Kintaro All You Can Eat Sushi & Hot Pot

This is hands down our favorite local restaurant! The service is always great and the food is always fresh & delicious! We’ve been coming to this Brooklyn location for years and have never had a negative experience. Jay & Vivian are two of our favorites that work there and their customer service is top notch and they are always friendly and accommodating. I have my big birthday party dinner there every year and my friends love this place!! Keep up the good work team Kintaro!! If you’re looking for a good food & customer service at an extremely affordable price, this is the place to go!!

Visited 3 months ago

Came here once for a hot pot dinner. We reserved the party room ahead of time, which had enough seats for a party size of 16 with a couple of primary stovetops and individual soup stoves for all members to have their own hot pot. Feasting came with a boat of sushi, multiple platers of fresh beef, fish, and much more. Everyone had their beverages of their choice and fully satisfied towards the end. The restaurant also has a bar and a selection of sauces mix of your choice. All in all, great place to have family and / or friends gathering or simply enjoying a nice bite of lunch/dinner. Highly recommended for those near, passing by Brooklyn, or just those who enjoy sushi, hot pot, Korean barbecue, or combination of all three.

Visited 3 months ago

I love this place. I've been going to Kintaro since they opened. Everyone is so nice, and the host is great. He always asks how my family is, especially my son. The sushi chefs are great, and they really know their craft. I've never had a bad experience or meal there. I recommend Kintaro to everyone. The photos below are from my last meal there, on 9/8/24.

Visited 7 months ago

Go here go here go here. Very authentic Japanese restaurant here. I’ve already left a review of the one in Westgate, and this one is the exact same. Phenomenal service, you aren’t treated like you’re a robot or anything, the food is ALWAYS amazing and very hot, portion sizes are huge, and pricing is very fair. Love this place, I literally come here all the time and so should you.

Visited 3 months ago

The service here was great. We were seated quickly even though it was very busy. The food was very good, we were a little worried it might be more like "buffet" style sushi but it wasn't at all. Everything was prepared well and delicious. They have enough menu options that even someone who didn't like sushi could find something to eat on the menu. I highly recommend this place, be sure to come hungry.

Visited 3 months ago

They have a nice variety of sushi dishes for a great price. The plates look good and come out well put together. My food has always tasted great in the couple times I've visited. Very clean interior, but it can be quite busy with families.

Visited 8 months ago

The atmosphere wasn't the best but the food and our server Judy were great. The $27 for dinner included appetizers, a hot pot (make your own soup at the table) which I recommend, and sushi. Lots of choices including seafood for the hot pot. Many choices for the sushi and I recommend having them combine it all on a boat for the table to share. Also have a condiment bar on the side.

Visited 9 months ago

Food was fantastic, we only got the sushi, not the hot pot. Everything was wonderful, the staff, the food, and the price. If you're in Cleveland I would recommend you stop by!

Visited 6 months ago

If you don't know about the lunch special pricing you are missing out on a great deal. I love this place and go as often as I can. Not just sushi but appetizers and hibachi on the all you can eat sushi side.

Visited 2 months ago

Good food, service could be here nor there but none the less still worth going. I visit about pretty often it is our favorite sushi spot!

Visited 2 months ago

Visited 2 months ago

It's good as usual, but the server doesn't let us know what they don't have for hot pot...we order so much that it was all mixed together. We have to pass food back and forth.
We had a party of 9 people and they couldn't give us the party room because the lady told us that there might be big parties the day before Christmas Eve..surprisingly no big parties came in after 6:15pm. We talked very loudly throughout the time we were there for our secret Santa and white elephant event. It's very hard to find our server to get water...they might have been short handed.

Visited 2 months ago

Visited 3 months ago

Food is so good

Visited 3 months ago

This is hands down our favorite local restaurant! The service is always great and the food is always fresh & delicious! We’ve been coming to this Brooklyn location for years and have never had a negative experience. Jay & Vivian are two of our favorites that work there and their customer service is top notch and they are always friendly and accommodating. I have my big birthday party dinner there every year and my friends love this place!! Keep up the good work team Kintaro!! If you’re looking for a good food & customer service at an extremely affordable price, this is the place to go!!

Visited 3 months ago

Great deal, family friendly, fast service. Can be a bit loud.

Visited 3 months ago

Visited 3 months ago

Amazing sushi, prompt service and kind staff. Had to wait a bit too long to get a water refill, and the floors were very slippery due to the water. Overall great experience though.

Visited 3 months ago

The Hot Pot experience is a must try!!

Visited 3 months ago

Visited 3 months ago

I really enjoyed the food 🍱 the drinks 🍹 the server was very nice 😊

Visited 3 months ago

Visited 3 months ago

The service here was great. We were seated quickly even though it was very busy. The food was very good, we were a little worried it might be more like "buffet" style sushi but it wasn't at all. Everything was prepared well and delicious. They have enough menu options that even someone who didn't like sushi could find something to eat on the menu. I highly recommend this place, be sure to come hungry.

Visited 3 months ago

Excelente lugar el pescado súper fresco. Buenas porciones y el servicio muy bueno y atento.

Visited 3 months ago

Go here go here go here. Very authentic Japanese restaurant here. I’ve already left a review of the one in Westgate, and this one is the exact same. Phenomenal service, you aren’t treated like you’re a robot or anything, the food is ALWAYS amazing and very hot, portion sizes are huge, and pricing is very fair. Love this place, I literally come here all the time and so should you.

Visited 3 months ago

Visited 3 months ago

Honestly, I have a lot of fun coming here! It is definitely no “high end hot pot” from a more Asian populated city like New York or Toronto, but, I don’t think the taste of anything here is bad. It tastes just like hot pot you would have at home. Same with the sushi. I’m giving it 3 stars on food just because the food is not anything mind blowing. But for the price and the fact that it’s ayce both hot pot and sushi, I would come back here again and again over other hot pot places in Cleveland, and that is why overall, Kintaro is a 4 star for me.

Visited 3 months ago

Visited 3 months ago

Visited 3 months ago

Visited 3 months ago

Visited 3 months ago

Came here once for a hot pot dinner. We reserved the party room ahead of time, which had enough seats for a party size of 16 with a couple of primary stovetops and individual soup stoves for all members to have their own hot pot. Feasting came with a boat of sushi, multiple platers of fresh beef, fish, and much more. Everyone had their beverages of their choice and fully satisfied towards the end. The restaurant also has a bar and a selection of sauces mix of your choice. All in all, great place to have family and / or friends gathering or simply enjoying a nice bite of lunch/dinner. Highly recommended for those near, passing by Brooklyn, or just those who enjoy sushi, hot pot, Korean barbecue, or combination of all three.

Visited 3 months ago

I thought they were very rude and very unprofessional that the way they we're talking to us when we waited to be seated

Visited 3 months ago

Food is good and fresh
Employess try to rush you out everytime i want to enjoy my food with out being asked if i am done yet every 5 mins !!!

Visited 3 months ago

Visited 3 months ago

Absolutely the favorite sushi spot, lunch is an amazing value

Visited 3 months ago

I went to kintaro for the first time, and the hotpot and sushi were absolutely delicious. I was aware of their no to-go policy on the food, but I wanted to ask my waitress to see if it was possible to take it home anyways. I pointed to both the sushi I ordered and the hot pot, and I asked if there was a way I could take it home. She said yes, but there would be a fee for it, and I was fine with it. The waitress specifically told me that she would simply charge me 6 dollars as the fee for BOTH the sushi and the hot pot in order to take it home. She told me, no problem, I will cover the additional fee for what I would have paid for wanting to take both home and we agreed on just 6 dollars to take home both the hotpot and the sushi. When we got to the point of paying the bill, despite the fact that I very specifically asked for both hotpot and sushi (and I was more than willing to pay a to-go fee for both), but she made it very clear she wanted to be nice and only would charge me the 6 dollars FOR BOTH MEALS. As soon as I paid the bill, I asked her for a to-go box for the hotpot since we agreed on only one fee. However, after paying, she told me that she couldn't give me a box for the hotpot because she would need to charge me for it. We literally talked about it before paying the bill and I literally had no problem paying a fee for both meals. But SHE was the one who said one fee for both was enough! It infuriates me to be lied to my face after I communicated very clearly what I wanted. I had no problem paying the extra fee, and I thought when she said only 6 dollars that she was just trying to be nice and provide good service. The food was delicious like I said, but the service was absolutely terrible. Never in my life have I ever had a server lie to my face like that. I will definitely go to a kintaro restaurant again, but there's no way I will go back to this location.

Visited 3 months ago

Visited 3 months ago

We come here often. Pricey but what sushi place isn't? Always good service and quality sushi.

Visited 3 months ago

Called before Thanksgiving & was told they would be open from 12-8. Our group of 7 arrived at 2pm & they were closed. Others were in the parking lot as well.

Visited 4 months ago

Never disappoints. Incredible service.. Judy is our favorite . All you can eat but not just sushi.. tempura, noodles soups, etc

Visited 4 months ago

Visited 4 months ago

We had a very enjoyable visit! Such good sushi! Delicious!

Visited 4 months ago

sevice and atmosphere was great. very friendly and welcoming. My experience with the food was not as good as others. Not the best sushi I’ve had, but it is definitely worth it for the price you pay

Visited 4 months ago

Visited 4 months ago

Visited 4 months ago

Ordered food from there tonight and we found flies in the container of food. We went to take it back and they refused to give us a refund and stated that they would only remake it. I will never be coming back here again and I definitely don’t want any of their food.

Visited 4 months ago

Kintaro is a regular spot for my family and I. There's one closer to home and one by my office so I go all the time. If you love sushi this is the best deal around!

Visited 4 months ago

Visited 4 months ago

The all-you-can eat lunch is definitely with it!

Visited 4 months ago

I decided to try to start eating fish and my brother recommend here because you can try all different kinds. Ive tried tuna, salmon and yellow tale for the first time and it was an absolute amazing experience all together and will definitely recommend to others!

Visited 4 months ago

Visited 4 months ago

All you can eat sushi! But beware! $12 per lb of wasted food which you will not be allowed to take home. Got 5 different specialty rolls, Naruto top left, Honda top right, Mercedes Benz middle, Audi bottom left, Porsche bottom right. Naruto sucked, Mercedes Benz had wasabi fyi

Visited 4 months ago

ALL OF RAW TUNA ROLLS CONTAINED TEMPURA FLAKE. SPICY TUNA MIXED WITH TEMPURA FLAKE. THEY’RE WAY OF CUTTING COSTS

Visited 4 months ago

La persona qué nos atendio tenía mala actitud porque éramos varias familias y para ella.era complicado hacer cue tas separadas. Estabamos.celebrando.un cumpleaños. Deberían prepararse mejor

The person who helped us had a bad attitude because we were several families and it was difficult for her to keep separate checks. We were celebrating a birthday. They should prepare better.

Visited 4 months ago

Visited 5 months ago

Everyone, including the food, is very nice.

Visited 5 months ago

Excellent all you can eat sushi. Fish seems to be good quality, staff were helpful and friendly, overall a very good experience. Rolls were tightly rolled and were zcellently made.

I suggest focusing on sushi when ordering, the side are decent but not amazing. The tempura is pretty good.

Visited 5 months ago

Today we were seated in the separate room: around 10 adults and four kids. To make it easier, we placed the entire order on one sheet of paper. After we placed the order, about half of the order was brought out. Of the 13 soups, only 2 showed up. For the remainder of the order, we had to wait for more than an hour.
Only after we spoke with manager that in 10 minutes, they brought another half order. Even after that, they did not bring what we ordered. I think they just try to bring less. Because you anyway have to pay full price. The sushi was good, but the service was bad.
They know Sunday is a busy day so they should have had more people to serve customers.
We don’t plan on coming back.

Visited 5 months ago

The food is always delicious here but the server is always rude to us every time we visit. Vivian always makes comments about how much we mark off on our menu to order (we’ve NEVER WASTED anything before) but it’s every time we’ve come in, and I don’t think it’s her place to comment on. I asked for a lemon water with my food and she gave me water, so I asked for the lemon and she told me “well there’s a table right there you can go get it”.. she will purposely forget things that we’ve marked off on our menu because she thinks we’ve order too much stuff. I don’t think she has the right to judge what I should eat or what I can eat. She makes these comments throughout the entire night and then when she gets tipped terribly, she will say something to you about how you should tip her more.

Visited 5 months ago

horrible. the food tasted old, had no flavor. avoid this place, low quality sushi. my whole group got food poisoning. The server was very confusing and couldn’t answer questions about prices when we asked. save your money and go somewhere else.

Visited 5 months ago

Visited 5 months ago

Visited 5 months ago

All you can eat sushi, apps & hibachi; the food is so good and you never leave hungry! My favorite spot to go to whenever I’m in the Cleveland area.

Visited 5 months ago

Visited 5 months ago

Great place for all you can eat sushi, hibachi and hot pot

Visited 5 months ago

Visited 5 months ago

Visited 5 months ago

Hot pot was delicious!!!

Visited 5 months ago

I found this place out from a recent friend that recommended me to this place. The atmosphere was warm and welcoming, and the service was amazing. My waitress was friendly, and attentive. The food was incredible- delicious and there was big portions. I would 100% recommend this place

Visited 5 months ago

I was here for the weekend it was super busy, but the customer service was pretty good and the food is also very fresh. Definitely recommend it to friends.

Visited 5 months ago

Very bad service, disgusting food. Dirty bathrooms, the place got bugs. Workers don't wear gloves . i had a food poison since I eat there. NEVER EVER AGAIN. I WOULDNT RECOMMEND TO NO ONE

Visited 5 months ago

Garbage, we've been coming for years with the family weekly.. but I was told it was the owners wife that we dealt with and she's garbage. Horrible attitude dealing with customers ahead of us and then with us when I asked her 3 times how long the wait is.. she told me to calm down. Her own staff were frustrated with her, she shouldn't be dealing with customer's.

Visited 5 months ago

5 Star Service all the way thru, multi-return customers :3

Visited 5 months ago

One of our favorite places in town!

Visited 5 months ago

Yummy! This place is very good. Great fresh food. Pretty good price.

Visited 5 months ago

The best all you can eat !!

Visited 5 months ago

Solid food, good portions. Definitely worth it.

Visited 5 months ago

Visited 5 months ago

Visited 5 months ago

Always hits the spot go there at least once a week and they already know what we want it's awesome

Visited 6 months ago

Visited 6 months ago

The food was old

..one of us got extremely ill from the sushi rolls....it's a no for me..my first and last and we were there for outta time

Visited 6 months ago

First time I had sushi and it was fire!!! Loved everything.

Visited 6 months ago

Visited 6 months ago

Visited 6 months ago

Edwards was a great server and sushi wonderful

Visited 6 months ago

Place always exceeds expectations. This last trip eyes were bigger than stomach and ended up paying for it. Clean, delicious and such gracious employees!

Visited 6 months ago

Visited 6 months ago

Visited 6 months ago

Food was fantastic, we only got the sushi, not the hot pot. Everything was wonderful, the staff, the food, and the price. If you're in Cleveland I would recommend you stop by!

Visited 6 months ago

Visited 6 months ago

Visited 6 months ago

If I could, I will give 0 star for the restaurant's service. A lady who was not in charge of our table stood behind us listening to all our conversations... She even threatened us about penalty for not following her rules. Not recommended at all. DON'T COME!!!

Visited 6 months ago

My sister and I was told to eat more off One sushi roll after eating EVERYTHING else we ordered. Or..That we would have to pay more $$ for ONE dish. Keep in mind Nothing was Never Sent back - what we ordered we Ate! Being told “One of you need to eat more or pay more!” I’ve never experienced and will Not be returning.

Visited 6 months ago

It's always good I usually go for the all you can eat sushi.

Visited 6 months ago

Visited 6 months ago

Delicious and will be back again. All you can eat sushi.

Visited 6 months ago

Visited 6 months ago

Waited over 20 minutes for my order I placed over the phone. I was told 15minutes it would be done. Got there late and food still wasn’t done. The manager was at the register was not offered any drink while I wait. I will never order from here. No customer service.

Visited 6 months ago

Food is delicious. My Taiwanese neighbors bring my partner and I here a few times a year. Great sushi and they have the best miso soup. Love the sauce bar so you can flavor your hot pot any way and experiment with the flavors.

Visited 7 months ago

The salmon was not fresh at all, it has a fishy smell.
The waitress' service is even worse than the food. She never came unless we asked by walking to the front lobby and stopped us and asked we to pay 18% tip minimum while we were walking to the garage.

Visited 7 months ago

Visited 7 months ago

Visited 7 months ago

Amazing place very chill and relaxed. As a person who doesn't eat sushi I can honestly say this is the best spot for hibachi and cheese Rangoon service is excellent!

Visited 7 months ago

Visited 7 months ago

Food was bland. Portion sizes are small. If you do not finish everything you order they will charge you a fee if you want a to go box take home the rest. I did not think it was fair that we ordered one meal for both of us and were forced to either finish it at the restaurant or have our arm twisted to pay the fee. Sounds a bit communist to me. I am usually not hard to impress but my wife and I will not be back at this restaurant again.

Visited 7 months ago

This place was a an absolute scam!! They charge you for all you can eat then tell you that you can’t waste food you’ve purchased and whatever is not eaten they are charging you by the pound and you can’t take said food after paying for it!! NEVER again will I patronize this place. Also, they bring out large amounts of food (family size) setting you up to pay extra!!

Visited 7 months ago

Visited 7 months ago

Visited 7 months ago

Very good quality tasty food. I would eat there all day if I could. You will leave there full.

Visited 7 months ago

The service and food was great. All you can eat options were a great deal.

Visited 7 months ago

Our server was wonderful and so was the food I would highly recommend this!!

Visited 7 months ago

Great all-you-can-eat sushi spot in Cleveland. The rolls are made to order and fresh when they come out. They give you a sheet to mark the items, including rolls, sashimi, nigiri, etc., you’d like to order each round. You MUST finish everything you order or pay $12/lb for what’s leftover. You cannot take it with you. Keep those things in mind when ordering your third or more rounds.

Visited 7 months ago

I love this place. I've been going to Kintaro since they opened. Everyone is so nice, and the host is great. He always asks how my family is, especially my son. The sushi chefs are great, and they really know their craft. I've never had a bad experience or meal there. I recommend Kintaro to everyone. The photos below are from my last meal there, on 9/8/24.

Visited 7 months ago

The food was absolutely DELICIOUS!! The price is amazing for all you can eat sushi and the quality of food is great. I highly recommend.

Visited 7 months ago

Price is unmatched, the quality of the sushi was amazing for an all you can eat, and the hotpot is super easy to use

Visited 8 months ago

Visited 8 months ago

Visited 8 months ago

...The register guy was nice, but they 100% make their 'smoothies' with some weird red & yellow syrup from behind the bar. I paid around $11 for 2 of them & politely returned my tip money to my wallet. I gave one of the contaminated cups to a Wingstop employee and threw the other one in the trash can in front of Wingstop.
I will admit I took a sip of one just to boost my immune system, because he absolutely did not wash his hands before he began.
FRESH FRUIT WHERE?!
I would have made him refund my money, but I have anger issues so that would not have ended well.
Oh yes.. I am unnecessarily petty, so I will be sure to spread the word.

Visited 8 months ago

For the price, and all you can eat sushi it’s an absolute steal. Would highly suggest!

Visited 8 months ago

Amazing Food and Service 👌

Visited 8 months ago

Ended up not eating here. We'd never been here before. We tried to ask questions when we walked in, but the two hostess were rude & unhelpful. So, we left.

Visited 8 months ago

Just go and see.

Visited 8 months ago

Visited 8 months ago

Visited 8 months ago

Has become a family favorite, I have brought and paid for people to enjoy kintaros that have lived in Cleveland their whole life that had never experienced this place and they have come to love it, so it's now a family fav since I moved here 4 years ago. I have to eat here at least 3 times a year! Great food great atmosphere spacious and all you can eat is always a good thing the sushi is fantastic! Thanks Kintaros 💚

Visited 8 months ago

Visited 8 months ago

super bad service

Visited 8 months ago

Love it!

Visited 8 months ago

This was our first time here it was fun to cook your own food taste delicious 👍🏼
We will probably come back

Visited 8 months ago

Visited 8 months ago

I love sushi! I love sushi so much that when I want them I can even enjoy cheap store bought sushi.
These are worse than store bought sushi. I ordered 4 different sets. And the all tasted really bad. Old, no flavor. Even soy sauce tasted really bad.
Maybe the rest of the food taste good in this restaurant- but not sushi. Do not recommend!
Also one of my items I ordered was replaced by a completely different items. Not what I ordered at all.

Visited 8 months ago

They have a nice variety of sushi dishes for a great price. The plates look good and come out well put together. My food has always tasted great in the couple times I've visited. Very clean interior, but it can be quite busy with families.

Visited 8 months ago

The server couldn't get our orders straight. There were 6 of us. I just ordered sashimi which doesn't take much preparation. Just plain pieces of fish. Everyone who ordered hibachi or sushi got served 20 minutes before me while I sat there starving. I finally went looking for her to find out why I wasn't served. I would go again with only a few people. She might have just overlooked my order. hoping I get better service next time, and with a different server. Good deal for $28.00 all you can eat for those who can really chow down.

Visited 8 months ago

Delicious 😋

Visited 8 months ago

Bad service experience in my life ever.I understand that asian food here wouldn’t same as at Asia but it’s not even reached the average that supposed to be. Moreover the employees are Asian but clearly seen that they have a discrimination or bias to customers.

Visited 8 months ago

Visited 9 months ago

Front desk guy (I assume is the manager) and waitress were not that friendly, make you feel not welcomed

Visited 9 months ago

Visited 9 months ago

Visited 9 months ago

I want to start out saying I really enjoyed my visit here today. Few small qualms but I realize that is more to me specifically than the general population.

I got the unlimited hot pot and some of us got unlimited sushi. The sushi looked fantastic but I didn't try any myself.

The hot pot was way more than any of us expected. As with many restaurants like this, keep in mind if you waste too much food you will get an extra charge. That's pretty standard. Anyway, ordered hot pot with everything in it that I wanted. When the plate of food came out for me I was scared. There was so much food on it. The order was taken for me and me alone but there was easily 2 to 3 peoples worth of food on this plate. Granted I ordered like 9 ingredients. But there was so much.
My fiance was worried that she couldnt even eat her 4 ingredients.

The menu was extensive. They have many options for all kinds of things you might want. The food itself was good, it wasn't the most fancy and highest quality, but it was still pretty good. Some things didn't stand out very well and were kind of bland, while others popped well. But remember I boiled my food in a soup.

The drinks were great as well. Nothing to really say about them.

Our server was excellent, she explained very well to us how it worked and what to do since none of us had been there. And she was very attentive and not overbearing.

As far as the atmosphere goes. It was very clean and comfortable, but it was very cold. The AC was very strong. If you run hot you'll love it, but if you run cold, bring a sweater.

Overall, you will get your money's worth if you order all you can eat hot pot. And likely the same with the sushi. But if you have a small stomach be warned, because of the potential of that waste charge! Staff is very friendly and the restaurant is clean and comfortable.

Visited 9 months ago

Visited 9 months ago

Excellent sushi with great vegetarian options

Visited 9 months ago

If you love sushi and hot pot, you will be addicted to this place their sushi and roles never disappoint. I visit this place whenever I am in ohio. Even if you haven't tried asian food before. It is a great place to try. The service is quick and the staff are always friendly and helpful.

Visited 9 months ago

Visited 9 months ago

Visited 9 months ago

Great place to go for lunch.

Visited 9 months ago

The atmosphere wasn't the best but the food and our server Judy were great. The $27 for dinner included appetizers, a hot pot (make your own soup at the table) which I recommend, and sushi. Lots of choices including seafood for the hot pot. Many choices for the sushi and I recommend having them combine it all on a boat for the table to share. Also have a condiment bar on the side.

Visited 9 months ago

Not bad at all my favorite place too go for father day

Visited 9 months ago

Visited 9 months ago

I have had some sushi that was better, but considering it's an all you can eat, it more than makes up for it.

Visited 9 months ago

Visited 9 months ago

Chicken was under cooked, and bland. The habatchi was also not good. My girl friend loved her sushi. Other than that, this place is trash.

Visited 9 months ago

My time here and it was really good. I liked the variety of food they offered. I didn't like the Miso soup. It was creamy and didn't taste good. The lettuce in the salad was not cut up small and was hard to eat. The ginger dressing did not have much flavor. Our waiter was very attentive as we had 6 in our group. We will diffently be back.

Visited 10 months ago

The service was absolutely amazing and seemed as if they were genuinely interested in you having a good dinner. however, the amount of rules they had for their food was a bit ridiculous in my opinion and as someone who was a first timer was very stressed out in making decisions when they kept breathing down my neck trying to get me to order.

Visited 10 months ago

Great sushi absolutely delicious

Visited 10 months ago

Visited 10 months ago

Visited 10 months ago

Visited 10 months ago

Good Service, Food could be better for a Japanese restaurant.

Visited 10 months ago

Many times, this is my family's go-to gathering place. As they have all-you-can-eat sushi and all-you-can-eat hot pot, it has something for all my family members. They do get busy for dinner, so sometimes their drink refills can lag, but since we have worked in restaurants before, we understand and don't get impatient - we get our own water refills. Their location is good, as it is close to the highway and lots of good stores to walk after eating so much. They do not accept reservations, so it is a first come, first serve, but we have not waited longer than 30 minutes for a table, even during their busy times.

Visited 10 months ago

Been dying for some AYCE sushi, and this place definitely hit the spot.
A few things of note:
This is not a buffet. You order like a regular restaurant. Pro: everything you get is made to order and fresh. Con: you have to eat a whole roll of what you order. I like eating a bunch of different things, so this would have been a bit of a drawback, except for the fact that the rolls I got were SO good that I could have eaten two of them. That and the fact that I was starving when I got there and was able to polish off like 5 rolls on top of the apps.
If you order something you have to eat all of it. If you leave a bunch, they'll box it up to go and charge you $12/#. That's not a threat to me though. After I was stuffed, I almost ordered a few more rolls just so they'd box them up for me. $12/# for fresh sushi doesn't seem like that bad a deal.
Your best bet is to go with a couple other people so you can split stuff and help each other out and try way more items.

Will definitely be going back.

Visited 10 months ago

Visited 10 months ago

Visited 10 months ago

It's super fun and delicious!

Visited 10 months ago

Be ready to pay at least 18% tips. If you don’t - they will ask you to pay that.

Visited 10 months ago

I love the manager, he's super considerate. However, the Sushi has diminished in quality, we have been coming here for 3 years. Went yesterday after i picked up a friend from the airport, Sushi sizes were too big, Sushi came to my table low temp, Sashimi was cool not cold. I lost my appetite after i had a piece of sushi in my mouth & all i had was rubber flesh. I almost vomited, i could not eat anymore $ i had to pay $5 for a to go container to not "waste" my food. The quality i received was not worth 27.99 a person for dinner. This was my favorite place for "date night" sushi, now i am reluctant to come back.

Visited 10 months ago

Great for all you can eat. Large selection of not only sushi but appetizers, desserts, and specialty rolls.

Visited 10 months ago

The food I ate was good, but I found a to go order recipe in my sushi roll.. and apparently it's happened before. They also did not de-vein the shrimp I ordered.. so Stephanie I hope ur chicken tempura was good, and thanks for being apart of my meal.

Visited 10 months ago

The ambiance of the place is nice and clean. Nice decoration and music. I chose the "all day" sushi menu of course you can eat all the sushi you want but only for 2 hours, and drinks are not included just so you know. But some of the sushi was good. Not excellent as in other restaurants that specialize in this type of food, but it is passable.

Visited 10 months ago

Words cannot describe the terrible experience I had with my family at the Brooklyn location. Stopped in with another family that spoke highly of the restaurant. Started off good. First order was mostly kid food as we had 4 children under 5 with us. 2nd order took well over 40 minutes to get and we had to go find someone to ask about our food. Also went 40 minutes with no water refills. And that means every glass was empty for 40 minutes. Only got refills after asking. Our waitress was running every direction and trying which we understood. We didn’t want to take it out on her so we asked to talk to the manager. His name was Jay. He came out and only said sorry we are busy. We told him we understood, but that is no reason to go without drinks for 40 minutes in the middle of the meal. He refused to address the issue and instead told me to look around and see that they are busy and we just have to deal with it. I told him that was unacceptable and he just shrugged and told me I had to pay because he had work to do and couldn’t talk to me anymore. I asked for corporate number he told me there was none. I asked for general manager and was told there wasn’t one. I asked him if he built this establishment from the ground up and owned it. He said no. I asked for the owners info. He refused to provide it. Told me I could leave my info. I asked if I would get a call back and he said he didn’t know, he hoped so. Then told my wife the managers name was Jeff and he doesn’t work much because he’s the boss. All I asked was for them to take the gratuity off because I wanted to tip our waitress in cash because I didn’t want to punish her for the manager not accepting responsibility. He refused. I wanted to make sure she got the full tip, he said she would get all the gratuity. Then told my wife she only gets 10% of the 15% charged. As we were walking out, he stopped our waitress, started yelling at her on the lobby floor and made her cry. It wasn’t her fault at all. Manager refused to help her and then would not try to rectify our concerns. Food was good, but by the time the second wave of food came, the kids were done and we had sat so long that we didn’t feel like staying any longer. Very disappointed. Our friends were embarrassed because they spoke highly of the place and had not had a bad experience . However, they may not return atleast to the Brooklyn location. Manager took no responsibility, blamed it on the server and told me to deal with it. I wanted the gratuity taken off so I could tip the waitress more because she really was trying and I wanted the full amount to go to her. Hope the 5% gratuity that the restaurant took was worth losing customers for life.

Visited 10 months ago

I came here with some friends and upon arrival the staff was rude. We said we have never been a they didn't go over anything with us, just said pick a menu. Once we sat down we were confused about the difference in menus, how the all you can eat worked etc. When we asked for some guidance he said "you write down what you want and we bring it. But you have to finish everything or else you get charged". Eventually, We all decided on our meals and when bringing them out the waiter began to tell us what the rolls were so they could go to the correct people and then said "you guys all ordered the same thing" and put it in the middle of the table and started to walk away. Yes, we all got 1 roll the same but we all also tried different ones. He almost seemed annoyed that there was multiple of the same roll.
About 45 minutes into our meal he came over and asked if we were done eating. We were chatting, catching up as people do when they go out for dinner and he looked at us and said "you need to finish eating" and proceeded to take a few steps away and stare at us from another part of the restaurant. It was very odd and no other patrons in the establishment were being treated that way. Needless to say, we will not be returning. It's unfortunate because the food is good, but service plays a huge part. The staff here needs to be trained on how to treat EVERYONE (race, age, gender etc.) the same because it's very obvious they pick and choose who they treat well.

Visited 10 months ago

Visited 10 months ago

Food was really good. Server almost came off as rude and threating. Do not waste any food or they will charge you for it. He reminded us 3 times. So no trying something new.

Visited 10 months ago

Visited 10 months ago

Visited 10 months ago

Great food, but it's a little too congested in the seating department. Also, I would not recommend bringing kids because 1.) The tables themselves are rather high and 2.) They supply high chairs, but there isn't any room for them depending on where you're seated.

Visited 10 months ago

I go here at least once or twice a month and pick up to take home. It's always very fresh and a good portion for the money that you pay. For some reason this last time that I ordered, they forgot my wasabi and Ginger. That's never happened before and I hope it doesn't happen again. As they all go together! LOL. All in all, this is one of the best around the west side for sure ❤️ thanks for doing what you do kintaro

Visited 10 months ago

Visited 10 months ago

Visited 10 months ago

Visited a year ago

Says all you can eat but we put our order in and we're made to feel like we weren't allowed to order that much. Then the waitress kept coming over every 5 minutes to see if we were done so she could charge us more. Made my kid super uncomfortable. This place is trash.

Visited a year ago

Visited a year ago

Visited a year ago

Amazing All You can Eat Sushi, great selection of rolls. Delicious!

Visited a year ago

Tried hot pot for the first time and it was absolutely amazing. My husband had all you can eat sushi and loved every bit of it. Everything came out quick and the service was great as well.

Visited a year ago

Visited a year ago

We arrived at the restaurant before 3:30pm, initially they gave us lunch menu. Then they took away our lunch menu and forced us to have dinner menu at 3:31pm.

Visited a year ago

Good selection, tasty food

Visited a year ago

First time ever in my life I ever tried hot pot and it was pretty good. I had cut fish balls, fatty beef, cilantro, and instant noodles was an amazing combination specially with the spicy broth. Server was a little rude but, all and all was nice experience.

Visited a year ago

Visited a year ago

Visited a year ago

Visited a year ago

Always good hotpot, and hibachi are fantastic such variety and it's all so fresh and good

Visited a year ago

The onion soup and soft crab roll were great.

Visited a year ago

Our first time trying hot pot. T’was my daughter’s 15 birthday and she requested to try hot pot. Found Kintaro with great reviews… so off we went with the family, including younger siblings and grandma. Not sure if I’m just not used to today’s all-you-can-eat (AYCE) prices, but had a bit of a sticker shock with $28. Ok… so we decided that AYCE would be silly for grandma and little siblings - they don’t eat much at all, so 3 of us would get AYCE and 3 would order from the regular menu. Food was great, so I can understand the high marks, but the experience was very stressful! Because of the fact that we all didn’t get AYCE, we were reminded again and again by our server that:

1. We cannot share our food with the non-AYCE eaters. If they “see us” doing so, then everyone will be charged the AYCE prices. I cannot count how many times she told us this as we placed our individual orders.
2. For the AYCE eaters, don’t order too much because if you don’t finish, they “will charge extra!”

It felt like she kept coming back frequently to look if we were sharing, BUT… didn’t bother to refill our drinks until asked. I wouldn’t recommend going unless everyone orders AYCE or everyone orders from the regular menu. Too stressful!

Visited a year ago

Visited a year ago

Visited a year ago

The sushi is very bad tasting and the service is not the best. I’ve been here several times and it’s literally getting worse. Do yourself a favor and go somewhere better.

Visited a year ago

We come here all the time and have never been disappointed

Visited a year ago

All you can eat sushi - what's not to love?

Visited a year ago

Visited a year ago

Visited a year ago

First time at this place we were new to this the waitress asked and we said yes so she just told us basically to check off what we wanted and said the hibachi wasn’t large sized ok? So we ordered myself and two other people and was a lot of food was pretty good but the service is horrible no refills and not until we were ready to go she tells us we are charged for what we didn’t finish! Like why didn’t she tell us this?! And could have helped us out more with ordering terrible attitude then we split the bill 10 tip for half then 5 on other she chased us down to tell us next time be more generous and tip more!!! Like you sucked!! There definitely will not be a next time oh and also how she came to our table to tell us they check the cameras before we leave??? Like WTH?!! What is she trying to say !! Definitely a no especially if your new

Visited a year ago

Food was so good I went with my family after church and we had a good time. Everyone was friendly and helped us understand the menu. I love the deal they have where you can get endless sushi, hibachi, etc for one set price.

Visited a year ago

First time ever going and took my mom and sister out for sushi so we did the unlimited for 27.99 a person . So we ordered a good amount and wasn’t told we would have to pay for what we didn’t eat . Lucky it wasn’t too much but it would have been nice to know before we ordered after stating we never been here before . Then as we are leaving ! The waitress had the audacity to stop me in my tracks of leaving saying I didn’t leave enough tip . When the minimum amount was 9 something and we gave her 15 . For an attitude ? No thank you . Very rude will not return !

Visited a year ago

A very American approach to Hot Pot, this place serves individual vessels with a variety of broth and dish options. I would not recommend the Sichuan flavor, as it seems to be tomato based, rather than a broth.

Visited a year ago