robot waiter and such. All of us got stomach aches an hour later… won’t be back.

Visited 4 months ago

this place is pretty cool honestly, the tech is pretty crazy. i love the concept as well, and good service.

i just don't think the food is all that high quality unfortunately, definitely more of a quantity over quality vibe here.

Visited 4 months ago

A lovely experience, very cute. The garlic skipjack has to be the best sushi on the menu! It’s delicious. Everyone was kind and attentive. Jevon was our server and he was also incredible.

Visited 4 months ago

Visited 4 months ago

Visited 5 months ago

I find it weird there's not real people coming around to talk to you or check on you and there wasn't many vegetarian options and the fish was weird to me. I really didn't enjoy the experience. I guess you really have to like a lot of raw fish. A robot bringing me a drink is not good service to me. The staff that waited you wasn't very friendly either

Visited 5 months ago

Visited 5 months ago

This place is a fun revolving sushi bar spot! We went on a Friday at 7 PM, and the wait was about 20 minutes for 2 people. The sushi is decent, though there are better sushi spots in Pittsburgh. Love that they switch up the menu based on popularity, and the screen for extra orders plus the serving robot are cool touches. Worth trying for the experience!

Visited 5 months ago

Really disappointed. Loved this place when it opened. Went today to bring someone out of town and ranted and raved about it to her. When we got there, there was NOTHING on the conveyer. Nothing. We watched for 25 minutes or so and nothing came out. Other tables started talking to us saying it was ridiculous and they were leaving. I was so excited to show my visitor that we stayed but I kept apologizing. We ended up ordering from the screen but that's not the appeal of "revolving sushi". We asked a server what was up and they said they were understaffed. I can empathize with the staff who were there, but I'm not sure there was more than one as nothing was coming from the kitchen except slow-moving screen orders. Management has screwed up. Not sure I'll be back again, and I was a happy frequent customer. Disappointing experience.

Visited 5 months ago

Visited 5 months ago

I wasted $40 here. I never write reviews but just really upset about my experience here. Ordered a ramen and it came out cold and flavorless. We politely asked someone if we could send it back since it was literally cold the moment it came out and she said “yeah one sec” but she never came back. I thought she forgot so I pressed the recall button 10 minutes later and she still never came so ultimately we gave up. The sushi was so bad, they call it “salmon roll” but the salmon on it was like the size of a fingernail, I wouldn’t even call that salmon, it was the worst I’ve ever had. The only good thing about this experience was the hostess, don’t know her name but she wore glasses. She was super nice and pleasant. Overall so disappointed and sad with this experience. We ran over and got pizza after this because we didn’t even eat enough.

Visited 5 months ago

We just stopped in for a drink, we'll come back for dinner another time.

Visited 5 months ago

Always a great experience! I went in a group of six which seems to be close to the largest party they can accommodate. There was a robot that brought you drinks. You could order specific menu items that zoomed right to your table but we mostly claimed dishes as they passed on the conveyor belt. We were at the last table and still plenty of food came by. For every 15 dishes purchased you received a free toy. It was all very exciting and the food was very good. There was a very long wait to get a table but there is a very fun establishment next door.

Visited 5 months ago

Visited 5 months ago

Really enjoyed this place, it was a cool experience. Revolving sushi bar

Visited 5 months ago

I don’t eat seafood, yet they had great options for me, including beef udon, a tasty miso soup, and nice dessert options. Very cool process and atmosphere.

Visited 5 months ago

Cool experience!

Visited 5 months ago

First thing's first, Kura Revolving Sushi Bar, has FANTASTIC sushi and my personal favorite, sashimi. In addition, one of the managers, Alauna, assisted with my peanut and tree nut allergy, by providing an allergen menu and even personally preparing my food, providing me serious peace of mind! Highly recommend this place!

Visited 5 months ago

Highly recommend this place! My fiance has a peanut and tree nut allergy. Alauna went above and beyond to make sure my fiance had special made sushi so he felt comfortable eating. This means way more then you would think so that we could enjoy our experience. I can not thank Alauna enough! (:

Visited 5 months ago

Very fun experience! The robots bring your drinks, your food is ordered on a screen and the rotating sushi options are cool.

Not the best sushi in town but a great experience!

Visited 5 months ago

I was excited to take my daughter as I had just been at a revolving sushi place in LA (mom and pop place): Staff was welcoming and explained how it worked. It is fun to see the dishes come around and the robot / menu is easy to use. My chief complaint is we were there on a Saturday evening, early, and still they were out of several types sashimi - at least 5 or 6 - and those couldn’t be ordered. And then the revolving thing often has empty dishes, which left me less than impressed. I guess I could understand if it was a Sunday evening or Monday after a busy weekend but this was 6pm on a Saturday. We also tried tempura chicken and shrimp, which was quite salty. And it wasn’t cheap. Not sure I’d try again.

Visited 5 months ago

Visited 5 months ago

This place has great food and great vibes. Bring your friends

Visited 5 months ago

Visited 5 months ago

The food is so good. I have yet to dine in but I've ordered it delivery many times and the foods definitely tasty. My only problem is that almost eveytime I order at least 1 thing is missing and they don't mention that it's unavailable or anything which is quite annoying

Visited 5 months ago

Litteratly amazing and affordable

Visited 5 months ago

Ordered thru door dash. Only got half of the food I ordered. Called the place, totally unhelpful and unapologetic. Seriously? How hard is it to take an order off the site? And the food I did get was horrible! All messed up, tasted bad, feel like they took old unbeaten food, threw it in containers & sent it to me. DO NOT ORDER FROM THEM!!@

Visited 5 months ago

It's difficult to read what food is on the train and remove it. The electronic menu is difficult to get to reach.

Visited 5 months ago

Really fun experience! Other options besides sushi as well!

Visited 5 months ago

Fun experience for fast food sushi and other things. They do have an optional order menu also. Price for the revolving sushi is good too.

Visited 5 months ago

This place has a lot of potential but really lacks care. The first time I visited was when it opened, and I thought it was very impressive! However, the cleanliness, service, and food quality declined quickly. I don't know if they are trying to do too much, but the food quality was not great and upset my stomach quite a bit. Additionally, the cleanliness was extremely off-putting. It honestly feels like a McDonald's for sushi.

Visited 6 months ago

Visited 6 months ago

Visited 6 months ago

Visited 6 months ago

Really fun food experience! Tasted much better than I expected too. Expensive ($3.80 per plate / with 2-4 sushi a plate) but it was a lot of fun and pretty unique for Pittsburgh. The food comes out super fast and it's always a blast seeing what's gonna come down the conveyer belt next 😁 🍣

Visited 6 months ago

Visited 6 months ago

Visited 6 months ago

Visited 6 months ago

Figuring out how to get plates off the belt was a challenge. They explained it, but background noise and my crippling ADHD didn't process it well. Overall, the food was good, and the concept was unique. I might enjoy going with a group next time.

Visited 6 months ago

I have been here several times. I love the concept! The selection of food however depends on the time of day you go there. We went at 3pm and there was very little on the conveyor. We had to order most things.

Visited 6 months ago

Visited 6 months ago

Visited 6 months ago

Visited 6 months ago

Visited 6 months ago

Super fun

Visited 6 months ago

Visited 6 months ago

Visited 6 months ago

I absolutely love this place! The food is delicious and it is so much fun snagging your food of the conveyor. I will definitely be back.

Visited 6 months ago

Personally, I think this is probably the best sushi place in Pittsburgh that isn't in the high tier sushi category.

Yes, it's a gigantic chain, but it's the only Japanese owned sushi restaurant other than Sushi Tomo in the North Hills.

It's better than a lot of "basic" sushi places in Pittsburgh. The rice and fish portions are just about right. The rice is pretty much perfect. The wasabi here is mostly real, which only the top tier sushi places in Pittsburgh will have.

If you're smart, the per plate pricing model is cheap. What gets you though is that there's so many AYCE sushi places in Pittsburgh that everyone here is likely to overspend and overeat.

If you're not a sushi fan, they probably have the best non-sushi Japanese food in Pittsburgh. They have the best ramen in Pittsburgh here. The tempura menu is simply impressive. Their udon and gyudon are amazing. They definitely have the best takoyaki here. The taiyaki is so clearly the best here it's not even close. All the desserts are just completely amazing. It's just amazing.

One thing to note is that the fish is not as fresh as the upper echelon of Pittsburgh sushi restaurants. In fact, the California Kura Sushi's are fresher (expected... since they're on the coast). The borderline delicacy sushi such as uni tastes foul and the bluefin tuna, if available, while still amazing, tastes slightly fishy. However, Kura still has fresher sushi than most other Pittsburgh non top-tier sushi restaurants.

The atmosphere is amazing, and it is a must go experience, at least once if possible. Definitely the best non-sushi Japanese food here. Sushi is better than most, but it's not top tier sushi.

Visited 6 months ago

A very clean dining room, helpful staff and delicious sushi served in a unique way. The ordering touchscreen and roaming robot add to the cool modern atmosphere.

Visited 6 months ago

My husband and I came here on 9/8/24, and we had a wondering time there. The little animation every 5 plates are cute. And the little gift you get at every 15 plates are adorable. You get the freedom to pick from the belt or order from the tablet! And the sushi are very tasty! Suggested items: Yuze Salmon, spicy tuna hand roll, philadelphia roll, seard salmon with cream cheese, and takoyaki are some of my favorite! The cat waiter is pretty cute too! Will definitely come back!

Visited 6 months ago

LOVED IT. so fun. Will be back. Ahh

Visited 6 months ago

Visited 6 months ago

This is the coolest restaurant i’ve ever been too! even has a robot worker!

Visited 6 months ago

Visited 6 months ago

Visited 6 months ago

Sushi was pretty good, but the taiyaki ice cream was one of the best desserts I've ever eaten. Pretty good stop!

Visited 7 months ago

I had never been to a revolving sushi place in my life before this, so this was a cool experience for me! The food was incredible and filled us up for cheap. The small portions of sushi make it easy for you to try everything.

The service was super fast and accommodating. A cute little robot serves you drinks. There are gachapon machines with One Piece themed figures, and they also have One Piece themed food. Everything was really good!

Visited 7 months ago

Visited 7 months ago

Great sushi and a really fun restaurant experience.

Visited 7 months ago

Delicious food, fast service, iconic music-playing, drink-serving robots. What more could you ask for?

Visited 7 months ago

Love coming here for a unique and delicious dining experience!

Visited 7 months ago

Robot drink delivery, automated sushi delivery, <4$ per plate of 2-3 sushi pieces, what more needs to be said? The hot sake was a nice addition.

Visited 7 months ago

Great variety of different sushi, all tasted really fresh!

Visited 7 months ago

Food was very fresh with a wide variety of sushi! Love the drink robot!

Visited 7 months ago

mmmmmm very tasty

Visited 7 months ago

Visited 7 months ago

such a fun atmosphere!

Visited 7 months ago

came here for a late lunch with my roomies and it was so fun! can be as cheap or expensive as you want but i think an average of $24 is fair for all the options. the drink delivering robot was absolutely the cutest part. overall 10/10!!

Visited 7 months ago

I really like the food here.

Visited 7 months ago

We loved it here, loved the robot

Visited 7 months ago

Always have a great time here. It’s a spot that gets busier around dinner but it’s well worth the wait.

Visited 7 months ago

A fun lunch experience!

Visited 7 months ago

Super fun sushi place! Everything is ala cart style, after 15 plates you get a free prize!

Visited 7 months ago

Great!

Visited 7 months ago

Visited 7 months ago

Great service and good food as expected.

Visited 7 months ago

Really good! Felt like I was in another planet! Very interesting concept!

Visited 7 months ago

first time here! awesome selection of food and soups! very friendly staff and quick service!! Highly recommend!

Visited 7 months ago

Good food, fun experience, lots of options

Visited 7 months ago

Visited 7 months ago

Really cool experience all around. The sushi is great too! Definitely worth a visit!

Visited 7 months ago

Visited 7 months ago

Visited 7 months ago

Concept is cool, service is bare minimum. 80% of the rotation of food options were empty and not replenished. Quality of food was ok, but you're paying for the concept more than the food.

Visited 7 months ago

We’ve eaten at Kura a few times and I really like it. Their sushi may not be the best in town, but they are made with fresh ingredients. The place is clean, well maintained, and fun. Staff are friendly. I don’t know about weekends but we were seated immediately during the weekday lunch hour.

Visited 7 months ago

Kura is such a fun place to go! The way the conveyor works is simple and straightforward, and it's nice to be able to order things if you want them on demand. The only downside is that the staff response is slightly slow, nevertheless it doesn't take away from the experience. Always my go to if I'm in the area

Visited 7 months ago

What a fun and unique dining experience! We loved the drink robot and the conveyor belt orders. We also loved the ability to order specific rolls off of the touchscreen menu. The quality of sushi, udon, ramen, and desserts were AMAZING. We enjoyed every minute! We will be back again and again!

Visited 7 months ago

We loved our experience. Great food & servers were sweet and helpful! Just be careful, those plates add up quick!

Visited 7 months ago

Visited 7 months ago

This was the 1st time I was ever there and have to say it was an experience. Your food that you order comes down a belt and you can pick the food you would like by taking a plate off of the bottom belt. The best part is your drinks are brought to you by a robot.

Visited 7 months ago

It’s a really nice concept, but the ordering system is pretty confusing for a first-time user, and our server did not explain the system very well. The food is only okay for the price and the service is apathetic. Not many veggie options in the rolls, and none of the hot food could be made vegetarian.

Visited 7 months ago

The concept is cool. We went around dinner time on a Monday evening and there was a 10-15 minute wait. It was clearly a busy time for them and there were not many items on the conveyor belt available. We did have to order a lot through the machine at the table. Everything we had was delicious and the food came out pretty quick considering how busy it was. You put your finished plates in a slot on the table and it counts and you get a prize once you hit 10. A robot brings your initial drinks for you, the server gets your refills. I enjoyed the experience overall, it would've been nice if there were more sushi items on the conveyor belt. I recommend going at a slower time in the day for the full experience. Also since it's in the South Side you have to find street parking or park in one of the garages. There were a few vegetaian options available as well.

Visited 8 months ago

Cool restaurant. Food comes on a carousel and you pick what you want off the belt as it goes by.Or order on the app at your table and it comes on a conveyor and stops when it gets to you. Really delicious and fresh food!.

Visited 8 months ago

Food was mediocre at best, plus the sushi belts themselves had very little to offer.

Visited 8 months ago

Great experience! Food was good but if you're a true sushi lover, this will not be your favorite sushi. Very cool and so glad we went. Great technology and concept and we had fun!

Visited 8 months ago

Visited 8 months ago

The gamification of food is wild. New experience. The variety and options are cool.

The robot that serves drinks is so stupid especially while there are staff milling about doing nothing. I can see it being an attraction for kids and giving a vibe but it sucks so bad waiting.

The plate collection and capsule drop are really fun.

The price is fine, though we mostly stuck to plates. Can't say anything Re the to-order entree options.

Visited 8 months ago

Visited 8 months ago

This review is the culmination of our last 5+ visits to Kura. This place is simply a novelty, worth going once for the experience but it’s important to note that it’s incredibly inconsistent. The food is good but service is below average. Our most recent visit we found the conveyor to be completely empty with no explanation. Other diners around us told us that the belt had been empty and individual plates ordered were very slow. Unfortunately, Kura repeatedly fails to deliver.

Visited 8 months ago

We sat for 10 minutes and every single slot on the conveyor belt was empty? Not a single plate available to pick up, everything had to be ordered for the screen. No one made us aware of this before we sat down. It was so incredibly slow to even get something ordered. We ordered a plate and had to wait an additional 10 minutes for our next plate of 2 pieces of nigiri to come. This is not the first time we’ve had this experience, do not recommend.

Visited 8 months ago

I have no idea how this place has a 4 star rating, even if 60 percent of the reviews are bots or paid off. This is seriously some of the worst food I've ever had, to the point it actually made me and my fiance sick. The rice tastes like it's got soured milk mixed in it, all of the fish tastes old and murky...I really don't think I have a single good thing to say other than the Pepsi tasted kinda like Pepsi. This is gross, do not waste your money here. You're better off going to Arby's after suffering a near fatal gunshot wound.

Visited 8 months ago

This place is fun.

Visited 8 months ago

Visited 8 months ago

A fantastic conveyor belt sushi joint. Sushi is great, but also try their beef udon soup. Delectable!!!

Visited 8 months ago

The sushi was okay, not as fresh as sushi bomb. It wasn't that busy, but the plates were empty most of the time so it took a while to get food. Never got refills and never got the little bonus ball for 20 plates :(
We're still waiting for a server to check us out. Might take all night...

Visited 8 months ago

Honestly always such a fun time and the food is so different and innovative. I love that the menu is constantly changing so you can try lots of new things. I have ordered take out, delivery, and from the belt and it’s always super fresh!

Visited 8 months ago

Overpriced, pretty good food, horrible service, cute gimmic.

At least give me a free plate at 15, no one wants these garbage bubble gum machine garbage prizes.

Visited 8 months ago

I love that little robot. And you get fun toys for eating foods.

Visited 8 months ago

Best sushi spot in pittsburgh.

Visited 8 months ago

Went there for the first time on Sunday with my dad for lunch. We will be back again!

Visited 8 months ago

Food was good and staff were nice. Unfortunately was a bit dirty which was a bummer since it was a bit nicer when they first opened up

Visited 8 months ago

Their menu is very different from japanese kurazushi restaurants, wish they wouldnt change things so much

Visited 8 months ago

Fun place with good food and a cool bathroom lol

Visited 8 months ago

We stopped by Kura while visiting from out of town and were excited to try out the conveyor belt sushi experience. The concept seemed cool with a huge conveyor belt running through the restaurant with various plates of sushi. Unfortunately, there were very few options for us to choose from on the belt. The attached video of empty plates sums up our whole experience.

The only way we managed to get any sushi was by ordering from a touch screen, but we soon found out that there was a limit to how many items we could order at once. This limitation, combined with the lack of sushi on the conveyor belt, made for a disappointing experience.

We had to wait an hour to be seated, and it was not worth the wait. One of the items we ordered on the screen never came. After checking on it twice within an hour, they eventually gave us a dish of free mochi and canceled the order.

While the concept is interesting, the execution was lacking. They need more staff preparing sushi for the belt to ensure a steady supply of options. Overall, it was underwhelming to say the least.

Visited 8 months ago

Visited 8 months ago