Casual, contemporary Japanese restaurant crafting everything from sushi to hibachi fare.
This was my very first time coming here. I went here on my lunch break today. I spent like $30 some dollars on two plates of food. The food was horrible. Not only was it burnt but it also it's like they just threw the stuff on the plate. The meat was tough to chew and I ordered my steak medium rare and they cooked it well done. SMH. I ordered jumbo shrimp and this just looked like regular shrimp compared to other places. For what I paid for and the quality of the food it was not worth it. I will never go here again. Next time I'll just take the extra lights and go to okamis. Least there I will be satisfied and get my moneys worth and then be able to take some extra home.
Visited 3 months ago
My family and I had ordered 90 bucks worth of food here. My mom had opened her plate and saw two strands of hair in different places on her tray. I called and they made another plate for my mom to go pick up, only to find that there was more hair in the second plate that had been remade. I’m not sure if these cookers are wearing hair nets or not but it is sad that we had gotten two plates both with hair in it, and to be frank- there’s no telling if there wasn’t any hair in all the other trays due to everyone not expecting to look in their food for hair…
Visited 2 months ago
Stopped in for a California roll. The young people behind the counters were some of the best I've encountered in a while. They cared about the customers, are fast and efficient and are very pleasant. I wanted water but they ran out of bottles so I was offered a cup. I didn't want to waste the cup and asked if I could fill up my water bottle instead. No problem. They even brought orders to customers rather than call out numbers for us to pick up!
Visited 10 months ago
The Hibachi Bistro on South College has always been not great, but it was easy. However, this is the last time. Went with my girls on 13 September and decided to eat inside. Nearly all the tables were dirty, as was the floor (literally slippery with spilled sauces). Condiment area was dirty and out of white sauce. The rice in the sushi rolls was not cooked all the way thru so it was hard, and portions of meat were small on cooked items. Staff ignored requests for condiments refill (and others were waiting too but afraid to ask). With a bill of $40.00 plus tip….I’d expect at least a clean table. And before anyone says anything, I spent 23 years in the Army living off the back of a tank or eating some “interesting” chow….Folks, save your money. Go home and cook. You’ll thank yourself for saving some money and frustration.
I won’t be coming back, ever.
Visited 5 months ago
This place used to be great yearsss ago I’m talking about the 2000s-09 when I left. I was excited to be back in Wilmington to get dinner here. We spent $30+ dollars on two plates and a bowl and it was horrible!! The noodles were plain no flavor! Zucchini was a very very pale green almost brown. Rice was hard. Most of all the plates went in the trash!! Shrimp wasn’t too bad. But everything else a HUGE DISAPPOINTMENT AND VERY OFF PUTTING. I could have saved my money and ate ramen noodles instead. And I was wondering why it was slow at dinner time now I know why. If a restaurant isn’t busy during peak hours, DON’T EAT THERE! I SHOULD HAVE KNOWN BETTER.
Visited a year ago
Probably the worst tasting sushi I have ever had in my entire life. I would eat gas station sushi over the nasty stuff I ate there. The spicy salmon roll the fish is warm and has a weird texture and flavor almost like it has gone bad. The sushi rice is hard like they have been storing it all week or something definitely not fresh made. I left hungry and expect that I will probably get sick in a few hours from food poisoning.
Visited 8 months ago
This place is great for what it is…I’ve seen complaints that are totally unfounded. If you’re looking for fine dining then, yeah, it isn’t fine dining. And considering they service so many drunk college kids I’d say they’re practically HEROES for achieving what they have. Food is on point, price is on point, atmosphere is chill unless you brave it on a Friday/Saturday night when there’s a TON of people there to get food because it’s delicious! Don’t believe the haters…they can go suck on hor d’oeuvres somewhere else and leave THE PEOPLES KITCHEN so they can work that magic.
Visited 3 months ago
My family and I had ordered 90 bucks worth of food here. My mom had opened her plate and saw two strands of hair in different places on her tray. I called and they made another plate for my mom to go pick up, only to find that there was more hair in the second plate that had been remade. I’m not sure if these cookers are wearing hair nets or not but it is sad that we had gotten two plates both with hair in it, and to be frank- there’s no telling if there wasn’t any hair in all the other trays due to everyone not expecting to look in their food for hair…
Visited 2 months ago
Slow. Don't come here if you're in a hurry.
Visited 2 months ago
I got the Dark Meat Teriyaki Chicken because it was cheap, and usually good. What I got today on my plate was not the Hibachi Bistro from say 15-20 years ago. This place use to be THE place to go for a great cheap lunch. It was around noon when I arrived, and hardly anyone was there dining in. The floor was slippery, so I had to be cautious when walking. It was a bit warm/mild on the inside as well. My food was okay, but I've had BETTER in the past. Sad to see Hibachi Bistro slowly decline each year....
Visited 2 months ago
I was having a horrible day and ordered some food and when I opened it I discovered they LOADED me up and it genuinely made my entire day. I love you hibachi bistro
Visited 2 months ago
Visited 2 months ago
This place is great for what it is…I’ve seen complaints that are totally unfounded. If you’re looking for fine dining then, yeah, it isn’t fine dining. And considering they service so many drunk college kids I’d say they’re practically HEROES for achieving what they have. Food is on point, price is on point, atmosphere is chill unless you brave it on a Friday/Saturday night when there’s a TON of people there to get food because it’s delicious! Don’t believe the haters…they can go suck on hor d’oeuvres somewhere else and leave THE PEOPLES KITCHEN so they can work that magic.
Visited 3 months ago
Visited 3 months ago
This was my very first time coming here. I went here on my lunch break today. I spent like $30 some dollars on two plates of food. The food was horrible. Not only was it burnt but it also it's like they just threw the stuff on the plate. The meat was tough to chew and I ordered my steak medium rare and they cooked it well done. SMH. I ordered jumbo shrimp and this just looked like regular shrimp compared to other places. For what I paid for and the quality of the food it was not worth it. I will never go here again. Next time I'll just take the extra lights and go to okamis. Least there I will be satisfied and get my moneys worth and then be able to take some extra home.
Visited 3 months ago
It was alright. I guess since it was the end of the night, they wanted to leave. And the food was slightly lacking. Will come back again and give them another chance.
Visited 4 months ago
Visited 4 months ago
Visited 4 months ago
Order was missing an item. Manager stated my ticket requested the item missing without asking for my order number. Very rude. Won't be ordering again
Visited 4 months ago
This place used to be so delicious, now everytime I order the choose 2 protein plate the chicken is always dry and full of gristle and the steak is just fat. Disappointing this used to be one of my favorite spots. Don't recommend anymore.
Visited 5 months ago
The Hibachi Bistro on South College has always been not great, but it was easy. However, this is the last time. Went with my girls on 13 September and decided to eat inside. Nearly all the tables were dirty, as was the floor (literally slippery with spilled sauces). Condiment area was dirty and out of white sauce. The rice in the sushi rolls was not cooked all the way thru so it was hard, and portions of meat were small on cooked items. Staff ignored requests for condiments refill (and others were waiting too but afraid to ask). With a bill of $40.00 plus tip….I’d expect at least a clean table. And before anyone says anything, I spent 23 years in the Army living off the back of a tank or eating some “interesting” chow….Folks, save your money. Go home and cook. You’ll thank yourself for saving some money and frustration.
I won’t be coming back, ever.
Visited 5 months ago
All of the food was bland and needed salt.
Visited 6 months ago
Don’t order delivery. Me, the DoorDash driver arrived and the food hasn’t even been started yet.
Manager just stood around looking dumb.
Visited 6 months ago
The food was amazing and well priced
Visited 6 months ago
Visited 6 months ago
Visited 6 months ago
Worse food ever spent over 70 dollar we wante to try but all the food when in the trash they do give you ok service but the food is horrible
Visited 6 months ago
Order online? Add AT LEAST 30 minutes to the expected time they give you. Every single person seems clueless.
Visited 6 months ago
Save your money. We ordered a chicken teriyaki bowl and a steak teriyaki bowl. The steak bowl had about 8 small pieces of beef, barely covering 1/4 of the rice. The chicken portion was generous, which made the steak bowl look even more pathetic, but neither meat had ANY flavor at all, certainly nothing resembling teriyaki. They weren't particularly busy, but we still waited 20 minutes for our food. It gave us a chance to watch two of the young men behind the counter chat and laugh instead of cleaning up the tables and floors, which definitely needed it.
Visited 7 months ago
The food here had gotten to be horrible this use to be One of my favorite places to eat. Not anymore..... yuck
Visited 7 months ago
This is my first and last time ordering from here. I got the 3 protein meal with steak shrimp and chicken, I asked for medium rare and I got extra well done. The shrimp had a bad fish taste to it, the chicken was fine but just dry. What concerned me the most was the shrimp I tasted awful, not to mention I only got 4 shrimp, and the veggies were fine tasted fine. Rice was ok noting special. But I will definitely not be ordering from here again and I understand why the prices are so cheap now.
Visited 7 months ago
Wow what an exceptionally poor experience again. Staff was friendly and I love that they let you fill up on white sauce! I hate writing negative reviews but I felt absolutely inclined when I threw out half of my meal. I genuinely would like to know if they are boiling their chicken and then tossing it in the tray season-less?
Visited 7 months ago
I ordered the hibachi chicken with noodles about a month ago. The chicken was flavorless and bone dry. I had to pick it out and feed it to my dog. Fast forward to today and we accidentally called this place instead of hibachi to go so I thought I’d give it another shot. Well the chicken was awful again and my dog got another treat! It tastes like they boil it 45 minutes past it being done. Bone dry and flavorless. Had to take it out and couldn’t finish it. I even had the munchies! Please someone teach them to cook chicken. $16 for this was a tough look.
The noodles are fire though!
Visited 7 months ago
This place has really fell off. The food was ok. But what bothered me the most was how nasty and wore out everything is. The bathrooms! Disgusting. The floors sticky/ dirty. The drink /white sauce counter disgusting. The fork dispenser hasn’t been dusted in 2 years if I had to guess. Meanwhile all employees leaning on the counter on phones. For the owners. Clean the place up! Fix the bathroom doors/paint and hire new help. Your ratings would go up.
Visited 8 months ago
Visited 8 months ago
Visited 8 months ago
How tf is this nasty azz hibachi steak $12.84. I didnt even eat half of this nasty azz food. Its getting tossed in the trash can. They honestly need more than cook. I walked in at 8:15 and 10 people wagon their orders. There's no manager or supervisor present. 3 people behind a counter and 1 cook... it's 8:32 and I'm still waiting on my food. It shouldn't take 30min to get an order... It's that slow, and place looks dirty.. they should always have someone in the dinning room wiping tables down and sweeping the floors.. I see why this place has lost its aura. Prices gone up, service and the food have gone down. I doubt it will be around in another 5-7yrs. I don't see how
Visited 8 months ago
Worst food ever. Not certain what flavor, but not Teriyaki. Seaweed salad must have been 30 days old. Ton of mediocre places to eat -- this isn't one.
Visited 8 months ago
Probably the worst tasting sushi I have ever had in my entire life. I would eat gas station sushi over the nasty stuff I ate there. The spicy salmon roll the fish is warm and has a weird texture and flavor almost like it has gone bad. The sushi rice is hard like they have been storing it all week or something definitely not fresh made. I left hungry and expect that I will probably get sick in a few hours from food poisoning.
Visited 8 months ago
This is my favorite restaurant
Visited 8 months ago
Visited 8 months ago
Visited 8 months ago
Food is good but Door Dash or takeout = NO WHITE SAUCE, every time. I called the restaurant, I left a note for the door dasher, I even texted the door dasher and ensured the person in the store knew my order name this time, and they still didn’t do it. Do y’all like hold the white sauce on purpose? Are we not allowed to have it?? This is (no joke) the 5th TIME. Man, this is so frustrating to go through all that for a sauce and still not get it. Every single time. Never gotten sauce from here. It’s a lost cause I guess.
Visited 8 months ago
Delicious - will definitely be coming back!
Visited 8 months ago
Always have great service, hot food cooked right! They’re fast and I’ve never had to wait longer than 10-15 minutes. Free white sauce in the self serve beverages area w clean and individual utensils.
Visited 8 months ago
Good
Visited 9 months ago
Visited 9 months ago
A staple for me when I’m hungry and on the go. Tons of parking (next to TJ Max). Good steak hibachi and incredible service for a walk-up and order place. Great value.
Visited 9 months ago
Is a great place with good food and was very enjoyable with my special person
Visited 9 months ago
Visited 9 months ago
Best place to fill up on cheap and healthy hibachi. Their "sushi" is more "American gas station sushi" style rather than authentic. The cooks are accurate to order, it's affordable and tasteful, don't knock it till you try it. The Hibach here is comparable to much more expensive restaurants. The employees are always pleasant and easy to work with.
Visited 9 months ago
The worst food ever, I wanted to vomit 🤢
Visited 10 months ago
Edit*: I went back and gave this restaurant another try and the issues I mentioned below with the rice and soy sauce were both addressed. I was very happy with the experience and changed my overall review of the restaurant from 2 stars to 5 stars. Thank you!
----------------------
Original Post:
I first discovered this restaurant in 2008 when I was an undergrad student at UNCW. I absolutely loved this place and was my favorite place to eat. I would eat here multiple times per week and spent most of my food budget here because I loved it so much! Sadly, things seem to have changed for the worse. I no longer live in the area but my wife and I sometimes visit. I introduced her to this restaurant because it holds a special place in my heart.
During our last 2 visits, I was sad to find that both the fried rice and white rice were nearly inedible. The rice was so dry and hard, it was like biting into plastic. It wasn't the entire plate of rice but there were dry bits of rice mixed in with the good rice. I would be eating the rice then suddenly I would bite into a patch of rice that was hard. The rice we were served was clearly leftover rice from the previous day that had dried and hardened overnight. It's as if somebody came in the next morning and just mixed the old batch of rice causing the dry and hard rice on the edges of the pot to mix with the soft rice in the center of the pot thinking nobody would notice. Unfortunately when you do this, it virtually ruins the entire pot of rice because as you're eating the good rice, you'll suddenly get a nasty surprise that I had to spit out multiple times as I kept finding hard grains of rice mixed with the good rice. The first time it happened, I shrugged it off thinking maybe we got a bad batch so we came back a 2nd time to give it another try. I was extremely sad and disappointed to find the same problem during our 2nd visit.
Another note is that during our most recent visit, we found the soy sauce is no longer the Kikkoman soy sauce. I tried the new soy sauce and it seems to be the cheap generic soy sauce that you find in most Chinese takeout restaurants and it wasn't very good. One of the reasons I came to eat here was because this was one of the few restaurants that used premium Kikkoman Soy Sauce and it made a huge difference in the taste of the food. I urge the owners to go back to the premium Kikkoman Soy Sauce if possible. I realize the generic soy sauce is much cheaper but the previous Kikkoman Soy Sauce is so much better.
I love this restaurant and I hope it stays open for many years to come. However the past 2 experiences have made me question if I want to go back. There are many other Hibachi restaurants in the area and whenever I'm craving Hibachi, this place is no longer #1 for me and I may want to go elsewhere instead.
I really hope this message reaches someone who can make a difference. Even something as simple as making a new batch of rice each morning can mean the difference of customers coming back vs finding a different Hibachi restaurant to eat at. Or heck, you could even just have someone go and scrape the hard dry rice out of the edges of the rice pot in the morning. But whatever you do, please don't mix the dry rice into the good rice and ruin the entire pot. I don't know when I will be returning to Wilmington but I am willing to give this place 1 more chance. If nothing is changed by the time I return then sadly I may have to say farewell to this restaurant and find a new Hibachi place.
Visited 10 months ago
Visited 10 months ago
Food is OK at best. My complaint is about the same. Since the food is Fast Food quality food, then why does it take so long to get your food after ordering? Today ordered at 11:07 AM just a few customers inside. The gentleman that ordered after me got his food before me. All in all poor food, poor service. I ate here because the other Chinse Restaurant's in the area are closed on Tuesday. When the Korean restaurant opens three doors down it will probably be the demise of this average food stop. I will not return.
Visited 10 months ago
I was visiting town and was so excited to try a new Hibachi restaurant. What a disappointment. I placed a take out order on the phone for Hibachi chicken with fried rice and was told that my order would be ready in 15 minutes. I arrived to the restaurant about 20 minutes later only to be told by an employee that my order was still being prepared. I sat down and proceeded to wait for about ten more minutes. The restaurant had a bunch of other customers waiting for their orders, so it was evident that the restaurant was backed up. A few more minutes passed, and I asked one of the boys behind the counter when my order will be ready. He stated it was coming right up. After finally receiving my order, I asked for white sauce and was rudely told it was at the back of the restaurant. After all that waiting, the food was cold and tasted disgusting. The rice and chicken were dry and had no flavor whatsoever. I ate half of the plate and threw the rest away. I will never be returning!
Visited 10 months ago
Ordered 2 steak and chicken entrees, but only got one. Luckily I wasn't charged for 2. The food is not as flavorful as it once was.
Visited 10 months ago
Stopped in for a California roll. The young people behind the counters were some of the best I've encountered in a while. They cared about the customers, are fast and efficient and are very pleasant. I wanted water but they ran out of bottles so I was offered a cup. I didn't want to waste the cup and asked if I could fill up my water bottle instead. No problem. They even brought orders to customers rather than call out numbers for us to pick up!
Visited 10 months ago
I regret to say that my recent visit to Hibachi Bistro was far from satisfying. Both my husband and I ordered teriyaki dishes - I had the chicken, and he opted for the steak. Unfortunately, the meals fell drastically short of our expectations.
The chicken teriyaki resembled wet dog food more than it did a flavorful dish from a reputable restaurant. There was an alarming absence of taste, leaving me with a rather unappetizing meal. My husband's steak teriyaki was equally disappointing. It tasted old, as if it had been cooked weeks prior and merely reheated for our order.
This experience was, in all honesty, quite horrible. We had hoped for a pleasant dining experience but were met with subpar food that lacked any semblance of freshness or flavor. In hindsight, we should have heeded the warnings from previous reviews.
I sincerely hope that Hibachi Bistro takes this feedback seriously and works on improving their food quality. As it stands, we will never return to Hibachi Bistro!
Rating: ⭐
Visited 10 months ago
Went into order and they didn't have 2 of the menu items we wanted. And then the food we did get was so bland and gross we could hardly eat it.
I got hibachi chx and steak and both the steak and the chx were so bland it was as if they boiled the meat to cook it and rhe veg was just mush. The only thing edible was the rice.
My wife got the hibachi chx w fried rice after they were out of the Korean pork and noodles and it was just as bad as mine.
Also got an order of goyza and they tasted as if they were hours hold just sitting under a hot lamp. Mushy and stale all at the same time with 0 flavor.
I don't think we will be returning
Visited a year ago
Update: I have revised my rating from 3 to 4 stars owing to the improved quality of the steak, surpassing my previous recollections, and a heightened sanitation score. Opting to grant this restaurant another opportunity, it appears they have made significant strides in both culinary prowess and maintaining cleanliness standards. The white sauce continues to impress with its consistency, and I am pleased to report that both the teriyaki steak and hibachi steak now boast commendable flavors. Furthermore, the staff's amiable disposition remains consistent, as it always has been.
Visited a year ago
Love the Hibachi Steak and the 1/2 price sushi on Fridays after 8pm!!
Visited a year ago
Always good no matter what I get
Visited a year ago
Worse service ever. No help. No one is trying to complete orders. Manager is rude and mean
Visited a year ago
Ordered on doordash, but steak wasn’t even close to the requested temp. Ordered med-rare, here’s the result attached. Spring rolls - really good, noodles - not good (taste like and has consistency of spaghetti instead of Yakisoba. No/low seasoning on meats, A few things good - mostly bad. Wouldn’t go back just my 2 cents.
Visited a year ago
No matter how many times I go, it's always a pleasurable outing. I definitely recommend this spot to eat at.
Visited a year ago
Quick little place to get a bunch of food for not too much. Definitely made 2 meals with mine. This last time I went the rice wasn't cooked all the way through. But, I just took it home for left over, put it in a microwave safe bowl, added a teaspoon of water, put a saran wrap over it, heated it for 2 min, let it sit, and the rice was perfect after that. Good food.
Visited a year ago
Visited a year ago
Food is always delicious, they did forget my shrimp one time but made up for it the next time. Food is always good and huge portions
Visited a year ago
The food was completely dry and had no taste. This used to be one of my favorite go-to places. Now this would be the last place I recommend to anyone.
Visited a year ago
I was pleasantly surprised when I visited. Nice quiet atmosphere with booths. Food was prepared fresh and ready quickly. I spent just over $8 on lunch.
Visited a year ago
The first time I went here the food was ok but the service was slow. The second time I went (12/14/23 @ 7:25pm)the food was terrible and the service was even slower.
Visited a year ago
Let me just start by saying as soon I walked into the restaurant to pick up my order I saw roaches coming out of the kitchen door, the food’s presentation was terrible I'm definitely never ordering from there again!
Visited a year ago
Bathrooms were nasty, I saw a roach on the counter and the customer service was horrible, Definitely DONT RECOMMEND TO ANYONE !
Visited a year ago
Visited a year ago
Awesome place to eat !!!
Visited a year ago
This place used to be great yearsss ago I’m talking about the 2000s-09 when I left. I was excited to be back in Wilmington to get dinner here. We spent $30+ dollars on two plates and a bowl and it was horrible!! The noodles were plain no flavor! Zucchini was a very very pale green almost brown. Rice was hard. Most of all the plates went in the trash!! Shrimp wasn’t too bad. But everything else a HUGE DISAPPOINTMENT AND VERY OFF PUTTING. I could have saved my money and ate ramen noodles instead. And I was wondering why it was slow at dinner time now I know why. If a restaurant isn’t busy during peak hours, DON’T EAT THERE! I SHOULD HAVE KNOWN BETTER.
Visited a year ago
Not as good as it used to be. The food used to be very good here but recently it has been disappointing. My last time there ordered the hibachi scallops. I was only able to eat the rice and veggies, the "scallops" went into the trash. I am pretty sure they are using artificial scallops without letting customers know they are artificial. How many other menu items are artificial but labeled as the real thing? I probably will not go back due to this.
Visited a year ago
Cheap
Visited a year ago
Said they open at 11 it’s 11:30 not open but workers inside.
Visited a year ago
Visited a year ago
Visited a year ago
Edited my review because the food was actually very good… however the system for delivery orders and sauce is not a good one. They need to have pre filled cups for to go and delivery orders
Visited a year ago
Their food is always just ok, missing on the flavor. Nice that they have GINGER sauce. My favorite.
Lunch prices are reasonable but portion sizes are varying each time I go. Inconstant.
Rice is generally cooked well but this last time I had some crunchy rice throughout.
Visited a year ago
Please look into uber eats special request for ordering not sure if it's working properly.
Visited a year ago
There was no sauce or utensils provided even though it was requested, and the food lacked seasoning and very little chicken.
Visited a year ago
Came in 8/18/23
10/10 would ***NOT*** recommend!!!
Noodles over cooked- they were mushy
Chicken was very dry with no flavor.
Unfortunately this place has gone downhill since previous years when it use to taste better and satisfy its customers.
Visited a year ago
Me and my family went into this place on Sunday night that just passed.We have been eating here for years. We ordered on the phone and came to pick up our order once we got home and noticed that one of our plates was missing and went back to get it with a receipt and was told that they made our order correctly but they guess they can make it again . Once I got home I realized that that young lady gave me uncooked rice out of spite please guys do not eat here. It has gotten worse over the years. Sadly I will not be returning because you don’t play with peoples food because you made a mistake. I was never doubting that they made it , but the plate was not in my bag. $45 dollars for one plate and two sides is wild anyways!
Visited 2 years ago
Amazing food service was a little slow but everything is prepared fresh and you may want to call in before go as they are very busy.
Visited 2 years ago
As you might suspect from reading customer reviews and the Owner's "replies", they're using a Google A.I. service to generate responses.
Visited 2 years ago
This restaurant was unsanitary, restrooms were disgusting; very limited to access. Staff was friendly and polite. They were very unstaffed, and the food was NOT worth the wait. My entire table's food took 40 minutes in total. Although the sushi was fresh, it was not that great. Shrimp was overcooked. The people at my table described the shrimp as "rubbery." The chicken was over cooked, with the flavour nonexistent whatsoever. They had additionally added too much pepper to the hibachi chicken.
Visited 2 years ago
Worst spot in town don’t waste your time or money. Not only is the food bad but the restaurant is a disaster. Disgusting.
Visited 2 years ago
Great food and staff.
Visited 2 years ago
Fast, priced right and delicious.
Visited 2 years ago
The vegetables were saga and nast
Visited 2 years ago
Went for a little dinner outing, and was actually really happy with the food and service! I ordered the hibachi chicken and it was very good! The meat wasn't dried out or over salted and everything was pretty quick considering the amount of people around.
Visited 2 years ago
Visited 2 years ago
First time there, not expensive at all, so much food I took half home, super nice staff food came.out super fast. Friendly staff
Visited 2 years ago
Order food waited at table was gone eat there but they were calling everybody's else number that came after us; so don't go there to eat in bad customer services! Ice machine broke and food wasn't even worth it! Will not ever eat there ever again! I wouldn't care of that was the last restaurant on this earth, not eating there ever again! After we got our food we left because of the bad customer service! They definitely treated us different!
Visited 2 years ago
Overall okay. Stomach definitely hurt after eating room temperature “white sauce” from a pump by the drinks. Definitely concerning there was a white board that read “Health inspections soon!!! Remember to wash hand, change dates/times on sauces, etc.” disgusting. Hire capable employees that don’t need to be reminded. Warning everyone I know not to eat here
Visited 2 years ago
I haven't eaten here in many years due to me moving back home to Texas. I came to visit some friends and decided to come here because it used to be my go-to spot. What a disappointment??!!! I ordered the steak Hibachi, and I asked for my steak to be prepared medium, and it was very overcooked and very small pieces of steak. It's definitely not the same size portion of steak I used to get. A total letdown at a place I used to love!
Visited 2 years ago
Visited 2 years ago
Love there food and there employees
Visited 2 years ago
I wish I would have read the reviews before I ordered take out from here. I got the starch and chicken combo with noodles, zucchini, and mushrooms and it was the most disgusting plate of food I’ve ever bought. Steak and chicken were dry as bone, the noodles were over cooked by a mile and were super mushy, they also had a bland but nasty taste to them. The zucchini was probably the worst, I put one bite of that in my mouth and couldn’t even swallow it… please do NOT order from this place!!! I don’t see how they’re open with food that bad. Put the entire plate in the trash, wast of $25 plus the $5 tip I left the delivery driver…
Visited 2 years ago
Food was awesome just need better clean up & gnats was flying everywhere by the condiments
Visited 2 years ago
Visited 2 years ago
Great place for a quick lunch break, the food is quite healthy and really good. The staff is friendly and wallet friendly! I’ll come back for sure
Visited 2 years ago
I went in today I looked around it was not clean
there were crumbs left on tables at the drink station was messy I turned around and went out spills all ovrt drink stations look like ice cream just spill all over the station. Really nasty I will never again my 1st and definitely last bad impression
Visited 2 years ago
I’ve eaten at Hibachi Bistro probably 10 times. This is a frustrating place. I’ll admit I can be picky about making some modifications to my food, (no mushrooms, no zucchini, etc.), but nothing too crazy. 75% of the time this restaurant has messed up the modifications. I always communicate it very clearly as well. They don’t seem to even care when it’s wrong. I no longer even argue with them about it.
The staff is underwhelming. The young lady at the counter tonight was very rude and standoffish. They usually seem to be moving pretty slow as well. Usually 25% of the staff seem to be doing all the work.
The environment is usually pretty dirty inside too. I get they are very busy much of the time, but it can be off putting.
I did however go with three stars. I will give it to them, the food is pretty good. So if you decide to go here, I’d expect some decent quality hibachi food, but don’t expect exceptional service, and know you run a decent risk of your order being incorrect in one way or the other.
Visited 2 years ago
Visited 2 years ago
Visited 2 years ago
Visited 2 years ago
I’ve been waiting for my food for an hour. It’s not busy enough for that. One employee just took her dinner break. Another employee talked to two girls who came in for 15 minutes. There’s really only 1 guy doing anything. If I hadn’t already paid, I would just leave. When I called at 6:20pm I was told 15 minutes. It is now 7:22 and I just heard one employee call out my order to the cook and it’s still about 10 down the line. If I had to estimate, I’d say I’m going to be here for another 20 minutes. I’m super disappointed.
Visited 2 years ago
Visited 2 years ago
If I could leave no stars… I would! I waited over an hour for my food when I was told it would be 15 min. The cleanliness is awful! The ladies taking the orders are just rude.
Visited 2 years ago
Visited 2 years ago
This place is my favorite Japanese 🏯 restaurant. The fried rice 🍚 is my favorite. Plus my steak 🥩 is always cooked perfectly!! I highly recommend plus they have nights when sushi 🍥 is half off. 😁😁 Always honest, -AW
Visited 2 years ago
We were going to try this place cause we hears good things. But as a delivery driver and seeing what I've seen we will not be trying. They touch raw meat and fish, not changing the gloves, then touching the veggies and white rice with the same contaminated glove. Unless you like food poisoning id stay away.
EDIT: This has NOTHING to do with the sushi so I am correcting you. They cook on the grill right in front of you by the register. They touch raw steak, chicken and shrimp and everything else with the same gloves. I KNOW THIS DIFFERENCE BETWEEN CROSS CONTAMINATION AND A SUSHI BAR STATION.
Visited 2 years ago
Favorite quick hibachi style stir fry restaurant. Great value for the price!
Visited 2 years ago
Visited 2 years ago
Went in to have dinner with my husband at around 9 p.m. we were seated, and our order was taken. I ordered tea and he ordered water with lemon. We got our food and returned to the table. Our drinks were on the table but no lemon. We never saw who our waitress was. They never bothered to come by the table. So we ate once and went back for dessert. When we came back to the table, our plates were gone. We waited and waited for refills but never received any. But we did quickly get the check from someone who wasn't the waitress for our table. We get up to leave and tell the guy at the front desk that we have to pay the extra 1.85 for a drink I never got a refill on. And the worst thing was I got to see that inspection grade of a 90 that they had. It made me even more sick. DO NOT GO HERE. BEWARE Do not let John be your server.
Visited 2 years ago
Found a pice of hair in my food 😡 the chicken was dry wouldn’t recommend
Visited 2 years ago
Visited 2 years ago
Visited 2 years ago
Visited 2 years ago
Visited 2 years ago
More often than not this place nails it. It understands it’s target market of college students and caters to them very well. Prices are reasonable, the food comes quick unless you are there during a dinner rush, and overall it’s just a simplistic easy experience. One complainant is inconsistency because sometimes it can be the best hibachi in the area and other times it is not even in the top 5. Despite this I recommend the place if your looking for a quick bite that just has that college atmosphere about it.
Visited 2 years ago
Me and my boyfriend ordered hibachi bistro to go for lunch. They were clearly busy but that is no excuse to get orders incorrect. The hibachi itself was good but I ordered zucchini and onions for my vegetables and they gave me broccoli and carrots. My boyfriend ordered no vegetables and only broccoli and received only onions on his. Fortunately, we do not have allergies to any of these things but for a customer that does have allergies wouldn’t this be an issue? They didn’t even tell us when we got there that they put different vegetables on. We also ordered fried rice and received brown rice and I was told when I called the restaurant that that’s just how they make their fried rice. Well, it’s not fried so that’s false advertising. The noodles I ordered were absolutely awful. I also ordered miso soup and basically just got miso broth (just liquid no toppings or anything) and again was told that’s just how they make it. If that’s the case then don’t advertise that you have miso soup, put miso broth. We will not be going back there.
Visited 2 years ago
My complaint is on Wednesday with the half price sushi, I asked ahead of time so obviously I wanted the deal. Apparently I ordered some non 1/2 price ones and it would have been nice if the grumpy cashier pointed it out. I know it is written very tiny print on the board but having to small kids with me, I didn’t see it. Having a big order, I didn’t notice until it was too late. Now I regret leaving the nice tip.
Visited 2 years ago
Solid food. Could have faster service but I wasn’t rushing at the time. Management was very friendly and apologized for wait time. Staff was friendly as well.
Visited 2 years ago
Each of the past 3 times I’ve ordered hibachi from this location, something with my order has been wrong. Last night I ordered 2 rare filet mignon bowls with steamed rice, just onions and zucchini, no mushrooms or carrots, and a pint of sauce (was never given the chance to specify what kind so I hoped for divine intervention). When my Door Dash delivery arrived, my orders were loaded up with mushrooms, and I had zero rice. None. They did manage to guess correctly that I wanted Yum Yum sauce, so there’s that. The food was pretty bland so they didn’t redeem themselves for skipping the rice. I think I’m done.
Visited 2 years ago
I ordered the steak with noodles and extra veggies. The steak was not cooked the way I requested and in sure that gave me some ground up pieces of beef they found way in the back walk in. The only thing good about this dish was the noodles and white sauce.
Visited 2 years ago
Great food and fast service. Decently priced as well!
Visited 2 years ago
It's pretty highly priced and the vegetables were VERY SALTY. I won't be going here again. I may try a different location in hopes that it could be better.
Visited 2 years ago
Visited 2 years ago
The hibachi restaurant i went to was great
Visited 2 years ago
Visited 3 years ago
Food is great, but set aside 30 mins for a to-go order. Smh
Visited 3 years ago
Visited 3 years ago
Visited 3 years ago
The sushi is just rice with 2 shredded carrots….. and the bag has not chopsticks to eat 👎
Visited 3 years ago
I wasn't impressed with the food and the restaurant is very run down. The portions are big, so that's a plus.
Visited 3 years ago
Been here three times, first time, got sick, didn’t attribute it to this place because friend didn’t get sick, second time same xp, third time i didn’t want to go but friends wanted too, so I decided to just order noodles and broccoli, can’t get sick off of that, right. Wrong, and this time my friends got sick as well, guess it caught up to them. Won’t be back.
Visited 3 years ago
Good food good service.
Visited 3 years ago
Got teriyaki chicken w/soba noodles. Had a minor problem with order.... staff immediately corrected it and made it again! I was happy and filled to the top. Also took some home!
Visited 3 years ago
Visited 3 years ago
We ordered delivery via doordash and had a lackluster experience. Overall, this food didn't have a ton of flavor or seasoning and very much needed one of the sauces that typically come with hibachi - having never been here, I don't know if they usually serve sauce or not, but a good yum yum sauce would have made a world of difference. Also, I did not ask for or want mushrooms, but they were added to my order anyway. We were not provided any napkins, utensils, or sauce packets.
Visited 3 years ago
I historically order to pick up meals.
When this place is "on," it's great.
The problem that I've run into twice now is that the staff doesnt pay attention to special order requests when an order is placed - so it's a good thing I don't have any allergies or anything of the sort.
Understaffed, but everyone is pleasant and working as hard as they can.
Visited 3 years ago
Lunch was amazing. Didn't have to wait but the rice was not hot.
Visited 3 years ago
First off, we didn’t get the correct kind of chicken, secondly, we were missing two items (egg rolls and soup), third, it was dry as well and the noodles tasted like tea. I will NEVER order from there again. Absolutely terrible. Very disappointed.
Visited 3 years ago
Just lazy workers. My food was sitting ready for easily 10 minutes while standing there ( saw the bag that ended up being my food brought to counter). And none of the workers thought to call the number the tell you for you to come get it. While 4 of them weee just standing there
Visited 3 years ago
Very disappointed . The food was cold and hard it was all heated from the next day but not headed well bcuz it was way too hard
Visited 3 years ago
Visited 3 years ago
Food was cooked. Taste was mediocre. Location was clean. Staff was awesome. White sauce was more vinegary then sweet. Location is handicapped accessible. They also serve sushi.
Visited 3 years ago
Visited 3 years ago
Visited 3 years ago
Muy rico 😋 y la nieve de coco wow
Visited 3 years ago
Great food great service
Visited 3 years ago
Visited 3 years ago
Ordered my food to dine in. Took 20 minutes to get my food and when I got it it was the wrong order. I went up and asked them to fix it only did I know that they put my ticket to the back of the line so I waited another 30 minutes for my food to be cooked and received the wrong order again. The girls at the front had a terrible attitude and the cook didn’t even have anything on the grill to cook, he was busy taking pictures and laughing with the guy in the back. I will never come back here or tell anyone about this place. While waiting for my food, I counted 15 others waiting on their food! Not to mention their 87 health score, I should have known not to eat here in the first place! I would love to talk to a Manager if they have one!
Visited 3 years ago
Arrived and understood they were busy, it decided to order. Food arrived and one of the orders was wrong. During this time the restaurant continued to get busier with to-go orders, but they agreed to fix our order and assumed it would just be a minute. 2 of the 3 of us have hot food to eat while one does not. Did they bump their only table actually dining in to the front of the line to right their wrong, no. It's been over 30 additional minutes and she's hungry. We ended up getting the order and it was wrong for the 2nd time! During this entire situation the staff did not act with urgency for us or the entire restaurant full of customers! I have worked in the restaurant business for over 13 years and I have never had such a bad experience to make me leave a a review!
Visited 3 years ago
Do not recommend. My wife and I come in the other night around 630 pm all the food was cold and tasted horrible I couldn't stomach the food neither could my wife. They charges us 38 dollars for 2 plates and neither of us ate. Just paid and left.
Visited 3 years ago
Food is decent but expect absolutely nothing with a delivery order. They didn't bother to include any sauce for the hibachi, any soy sauce for the sushi, or utensils of any kind. Not everyone ordering delivery is at HOME!
Door dash.
Visited 3 years ago
Had my order taken almost immediately. Couldn’t find a clean table. They rarely get wiped. Went to fix my sauces and it was so filthy dirty I didn’t even want to touch anything over there. Waited exactly one hour and seven minutes to get our food. Two plates.Mine was missing the zucchini and onions. The white sauce is now watered down . Everything went wrong. When the owners don’t care anymore it’s all over!!!
Visited 3 years ago
Friendly staff, especially a male by the name of Nick. After calling in my order for pick up, I had a very positive experience because of Nick. He was friendly, considered, knowledgeable, and got my order correct. Nick answered the phone with a very inviting personality and I could tell he had a smile on his face. Nick and I shared a few laughs and I asked to speak to his manager to let her know the positive experience I had. The manager (I forgot to ask her for her name) was very pleased for all the positive complements I shared with her from Nick. The manager was very friendly and expressed how satisfied and grateful she was by my experience being shared with her. I would Recommend any and everyone to stop by hibachi bistro as they will be very pleased with the customer service, food, and overall positive experience especially after we experienced covid!! Thank you to all the staff especially Nick.
Visited 3 years ago
Food was ok.
Visited 3 years ago
Not the fastest but really good food with reasonable prices.
Visited 3 years ago
Ordered door dash and through no fault of the dasher the order took 2 hours to arrive. I see the owner responding to other comments about late orders and poor food quality and training new staff. Maybe it’s not the staffs fault, maybe it’s the ownership??
Visited 3 years ago
Not what it used to be. My food was cold and I ordered it on the spot and they gave it to me off the grill. They were really nice, however everyone isn't meant to work in a kitchen. The current workers need to be replaced with people that have the experience to cook. It was actually nasty. Wouldn't eat it again.
Visited 3 years ago
I have attempted to order from this location three times and they managed to botch up my order every time and it will be the last there are other places in town.
Visited 3 years ago
Would give zero stars if I could. Was told 20 minutes on the phone and came to pick up 30 minutes later. Once I paid was told 5 more minutes. Waited another 30 minutes and watched about 20 orders get handed out to people who came in after me. Asked how long and they had no recollection of my ticket or order and didn’t have order ready for another 15 minutes after that. The whole experience took about an hour and a half for something I could’ve cooked at home in 15 minutes. Pathetic excuse for customer service. Will not be returning
Visited 3 years ago
Friendly Service! Great Food! Great prices! 10% off for UNCW Students! Long-time customer, always satisfied! 5 stars
Visited 3 years ago
Enjoyed a great birthday meal gift from Hibachi Bistro! Always delicious. Thank you!
Visited 3 years ago
everyone is always so nice when i come in. never have had a bad experience! my favorite place to go to. always be nice to the employees!! i’ve seen people be rude for long waits but obviously it’s a long wait because it’s so good.
Visited 3 years ago
Food was decent but place was dirty. 91 sanitation score. Bathroom was gross.
Visited 3 years ago
Visited 3 years ago
Visited 3 years ago
Very slow! Even when they are not busy. I waited 18 minutes to get my food. Not because it actually took 18 minutes to cook it but because they decided to let my food sit on the counter for at least 10 minutes before giving to me. I had to ask for my food. And when I asked for it they grabbed a counter that had been sitting on the counter for 10 minutes. They never bothered to call my number to inform me it was ready. My food was not hot when I got it. Very disappointing. This is the second time I had a similar experience here.
Visited 3 years ago
Visited 3 years ago
Long wait for food, most employees just stood around, tables dirty.
Visited 3 years ago
I am so sad, disappointed, and frustrated.
I received the worst habchi steak I have ever seen or tryed to eat in my life.
My salmon roll was also dysfunctional, it was boxed up as the most pathetic looking and tasting california roll ever.
Sun. October, 24 2021.
Order #. 153
Visited 3 years ago
If I could give ZERO stars, I would. The food was in edible. The salmon roll sushi had a bitter metallic taste, the edamame tasted burned & the sweet & spicy fried chicken was so overdone it was too hard to even bite into. And the sauce tasted like hot sauce mixed with tomato paste! Totally weird & gross!! The soba noodles tasted like they were boiled in green tea. $30 worth of food thrown right in the trash! So disappointing.
Visited 3 years ago
Good spot I eat at alot. Could use some managing but overall good.
Visited 3 years ago
Visited 3 years ago
Used to be my go to spot nearly once a week. Long waits to be served cold food because one sushi roll takes so long that the hibachi I ordered sat on the counter for nearly 20 minutes has changed my mind.
Visited 3 years ago
my all time favorite place to get hibachi. like literally ever. also their white sauce is superior.
Visited 3 years ago
Visited 4 years ago
Visited 4 years ago
I love this place!! Good is amazing!
Visited 4 years ago
Teriyaki chicken w/ lo mein. ..No seasoning. I could cook at home for less and it would taste better. the Gyoza was fried...THis is the 1st time in my life I've had fried gyoza..crispy. no soy sauce for dishes.. almost ineditable. Very disappointed. I def received better food when I went to the restaurant.
Visited 4 years ago
Visited 4 years ago
Visited 4 years ago
Long wait times here. First trip in last week.. Took 43 minutes to get 2 orders, somehow ticket got lost. Second time I went for take out it took 33 minutes while other take out orders and seated dining orders that came in after me were served. Will not try a third time. Food average, service sucks biggly.
Visited 4 years ago
This place is horrible !! I got the shrimp and broccoli it was so bland ! Had no seasoning on it whatsoever . The veggies were sloggy as well . Only good thing they did for me was give me my refund .
Visited 4 years ago
Visited 4 years ago
Visited 4 years ago
This is my go to restaurant in Wilmington. The staff is just as great as the food! I recommend to everyone i know.
Visited 4 years ago
I just ordered via DoorDash teriyaki steak w/ noodles, mushrooms, and zucchini and a miso soup. Noodles were gross and slimy, zucchini was soggy as if it had been sitting in the sauce for a while, mushrooms were undercooked, and miso soup had a weird taste and had no seaweed, onions, or tofu not sure if that’s normal or not but everywhere else I’ve been it usually has something in it. It was literally just gross broth. Also didn’t come with any silverware or white sauce which I see now is a common issue. I normally don’t leave bad reviews but after waiting almost an hour for my food to arrive I have nothing to eat. Would like my money back so I can go spend it at Hibachi to go instead.
Visited 4 years ago
I used to love eating there. However, now they don't seem to care about customers that sit inside. They are too busy dealing with grubhub and mobile orders to recognize loyal customers. After 30 mins or so waiting for them to call my number I gave up and asked for my money back. Not the place it used to be. The place could also use some updating and cleaning. Every vent in the ceiling has mold all over it.
Visited 4 years ago
Just received my order. It was delivery. Sushi was warm (which I am scared to eat), rice is gross and chicken and vegetables....well...hardly any veggies and the chicken is dry with no sauce and very bland.
Very disappointed. Would actually be nice to get a refund for this inedible food. Will NOT be going again.
Visited 4 years ago
- 6 sushi photos
- 200 sushi reviews
- 3.6 Sushi Rating
- Reservations: +1 910-793-5983
- Menu Website: http://collegerd.hibachibistro.com/
- Sushi Address: 341-14 College Rd, Wilmington, NC 28403, United States
- Sushi Map: 34.2349155, -77.8712967
- Japanese restaurant
- Asian fusion restaurant
- Asian restaurant
- Fast food restaurant
- Japanese curry restaurant
- Japanese steakhouse
- Takeout restaurant
- Sushi restaurant
- Sushi takeaway
- Teppanyaki restaurant
- Sunday: 12–9:30 PM
- Monday: 11 AM–9:30 PM
- Tuesday: 11 AM–9:30 PM
- Wednesday: 11 AM–9:30 PM
- Thursday: 11 AM–9:30 PM
- Friday: 11 AM–10 PM
- Saturday: 11 AM–10 PM
- Identifies as Asian-owned: Available
- Identifies as women-owned: Available
- No-contact delivery: Available
- Delivery: Available
- On-site services: Available
- Takeaway: Available
- Dine-in: Available
- Lunch: Available
- Dinner: Available
- Solo dining: Available
- Wheelchair-accessible car park: Available
- Wheelchair-accessible entrance: Available
- Wheelchair-accessible seating: Available
- Wheelchair-accessible toilet: Available
- Comfort food: Available
- Healthy options: Available
- Quick bite: Available
- Small plates: Available
- Vegetarian options: Available
- Lunch: Available
- Dinner: Available
- Catering: Available
- Counter service: Available
- Dessert: Available
- Seating: Available
- Toilets: Available
- Casual: Available
- Trendy: Available
- Family friendly: Available
- Groups: Available
- Tourists: Available
- University students: Available
- Credit cards: Available
- Debit cards: Available
- NFC mobile payments: Available
- Credit cards: Available
- Good for kids: Available
- High chairs: Available
- Kids' menu: Available
- Free of charge street parking: Available
- Free parking lot: Available
- Parking: Available