Kura Revolving Sushi Bar

Food was just okay which is expected for any revolving sushi place. Service was different. Waitress told us to order drinks on the kiosk and she would be back to explain everything. She never came back so we figured it out on our own. Robot brings your drinks, you can order from the kiosk and it gets sent to you on the conveyor belt. Atmosphere was okay.

Visited 10 months ago

Kura Revolving Sushi in Boston delivers an unforgettable dining experience, blending delicious sushi with high-tech fun! The moment you walk in, you’re greeted by a sleek conveyor belt system presenting a variety of fresh sushi. The quality of the fish is superb, with each plate more tempting than the last. From classic tuna and salmon nigiri to adventurous specialty rolls, every bite is expertly crafted and bursting with flavor.

One standout is the Pikmin special, a limited-time treat that showcases the creativity of Kura’s offerings. Its unique combination of fresh ingredients and playful presentation makes it an instant favorite for both kids and adults.

Adding to the fun, Kura’s interactive ordering system lets you call for additional dishes via a touch screen, with items zooming directly to your table on a special express belt. The excitement continues with their fun reward system—every 15 plates unlocks a prize from the gachapon machine, making the experience engaging and memorable.

Whether you’re here for the exceptional sushi or the high-tech dining atmosphere, Kura Revolving Sushi is a must-visit in Boston. From its mouthwatering dishes to its lively vibe, it’s a place that delivers both taste and entertainment!

Visited 6 months ago

A really good restaurant for some good food and fun service. The sushi and other treats were all really good and fun to have so many choices, fantastic to try new things here. I really liked the desserts I tried as well, exceptional cheesecake. I can definitely recommend for a fun meal.

Visited 10 months ago

Kura Sushi is a fun place to eat sushi, ramen and other delights. Food can be taken from a lower conveyer belt which has a wide variety from the menu. If you prefer to order direct from the kitchen, an easy to use touchscreen is available and the food comes to your table on an upper conveyer belt. A cute robot will bring you drinks you've ordered. We had ramen soup bowl which was flavorful and generously filled. The sesame seed balls dessert was sweet and served warm. If you are in Natick, come give it a try.

Visited 4 months ago

We enjoyed the maki rolls specially the ones with Tuna. We were disappointed with the Salmon. Not fresh as usual.

Visited 4 months ago

My first visit here and I was quite pleased. The sushi was delicious. I particularly enjoyed the California roll made with real crab. I loved that they serve real Wasabi. 😁

Visited 4 months ago

So we came right at opening when all the sushi was freshly made and honestly was flying off. I’d say the sushi is excellent if you get it fresh. Honestly such a great deal and good quality if freshly made. I would say the best option is probably to either get a reservation or go early because the quality of sushi is just better if turnover is fast. If you think what’s out might look suspicious or a bit old, order it through the touch screen for a fresh one.

10/10 experience, the robot is cute for people who like some distancing from the staff. You can also buy the toys if thats your thing!

Visited a year ago

Great place to eat! The service was very good and they let us try out the sushi conveyer case (which holds the plates) out before we started eating. The food is very fresh, and there was a game where, each 15 plates that you eat, you get a prize which has a collectible item inside. (Photo shown below.) Overall, this is just a great restaurant and also can fill you up quickly.

Visited 9 months ago

A bit loud and chaotic, but awesome and fresh delicious sushi!😍 Recommend getting an app to wait in line in advance and earn rewards

Visited 3 months ago

Add an outdoor overhead awning please 🙏 🙏🙏 crazy you don't have one already

Visited 3 months ago

Visited 3 months ago

Slow service, food tasted stale and cold. Super confusing when it comes to eating with a group.

Visited 4 months ago

Visited 4 months ago

This was a fun dinner! The fried chicken was delicious. You have to try the cucumber salad.

Visited 4 months ago

Not worth it.
Cost is roughly $45 / per person
I know sushi is usually expensive, but this was low quality sushi.

Small place, long line.

Low quality food.

Visited 4 months ago

Fantastic time as always

Visited 4 months ago

Visited 4 months ago

Visited 4 months ago

We have a lot of fun here. I find the simplistic dishes are better than the more complicated ones. My kids love getting the prizes and I love that you can buy them too. It’s really fun for kids, max table is for four I think so not great for groups. For three people (1 adult and 2 kids) we spend around $60. To get prizes from eating enough plates you have to spend around $70.

Visited 4 months ago

Visited 4 months ago

Fun experience. Sushi quality is what you would expect so it's good for what you're going for! It's a good time.

Visited 4 months ago

Unbelievable quality, menu is outstanding!!

Visited 4 months ago

Visited 4 months ago

Smart and cute restaurant to hangout.

Visited 4 months ago

Visited 4 months ago

A fun experience, can be a little pricy. Reminds me of videos I've seen from Japan. Definitely worth checking out for the experience,

Visited 4 months ago

Visited 4 months ago

We enjoyed the maki rolls specially the ones with Tuna. We were disappointed with the Salmon. Not fresh as usual.

Visited 4 months ago

Very tasty! I really liked the golden sushi rolls and hamburger steak sushi.

Visited 4 months ago

better than the watertown location in my opinion. sushi seemed fresh

Visited 4 months ago

Kura Sushi is a fun place to eat sushi, ramen and other delights. Food can be taken from a lower conveyer belt which has a wide variety from the menu. If you prefer to order direct from the kitchen, an easy to use touchscreen is available and the food comes to your table on an upper conveyer belt. A cute robot will bring you drinks you've ordered. We had ramen soup bowl which was flavorful and generously filled. The sesame seed balls dessert was sweet and served warm. If you are in Natick, come give it a try.

Visited 4 months ago

Visited 4 months ago

Visited 4 months ago

Not sure how I haven't reviewed this place sooner, My family loves to go here! I know if I bring up the idea of eating out, that everyone in my house will be requesting kura for dinner. The selection of foods is huge, and the little prizes you win change so often!

Visited 4 months ago

Visited 4 months ago

Visited 4 months ago

My first visit here and I was quite pleased. The sushi was delicious. I particularly enjoyed the California roll made with real crab. I loved that they serve real Wasabi. 😁

Visited 4 months ago

Review by my kids: “This is the only restaurant that has a drink robot. It was my birthday and dessert was free! Five stars!”

Visited 5 months ago

So amazing. I could live off the Salmon toro

Visited 5 months ago

Visited 5 months ago

Decent sushi, convenient.

Visited 5 months ago

I came here at 1 pm it’s 1 hour waiting list and I wait for 1 hours they tell me its a waiting time rang and it will be ready for anther 1 hour because the range is 1 to 2 hours. I leave and came back at 7 pm for dinner. It’s another 1 to 2 hours to wait. The food is just ok. If you want to wait for 2 hours and just for something is ok in the cold.you can come and suffer this.

Visited 5 months ago

Visited 5 months ago

Great variety👍 was pleasantly surprised to see a lot of options with cooked fish too

Visited 5 months ago

Visited 6 months ago

Visited 6 months ago

Visited 6 months ago

Crazy over stimulation environment but fun and the food wasn't bad good for kids who like sushi or anyone adventurous

Visited 6 months ago

Great fun!

Visited 6 months ago

Good food, fast service once you've been seated.

Visited 6 months ago

Visited 6 months ago

The service and cleanliness is much better at the Framingham location compared to the Watertown location. The staff here is very kind and friendly. I saw someone eating alone, reading a book and a worker came up just to give them a free bookmark. Meanwhile the Watertown location tried to avoid giving me the promotional shirt.

Visited 6 months ago

Visited 6 months ago

Kura Revolving Sushi in Boston delivers an unforgettable dining experience, blending delicious sushi with high-tech fun! The moment you walk in, you’re greeted by a sleek conveyor belt system presenting a variety of fresh sushi. The quality of the fish is superb, with each plate more tempting than the last. From classic tuna and salmon nigiri to adventurous specialty rolls, every bite is expertly crafted and bursting with flavor.

One standout is the Pikmin special, a limited-time treat that showcases the creativity of Kura’s offerings. Its unique combination of fresh ingredients and playful presentation makes it an instant favorite for both kids and adults.

Adding to the fun, Kura’s interactive ordering system lets you call for additional dishes via a touch screen, with items zooming directly to your table on a special express belt. The excitement continues with their fun reward system—every 15 plates unlocks a prize from the gachapon machine, making the experience engaging and memorable.

Whether you’re here for the exceptional sushi or the high-tech dining atmosphere, Kura Revolving Sushi is a must-visit in Boston. From its mouthwatering dishes to its lively vibe, it’s a place that delivers both taste and entertainment!

Visited 6 months ago

Visited 6 months ago

Great authentic feeling sushi restaurant. Good food selection. Portions feel a bit small, but not outrageously so. Quality of food is great. The staff is excellent, courteous, and fast. There's an adorable robot that brings drink to your table. Good place to take young children, just make sure you plan in a wait time of 30-40m around dinner time.

Visited 6 months ago

Visited 7 months ago

Visited 7 months ago

Actually enjoyed the experience very much. I got to try a variety of different sushi. Thank you!

Visited 7 months ago

We used to love going there every month, but the service quality has declined dramatically. Even though our table was ready, the person at the reception made us wait, and there was clearly a staffing shortage, which caused a significant delay in service from servers.

Visited 7 months ago

I had a wonderful dining experience at Kura, and I have to give special credit to our waiter, William, who truly made the evening memorable. From the start, he was friendly, professional, and incredibly attentive without ever being overbearing. What really stood out was William’s genuine care for our experience. He anticipated our needs before we even had to ask, and his warm demeanor added a personal touch that made us feel truly valued as guests. Kura offers amazing food, but William’s exceptional service made the night unforgettable. I’ll definitely be back, thanks to him!

Visited 7 months ago

The service at Kura was truly impeccable, and much of that was thanks to William, our waiter. From the moment we arrived, he greeted us with genuine warmth and made us feel immediately comfortable. William's attentiveness throughout the evening was remarkable—he didn’t just check in occasionally, but truly paid attention to every detail. Not once did we have to call him over; he seemed to anticipate our needs before we even realized them ourselves. Whether it was refilling our drinks, William was always one step ahead. it was his genuine care and enthusiasm that truly stood out. You could tell he wasn't just doing a job, he was passionate about creating a great dining experience. This made us feel like honored guests, and it turned an already fantastic meal into a truly unforgettable night. We will certainly be returning, not just for the amazing food, but for the level of service William provided.

Visited 7 months ago

Visited 7 months ago

Visited 7 months ago

Visited 7 months ago

Visited 7 months ago

Visited 7 months ago

Really nice place to try different sushi, large variety and service is pretty good

Visited 7 months ago

If this place was any closer I'd be in so much trouble. This place is BEYOND FUN. Even if the concept intimidates you. GO. It's so fun I wish there was one near me in under a half hour drive. This is GREAT.

Visited 7 months ago

Visited 7 months ago

Really fun atmosphere. Be prepared to wait outside if you go on a Friday, Saturday or Sunday night.

Visited 7 months ago

Very good food but very long wait time.

Visited 7 months ago

We came in on a slow Tuesday after noon and it was great, the staff was helpful and the sushi was delicious. Spent more than I thought of would but worth it left feeling full and satisfied

Visited 7 months ago

Extremely long waiting time. Poor customer service. Endless empty plates line. Disappointing experience.

Visited 7 months ago

Visited 7 months ago

Delicious sushi in an authentic atmosphere. The sushi included nigiri, rolls, others I haven't seen before, all on a revolving conveyor belt. You can also order things specifically to be sent to your seat direct if you don't want to wait for them to come around. They have some desserts and sake also. They even have Toto bidets in the bathrooms that really make it feel like Japan. Very fun, highly recommend for a date.

Visited 7 months ago

The sushi was passable but not great, but I didn't have really high expectations for kaiten restaurants. No big deal. Custom orders took quite a while to arrive. Way too expensive though, for the quality and lack of service.

My big issue was with how it was managed. There were, literally, six parties waiting outside for over 20 minutes, and they had FOUR completely empty tables they refused to open, citing "management's decision, they open when it's busy". What? Why make everyone wait so long when you could easily open these tables? Is six parties waiting outside for 20+ minutes is not "busy"? It's not like it requires any staff effort, that's the whole point of the restaurant.

This was during peak dinner hours as well. Really insulting and ridiculous. I would have left immediately if my kids really didn't want to try it.

The octopus was inedible for me. Other sushi was ok.

I won't be back.

Visited 7 months ago

Kura is a quaint conveyor sushi bar that is always full. There is always a wait time, but definitely worth it.

Visited 8 months ago

We always have a blast when we go here. We went for the One piece event and sadly, they were sold out. But the sushi is awesome and everything is always fresh. They have a cute robot that brings your drinks too!

Visited 8 months ago

Visited 8 months ago

Visited 8 months ago

For those willing to experience a Japanese service experience this is a good sample. Food is good, staff is friendly and as most of the service is done by the conveyer belt, when needed, the staff come quickly.

Visited 8 months ago

Visited 8 months ago

Visited 8 months ago

Visited 8 months ago

Very fun experience and great sushi! I love going here at least once a month. Pricing is pretty decent, and honestly the quality is pretty good. Service is super nice and helpful.

Visited 8 months ago

Kura Sushi is part of a franchise of revolving sushi quick service restaurants expanding across the Boston area.

There isn’t much seating outside and the line can get a bit long, so during rain it might be a wise idea to wait in your car.

The service is exceptional, with them checking in your table multiple times and even the self serve robot bringing the drinks out.

The atmosphere is nice, no music ambiance but the seating is spacious. There is little walkway room, but it doesn’t hinder the experience that much.

The food is good. Quality of the sushi is top notch and the variety is good. You can either grab it off the revolving belt, or order it straight to your table. I’d say ordering it to the table is better, since the placement of your table along the belt may result in the trays being empty by the time it arrives. There’s typically only 2 of each dish on the belt as well, so this happened consistently during the visit.

At $3.70/dish and higher prices for the meals like ramen, it is on the pricier side for sushi, especially since most plates only come with 2 pieces. I’d recommend this for smaller parties and not when you’re really hungry, as your bill will go up quite a bit.

The prizes are cute and nice, but they also give you an option to buy the prize for the price of a dish, sorta eliminating the need to rack up the plate counter to get a prize (which is 15 plates or around $55 per prize). There are rare ones you can get only from the prize gashapon but idk if it’s really worth it unless you care about the characters a lot.

Visited 8 months ago

Mediocre food with the novelty of a Roomba style robot serving some items. Upon arrival, you need to sign in on a tablet outside and wait to be called in to be seated.

Visited 8 months ago

Fun atmosphere, good service, okay food

Visited 8 months ago

The food and service was awesome. The conveyor belts were easy to get the hang of. However, the lift up mechanism took a little getting used to, but was no issue afterwards.

The check in kiosk system was easy to use, but I don't know how often it is attended to. We were seated only after coming inside to check in with the waitstaff.

9/10 will come again. Their crispy chicken was especially good 🍗

Visited 8 months ago

Visited 8 months ago

Wonderful food and very good atmosphere

Visited 8 months ago

Visited 8 months ago

Such a cool spot. Enjoy the fast paced service

Visited 8 months ago

Visited 8 months ago

Supper yummy!😋

Visited 8 months ago

What is the point of a waitlist if people just end up forcing their way inside? I had signed up before multiple groups of people and everyone after me had gone in before me. My original wait time was between 15-30 minutes. I ended spending around an hour waiting outside before I was fed up. I only managed to get a seat because I went inside and asked about getting seated. I don't think it's worth coming here anymore.

Visited 8 months ago

Cool place on the inside just not fresh sushi, everything taste old and prep the night before.. long wait times and I did pick up.

Visited 8 months ago

Visited 8 months ago

This is overpriced mediocre sushi. People think this is good because a conveyor belt brings you your food? And then they want a tip at the end when there’s robots doing all the work. No thanks $0.00 tip. Go to Aoi or Crazy Stone if you want good sushi.

Visited 8 months ago

Visited 8 months ago

Visited 9 months ago

This place is delicious! Food was 10/10 and so fresh. Tommy is also a wonderful worker! Someone give that man a raise! Works hard and he most certainly knows what it means to be a leader.

Visited 9 months ago

We were initially told the wait time would be 60-90 minutes. About 15 minutes before the expected time, we received a message instructing us to see the host, so we returned to the restaurant. However, the host asked us to wait outside until we were called. Despite checking in multiple times over the next hour, we were repeatedly informed that the wait would be even longer. The entire wait system was frustrating, and I have no intention of returning.

Visited 9 months ago

Visited 9 months ago

Super fun place to have sushi. The conveyor belt that serves both you individually and the room is amazing. The robots for drinks make it fun for all ages and fast.
This is not high end sushi in terms of variety, however the common types of rolls were well done. You are there more for the experience, so it is a great way to intro sushi to kids!

Only cons of the experience were 1.) no low sodium soy sauce and 2.) they leave the ginger on the table between guests (in a little box) which was not appealing considering I saw a person reach into the box (ignoring the scoop) with their chopsticks - and after they left, the box wasn't replaced.

Visited 9 months ago

My family loves this place, and the sushi is excelent

Visited 9 months ago

Visited 9 months ago

LOVE this place - such an easy fun system

Visited 9 months ago

Visited 9 months ago

Great place to eat! The service was very good and they let us try out the sushi conveyer case (which holds the plates) out before we started eating. The food is very fresh, and there was a game where, each 15 plates that you eat, you get a prize which has a collectible item inside. (Photo shown below.) Overall, this is just a great restaurant and also can fill you up quickly.

Visited 9 months ago

Very cool experience! Everything was Delicious!

Visited 9 months ago

I tried this unique conveyor belt sushi place. Service was excellent- servers were quick. The conveyor belt idea is a fun idea and can entertain the kids. I am a lover of sushi and found the sushi tasteless here. Every item tasted the same without any texture. It was all bland even using the wasabi like peanut butter - just no flavor.
At almost $4 a plate, it is an expensive experience. This place is good for a one time experience. I tried it and will not be back.

Visited 9 months ago

If you really have the patience to wait for your table for over an hour this is the place for you. After waiting for an hour+ was told I am 16th on the list, so I left and got a notification that my table is ready 11 minutes later (no way the place went through 16 tables in that time). While the sushi is good and this is a unique experience, especially for kids, this is NOT worth the aggravation and wait. Plus, seems like there is some preferential treatment purely judging by the count of people coming out and my progression in the line.

Visited 9 months ago

Cute little place with good sushi. Loved seeing the robot that brings you drinks.

Visited 9 months ago

Easily the worst sushi I've ever eaten. I've gotten better sushi at gas stations. The waitress was super nice. Great service. The food was bad and over priced

Visited 9 months ago

The servers did not help us at all. We had to request assistance multiple times, and a couple of food items were missing after ordering them through the computer.

I would recommend them be more frequent and more efficient when it comes to delivering the food

Visited 9 months ago

Below average quality for Kura

Visited 9 months ago

Visited 9 months ago

Fun place to eat and great sushi!

Visited 9 months ago

A really good restaurant for some good food and fun service. The sushi and other treats were all really good and fun to have so many choices, fantastic to try new things here. I really liked the desserts I tried as well, exceptional cheesecake. I can definitely recommend for a fun meal.

Visited 9 months ago

Love it. Good sushi for the novelty and convenience of the conveyer belt.

Visited 9 months ago

Food was just okay which is expected for any revolving sushi place. Service was different. Waitress told us to order drinks on the kiosk and she would be back to explain everything. She never came back so we figured it out on our own. Robot brings your drinks, you can order from the kiosk and it gets sent to you on the conveyor belt. Atmosphere was okay.

Visited 10 months ago

Novelty experience with a conveyor belt. Also fun and easy to order food on the tablet. Everything tastes pretty good only downside not always the cleanest, but the staff seems to do their best with lots of customers.

Visited 10 months ago

Visited 10 months ago

Went for dinner with a fellow a low-level sushi enthusiast, and we had a good time~ There were exotic options, but we kept it simple, and enjoyed everything we had.

The novelty of ordering from a tablet at the table, and having it show up via robot or conveyor belt was immense~ They've really got a good concept going here. I wouldn't want to bother a person 10 times, but their automated system makes it fun to just order whatever you think of whenever you think of it. Can even easily pay by phone from your table and just get up and go~

I don't know anything about mochi, but it seemed to be made in house it was so fresh~ +1 for Avacado hand-rolls, Gyoza dumplings, Spicy tuna, ...and other boring safe items ;)

We only ordered from the menu and had items sent to us, because we're picky... but yea, people reviewing that the conveyor belt items looked old, they probably are, because how many people are getting sea urchin or octopus at a conveyor-belt restaurant? Seemed to take 5 minutes to go around the whole restaurant. Refrigerated track hopefully?

Visited 10 months ago

Visited 10 months ago

honestly I been here a few times but after a wial it kind of sucks and I'm honestly not happy with this place. we reserved time on the app and we waited an extra 10 mins because they where cleaning honestly I would give this place a zero if I could it's honestly gone down hill with the food it's nothing new and they always give you rice sushi and it's plain tasting not even appetizing to be honest. they have sushi here? yeah right more like Americanized sushi not even good 👎🏻

Visited 10 months ago

Kura is a family favorite. My kids love going. Staff is friendly and the food is tasty. Definitely recommend.

Visited 10 months ago

Very unique sushi experience, high quality sushi and nice workers. I would say the sushi quality is 9/10 but is a bit overpriced.

Visited 10 months ago

After visiting the Orlando location while on Vacation, I was excited to find out that there was a location closer to home in New England. Everything was exactly the same, awesome sushi and love the robo servers. Will return!

Visited 10 months ago

Amazing sushi, now please build one in CT ♥️

Visited 10 months ago

So fresh, so good. And they have smart toilets, so it's literally living in the future.

Visited 10 months ago

I’ve been to kura sushi for more than 15 times. I literally see it getting worse and worse. Soy sauce bottle is NEVER clean, server’s attitude is bad, food used to be fresh but not anymore. This one in Natick is the worst I’ve been to. Yet they ask for 18% percent tips. At this point I’m disgusted. RIP

Visited 10 months ago

First time ever coming here I was confused about the iPad thing sever helped me out. Great service ramen is to dye for and spicy miso soup is the way to go if you like spicy

Visited 10 months ago

Fresh seafood, delicious food, friendly service and the drinks are brought out by a robot.

Visited 10 months ago

First time at this location. There is a long wait time before you enter since you do have to register and sign in before your waited and seated. Other than that the Food was Amazing! Service was Fantastic! And Staff were Great! I highly recommend everyone to come to Kura Sushi Revolving Sushi Bar with your friends and Family. Will come back again! Five Star!

Visited 10 months ago

Kid friendly and if you’re not a sushi person, a great place to experiment. Has an air of fun to it, so be aware of that.

Visited a year ago

Visited a year ago

Kura Sushi is the perfect example of how being both a foreign restaurant and having a cool gimmick is all you really need to convince the general public that your meal is worth spending $200 on.

My first time going, the restaurant was filled with separate, unrelated groups of suburban twenty-something’s in anime shirts that were rowdy. Target demographic I guess. The backs of the cheap wooden benches they sit you in are not sturdy at all and connected to the people behind you, and behind me was this rowdy suburban kid with dyed hair wearing a Jojo’s Bizarre Adventure shirt. He was very animated and jumpy, multiple times causing the bench to smack me in the back whenever he got hyped up on how sugoi everything was. Eventually I turned around and politely said something and he stopped. Awkward.

My coke was flat and also had no syrup, so it was basically just flat club soda. This is forgivable, it happens and wasn’t a huge deal. What isn’t forgivable was my mother-in-law finding a bone in her salmon - and then going back a few weeks later and finding ANOTHER bone in the same salmon dish. I will not be going back. For the price the food costs it’s not even that great, and that’s hoping there won’t be any bones in your fish.

Visited a year ago

Visited a year ago

The sushi is fresh, and it's a fun experience with the sushi coming to you on a conveyor belt. You also get a free gift after you eat 15 plates of sushi. I definitely highly recommend it.

Visited a year ago

Phenomenal soups & Yummy Sushi. Great green tea. I hear they're getting their liquor license soon, so we might have to try some sake in the near future 🤔

Visited a year ago

Served fried fish raw on the inside. Takoyaki was also raw on the inside. The cook even tried to talk his way out of it

Visited a year ago

Visited a year ago

I don't like to leave a negative review until I visit a place 2-3 times, but I will this time. There was a wait, they said 15 minutes, but it was closer to 25. This wasn't a huge deal as it was busy.

We were seated and placed a la carte order for ramen and gyoza. We got edamame from the conveyor belt and proceeded to check out the sushi. It did not look fresh, some looked quite old. I recommended that we only eat cooked sushi. The Golden Crunchy roll (4) was pretty good. We also tried the Caterpillar roll, 2 of the 3 rolls were fine. I got something reminiscent of dirt or eggshell in the third piece. I didn't examine it, but didn't swallow it either. The ramen and gyoza were fine.

I didn't visit the bathroom because if that wasn't clean, I don't know what I would have done. I just didn't want to know. We cannot recommend this place, we will not be back, and truly hope that nobody got sick.

Visited a year ago

Visited a year ago

I went with a party of 4; although the wait was only supposed to be 15 minutes, it was probably over 30. As the food was going by our table, it was noticeable that the sushi must have been circling for hours from how dry it looked. I didn't have any sushi, but I did have the Tonkotsu Ramen. It was a little sweeter than I usually like it, but it was still good. I also ordered a green tea, which was lukewarm and had ZERO flavor. We also got the chicken Gyoto dumplings, which, only to me, felt slimy. One of the other people in my party also agreed that the chicken didn't taste like chicken; she didn't even know that it was chicken! All of the staff were nice, though.

Visited a year ago

Visited a year ago

Deliciousness and super pleasant whenever I come in

Visited a year ago

So we came right at opening when all the sushi was freshly made and honestly was flying off. I’d say the sushi is excellent if you get it fresh. Honestly such a great deal and good quality if freshly made. I would say the best option is probably to either get a reservation or go early because the quality of sushi is just better if turnover is fast. If you think what’s out might look suspicious or a bit old, order it through the touch screen for a fresh one.

10/10 experience, the robot is cute for people who like some distancing from the staff. You can also buy the toys if thats your thing!

Visited a year ago

It was quite the experience, I loved it. The Japanese style toilet was also an experience, try it out!

Visited a year ago

Visited a year ago

The idea is cool, but the food was horrible. The sushi slices were very thin and did not taste fresh. Our whole group felt queasy after. I would never go back.

Visited a year ago

Visited a year ago

I don’t usually leave reviews, but I had such a weird experience here I felt like I had to. My husband doesn’t like seafood but brings me here for sushi since I like it. He ordered fries today and found a FULL squid tentacle in them. When we told the waitress she goes “ya well you are at a sushi restaurant” as if it was normal to find tentacles in your fries?

Visited a year ago

Visited a year ago

Long wait times, conveyer belt is mostly empty and the floor is sticky. Food is ok.

Visited a year ago

Visited a year ago

i came here really excited to try revolving sushi in the states. at first the food was mediocre, but then i tried the sea urchin. and my god that had to have been one of the worst things ive ever put in my mouth. it was beyond bitter and smelled like old fish. i ate it against my better judgement as it was my familys treat. i got food poisoning. absolutely would not recommend

Visited a year ago

Visited a year ago

It's my son's favorite sushi restaurant. It's fun, tasty, and clever. It's a little pricy.

Visited a year ago

My daughter and I both love coming here. It’s good food and a fun atmosphere. I always sign onto the wait list using the app and make sure to use it to get rewards too! We get $5 off coupons pretty often.

Visited a year ago

Visited a year ago

One of my favorite places. Pay for what you eat and eat it favorites. Fresh and delicious.

Visited a year ago

Sushi is surprisingly good. Been there a few times, staff is barely involved so not sure who the f im tipping but all good. They have a robot that brings drinks and that's as much interaction I have with staff. Hope tips go to chef because they are crazy fast in getting order and consistently dish out great rolls and menu items, which comes on a belt, again... No staff involvement

Visited a year ago

My favorite place to go of all time! Been there 5-6 times now. The best experience, sometimes waits are long however.

Visited a year ago

Expensive for what it is. Go to your local sushi restaurant instead.

Visited a year ago

Visited a year ago

Visited on April 2, 2024.
I thought the color of the yellowtail was a little strange, but I ate it. The horse mackerel also smelled a little bad.
Then the next day I had a stomach ache. I regret that I should have taken a picture of that hamachi.
It took a long time for the waiter to come even after I pressed the call button.
There was a time when I ordered tuna, but salmon came. （I had to reorder the tuna.)
I don't think I will come here again.

Visited a year ago

What a delightful concept here in the states! Having been to Tokyo, I was no stranger to similar automated restaurants, but this one was darling (talking water delivery robot was Kuwaii) and… inexpensive!

That was the big surprise. We had 10 plates of sushi for $37.50. The green teas, at $3.90 each, were more expensive than the sushi plates. I have been to sushi bars where the chef is in the middle, and the customer picks plates off of floating boats and all of the dishes are color-coded so the price really varies. The boats go by quickly and when you see something you like and grab it, it may be quite expensive. Not so here!! All the rotating sushi dishes were the same price at $3.75 a plate. What a bargain!

How it works: You have two options. You can either pick a dish off the conveyor belt that is rotating past you, or you can order something custom from the touchscreen at your table. When that happens your sushi dish also arrives on a higher conveyor belt and stops only in front of you. Drinks are delivered via the kuwaii robot, although our server did deliver the green tea, because it was hot, and she said the robot may spill it potentially.

When your meal is complete, you place the used plates in a slot, and that is how your bill is calculated. They just count per plate, at a set price per plate. It’s such fun.

I only wish they had one of these in North Carolina. I know this is a chain, so let’s bring one to Asheville or Charlotte. People would love it.

Visited a year ago

Came over there at 7 PM, Tuesday. The waitress told us that we need to wait 90 minutes !!!
Thank you. Will find something better than this ridiculous place.

Visited a year ago

A bit of a wait time, completely worth it!

Visited a year ago

I've gone to all 3 (as of writing this) Kura locations in Massachusetts and the Framingham spot gets my top pick. The sushi is fresh, the restaurant is bright and clean if a bit small, and the area around the store is lively.

My main complaint about this location would be the "revolving" part of the sushi. Every time I go here almost all the plates are empty and we end up ordering all of our sushi manually. I understand that it might be hard to keep up with a full house, but when the headlining feature of the restaurant isn't really usable, it dampens the experience a bit.

Still 5 stars from me thanks to the seared salmon and snow crab leg sushi.

Visited a year ago

So, we were out of town and were told about this place, so we decided to try it. It was a fun experience. The food came on a conveyor belt, the plates kept traveling on the belt, and you chose what you want. You can also order thru an electronic pad located on the table. They also deliver your drinks with a robot, making it a different and fun experience. The price was reasonable, great for a quick bite

Visited a year ago

I am frequently costumer 3 or 4 times a month we visit this place spend about $160 - $200 dls every time. The food is good. We have to wait 20+ minutes every time for simple service such as soda refill or more sauce. No remorse for anything. SERVICE IS HORRIBLE

Visited a year ago

Visited a year ago

Warm sushi ain't right. Very fun for the 12 and under crowd. Bathroom was both high tech and filthy. Weird reservation no reservation system

Visited a year ago

Visited a year ago

Great food and such a fun way to share a meal with friends! The small plates made it easy and low-risk to try new things.

Visited a year ago

Visited a year ago

Very interesting Japanese restaurant, waiters and waitresses are always around but mostly you pick up your own food from train tracks that going around by every customers tables. Touch screen you can order something special isn’t on the train tracks

Visited a year ago

Cool experience. Food was yummy. You can order on your personal tablet and see it come zipping over. Definitely worth checking out.

Visited a year ago

Visited a year ago

I definitely recommend it for the experience simply because I think it’s so cool to just grab any sushi you want and enjoy it. They change the theme of prizes every month or so I believe, but is usually character/show based theme. But getting little prizes for every plate that you finish which is 15 plates to get a prize but I think that’s too much. what about 10 plates for each prize because that seems more reasonable haha. Although some of the sushi is a bit subpar on quality, you pay 3.25 per plate so you can’t really expect super high-quality, but it can still improve on the menu. Other items are a little extra if you order them. The wait time can be rather long as they don’t do reservations and this location is on the smaller size so just make sure to go inside and sign up for the waitlist w/them because they’re currently having new changes on the app so sometimes you’ll be actually waiting longer than you think. Also, my only thing that I have to pick at is that the spicy mayo is horrendous. It looks nothing like what it typically should look like or taste, so I recommend possibly change it to something else that’s actually spicy mayo.

Visited a year ago

The experience of picking your own food is fun. However the seafood is not very fresh. The sea urchin we had was totally spoiled. Will not go back again.

Visited a year ago

Visited a year ago

really enjoy the tonkotsu ramen and tantanmen 💕

Visited a year ago

I went here a few times, this is spider hand rolls that I got last time.. 😢

Visited a year ago

It's a fun place to visit because it's a cool concept. Those sushi is not the greatest, but you come there more for the experience than the food I suppose. I don't really like that everything has to be done on your phone that you can't even check in with a live person if you want to. Good for a quickie fast food sushi lunch.

Visited a year ago

I would never eat raw fish. I tried sushi once on a bagel. it was all strange.

Visited a year ago

Visited a year ago

Best Sushi place

Visited a year ago

It was quite a different kind of experience. Food was good. Service was good as well. Wait-time was a bit too long.

Visited a year ago

Visited a year ago

Awesome place

Visited a year ago

Omg! Seriously such yummy sushi at a reasonable price! I’m so happy to have discovered this place

Visited a year ago

Now this was an awesome experience. My family and I really enjoyed eating at this place. From the atmosphere and the presentation of how the food is delivered, is an experience I highly recommend.

Visited a year ago

Fun conveyor belt sushi place nicely located near Shopper world, but it's very overpriced. The hot dishes seem to be fair in pricing, but the sushi plates quickly add up. You can easily spend 50+ per person here post tax and tip. I recommend not going there hungry unless you are ready to drop some $$$.

Not sure if it's fair comparison, but Kura Sushi in Asian countries is 1/4 the price of not even less. I know this is not Asia, but 4* the price plus a recommended tip of some 25 percent seem like a rip off for a place where the food is delivered via conveyor belt and robot, and after a long wait outside in the cold or heat. This place has no inside waiting area.

I still go time to time because 1) I have fond memory of it going to Kura in Taiwan with my family, 2) I join the rewards program and they send you coupons, 3) my toddler loves this place!

Visited a year ago

The Robot is back!!! So excited

Visited a year ago

Comparing with Tokyo. Vary authentic experience

Visited a year ago

Such a good restaurant, why the soy sauce bottle is leaked and the toilet is fancy high-tech ! How about the toilet good quality is good enough and no breaking soy sauce bottles. There is still many choice.

Visited a year ago

Visited a year ago

What a fun experience, for the whole family! The servers were so kind and genuine and made us feel so warm and welcome.. I believe the servers names we had were Mizu and Jared. The food was pretty good, but with the service and the prizes and the entertaining atmosphere, my kids ask to go back basically every day!

Visited a year ago

Visited a year ago

This place is dirty. Fruit flies were emanating from the dish slot. The touch screen was sticky. The ginger container? Horrid. You should not have ginger sitting out like thet on every table. The clear dish covers on the conveyer belt were dirty and smudged with fringed prints. The conveyer belt itself was dirty.
I didn’t dare eat a thing. We got up and left.
Health code violations galore.
I wanted to like this place, but it’s horribly managed, and someone is going to get sick.

Visited a year ago

Visited a year ago

As a vegetarian, the only things they had here was the Edamame Beans, Cucumber Salad and the Takoyaki. Our server was very nice and atmosphere was ok but the food killed my vibes. Made me puke afterward

Visited a year ago