Relaxed local Japanese chain serving up sushi & steaks prepared on tableside grills.
One of my most interesting experiences. Let's dive right in...
The food was some of the best I've ever tasted, especially for my first time eating hibachi. The cooks were hilarious and provided some awesome entertainment while we ate. It was an overall enjoyable experience.
Then we get to the not so awesome part..
I'm not sure what didn't agree with me but something about this food required an immediate exit. we paid, went out to the parking lot and with some rumbles in my tummy I had to quickly go back inside to do some mega sharting.
And I couldn't even get out of Cleveland before having to stop two more times to destroy some other gas station bathrooms...
Other then the explosive diarrhea, it was some of the best food I've had in my life, but sadly because of getting sick I don't plan on returning...
Visited 2 months ago
We had 5:30 reservations. We wanted to sit in the main dining room and order off the regular menu and NOT have the hibachi meals cooked right in front of us. We had tickets to an event after dinner. The hostess said it would be a while before they could get to us in that dining room and we would get served faster if we ate at the hibachi table. So she took us to a hibachi table. We arrived and were seated before the people at the next table but then they put other people at our table. The next table was served first. We got our drinks , soup and salad after a little while but the chef did not come to our table to even start cooking until 6:40, so we had been there 1 hour and 10 minutes already. We left at 7:22 and were late to our event Downtown. When we first arrived, a chef in the other room was incredibly loud in his entertaining, so we could not even hear each other to talk. It seemed like the people at his table were enjoying him though. The food was good and our chef was nice and entertaining though. The floor going in between the 2 rooms was very slippery and everyone in our party noticed it. We will not return due to the incredibly loud atmosphere, the slippery floor and the really long wait for food.
Visited 2 years ago
A great place to visit with friends! We all got the combo dinner. Onion soup and salad were so good! All our dinners were great. Exactly what you want in a hibachi restaurant. Portions were huge. Prices are fair. And the servers and cooks are so kind and fun! Happy we stopped in.
I recommend the bourbon chicken. It was my favourite.
Visited a year ago
I liked how the menu options were a little different for a Hibachi spot. I got the pineapple chicken it was very good it came with your choice of soup or salad, rice, or noodles. The salad was very good and the rice was as well for the lunch price of 11 dollars. I felt it was very reasonable. The other plate was steak and noddles with soup for 13. Service was good, not very crowded it was nice.
Visited 10 months ago
We got in got seated, then waited a little.-But it was worth it ! The people we were next to were nice, the service was great, and the chef was funny and fun! By the way the food is outstanding!
Visited a month ago
Your waiter was very rude. I am appalled that your server would come to me asking for more of a tip in front of a table of people, it was very rude and disgusting. Your waiter only came to our table twice, never asked if we wanted anything else. Yes, my bill was $144, it was $144 in business that you wouldn't have by the looks of this place. I tipped the server, I tipped the cook and added a tip. Your server was very rude and I didn't like it. We won't be back!
Visited 3 months ago
All food cooked with the same condiments, so it all tasted the same, also all main meats (steak, chicken, salmon, shrimp) were over cooked. Room so noisy you couldn't talk to the person next to you without yelling. On a positive note, the food prep gentleman was entertaining.
Visited a month ago
We got in got seated, then waited a little.-But it was worth it ! The people we were next to were nice, the service was great, and the chef was funny and fun! By the way the food is outstanding!
Visited a month ago
Visited 2 months ago
Delicious
Visited 2 months ago
Visited 2 months ago
One of my most interesting experiences. Let's dive right in...
The food was some of the best I've ever tasted, especially for my first time eating hibachi. The cooks were hilarious and provided some awesome entertainment while we ate. It was an overall enjoyable experience.
Then we get to the not so awesome part..
I'm not sure what didn't agree with me but something about this food required an immediate exit. we paid, went out to the parking lot and with some rumbles in my tummy I had to quickly go back inside to do some mega sharting.
And I couldn't even get out of Cleveland before having to stop two more times to destroy some other gas station bathrooms...
Other then the explosive diarrhea, it was some of the best food I've had in my life, but sadly because of getting sick I don't plan on returning...
Visited 2 months ago
Visited 3 months ago
Came here Sunday with family. We had an amazing time! It was a great experience! The food was delicious!! I had the ribeye steak with the teriyaki sauce… soooo good!! I enjoyed my time and food! Thank you!!
Visited 3 months ago
Your waiter was very rude. I am appalled that your server would come to me asking for more of a tip in front of a table of people, it was very rude and disgusting. Your waiter only came to our table twice, never asked if we wanted anything else. Yes, my bill was $144, it was $144 in business that you wouldn't have by the looks of this place. I tipped the server, I tipped the cook and added a tip. Your server was very rude and I didn't like it. We won't be back!
Visited 3 months ago
We came here for my son’s birthday on a Saturday because he was home from college and his bday is on Tuesday. The owner (or guy in charge) refused to give him his birthday discount because it was “over two days” from his actual birthday. We had a party of 6 but they put an automatic tip on the bill so clearly he did not care if we were happy. It would have only cost him $15 and he would have had happy customers. The website does not state this requirement. Very disappointed and it left a bad taste (pun intended) in our mouths after an otherwise good night with a great cook and great waitress. Interestingly when I called to make reservations, a man answered and told me to call back in 30 minutes and then he could “take care” of me. I guess I should have seen the red flag that customer service is not his priority.
Visited 4 months ago
Visited 4 months ago
Went for my birthday, service was OK, food was good, it's not like it was in the past, I will decide if I am going to return.
Visited 4 months ago
Visited 5 months ago
Visited 5 months ago
Will never go back. The place was dirty. Service was terrible. They sat us, and then we had to wait to see if more people came in just to fill the table. Didn't even get drinks. No air conditioning, it was stuffy and gross. The ceilings and floors were coated in grease and grime. We almost left, and 2 more people came to fill the table so we stayed. We had 3 hungry kids. Every little thing cost extra, the food seemed ok but it actually gave me a terrible stomach ache all night. Some of our steak was still raw, so we didn't eat those pieces. All in all, we'll never go back amd I'm surprised they passed health inspection with all the grease.
Edit to add, it's the next day, and my family and I all got sick. This place is horrible.
Visited 6 months ago
Visited 6 months ago
Visited 7 months ago
NEVER GO HERE!!!! Food is so mediocre and not worth the money. Tried to take home for leftovers but the smell of it made me extremely nauseous. To put the cherry on top, the incompetent server used MY CARD to pay for the table of 10 PEOPLE that was next to my table. THEIR BILL WAS OVER $250!!!! MY BILL WAS $35! Obviously I returned the next day attempting to get my money back and THEY REFUSED!!! His reasoning was “You’ll just dispute it with your bank”… OKAY AND??? It was your mistake and now i’m $267 poorer after a meal I didn’t even like?!! All he could do for me was have the server call me to apologize…. I DON’T WANT AN APOLOGY, I WANT MY MONEY BACK!!!! Ive given this some time and the server or owner NEVER CALLED TO FOLLOW UP WITH THIS!! Extremely disrespectful and unprofessional. I’ll forever remember this place as the absolute worst restaurant i’ve ever been to.
Visited 7 months ago
Visited 7 months ago
Visited 7 months ago
Visited 7 months ago
There business hours are not correct. On the door it’s say they open at 4pm on Monday but when I called and spoke with someone there, the man said they open at 4:30pm. That misleading information especially when you had customers outside waiting.
Visited 7 months ago
Visited 8 months ago
Visited 8 months ago
Visited 8 months ago
It was very hot in this place, they tried to put us at a table with people we did.not know who were already eating my my family a tad uncomfortable, we ask to be moved. Food was very good it was just very hot in the restaurant.
Visited 8 months ago
Visited 8 months ago
Visited 9 months ago
The food was delicious and customer service was excellent
Visited 9 months ago
Excellent food prices are comparable to other hibachi restaurants
Visited 9 months ago
Great food, great time.
Visited 9 months ago
Visited 10 months ago
Poor service, short staffed. It was a Monday and they didn’t even have anyone at the door. No one greeted us until 20-30 minutes of us standing at the bar. Everyone that worked there didn’t even pay attention to us. After 20-30 minutes we finally got greeted. They told us we had to wait 45 min to an hour and couldn’t even wait at the bar meanwhile because it was closed. I left… can’t say anything about the food just service!
Visited 10 months ago
Visited 10 months ago
Our Chef was AMAZING. The food was fantastic. Love this place.
Visited 10 months ago
Last time I ate here I had food poisoning and got sick. Really sad it seems like the place may be going down. Used to be a lot better a couple years ago.
Visited 10 months ago
Website and Google both said the restaurant was open but the doors were locked and the inside completely dark. I understand it is Easter weekend but this was the day before Easter and nothing was said about it being closed the day before.
Visited 10 months ago
I liked how the menu options were a little different for a Hibachi spot. I got the pineapple chicken it was very good it came with your choice of soup or salad, rice, or noodles. The salad was very good and the rice was as well for the lunch price of 11 dollars. I felt it was very reasonable. The other plate was steak and noddles with soup for 13. Service was good, not very crowded it was nice.
Visited 10 months ago
Food and service were great, but they need to do a little cleaning of the ventilation system. Nasty!!
Visited a year ago
Coming from nyc this place was amazing
I recommend going here most realistically you will spend it be like 35$ unless your rich then you probably spend like 50$
The food was fabulous great flavor good portions
I recommend getting the steak with rib eye combo with fried rice and noddles
Ima messy eater
Visited a year ago
Visited a year ago
Mouth-watering steaks, big juicy lobster tails, end our chef made the whole experience fun and entertaining. We had a great time.
Visited a year ago
Visited a year ago
The Chef is do funny and the food is devine
Visited a year ago
IT WAS FUN AND THE FOOD WAS GOOD. THE ONLY THING I DIDN'T LIKE WAS THE FACT THAT THEY USED FRIED CHICKEN. I'D LIKE MY CHICKEN COOKED FRESH ON THE GRILL WITH THE REST OF MY FOOD. THAT CHICKEN WAS COLD, HARD AND OBVIOUSLY COOKED DAYS EARLIER....
Visited a year ago
Visited a year ago
Great food, great server, great chef. All around great experience. 4 out of the 5 of our party had never been to a hibachi steakhouse before, and it did not disappoint!
Visited a year ago
Visited a year ago
Visited a year ago
Visited a year ago
Amazing!!!
Visited a year ago
Had higher hopes for this location based on previous reviews. But this was one of the WORST experiences I have had at a hibachi restaurant.
First off, we choose the location because the well known Hibachi restaurant we normally go to up the street was booked for the night. We have gave this location a try to celebrate my daughter’s 14th birthday.
Making a reservation was fine, our server was pretty attentive, but where things took a turn for the worse was with our hibachi chef. When going over our allergies (seafood) that was fine, but when my sister mentioned very nicely she had an egg allergy (even though our server was aware and her rice was being made in the back) our chef started making fun of our table having too many allergies. We thought he was being sarcastic with us because we know they like to play and have a good time, but his face turned bright red and angry and he taunted us for at least a minute. It was the most awkward experience I have ever had at a restaurant. We were a friendly table just out trying to have a good time and it really made for a horrible experience.
To top it all off my sister he was taunting just lost her husband and this was her first outing since he passed away. A lesson for anyone reading this - you never know what someone is going through. Be kind. Everything is not a big deal and can typically be worked out with understanding and communication.
This chef needs to be fired and get out of the hospitality industry because he certainly has NONE. Also, our takeout had TONS of hair in it when we got home which made things even worse. The ventilation system must not work because the smoke in the restaurant was ridiculous. I would never recommend this location to anyone. Attempt to go 5 minutes up the road if you can.
Visited a year ago
Awesome and friendly chef at our table and all of the food was delicious! Definitely coming back soon!
Visited a year ago
Visited a year ago
Visited a year ago
Visited a year ago
No idea why this place does not have a 5 star rating yet. We eat here often. Never had a bad meal or experience. Drinks are strong and delicious. Food is always cooked to perfection. Service is outstanding!!!! The other well-known habachi chain restaurants CANNOT compete with what this restaurant offers. You've gotta try it! Ask for Chef Chris, if he's there, he's the best! So engaging, so funny. Its dinner and a show... Be sure to tip well, they deserve it!!!❤️
Visited a year ago
Fun place for the family with yummy food! We enjoyed everything we ordered. The staff was awesome and went above and beyond. We hope to go back again soon!
Visited a year ago
Visited a year ago
Visited a year ago
The food was ok, not flavorful. Our chef was very lackluster, and other parties were laughing and interacting with chefs. Ours had very little to say and seemed to be in a hurry to get done. The gentleman who took our order was very friendly and courteous.
Visited a year ago
Visited a year ago
Visited a year ago
Seemed grimy, didn't eat there
Visited a year ago
Today we visited and for people who think the floor is sticky check it’s not your type of shoes because my pair of hey dudes made a horrible sticky sound but my husband’s regular running shoes were silent no sticky sound
Great meal today but price of a cup of pop is up to $3 just sticking to water next time
Visited a year ago
Visited a year ago
Service was good. Food on the other hand wasn’t the best.
Visited a year ago
Service and food...perfection 👌
Visited a year ago
Excellent! Service anticipated needs/wants. Chef did all the things you expect and was entertaining.
Visited a year ago
It was okay. To be honest I love about you and I was a little bit disappointed because I didn't give me any yum yum sauce or any Ginger sauce and I got mine to go. Obviously usually I don't take my hibachi to go I stay for the experience and good times with my friends or family but this time I was on lunch. It clearly said that all of this came with it and they didn't put any of it in my bag. Honestly they didn't even put silverware in my bag and I just so happen to have some because I work out of my truck all day... I'm not trying to say it's a bad restaurant honestly I've never eaten inside of it. I stood behind one person who was having a conversation of some sort with the person at the register for a good 10 minutes waiting until finally someone else asked me if they could help me! I was on lunch and I got a half hour so that kind of pissed me off. If I would have done this review that day it would have been lower but the food was good even without the sauces that I consider a necessity with hibachi.
I would definitely give them another try, but to be honest I would probably do it on lunch again to see if they could get it right this time before I take my family. If you go in with your people and sit at the table I'm sure but this is what I experienced.
Visited a year ago
Visited a year ago
Visited a year ago
We’ve been coming here for years, it was our first restaurant we visited the day they opened after the Covid lockdowns, unfortunately the place has gone downhill to the point that nobody there cares anymore. We used to sit at the bar almost every week and there were great bartenders, that have all left. The bar area never opened back up after Covid. Our weekly visit turned to a few times a year. It’s piled with stuff everywhere, the menus are filthy, your shoes stick to the floor, yet we continued to go back for the good sushi. Service was awful, we would sit at the sushi bar and the chef was awesome but the servers wouldn’t show up to take our order. We would literally be eating our sushi before the server even showed up, we ordered drinks that never came, it was so sad. Then one day, no sushi chef! I’d call every few months to see if they got a new chef and today I called and was happy to hear they did. We showed up to a huge mess, couldn’t sit at the sushi bar now either, it was also covered with stuff. We were seated at a table near the sushi bar with disgustingly dirty and barely legible menus. Funny part is when the manager took us to the table, he set down the crumpled dirty sushi menu and there were already two menus on the table and the seats were pulled out and he made a gesture and said something under his breath like “oh there’s already menus here…” as if he realized he must have sat people there and they left. We waited and waited, no server came, we went to the manager (or owner?, same Asian guy who’s always been there every time we go, we were regulars for years and he never once came to us and asked us how things were or just to introduce e himself, nothing, never.) after a 10 minute wait and told him we will never return. So sad, it was our favorite place.
Visited a year ago
Visited a year ago
The food was great. Way too much to eat. The owners seem rude. Our cook was great and the other people we sat with were really nice
Visited a year ago
Visited a year ago
A great place to visit with friends! We all got the combo dinner. Onion soup and salad were so good! All our dinners were great. Exactly what you want in a hibachi restaurant. Portions were huge. Prices are fair. And the servers and cooks are so kind and fun! Happy we stopped in.
I recommend the bourbon chicken. It was my favourite.
Visited a year ago
Food was good. But we will never be back here again! It shouldn’t take more than an hour to get service. Waitress was all over the place. They need to hired more people or do better. We had a lot of kids with us so they were so impatient waiting for food. We even ordered a appetizer and never received because she forgot. Waited an hour for refills as well. Service overall was horrible. We had reservations for 6pm and didn’t get seated right away either. They made us wait a while and then we waited 30 minutes to get checks and waited another 15-20 minutes to pay. We left around 9pm. Don’t recommend if you have to be somewhere else. You literally will be here all night!
Visited a year ago
Great time.had a blast.
Visited a year ago
Nice place actually comfortable
Visited a year ago
I give Hibachi a three because the food was sloppy and greasy. The service was okay but they're understaffed so it took fifteen minutes to get drink refills. As for the atmosphere, the front wasn't the cleanest. The women's bathroom was dirty and only had one clean/working stall. Unfortunately I don't think I'll be back.
Visited a year ago
Visited a year ago
Visited a year ago
Visited a year ago
This place used to be a lot better. They cut their menu in half. They stopped selling sushi. The place looks run down. Bathrooms were filthy. I thought they were closed when I walked in.
Visited a year ago
Good was delicious. Great service!
Visited a year ago
My son and I just left this restaurant. The food was very tasty. I had no idea the meals came with shrimp, I am allergic, so I informed the waitress. She takes my food back ro the chef. Let's keep in mind, they are literally right behind me. She tells him I am allergic. He asked if he was to repare the entire meal again. She tells him no. Just the veggies and Salmon. The food looked good on return but guess what my chicken was cold. I didn't trip to bad because the rest of my meal was hot. I spoke to the manager who was barely paying attention, so I just wanted to drop a line. My last meal before my son goes back to school and we get the clown show.
Visited a year ago
Visited a year ago
Visited a year ago
Visited 2 years ago
It’s great and it’s fresh way better then the “orginal hibachi Benihana’s don’t like”
Visited 2 years ago
Visited 2 years ago
Visited 2 years ago
Hilarious chefs and great food.
Visited 2 years ago
Wonderful experience! Can’t wait to go again!
Visited 2 years ago
We had 5:30 reservations. We wanted to sit in the main dining room and order off the regular menu and NOT have the hibachi meals cooked right in front of us. We had tickets to an event after dinner. The hostess said it would be a while before they could get to us in that dining room and we would get served faster if we ate at the hibachi table. So she took us to a hibachi table. We arrived and were seated before the people at the next table but then they put other people at our table. The next table was served first. We got our drinks , soup and salad after a little while but the chef did not come to our table to even start cooking until 6:40, so we had been there 1 hour and 10 minutes already. We left at 7:22 and were late to our event Downtown. When we first arrived, a chef in the other room was incredibly loud in his entertaining, so we could not even hear each other to talk. It seemed like the people at his table were enjoying him though. The food was good and our chef was nice and entertaining though. The floor going in between the 2 rooms was very slippery and everyone in our party noticed it. We will not return due to the incredibly loud atmosphere, the slippery floor and the really long wait for food.
Visited 2 years ago
10/10 this is the only Hibachi I will ever go to. The experiences is the best!
Visited 2 years ago
The Chef and waitress were very nice and funny, the food was great, no complaints!
Visited 2 years ago
The food was great!
Visited 2 years ago
Visited 2 years ago
Amazing birthday for my grandmother! First time and she lost it 77 years old highly entertained Chris did a great job interacting.
Visited 2 years ago
Little too expensive hibachi
Ok place
Visited 2 years ago
Visited 2 years ago
Has a work dinner at this location. They accommodated a party of 9, we were sat quickly, and the staff was very friendly. Restaurant was clean, food was great, will definitely visit again!
Visited 2 years ago
Was so much fun to watch the chefs cook🍳very entertaining...took my daughter for her 18th birthday
Visited 2 years ago
Visited 2 years ago
Visited 2 years ago
My favorite hibachi place
Visited 2 years ago
Great place. Great food. Great entertainment.
Visited 2 years ago
Visited 2 years ago
Visited 2 years ago
Great food will be back while in town.
Visited 2 years ago
Wasn't anybody there and it was nice
Visited 2 years ago
this place has gone to hell ever since the pandemic. I ordered fried rice steak and shrimp. Vomited everything before I could even leave the building. Do better
Visited 2 years ago
Chefs were comical and very skilled and the personalities were amazing. Very funny guy's!! Loved the food and service!!
Visited 2 years ago
Visited 2 years ago
Visited 2 years ago
literally the absolute worst service i have ever had. we were seated at 7:40, ordered our drinks and meals. at 8, they seated another four guests at our table, whatever no big deal. they ordered their drinks and food. a table of 7 was seated next to us 10 minutes later. at 815 that table received their soup and salad, we still haven’t. by 820, their chef was there. someone at my table went upfront to speak to someone, they looked at us and walked away. we went up front a second time, it is now 825 and we our finally just getting our salads. the woman apologized and guaranteed a round of drinks would be given to us. on a positive note, our chef was PHENOMENAL, and made a bad experience much better. by the time our bills came, no drinks were taken off our tabs, and no discount was added. if i could, i would give 0 stars.
10/10 WOULD NOT recommend. will never be back
Visited 2 years ago
Dined in with a party of 4. We were seated immediately, got our drinks and gave our orders. 20 minutes later they decided to add 4 more people to our table. Took over 25 minutes for them to order so it’s now been 45 minutes and we still have not eaten a thing. No salad or soup. We approached a manager and they offered to take our drinks off our tab. Mind you another group had walked in and were eating by time we got our salads. Cook comes out as we received our salads… The cook was absolutely phenomenal and made us happy!!! Received our checks with every drink on them and no discount what so ever. Highly highly dissatisfied. We will not be returning.
Visited 2 years ago
Went here for a late dinner, service was excellent. Our orders were not correct but they fixed them right away with no hassle.
Food is always good, we did not sit at the grill by choice so we got all of our food at the same time instead of watching them cook it. Always a great value for your money, I ate this for lunch for the next 2 days :)
Visited 2 years ago
Ask for Chris. I laughed the entire time.
Visited 2 years ago
Visited 2 years ago
Nice
Visited 2 years ago
Visited 2 years ago
This use to be my Favorite Restaurant. Very upset that the Server can give such bad service and get 18% tip. We had a party of 10. Took half hr to get out drinks. 1.5 hr for chef to start. Yum Yum was very spicy. Use to be my favorite. They are getting from different co now so its spicy. The meat portions were smaller than norm and the server never brought out my rice. my steak and shrimp were cold by time I got my rice. I dont recommend having a party larger than 7 so u can tip what server deserves. He also tried saying couldnt get Bday discount because it wasnt same day
Visited 2 years ago
Visited 2 years ago
Long wait for drinks and food, but the quality of food is great and it's always a fun time.
Visited 2 years ago
Visited 2 years ago
Visited 2 years ago
One star is more than they deserve. We made a reservation tonight to celebrate 2 of my daughter's birthdays. Our cook was rather boring (in comparison to the other tables cook). But that was the least of our concern. Out of the 8 people at out table, not 1 ate their food nor took it to go. The rice was still hard the teriyaki chicken was dry and flavorless. They did however take $20 off of the $100 bill for the 4 of us. But $80 is a lot of money to donate to an establishment in exchange for all of us now feeling like we are going to throw up. I do NOT recommend, we will NEVER return!
Visited 2 years ago
This is not a rating of the food, because I made a reservation and stood around for 30 minutes, and they still couldn’t tell me anything, even though the restaurant was pretty empty. I understand employee shortages, but they were extremely unorganized, and it was a waste of my night.
Visited 2 years ago
Our experience at this restaurant was terrible. We were seated at about 4:15. Our first server didn’t come with our drinks until 4:45 and then she spilled them all over the table and floor. She then left and never came back. Another server came 10 or so minutes later and took our drink order for the drinks that had spilled. We didn’t get our drinks from the bar until 5:15, so an hour after we sat down. Our appetizers that we ordered with the first server didn’t come until after the chef was already cooking our meals. We asked about our appetizers and the new server said they only have one person who does apps. However, we saw multiple tables that came and ordered after us get their apps long before us. The chef was the only good part of our dinner. We had to ask for things multiple times before our server came with them. We were there almost three hours. We asked our server at the end if we could talk to the manager and she was telling us how the time we spent there was part of the experience and how it usually takes this long. I told her it does not take an hour to get a drink and she said it usually does. I don’t think anyone would go there if they had to wait an hour just for a drink. We asked to speak to the manager and she said she would get her but the manager never came. This restaurant is poorly managed and should probably train servers on appropriate times for delivering drinks and appetizers. In addition, the floor and surrounding areas of our table were also disgusting like they had not been cleaned in a very long time. It was gross. I would not recommend this restaurant to anyone.
Visited 2 years ago
Nope. Just nope. The people that work here have no clue what they are doing (the management that is), the manager/owner was walking around today clueless, no idea what he was doing. People were waiting for an hour or more, they have the sign that says “we are experiencing a staff shortage” though, like that absolves them. They are not experiencing staff shortage, they just don’t want to hire more people to save labor, so they work with a skeleton crew even when they are busy, and the food takes over an hour to come out. I would not recommend this place, there are way more hibachi places that are more professional and the manager/owner at least acknowledges you when you stand right in front of them.
Visited 2 years ago
Sorry, will not go back. Bad from the very beginning- it was very dreary when you walk in the front door, Took a good 5 minutes for the hostess to acknowledge us, even tho they had just opened 5 minuts before we got there and nobody but us was there. when she took us to our table, there was old food on the seats and floor which told us they hadnt cleaned the night before. once we got seated it took awhile for our server to come to our table. Then we find out the menus were outdated and they charged extra for fried rice even though the menu said it was included. Once our cook came to the table, he was ok, until grease from the overhead vent started dripping down on our plates, come to find out they hadnt cleaned the vent. Instead of moving us to another table since we were the only ones there, they just moved 2 of us to the end of the table we were at. It continued to drip and splatter throughout our meal. And all we got was "" we are so sorry about that"". The least they could have done is compensate us on our bill. I will definately NEVER go back. Horrible experience!!! Cook told the people in the kitchen about the grease and no manager ever showed their face, the cook apologized.
Visited 2 years ago
I went there with my wife to celebrate her parents, my in-laws, birthdays. I started out with a drink, the Tokyo Iced Tea, which was basically a Long Island with melon liqueur added. I must say they certainly didn’t skimp on the alcohol!!! Yummy!!! This was followed by an onion soup (yummy) and a salad (nothing special). But the main attraction at these sort of restaurants are the chefs, their corny jokes, and the fire, and these didn’t disappoint. Although this restaurant was farther because the one close to us closed (Mentor) I got the same tasty meal and flamboyantly entertaining service I’ve come to expect, with plenty to take home. The only con was the floors that could have been maintained better, and that kept me from giving them 5 stars.
Visited 2 years ago
Bad service!!
Visited 2 years ago
Excellent dinner and a show. Good for birthdays, anniversaries and even a regular old date nite.
Visited 2 years ago
Be prepared to be here for two to three hours. Even with a reservation you’ll be waiting. The food is very good. Way better than the big names out. Besides the length of time you’ll be here from walking in to leaving, five stars
Visited 2 years ago
Visited 2 years ago
Visited 2 years ago
Visited 2 years ago
Manager had no interest in seating us without a reservation in a practically empty restaurant and kept looking at her watch. Pathetic. Drive an extra minute to Wasabi. I beg you. Place smelled like it hasn’t been cleaned in years so I guess a bullet dodged.
Visited 2 years ago
The food was really good and the chef was funny and made the experience fun for everyone at the table.
Gave it 4 stars because they were extremely understaffed and although, yes I understand the situation, they could had made it known to our large group and been upfront about the wait time.
From getting there to eating it was almost two hours. Again, we made the best of it since we had family from out of town and we drank plenty and talked, but the information would had been appreciated and maybe the restaurant would had even made more money if we had gone ahead and ordered sushi as appetizers for the long wait.
From reading the other reviews, it seems we weren't the only ones with the long wait times and lack of a chef.
Visited 2 years ago
Went there last night 12/28/2022 food and experience was great just be prepared to wait while they only have two chefs and one server for the whole place and our server was GREAT considering how busy they were
I definitely will go back
Visited 2 years ago
Visited 2 years ago
Excellent food an atmosphere
Visited 2 years ago
Visited 2 years ago
Visited 2 years ago
Great food, great people and my 3 year old grandson loved it.
Visited 2 years ago
So, we just left hibachi on rockside road in Independence, OH and I will say I could not have even imagined service could be this bad. We were there to celebrate my sister’s birthday. Our server (Peggy) was so rude. She should not be working in any form of customer service. She did not listen nor comprehend our orders, she discriminated against my child by trying to tell me she was older than 10, and she tried to charged us for food we didn’t order. She spoke to us in a very demeaning way and she refused to give my cousin her change from her cash payment. I have no clue what happened to this place over the years, maybe they changed management or something but I’m sure they won’t be open too much longer. DO BETTER HIBACHI!!!
Visited 2 years ago
2nd time trying to eat at this so called restaurant. Was told to wait with not a single eating soul in the facility I wish Google would already allow pictures to be posted to our rating just to see the live view of some of these places. Garbage no need to waist time here.
Visited 2 years ago
Interesting spot
Visited 2 years ago
Visited 2 years ago
Just average experience across the board, tailor your expectations to that as your experience and if location works well for you, you will be set.
Visited 2 years ago
Our hibachi chef was awesome, and hilarious too! The food was delicious. My server was very friendly and was attentive. No complaints at all, I really enjoyed my time here, Thanks!
Visited 2 years ago
At first glance I was skeptical about this place, seemed a bit older, not as nice looking as I expected but my coworker and I decided to try it anyway. Ordered the Choice of Three Meats lunch special and got NY Steak, Teriyaki chicken and the Shark Steak and my coworker did the Teriyaki chicken, Pineapple Chicken and the Shark Steak also. Food was great, and very filling, portion was pretty large between the meats, the fried rice and Vegetables. Lunch also came with a soup or salad, coworker got the salad, I got the soup, both were tasty.
Visited 2 years ago
The food, service and atmosphere was amazing! We will definitely be back.
Visited 2 years ago
Chefs are understaffed. Long wait to eat which was okay for us but might be bad for others or if you have kids.. Waitress was great at refilling drinks while we waited. Chef was hard to hear/understand but still entertaining. Would visit again
Visited 2 years ago
My daughter had her 21st Birthday here
Visited 2 years ago
Very impressed with this hibachi steakhouse. The restaurant only had one server but she handled our large party well, as well as the other tables. Servings were huge compared to others I have been to. Chef was good and very entertaining. Glad we stopped in.
Visited 2 years ago
Visited 2 years ago
Great service, excellent food!
Visited 2 years ago
Very nice place.. low key to chill and relax
Visited 2 years ago
A little on the dirty side, my shoes was sticking to the floor. Needs to updated.
Visited 2 years ago
Chris was amazing the last time we were here. We made sure he was here today. He made sure we all had a great time. Thank you Chris for making our anniversary an amazing one.
Visited 2 years ago
Chris was superb. He made us laugh the whole time. Next time I go I will request him!
Visited 2 years ago
My friend and I come for special occasions it was her 50th birthday I came in with balloons you clearly could see it was a birthday, at least say happy birthday nothing I asked the waitress to sing with us she declined,ok let that go I ordered the Samarui $31 I got tons of rice tons of vegetables 6 pieces small of steak,3 shrimp,3 scallop I did not order nor did I pay for the rice vegetables dish,on top of that no hibachi, that is what she wanted for her birthday very disappointed
Visited 2 years ago
Visited 2 years ago
This place use to be good but not anymore. They Nickle and dime you for everything now. To share with a 4 year old is $6. Extra yum yum and ginger sauce is now 75 cents. The staff was rude. Seems like the quality of food has gone down. And not very clean inside. Such a shame
Visited 2 years ago
Visited 3 years ago
Visited 3 years ago
Sushi was🔥🔥🔥🔥
Visited 3 years ago
Visited 3 years ago
Very good meal. Fried rice was a little cold but everything else was fine
Visited 3 years ago
Visited 3 years ago
Great place food was great
Visited 3 years ago
I love this place! I called in my order and it was ready when I got there! The host was polite and my food was excellent
Visited 3 years ago
Place was absolutely filthy. As soon as we walked in, grime on the floor, at the table, seats sticky. I couldn't bring myself to eat there, we left.
Visited 3 years ago
Short on staff. Be prepared to wait a long time for everything
Visited 3 years ago
Visited 3 years ago
We love going here for birthdays or just dinner with family or friends. They do light fire when cooking in front of you. If you bring proof of birthday (drivers license or birth certificate) and go there on your actual birthday, they will take $15 off of the Birthday dinner!
Visited 3 years ago
Visited 3 years ago
Visited 3 years ago
Our chef was fantastic, kept everyone engaged and having a great time celebrating my daughter's birthday - Nicole Byrd Huffman. I plan to come again and refer this establishment to others.
Visited 3 years ago
Service was horrible 😫
Old man Manager was very unprofessional
Table was dirty
Some kind of liquid was dripping from the overhead vent
WAITED 90 MINUTES NO FOOD
LEFT
WILL NEVER EAT AT ANY HIBACHI
DON'T TRUST THE SERVICE
Visited 3 years ago
- 8 sushi photos
- 200 sushi reviews
- 4.0 Sushi Rating
- Reservations: +1 216-520-0433
- Menu Website: http://www.hibachijapan.com/
- Sushi Address: 6901 Rockside Rd #133, Independence, OH 44131, United States
- Sushi Map: 41.3960797, -81.6416153
- Japanese steakhouse
- Asian restaurant
- Japanese restaurant
- Seafood restaurant
- Steak house
- Sushi restaurant
- Teppanyaki restaurant
- Sunday: 12–9:30 PM
- Monday: 4–9:30 PM
- Tuesday: 4–9:30 PM
- Wednesday: 11 AM–9:30 PM
- Thursday: 11 AM–9:30 PM
- Friday: 11 AM–10:30 PM
- Saturday: 12–10:30 PM
- Outdoor seating: Available
- Delivery: Available
- Takeaway: Available
- Dine-in: Available
- Great tea selection: Available
- Lunch: Available
- Dinner: Available
- Solo dining: Available
- Wheelchair-accessible car park: Available
- Wheelchair-accessible entrance: Available
- Wheelchair-accessible seating: Available
- Wheelchair-accessible toilet: Available
- Alcohol: Available
- Beer: Available
- Cocktails: Available
- Coffee: Available
- Comfort food: Available
- Healthy options: Available
- Small plates: Available
- Spirits: Available
- Vegetarian options: Available
- Wine: Available
- Lunch: Available
- Dinner: Available
- Dessert: Available
- Seating: Available
- Bar on site: Available
- Toilets: Available
- Casual: Available
- Trendy: Available
- Family friendly: Available
- Groups: Available
- Tourists: Available
- Dinner reservations recommended: Available
- Accepts reservations: Available
- Credit cards: Available
- Debit cards: Available
- Credit cards: Available
- Good for kids: Available
- High chairs: Available
- Kids' menu: Available
- Free of charge street parking: Available
- Free parking lot: Available
- Parking: Available