Sushiville

Have to say wow! New owners and new menu amazing. Great customer service, food was tasty and great selection of food items. Was so very pleased, tried the samurai roll and it was so good. New fav sushi place 😍

Visited 4 months ago

I have been going to sushiville a long time like 10 years. 10 years ago they were boring, just ok, and inexpensive... Then in the past few years it started going downhill... Tonight? I don't know what happened someone is straighten stuff up in there that place elevated itself not just fresher but the menu is different and the items they used to have are just made with three times the quality... This visit to sushiville I mean... My second best visit ever I would say 6/10, tonight? Considering it's conveyor belt affordable sushi 10/10. Whoever is making the changes in there is doing a great job keep it up. If you haven't had sushiville in a while go give it another shot.

Visited 8 months ago

They raised their prices, got rid of the 1.75 plate.
Me and my lady went, the bill ended up at $71 with tip.
We didn't even eat as much as we use to.
I don't know who is running this place but me and my lady loved going here because its cool and the price WAS fair.
For $45(with tip) i could go to sunny sushi at happy hour and get 4 high quality sushi rolls.

This place is now WAY WAY overpriced for low tier sushi.

Not to mention, 2 macaroons for $3.
Dude, the 12 pack at grocery outlet is $3.

This place really needs to lower the prices or unfortunately it will most certainly go under.

Visited 4 months ago

I'm updating my review because the new owners have really turned this restaurant around! The customer service was excellent, my mixed tempura came within minutes of ordering - which used to take 20 - 30 minutes. My husband enjoyed the calamari and miso soup among other sushi selections. We met the new owner, Jamy. She was very personable and explained some of the ways she gives back to the employees to make it fun to come to work. The food was delicious! I encourage you to support this local Gresham business and enjoy a good meal. There are choices for both sushi lovers and non-sushi lovers.

OLD POST:
We've been coming here for years. This is the first time people were leaving because they weren't being seated. We waited for several minutes before also leaving. They looked like they were short-staffed. If someone had at least acknowledged us and let us know that they're understaffed then we would have been willing to wait longer. There's normally a clipboard to sign in. There was no clipboard. The food is on a circular conveyor. The selections were sparse as we only saw one chef making the sushi plates.

Visited a year ago

It was very yummy. Sat is section one. Love new options. Full five stars!

Visited 6 months ago

I love sushi, and I'm eat it anywhere, but you can always tell when it's fresh and not sitting on the belt. This was one of the best I've had in the Portland area. The customer service is on point and the space is well lit. Everything was very clean and hospitable all around. The jalapeño popper sushi was my favorite! Check them out!

Visited 5 months ago

Ten tens on the sushi; my favorite are the salmon ones and as included in the pictures attached.. Do yourself a favor and order the fried calimari appetizer and miso soup! Maybe some day try their chicken yakisoba too…

Visited 10 months ago

Samurai roll is amazing! Don't miss the incredible mural above you...

Visited 2 years ago

Have to say wow! New owners and new menu amazing. Great customer service, food was tasty and great selection of food items. Was so very pleased, tried the samurai roll and it was so good. New fav sushi place 😍

Visited 4 months ago

They raised their prices, got rid of the 1.75 plate.
Me and my lady went, the bill ended up at $71 with tip.
We didn't even eat as much as we use to.
I don't know who is running this place but me and my lady loved going here because its cool and the price WAS fair.
For $45(with tip) i could go to sunny sushi at happy hour and get 4 high quality sushi rolls.

This place is now WAY WAY overpriced for low tier sushi.

Not to mention, 2 macaroons for $3.
Dude, the 12 pack at grocery outlet is $3.

This place really needs to lower the prices or unfortunately it will most certainly go under.

Visited 4 months ago

Have gone here multiple times over the past few years and used to really enjoy this spot. After the ownership change, everything has gone downhill. The hot appetizer type foods are always ice cold, the sushi rolls have gotten smaller, and the price has increased exponentially. The prices have gone up about 25% in the last two months. They got rid of the cheapest plate color and made the 2nd cheapest plate (now the cheapest) more expensive. Also super scammy, they are selling 2 macarons on a $3 plate - the same exact macarons you can get in a box of 12 for $4 (Delizza). Would not waste your time going here unless the new owners make significant improvements.

Visited 4 months ago

Great place for a quick bite.

Visited 4 months ago

Visited 4 months ago

Visited 4 months ago

Visited 4 months ago

This place has turned the corner with the new ownership. Great food and service.

Visited 4 months ago

Samurai roll is amazing! Don't miss the incredible mural above you...

Visited 4 months ago

I got the miso soup and it was cold. The salmon was warm off the belt. The rolls were soggy from sitting too long on the belt. Told the waiter and he said that he had to talk to the manger to get it taken off the bill. I knew that from the look on his face that meant that he was going to be grilled by them so I decided to pay for it. Save yourself the trip and go to Sapporo sushi. Everything fresh and miso HOT

Visited 5 months ago

Came in here to eat and was served by the man waiter and the service was great from him. But the white lady waitress was really pushing about selling me everything on the damn menu. And I have been here before, everything has changed the cut of the salmon is way smaller, the spicy mayo taste off almost like they didn’t put Sriracha and replaced it with paprika or some other red spice, and The sauce is on the teriyaki also taste different more clumpy. And the soy sauce taste watered down. The cut of rolls is smaller. The guy waiter told me it was the change of owners, definitely some price cuts.
Won’t be back

Visited 5 months ago

Rotating sushi but don’t know how old they have been on the plate. Only 4 parties or about 15 people total eating there but they must have 100 plates circling (at room temp and not cooled). Imagine raw fish plus old warm plate, going on merry-go-round for hours.

Like Russian roulette but with sushi and your stomach.

Visited 5 months ago

I love sushi, and I'm eat it anywhere, but you can always tell when it's fresh and not sitting on the belt. This was one of the best I've had in the Portland area. The customer service is on point and the space is well lit. Everything was very clean and hospitable all around. The jalapeño popper sushi was my favorite! Check them out!

Visited 5 months ago

Visited 5 months ago

Visited 5 months ago

Visited 5 months ago

This was my first time going into this restaurant I usually go to GEN sushi but I wanted to give this place a try since I was doing some shopping in the area. The waitress was very kind and helpful, and took her time explaining a bunch of rolls. But they didn’t have one that I usually get at GEN Sushi, so she offered to make it she did stated that she’s not too sure if switching the crab salad with the crab stick will switch in price, but she said she would ask the chefs. I also told her that I needed To know how long it’ll be because I needed to get these rolls out to my family for dinner. As she was explaining the rolls for the cooks., I’m not sure if she was the manager or the owner, but she went in and was talking to all of them. And I could see a change in everyone’s mood. The waitress came back and told me that it would be A 50 Cent charge extra per plate I ordered. I refused thinking I would stick with the crab salad. She gave me a timestamp, and she said if I could wait to pay so she could charge me for boxes later. I had never payed in boxes for GEN Sushi. But seeing if it was $.50, I didn’t sand to make a fuss. As she was getting me situated with the sauces, that was going to take home, the other lady working the floor (manager/owner) yells at her from across the restaurant and tell her that it was going to be three boxes charge. Of course I could tell this waitress was a sweet girl. And asked me if I wanted to pay ahead. Considering that I was in a rush, I said yes. Now remember that manager/restaurant owner, As I was getting a bottled Coke to go from the sweet waitress, when she comes in with my order and asked me if I need anything sauces to go. I kindly tell her that the waitress already helped me out. And My waitress was coming with my bag with all my sauces, and the other lady snatches the bag from her. I give the waitress a look and all she gives me is a tight smile. I felt so bad that I tipped her even more when she was charging me my soda. Feeling bad because this lady was treating her like trash. And that’s when she started yelling at her again, that She was supposed to charge me extra for the spicy mayo, In which she responded “yes but I did charge her three boxes like you told me to.” And then she went on a rampage about its only two spicy mayo per box. And I only had six spicy mayo. Clearly this lady can’t count because 3×2 is 6, The waitress told her that and clearly she got more upset. All of this conversation, she was yelling at her from across the restaurant, as the waitress was trying to check another lady out. Now I don’t know what kind of business. This is what this their managers/owner treats their employees behind closed doors if she is yelling at her poor waitress in the middle of the restaurant. That poor waitress is starting to tear up and walk away. I managed to say sorry to her as she responded that it was ok. The other lady just gives me my order tells me to have a good day. I felt obligated to come in here and say this. That is no way to treat your employees. And me as a customer felt like I was causing too much trouble for the waitress. I will never come back here again. Treat your employees better.

Visited 5 months ago

I'm updating my review because the new owners have really turned this restaurant around! The customer service was excellent, my mixed tempura came within minutes of ordering - which used to take 20 - 30 minutes. My husband enjoyed the calamari and miso soup among other sushi selections. We met the new owner, Jamy. She was very personable and explained some of the ways she gives back to the employees to make it fun to come to work. The food was delicious! I encourage you to support this local Gresham business and enjoy a good meal. There are choices for both sushi lovers and non-sushi lovers.

OLD POST:
We've been coming here for years. This is the first time people were leaving because they weren't being seated. We waited for several minutes before also leaving. They looked like they were short-staffed. If someone had at least acknowledged us and let us know that they're understaffed then we would have been willing to wait longer. There's normally a clipboard to sign in. There was no clipboard. The food is on a circular conveyor. The selections were sparse as we only saw one chef making the sushi plates.

Visited 5 months ago

Visited 5 months ago

Always a pleasure coming here, staff is friendly and extremely helpful! Great sushi fix 😋

Visited 6 months ago

First time eating at sushiville. Came in with some family to celebrate my birthday. The food was wonderful. The staff was very friendly and made sure to stop by often and check on how we were doing and to refill my hot tea. Prices are the best in the area, and I will definitely be coming back soon.

Visited 6 months ago

Great fast and lots more selection then some other places. Definitely better sushi then anything in the area or most of Portland. Recently some changes in the menu I think for the better more variety it seems like.

Visited 6 months ago

It was very yummy. Sat is section one. Love new options. Full five stars!

Visited 6 months ago

yummy sushi, but service kinda wack, also got over charged:/

Visited 6 months ago

Quick and easy! Affordable, and it taste good! They only have green tea no black tea was the only downside- they did have iced tea!

Visited 6 months ago

Visited 6 months ago

Visited 6 months ago

I have been here a hundred times and never had a problem. This visit my son took a plate of fried shrimp and it was nice and crispy, you could tell it was fresh. He took a second plate and it was stale and nasty. The server said she could take it away and still charge me. I said no thanks, so she got the manager. The manager argued with me saying it was fresh and that she took it from the kitchen herself. I insisted that it wasn't fresh and she continued to argue that it was. Before she could finish her argument, my son proceeds to start vomiting violently on the floor while trying to get outside and continues to vomit 4 more times on the sidewalk. Very disappointed!

Visited 6 months ago

Visited 6 months ago

Visited 6 months ago

Visited 6 months ago

Це гарна альтернатива:) кілька разів ми тут куштували суші та роли, а також брали з собою, нам сподобалось, вважаю що серед місцевих суши-барів це гарний варіант 👌🏻

Visited 6 months ago

Excelente servicio,los meseros amables y los chefs también

Visited 7 months ago

Visited 7 months ago

Visited 7 months ago

awesome place. Staff are very friendly. The food is very presentable.

My family and I have been coming here for the last 10 years. It has gotten monumently better..

Visited 7 months ago

Visited 7 months ago

We were originally Sushiville fans and stopped going about 5 years ago. We have gone 3 times in the past 2 weeks to give the new ownership a try and just won't be going back. We eat sushi 1-2 x a week. Salmon nigiri is a favorite for us but something here has a chemical taste instead of the usual buttery flavor. Any rolls with something fried in it tasted like old oil. So many rolls have too much Sriracha on them which is just hiding the taste of the fish. If the owner is reading this, go get a salmon nigiri at gen sushi and then taste yours. Maybe you need to change your salmon supplier. We wish you well. We want nothing more to come back and have good food. It's just not there. The tuna tower is amazing. Don't change a thing on that one!!

Visited 7 months ago

I've been a lunchtime regular at Sushiville for 5 years. It's quick and easy and better than fast food, when you only have 30 minutes. The service has been so friendly and so fast. It was my favorite lunch spot near work.

There is a new (owner?) who is always checking in, to the point of being intrusive. But I figured she was eager and new at this, so give her time.

Last week I saw a new roll on the belt. I decided to try. I picked up a piece and asked what kind of fish it was. The chef told me it was white tuna. I said, "Albacore?" and he nodded. I dipped and ate one piece and it was good. I ate the second piece with no soy and realized it was very buttery and delicious, like escolar or Walu. So I asked again if this fish is actually escolar and not tuna, and the chef said "Yes, it's escolar" WHAT THE WHAT?!

Escolar is an oilfish, NOT A TUNA, and it causes food poisoning like symptoms in most people. The FDA recommends/requires that it is labeled with a warning in the USA, and many countries (including the fish capital, Japan) have banned it for human consumption.

Although the fish has a creamy smooth texture, it causes an uncontrollable leakage from the bum of this orange oil. So you may not know it's there unless you smell it, but other people will sure see it.
Diarrhea from eating escolar fish is called keriorrhea, which is a type of oily diarrhea. Other symptoms include:
Nausea
Vomiting
Abdominal cramps
Headache
Oily orange or yellow discharge
Loose bowel movements
Keriorrhea is caused by eating fish that contain indigestible wax esters, which accumulate in the rectum and are expelled as an oily discharge. The condition is not life threatening and usually resolves within 24 to 48 hours

HERE IS MY COMPLAINT. I asked first and was mislead. The new owner should be better educated about what she is serving in her restaurant. The servers were sorry when they found out this fish's effect on me (and most people). But the owner acted so offended that I was upset about my impending illness. She kept adamantly saying that they post about the risk of raw fish. That is irrelevant because escolar is toxic even when it is cooked. She did not offer anything to compensate, although I told her I would not pay $2.75 for the escolar, since I was misinformed. She just kept raising her voice and talking over me to the point that - I won't go there anymore.

I had to go buy giant pads to protect myself for these past two days, and I feel like I have food poisoning, with cramps and nausea and diarrhea.

Visited 7 months ago

Super sushi place recommended highly recommended 👍❤️ Very delicious 🤤

Visited 7 months ago

Visited 7 months ago

After a couple plates, I had to leave. With a stomach ache. There are piles and piles of wasted WARM SUSHI rotating for who knows how long. I didn't see the guy standing behind the conveyor put up a single fresh plate while I was there. Hey! Did you know that fish that's been sitting out for too long can cause food poisoning? The kind that can send people to the hospital.

The wait staff were great. Very friendly and attentive. That's the only good thing I can say about this place. Sushiville, you fell off.

(P.S. Management, when many of your customer reviews are saying the same thing, maybe consider they didn't get the wrong location and that your business has a real problem.)

Visited 7 months ago

Great service great sushi

Visited 7 months ago

Visited 7 months ago

I used to eat here all the time but haven’t been in many years because the quality and cleanliness just went way down hill. Saw that it was under new ownership and reviews had gone up recently so my husband and I decided to give it a go. The quality, service, and cleanliness seem infinitely better than they were a few years ago. Will definitely be coming here more often again

Visited 7 months ago

Visited 8 months ago

Visited 8 months ago

Visited 8 months ago

Really poor quality. The salmon sashimi tasted like lox. Rice in the inari was hard. Avocado in the rolls was brown. Sitting on barstools was weird. All of the plastic covers had so much heat condensation that you could not tell what was under them. Not worth it.

Visited 8 months ago

Visited 8 months ago

I have never in my life been charged for a take out container after dining in and not finishing my food.

Visited 8 months ago

I have been going to sushiville a long time like 10 years. 10 years ago they were boring, just ok, and inexpensive... Then in the past few years it started going downhill... Tonight? I don't know what happened someone is straighten stuff up in there that place elevated itself not just fresher but the menu is different and the items they used to have are just made with three times the quality... This visit to sushiville I mean... My second best visit ever I would say 6/10, tonight? Considering it's conveyor belt affordable sushi 10/10. Whoever is making the changes in there is doing a great job keep it up. If you haven't had sushiville in a while go give it another shot.

Visited 8 months ago

Visited 8 months ago

Visited 8 months ago

This is my first visit. The sushi were sitting too long on the converbelt. The fish were too warm for me.

I will not returned.

Visited 8 months ago

This was my first time here and I was not impressed. Food was passable if that. So much teriyaki sauce on the various rolls. The Vegas roll was overcooked. Texas roll had way too much breading and sauce.

Visited 9 months ago

Excellent customer service 👏 food fresh and delicious 😋

Visited 9 months ago

Food was good tho the service was scarce, both people who were walking around disappeared for 15 minutes when trying to get the check.

Visited 9 months ago

The food had improved more fresh then it used to be. Very clean now too I hear they have new owners you can tell

Visited 9 months ago

Visited 9 months ago

Found this place several months ago, and it has become one of our favorite spots! Their jalapeño poppers, calamari & Yakisoba are our favorite! 🤤

Visited 9 months ago

Love the.food and the people

Visited 10 months ago

It was nice to be able to pick out the food but they only put out two plates of macaroons and once they were gone no more came out we sat there for 2 hours.

Visited 10 months ago

Ten tens on the sushi; my favorite are the salmon ones and as included in the pictures attached.. Do yourself a favor and order the fried calimari appetizer and miso soup! Maybe some day try their chicken yakisoba too…

Visited 10 months ago

Visited 10 months ago

My daughter and I love coming here for a quick snack. We love how the walls are painted like an underwater scene. Service is good. We eat some off the belt but mainly order calamari and some other rolls that are not usually on the belt. All very delicious.

Visited a year ago

Visited a year ago

Visited a year ago

Visited a year ago

The sushi here is, at best, passable. But the pricing is really high compared to other sushi places with belts and for quality that is arguably not as good. If the ingredients were better or the price was lower I’d definitely frequent this place more, but when there are better alternatives really close by, it’s not my top choice. That being said, they do offer a wide variety of plates, service is fast and friendly, bathrooms are clean and there is ample seating.

Visited a year ago

Sushi Train! Love it. Went for lunch, not super busy, food was great, lots of variety, fresh, had GF soy sauce. Would go again for sure. Walls were not covered in Neon or TVs, which was nice

Visited a year ago

Visited a year ago

This place desperately needs health inspection!

Visited a year ago

Visited a year ago

The tuna towers are fun

Visited a year ago

Unfortunately this is my second time I have stomach upset after I eat their sushi, although the service is great and hospital the quality of them is really bad.

Visited a year ago

Visited a year ago

Visited a year ago

Visited a year ago

Absolutely find one or more of your favorites on the menu and order it. Easily recognizable"plate color" pricing applies to menu items. Plus: a couple of plates featuring your favorite are added to the belt.

Visited a year ago

Visited a year ago

Visited a year ago

Visited a year ago

Very good place to get some affordable yet good sushi! If I could critique one thing would be getting the table service to be a little more on top of it. I have been here over 10 times and I am very lucky to have them approach my table more than the time they sat me down. Almost seems intentional? I really hope not!

Visited a year ago

🔥 we coming back for sure

Visited a year ago

Yikes. What has happened to Sushiville? What once was a decent go-to sushi spot has now taken a huge dive in quality. First off the quality of the food… really bad. Not “meh, I have had better but this was alright.” But “wow, that was utterly disappointing.” Their ginger has some sort of awful chemical tinge to it and is quite putrid. The fish is bland and has no flavor to it anymore which makes me wonder if they’re holding onto their inventory longer than the shelf life dictates. And finally after all that, I have noticed their portions are much smaller than they once were. I was an avid patron to Sushiville for years, regularly stopping in at least a few times a month. Now after 3 visits in a row with the above mentioned problems, I am done. Three strikes and you’re out. I am not sure what their issue is but if the owner is reading this, I hope some improvements come. Ohh and dust your track lighting above the conveyor belt. Dust bunnies have definitely fallen down to the below tables while dining. Yuck.

Visited a year ago

Very clean & comfortable setting & yummy 😋

Visited a year ago

Visited a year ago

Visited a year ago

This place is not worth going to. Avoid at all costs. Uncomfortable seats/barstools.
Rolls are not as tasty as the other conveyer belt place nearby
Rolls are not rolled tightly and correctly, they are way too big
Soy sauce cups are massively tiny so you cant' really get a roll in said cup or even do it properly.
It tastes old and just not good.
Stay away.

Visited a year ago

Good service

Visited a year ago

Food was good! I love the unlimited spicy mayo. This is the only sushi place that gives free sauce with your order. The lady with a beanie on was pretty rude to her co worker when she was trying to speak to her. The lady that cashed me out was really nice. Atmosphere was pretty nice. I could see myself dinning in for lunch or dinner.

Visited a year ago

Good for price

Visited a year ago

Yum!

Visited a year ago

For the money such a great meal! Very affordable, and fast!

Visited a year ago

Place has went downhill over the times. Lota of fancier dishes they dont have anymore. Staff said we domt have sea urchent anymore because it was too expensive.

The bathrooms are disgusting. Plua chairs in hallway block wheelchairs users. When a restaurant has such little care about visibile rooms like the bathroom tobthe customer one could only imagine what the back kitchen looks like.

But tons of dead bugs in ceiling lights, poop on walls, broken toilet, no toilet lid, mold, broken sink, missing shelves. I find it all very gross considering they are selling raw fish.

10-2023

Visited a year ago

I am so serious when I say this place was so horrible that I left a review. I love sushi, love rotaries, and I have never had a worse sushi roll.
The employees were so nice this is not a slight to them at all.

Visited a year ago

Visited 2 years ago

Visited 2 years ago

Awesome

Visited 2 years ago

10 years ago, this place was 3 stars.

Visited 2 years ago

We came into the restaurant and they didn't seat us for about 10 minutes. They asked people that came in after we did if they need to be seated. They kept asking us if we needed to be seated after telling them several times that we needed to be seated.
Then the girl at the counter with dark hair was extremely rude. She held up her finger to stop my husband when we needed help and said just a minute and never got back to us.

Visited 2 years ago

Came in for a quick bite…only got water, sushi was very mediocre not many choices either, all the gyoza was cold and after I counted up the plates per color I had a total. She rings me up and over charges me. Won’t be back

Visited 2 years ago

Visited 2 years ago

Visited this restaurant 7/12/2023 , ..having sampled many Sushi bars between Asia and America , I sadly write my experience and opinion ....this was hands down the worst SUSHI dining experience I've ever had , ...the sushi was room temperature on a long unchilled central conveyor belt system under clear plastic serving plates in an un-air conditioned restaurant ...or maybe the AC was broken or turned down ....I don't know for sure but I actually refused eating my choice of sushi after the first bite which they didn't charge me for .....and left .....I left and went to another local sushi bar which makes it Infront of you , it was flavorful , savory , light and tasted great .

Visited 2 years ago

Food tastes good, staff friendly.
However, I would like to warn others. A man left without paying after staring at us while eating. The waitress took his plates, added them to ours, and charged us gratuity for the whole meal. She said they were not being included, only being moved over.
30 plates at $3.25 (pink) would be almost $100. We had mostly blue, green, and orange plates, which are cheaper. That and 1 soda was $120.
Might have been a horrible mistake, but what can you do when you are checking out and the plates are moved around?

Visited 2 years ago

Oh how I miss thee. This place if crazy awesome. I've considered driving from the coast just to eat here.

Visited 2 years ago

It was good sushi four years ago . Was Good price s 4 years ago . Now it's like McDonald's it's not cheap and it's nothing special .pretty bland boring stuff , portions are small and I think the owner and management don't care . Beltis always loaded with stuff that seems no one wants . Lots of farmed fish , salmon isn't fresh caught it's farmed also was fully loaded in the middle of the day but not so much after 7 but that's normal . Good service , workers look bored out of their mind like slave labor . Probably most likely my last time here . Suboro s is still the best place to go in sellwood off 5 and bybee

Visited 2 years ago

Always full of positive vibes.

Visited 2 years ago

I stopped in at 820 pm and they said that they can only do togo orders. They don't close till 9pm. Very disappointing. It's ok, idiosyncrasies the food is very fishy anyway.

Visited 2 years ago

Loved the tuna tower! It was a very large portion for $4.25

Visited 2 years ago

Visited 2 years ago

Decent if you know what to stick to (if it would work on a sandwich, it's usually safe AKA tuna salad, crab stick or salad, avocado) The rice is usually dense from being too wet or overhandled. Either way, I would never get raw fish here.
The mackerel/saba was chewy, smelly and freezer-burnt. The salmon doesn't have much flavor and the cuts are skimpy (and it was $3.25+ for the plate!).

Visited 2 years ago

Visited 2 years ago

When we dined in for lunch today, there weren't much of many selections on the sushi train. We saw the cooks had made new items but never plated them and placed them onto the train until we were leaving.

Visited 2 years ago

This place used to be a lot better. Very middle of the road sushi with prices that are way too high compared to other local conveyor belt Sushi joints.

I felt pressured and harassed to order something off the menu. While I was eating food in front of me, I was asked 4 different times (by 3 different people) within a 15-minute period if I wanted to order something. The third time I was asked I said "I don't want to order anything, I would just like to be left alone so I can eat my food" and within 5 minutes someone else came over and asked me if I wanted to order anything additional off the menu.

A little while later two of the ladies started whispering about me, and if it wasn't already obvious enough, it became obvious when she nodded her head at me as to indicate who she was talking about.

The way I was treated for simply wanting a semi peaceful dinner was obsurd! I will never come back here!

Visited 2 years ago

I almost died because I ordered something special tonight and they put avocado in it which I’m allergic to when I specified not to include it. Can’t get them on the phone at all.

Visited 2 years ago

Visited 2 years ago

Wonderful people, great sushi lots of options, great price 10/10

Visited 2 years ago

Visited 2 years ago

Terrible service, pieces are tiny, chef cutting pieces never asked me if I needed anything. Greeter took forever to ask again

Visited 2 years ago

Husband and I go to this locations a lot, normally service is great food is great. We always order from the menu, waited for 20minutes and no one came around to help us, would have been understandable if the place was busy, but there was only approximately 4 people in there, and 3 people waiting tables. Was really disappointing.

Visited 2 years ago

My GF and I love to go here because they have affordable sushi and it's really delicious. The staff is always nice too. It is a comfortable family-friendly restaurant.

Visited 2 years ago

This is our favorite sushi spot - period.

It is fresh, fun, and really well managed.

I’m so glad they have thrived over the years.

Visited 2 years ago

This used to be my favorite place to eat sushi. But the quality has been suffering a lot. And we do takeout every Friday and it sometimes takes over 25 attempts to call them to order because they do not answer the phone if they are too busy. They also almost always mess up the take out order every time. Gen Sushi is open for dine-in, and honestly the food is better, they also answer the phone on a timely basis, they do not screw up orders and their prices are better.

Visited 2 years ago

Don’t bother calling in a to go order they will not answer the phone anymore. This has been the third time.

Visited 2 years ago

Not really sure how people eat here. Do yourself a favor, your taste buds and your stomach and drive 6 more minutes to GEN SUSHI. That place will give you some quality sushi and fair prices. Fish will be fresh as well as the fried foods. The miso soup here was very strong, onions flavor and salty. I'm glad I know now not to ever come here.

Visited 2 years ago

The sushi is pretty good I recommend ordering something and maybe some off the sushi go round. I had had a Japanese beer kirin very good

Visited 2 years ago

Visited 3 years ago

Great lunch. Belt had lots of plate choices. Staff was polite and very quick to seat us and deliver our drinks.

Visited 3 years ago

Eat at your own risk:
Sushi is left on the belts too long, may result in spontaneous trouser chili lasting up to 48 hours.

Service was wonderful though, real friendly and attentive.

Visited 3 years ago

Visited 3 years ago

I have been visiting this restaurant since I was a child. It is a family favorite and now I bring all of my friends here. I love the variety and the control in taste. A lot of their sushi here is really good, and there has never been an item I have disliked. When you special order items, they come extremely hot and fresh. I also love that you are allowed to take home as much food as you wish. These prices are the cheapest I have ever seen for a sushi conveyor and I usually only spend $40 maximum. I will always recommend this place to sushi lovers. It is also genuinely a really great place to hang out because of all the nearby shops.

Visited 3 years ago

Try the fried calamari, it is the best

Visited 3 years ago

This is my favorite sushi go round. Fresh food friendly staff, locally-owned. Thx

Visited 3 years ago

This place is ok. They had a very limited selection on the belt.

Visited 3 years ago

I’ve gone here 5+ times and it’s always been a great experience. They have a bar to eat at the conveyer belt or even booths. Great prices, great service. Definitely recommend.

Visited 3 years ago

Visited 3 years ago

Visited 3 years ago

Visited 3 years ago

Visited 3 years ago

It is our first time in this place it is near our house we decided to arrive walking the food is very good

Visited 3 years ago

The first place I fell in love with sushi. Now it's my go to sushi place!

Visited 3 years ago

Visited 3 years ago

The wait staff weren't polite or attentive. Had to ask for things multiple times. Hardly any selection. And now only 3 rolls per plate? Are you cost cutting? Not worth it.

Visited 3 years ago

I the food is great! But I really hate finding pieces of other sushi in my food. I'm a vegan so whenever there's meat or the fish eggs it's really frustrating, and it's so consistent I just expect it to always happen. It really worries me about cleanliness.

Visited 3 years ago

Great fresh sushi. They will make whatever you want. Love the miso soup too.

Visited 3 years ago

Visited 3 years ago

Visited 3 years ago

The sushi here is fresh and delicious!

Visited 3 years ago

Got food poisoning there. Was sick for a couple of days.

Visited 3 years ago

Delicious and great service!

Visited 3 years ago

Visited 3 years ago

A sushi go round!

If you have not tried conveyor belt Sushi this is a great place to start. The sushi prep happens right in front of you so you know that it's fresh and well made.

Each item is on a colored plate, and up on the wall is a clearer picture of how much each plate you take off the conveyor belt will cost. No guessing about any surprise expenses when it comes time to settle the bill. Just neatly stack up your lids and plates and when it's time to go they'll count them up and you're on your way.

My favorite thing about this restaurant is a person can almost always go in, sit down, and immediately start eating without having to wait to order. If you only have a half hour for lunch and then you will be able to eat your fill and be done quite quickly.

There is also a menu of certain entrees, Sashimi, as well as drinks. Just remember that if you pick it up then it is your plate, don't make the mistake of trying to put things back on the conveyor belt.

Visited 3 years ago

Visited 3 years ago

Not a ton of selection, but good place for a quick meal.

Visited 3 years ago

Visited 3 years ago

Horrible customer service been here so many times but when I called to make reservations they blocked my phone number? Like bro I just wanted to eat some sushi.

Visited 3 years ago

Visited 3 years ago

Great American sushi

Visited 3 years ago

Visited 3 years ago

Visited 3 years ago

Great food and great service. Been coming here for years and years.

Visited 3 years ago

Often times when my wife and I order large to go orders they are missing multiple plates worth of sushi. (Easily $6-8 worth of sushi)
This is a pretty big deal for us because we almost never can afford to eat out. Also the salmon is our food based antidepressant so this literally makes us sad.

They have also attempted to pressure my wife into paying twice because they were either oblivious or malicious. Threw away her receipt after she directly asked for it. Well lying to her face and saying it didn't print. Then also accused her of not asking.

Visited 3 years ago

Visited 3 years ago

Not bad for fast food

Visited 3 years ago

Food was nothing special...

Visited 3 years ago

It’s a convenience factor for me. The sushi is ok, the options are blah nearly 1/2 the time on the belt. So you need to order. Service is spotty and the daunting owner who walks around standing over the workers shoulder…why do you do that? It’s freakin weird and I’ve seen you do it nearly 10 diff occasions. Learn to trust your people and let ‘em work.

Visited 3 years ago

Visited 3 years ago

Visited 3 years ago

Horrible customer service. Short Hispanic girl would not allow me to take my food to-go for not wearing a mask. I will stop attending sushiville until they stop enforcing these unconstitutional guidelines. Thank God for other businesses in Multnomah County who value the U.S Constitution!

Visited 3 years ago

It’s a bit ridiculous to tell me and my husband that you can’t let us dine inside when we just drove 9 mi through the snow and there’s still 40 min left until you close. We just wasted our time and gas and there’s no reasonable excuse for it esp since the entire parking lot was absolutely empty 😩😩(Btw this is not a mask or vaccination issue, we are fully vaccinated and wore masks. We were simply told that we can grab “to go” boxes and pick sushi off the belt. You just lost our business forever and missed out on selling the sushi you now probably have to throw away. Very upset. We will never be returning here again. This use to be our favorite spot. I’m absolutely starving now and now it’s getting too late to drive anywhere else that isn’t fast food.

Visited 3 years ago

Food is great, best sushi around here. But calling them to place an order is like winning the lottery. 80% of the time they don't pick up. Then you wait in line to place an order and once you tell them you want to place an order they push you aside to ring out the customers and once there's no one left to ring out they get to you and then spend that 30 seconds to write down your order. Just annoying. Other than that the food is great.

Visited 3 years ago

Owners and workers are rude

Visited 3 years ago

Visited 3 years ago

It took a while to get someone to take our order after we got drinks but the quality of service and the food was amazing.

Visited 3 years ago

Visited 3 years ago

Always top self sushi and service! The staff is so friendly. They even take time to chat up my 4 year old son! He loves the sticky rice!

Visited 3 years ago

Always good, fresh, food!!

Visited 3 years ago

Well… what can I say? The staff was inattentive but nice enough…

The sushi though… Until I ate here, I used to think even bad sushi was still pretty good…

(For reference, both my brothers are sushi chefs, and one of them is the head chef at his restaurant.)

Of course I didn’t expect them to meet fine dining standards as the kind of place that serves sushi on a conveyor belt, but I at least assumed the sushi would be decent.

Firstly, the rice was so soggy, and they used so much of it per roll that it completely washed out any chances of tasting the actual fish. But as if there were any chance to taste the fish anyway, to make sure you don’t, they completely drowned the rolls in whatever sauce each roll had. (It’s supposed to be a drizzle, folks.) I couldn’t even finish eating it. And that’s saying something because I am not all that picky, and I usually like to dip my rolls in extra sauce (sometimes).

Also, I typically judge a sushi place by their ginger. I don’t particularly favor the pink ginger but I’ll eat it if it looks fresh. This ginger was barely pink anymore, it looked so old. I ate around the browning parts of the ginger just so I could get the taste of those poor rolls out of my mouth.

Lastly, plating. Okay it’s a subpar sushi restaurant sure, but you’d think actually making sure the rolls are cut all the way would be a bare minimum. I had to separate them with my hands and it took some force to get through the nori. The rolls were so hastily slapped together they all fell apart when I tried to eat them. Whether that was because of the soggy rice or the careless rolling doesn’t make a difference. It was all around a terrible experience.

Visited 3 years ago

Customer service was horrible

Visited 3 years ago

First conveyor belt sushi experience and what a genius idea. Hahaha could not resist. Attentive service. VIP sashimi was very good. Tuna was a little off tonight but every other item was excellent. Friendly atmosphere. Art decor is also worth a view, be sure to look up 🙄

Visited 3 years ago

Visited 3 years ago

Visited 3 years ago

Visited 3 years ago

Love this place!!!

Visited 3 years ago

Visited 3 years ago

Good sushi, fair prices. We go every couple of weeks.

Visited 3 years ago

The wife and I went in to have dinner. We asked for a spot at the bar top but thier only available spots had yet to be cleaned so they seated us at a table. As we sat down and began to prepare to get food the waitress told us that If a group of three came in they would have to move us to the bar. I told her that I wasn't going to move in the middle of my meal. She insisted that the tables were for groups of three our more and we would have to move if a group came in. I did not request a table and actually prefer to sit at the bar so we opted to leave and eat elsewhere instead of being moved mid-meal.
I have eaten at this place many times before and have enjoyed it but to expect that I will move during my meal, from the place that they chose to seat me, is just poor customer service. I will not be returning.

Visited 3 years ago

Great place to get conveyor belt sushi. Great service and options.

Visited 3 years ago

Visited 3 years ago

My 11 year old daughter loves this place.

Visited 3 years ago

Visited 3 years ago

Visited 3 years ago

One of my favorite places to go eat Sushi! Yum!

Visited 3 years ago

Visited 4 years ago

Visited 4 years ago

Didn't really taste fresh. They opened at 11 we sat down at 12. Normally for a train you get 4 rolls not 3.
3 stars for food, 5 stars for awesome staff.

Visited 4 years ago

Visited 4 years ago

I've walked out of this place about 10 times, cleaning tables seems to be more important than seating customers. Five minutes is my limit and then I'm gone. They still kept reduced seating and made people wait even when restrictions were over and space was available. They made customers wait to pay while taking money out of the till, maybe they were scrapping bottom on money.

Visited 4 years ago