Popular Japanese dishes from teriyaki to sushi offered in a refined space with a bar & a fish tank.
Man sushi might just not be for me. But even then, I had some delicious bites at this place. Maybe I ordered too much. My sushi friends loved it though.
The service is horrible though. Servers are a bit rude besides the young girl, she was kind enough to hand us a lunch menu despite her supervisor telling her to hand us a dinner menu even though we arrived 15 minutes before dinner time. Shoutout to her frfr.
Visited 9 months ago
Came here for dinner. I would have given 1 star but the hibachi chef was funny and very cool so I gave 3 stars bc of him! We got a Lobster Roll but it didn’t have everything in it that it was suppose to have. It was missing asparagus and I’ve never had lettuce in a sushi roll before. There was no pricing on the menu for the Special Rolls.
The hibachi chef was awesome though! He was very entertaining and sweet bc he helped cut the shrimp for a customer’s child. The portion was big! Flavor was good!
In small typing, there is a 4% convenience fee for using credit cards. Didn’t realize it until I saw my receipt. The server only came once to give us a drink and one more time to give us soup and salad. Then last time to give us the bill. Service was not great.
Visited 2 years ago
We should have left when we saw the huge roach on the wall. For a group of 12, we were given 1 sushi menu. We asked for more but after a while, I went to get them. One of our party wanted a chilled glass for beer and finished 75% of it before I went to get her one. The table got very clutter so I played busboy. They still charged the full 18% gratuity for large groups. I was home sick the next day with food poisoning. Not a positive experience. The facility is lovely though.
Visited 2 months ago
Great tasting food and experience. We love our hibachi and this place is great. No complaints. Don't understand why it has 3.9 stars. Should have at least 4.5.
Visited 3 months ago
Was staying overnight in Glenmont and needed a place to eat on a Saturday night. Decided to go to Akira. What a great decision. First time going here and the experience was wonderful. The people were friendly and we were seated right away. The atmosphere was inviting, spacious ,decorative. It was socially inclusive to families as well as intimate dining. Ample parking. Warm staff. Clean bathroom.
Now to the food, where to begin. We ordered edamame for our appetizer and for the main course steak& scallops hibachi and lobster& chicken hibachi. This was started off with a delicious miso soup & salad with ginger dressing. Main course was cooked to perfection! For dessert we had the deep fried cheesecake & chocolate ice cream. Which was a spectacular and delicious ending to a wonderful meal. We will return.
Visited 3 years ago
The food had a good flavor and the hibachi chef was good. The hibachi steak was good. The chicken was tough and tasted like not great meat. The wait staff was not good. She went back to fix our drink order 4 separate times. We had a 10 table but 4 were kids. So we ordered 4 hibachi adult meals and 3 kid meals. The waiter said this order was not enough. We needed to order a 5th adult meal which was ridiculous. We would never eat that much food. The womens bathroom was dirty and the toilet tank was cracked all over and held together BY PACKAGING TAPE! I've never seen anything like this. Passed out to go boxes immediately after the food was put on our plates. Service is terrible. Hibachi chef was funny and good. The restaurant needs a good cleaning and scrubbing.
Visited a month ago
I experienced racism today. While waiting to be seated, a Caucasian family was also waiting. The hostess walked up to them and asked, “Hibachi or sushi?” When the woman pointed out that I was next, the hostess ignored her comment, repeated “Hibachi or sushi,” and proceeded to seat them instead. I was shocked and walked out, deeply upset.
Visited a month ago
Visited 2 months ago
We should have left when we saw the huge roach on the wall. For a group of 12, we were given 1 sushi menu. We asked for more but after a while, I went to get them. One of our party wanted a chilled glass for beer and finished 75% of it before I went to get her one. The table got very clutter so I played busboy. They still charged the full 18% gratuity for large groups. I was home sick the next day with food poisoning. Not a positive experience. The facility is lovely though.
Visited 2 months ago
My daughter and I had the NY steak & chicken plate it just seems as if everything were under a heat lamp for a while before it was served to us we were very disappointed in the food last time ordering from this place.
Visited 2 months ago
The sushi side is great and the hibachi side is delicious and entertaining. It was the first time eating on the hibachi side. I have eaten on the sushi side plenty of times. I will definitely be going back for the hibachi side.
Visited 3 months ago
地道
Visited 3 months ago
Visited 3 months ago
Visited 3 months ago
she wants hibachi, i want sushi rolls, problem solved. always good food and friendly service
Visited 3 months ago
Great tasting food and experience. We love our hibachi and this place is great. No complaints. Don't understand why it has 3.9 stars. Should have at least 4.5.
Visited 3 months ago
Visited 3 months ago
Horrible service my second time here. The first time I was thinking the customer service wasn't to good, but on yesterday I realized that's just how they are. I will not be returning. Everyone had to wave their hand in order to keep the server to come to the table. Most time the next table was helping each other to get a server. Every time they would go to a table 5hey would walk off while the person was talking. That same problem happened to me three times while I was there. One guy wanted a refilled we had to help him call someone over. The guy made a statement saying "I guess since I have my food they feel like they doesn't have to come back to check on me" Horrible I will not go back
Visited 3 months ago
Beautiful place my husband and I frequent. Huge menu of all you can eat sushi. Food is always made fresh and delivered neatly on the plate. We love this place!
Visited 4 months ago
Visited 4 months ago
Doesn’t take allergens seriously.
Visited 4 months ago
Visited 4 months ago
Visited 5 months ago
Visited 5 months ago
Visited 5 months ago
Visited 5 months ago
First and last time going here waiter was rude not friendly she never checked on our table and rushed to go boxes in our face while we were still eating place appears nice but then you do a double take when and there’s some serious maintenance
That needs to be done bathroom stall said don’t flush toliet paper which is completely unsanitary! The food was okay but as we are leaving we see a big RAT run under a table! Disgusting!
I absolutely wanted my money back at that point We tell one of the workers and he barely blinks an eye ! The health department needs to check this place out 🤢
Visited 6 months ago
I asked for avacodo instead of asparagus on a 3 ingredient roll because I’m allergic and the old lady acted like I was retarded and couldn’t read the menu. Then when I tried to get the bill, she didn’t wanted to charge me 27 dollars 1 Sapporo
Visited 6 months ago
Visited 6 months ago
I had high hopes for this place, but unfortunately, the service was a huge letdown. While the hibachi chef did an excellent job, the experience was soured by the waitress/hostess. She didn't even introduce herself, which already set a bad tone. As soon as the chef finished plating our food, she brought out the to-go boxes and the check, as if rushing us out. Not once did she come back to check on us, not even for drink refills. Every time she approached, it wasn’t to see if we needed anything, but just to see if we had put our card down to pay. I was really hoping this would become my new go-to hibachi spot in the area, but with service like that, it’s a hard no from me. 0/10 service. Won’t be returning and definitely do not recommend.
Visited 6 months ago
Food was great, and the chef was very warm, welcoming and entertaining. Besides the chef, the rest of the staff was horrible. Terrible service from the moment we walked through the door. Was greeted very rudely. The server walked away every time we tried to ask for something. Never got refills on our drinks, and the server had the nerve to have an attitude at the end of our meal when she saw that we didn’t tip her. I’m sorry but I don’t reward bad service. It’s ashame because like I said the food was great, but I won’t be returning due to the horrific service. Do better!!!!!!
Visited 6 months ago
This was a very beautiful place the food was great. The only problem is the workers English is not good at all it was very hard to understand what they were saying and it was my first time there. But despite of I will still visit again. I just wish they would get workers who speak more fluent English.
Visited 6 months ago
Me and my friends ate there. It was good then we left, and then 2-3 hours later my brother threw up 4 times and had food poisoning same thing with, me and my other 4 friends. Now we’re all in the hospital. And they also use way too much MSG. Wouldn’t recommend.
Visited 6 months ago
One of the best sushi spots in Metairie. Just don't like how difficult it is to communicate with any server. The lychee sake is great!
Visited 6 months ago
Visited 6 months ago
Super friendly staff
Visited 6 months ago
My review is not the best. We went to Akira for my husband's birthday. They took reservations and we had a large party. We were seated at the hibachi table. We were given our drinks and then forgotten about. They had 5 hibachi tables and 2 chefs. All the tables were full. We waited 45 minutes and asked of we could get our soup and salad. The server just kept telling me when the chef was done we were next. We had to go get the hostess and told her we had not gotten our soup and salad. She was able to get the server to get them. After the chef came over but it was the wrong table. Hostess scream across the room that he was at the wrong table. Could have been handled differently. Finally after an hour and fifteen minutes our chef showed up. He 100% made up for the long wait and we were satisfied. They add teriyaki to everything and that's not my favorite flavor but I still ate. Once the chef was done the server showed up while we were eating and shoved the to go plates and checks in our face. I am trying to feed myself and a 1 year old and the server is shoving the Togo boxes in my face. All the good the chef did is now gone. They dropped our checks immediately after. We are still eating and they keep coming back asking us for our cards so they could run the cards. WE WERE TRYING TO EAT! The only time the servers cared was to collect the check. No ones drinks were refilled, never asked how we were doing. We are disappointed and will not be returning.
Visited 7 months ago
Came here for dinner. I would have given 1 star but the hibachi chef was funny and very cool so I gave 3 stars bc of him! We got a Lobster Roll but it didn’t have everything in it that it was suppose to have. It was missing asparagus and I’ve never had lettuce in a sushi roll before. There was no pricing on the menu for the Special Rolls.
The hibachi chef was awesome though! He was very entertaining and sweet bc he helped cut the shrimp for a customer’s child. The portion was big! Flavor was good!
In small typing, there is a 4% convenience fee for using credit cards. Didn’t realize it until I saw my receipt. The server only came once to give us a drink and one more time to give us soup and salad. Then last time to give us the bill. Service was not great.
Visited 7 months ago
The server is an old Asian lady that was being rude to us, a party of 12. We were doing 3 separate checks. They did not take down our drink order at the start, so that was the beginning of the chaos. When we were trying to pay she was giving us attitude and made us write down our drinks and the people on each Bill. Even when we wrote it down for her, she was still giving us an attitude because she was confused. We were basically doing her job. She made a mistake on putting a beverage on another tab instead of the one listed. My friend and I put both our cards on a shared tab to split. We asked her to change it to our tab, and we were trying to take our cards off while she changed the bill. She said “no, leave it there!” We didn’t think it made sense, since we will have to see the new bill before getting charged. She later comes back out with a bill and asked if it was correct, yet she didn’t charge it yet. We don’t know what she could’ve done with our cards during that time. We think that because the gratuity is already included because of our large party that she ended up giving us awful service.
Visited 8 months ago
Visited 8 months ago
Visited 8 months ago
Love that the sushi is always freshly made… and the staff is nice I can eat there twice week . So good
Visited 8 months ago
Man sushi might just not be for me. But even then, I had some delicious bites at this place. Maybe I ordered too much. My sushi friends loved it though.
The service is horrible though. Servers are a bit rude besides the young girl, she was kind enough to hand us a lunch menu despite her supervisor telling her to hand us a dinner menu even though we arrived 15 minutes before dinner time. Shoutout to her frfr.
Visited 9 months ago
The food and the chef was awesome!!! However the service from the waitress a no star she was so rude!!! I don’t know if it’s a race thing or not but this is my 2nd time here and the older woman has a nasty attitude with brown ppl. Both times I came here other brown customers complained of the same treatment…. I mean she rushes u to order your food, has an attitude when u ask her about the regular non alcoholic drinks, and takes forever to bring u your drinks! Then has an attitude the whole time you’re there she doesn’t never come back to ask u if u need a refill or nothing. After the cook is finished she gave us like 15 mins before she “threw” the to go plates on the table 🤦🏽♀️… Then when it was time for me to pay I paid and went to the restroom came back and my change was missing!!!! It took them 27 mins to bring me my change ( My family and my to go box was still sitting at the table) …. This will be my last time coming here. I said earlier it was a race issue because other races has gotten a way better treatment,,, me and my family witnessed it. Plus another family of color when I walked outside was complaining about the same issue. Ooh and I must add her finger was in my soup she dropped on the table.
Visited 9 months ago
Just as we were leaving, we saw two rats and a roach in the dining area. I threw the leftovers out. Disgusting, dirty place.
Visited 9 months ago
Never again. The host was so rude and looked miserable. We had shrimp allergy so I asked if they can cook the meat before the seafood and they said no so they said they would cook it in the back. I didn’t argue, but when the food was brought out to us, it wasn’t hot. Not fresh at all. I pay for hibachi and don’t get it but other hibachi places will do it for you. Then we were rushed to leave. The lady even came and moved my to go boxes to grab my money and I told her I’m not ready and they started cleaning with cleaning products right next to our food and trying to continuously rush us. Not a good experience at all and won’t ever waste a penny on this place. Only reason we came here was because ShoGun was closed. Will wait for Shogun next time. Also my daughter went to the restroom and the lady serving us came out of the stall, wet her hands with water and walked out no soap nothing and other customers at our table also said they saw them just rinse with water and that they do not use soap. So disgusted. The best part were the other customers so friendly and if it wasn’t for them, it would’ve been absolutely miserable, but they made it fun.
Visited 9 months ago
The seats looked as if they've weren't cleaned in years. After my food was brought out, the waitress immediately put the check on the table. While I was eating, the waitress kept coming to the table to see if I had put the card down for payment. I could see her staring at my table from the bar. All I wanted to do was finish eating so I could leave.
Visited 9 months ago
Visited 9 months ago
On a positive note the yakitori was great and all their portions are huge! Seems like the hibachi would be good. The sushi, in my opinion, wasn’t my favorite. I called in to make a to go order and I requested to substitute the snow crab for crabstick which is usually always allowed at any Japanese restaurant. I was told they could not do that they can only “add it to the order”. I told her a few times that no I just want to replace/substitute it but she said they couldn’t so I just ordered as is. If you like a lot of snow crab they give you a ton on the baked salmon roll. The only reason I wasn’t a fan is bc of the amount of mayo on the snow crab. The Luau roll wasn’t very flavorful at all unfortunately. So I’d say go for hibachi but stick to rock n sake or tsunami for sushi
Visited 10 months ago
Good service and food.
Visited 10 months ago
Visited 10 months ago
Food is mediocre at best. Atmosphere is nice but restaurant is in need of deep cleaning and upgrades. Service staff friendly and very quick. Honestly, find another place to eat until it gets better.
Visited a year ago
We had a table of 5 people and we all got the all-you-can-eat-sushi. The food was mediocre and one of us got a surprise cucumber piece at the bottom of their drink. We understand those things happen and didn’t even say anything to them about it. Fast forward to payment, we realize they had included a charge for 6+ people. When we asked about it, the lady mumbled under her breath and said they charge for groups. We asked where it said that and she could not show us where and told us they were charging us as a group anyway. They also charge if you use a credit card, that was no biggie, I just wanted to include that so people know. For my bill, it was two people with a water and a sweet tea, and two all-you-can-eat-sushi. The bill was $80 after all was said and done. We will not be going back, we spend $20-$30 less just paying per roll at places that don’t overcharge you with rules they make up as they go.
Visited a year ago
Sushi was horrible. Had the "Sushi for 2" for $52. No flavor/freshness to fish, rolls were okay but the Sashimi needs alot of work. They served some tuna mix salad that smelled really bad. They push the buffet items and when you order something else, someone else has to come over to take your order because some workers don't understand English. Would not recommend this place.
Visited a year ago
All you can eat sushi rolls is a great deal.
Visited a year ago
Visited a year ago
My kid loves this place.
Visited a year ago
This food was disgusting . The service was bad the lady had a bad attitude and never checked on our table. We asked for more food multiple times and they never brought it . I will never be here again.
Visited a year ago
STAY AWAY FROM THIS PLACE ITS DISGUSTING AND I GOT SUPER SICK AFTER EATING HEAR. THE SUSHI AND RICE ARE BAD. THE MEAT IA GROSS. EVERYTHING IS NASTY. RUN AWAY. OVERPRICED NASTYNESS
Visited a year ago
Some of the sushi was good, some was a little slimy. The hibachi chicken brought to the table was not like the one you get at the actual hibachi side of the restaurant. Several of the things we received were not good at all: The miso soup and the fried rice were terrible. It's a lot of money per person to only like about a small portion of the food. Too many other options for delicious sushi.
Visited a year ago
Hibachi is good if you eat inside. Carry out is terrible
Visited a year ago
Visited a year ago
Visited a year ago
We've been here before and it's been good but not ever great. This time it was awful. We had a reservation but still had to wait 20 minutes to be seated, the place was very busy. They always act like you being their is an inconvenience to them, like "uh, why did you choose here to eat".
When we finally got seated with waited another 20 minutes before of chef came out. Doesn't matter how long we've waiting, it's time for the show and food, let's go! But something seemed off about him, he wasn't jovial, nor pleasant he was just there. He lit the fire and just proceeded to cook, no show, no egg roll, not little peeing doll, no oooh coca cola jokes, and no throwing rice to catch, nothing. He also didn't have enough rice or noodles for us, we had to beg him for more, which did end up doing.
His cooking style was odd, he was very messy and had no showmanship, which is a highlight of a hibachi restaurant. My steak was bland and my wife's chicken was rubbery and inedible. Something was missing taste and cook wise outside of lacking flair.
With theorized that he wasn't actually a hibachi chef. Confirmed 10 minutes later when he was carrying a tub of dirty dishes...
They have us a discount, but we won't be back. 😢
Visited a year ago
This was my first time at this location. It was recommended and maybe they were having an off night. Our waitress couldn't communicate with us. I'm not the type to say they need to speak English but if you cannot then organize a way to communicate when there is a written menu to use. The hibachi was packed and maybe they were short handed thanks to the parade just ending. It's a red flag for a restaurant's menu to have too many items. There is no way everything can be fresh and I could taste the "previously frozen" in many of the ingredients. Mind you there is nothing wrong with frozen or refrigerated ingredients but with sushi and sashimi, the fresher the better the taste. Limit the menu, make everything dish with quality and save your chefs and staff the anxiety.
Visited a year ago
The food was good. The facility could probably use some repair. Noticed that some tiles on the floor were severely damaged (sunken in pausing a danger.) I felt somewhat rushed to eat as the staff was closely trying to clear off the hibachi area as soon as people were done eating.
Visited a year ago
We had the all you can eat dinner. Food was ok but nothing that was spectacular. The service was not great our server could not tell us what sushi was being brung out. We ordered plenty of different sushi that we wanted to try so we had no clue what was what. Server had a hard time answering our questions. For the price it wasn’t worth it for me. $35 a person with drink
Visited a year ago
Amazing food! Great hibachi experience, lots of fun!
Visited a year ago
No complains on food ,the service was slow, it took us 3 hours to even get our food, and the worker didn't take their time to stop and listen to what was missing . We had gotten our food all backward. The main course, Appetizers, desert, fried rice, and more appetizers because we didn't get them all .
Visited a year ago
Slow service… decent hibachi chef … 18% automatically added … won’t be back!
Visited a year ago
Visited a year ago
This place is really ok. The staff was nice enough but we had some issues with uncooked food all getting put on 1 plate and 1 in our party has a shrimp allergy. They fixed it eventually but it took some doing. We also had to request the sauces which were brought out later.
Visited a year ago
This place is not clean. Upon entry you are hit in the face with a fishy smell. Hibachi grill area is filthy. Bathrooms smell like raw sewage and floors are sticky...absolutely gross! Also, hibachi chef over cooked steak, noodles were blah and vegetables were swimming in salty gease... Marked this place as DNR!
Visited a year ago
SCAM! ONLINE MENU PRICES AREN'T THE SAME AS IN RESTAURANT! PRICES ARE EXORBITANT SOON AS YOU GO TO PAY! UNPROFESSIONAL AND DISHONEST! JUST EAT AT SHOGUN! WAY BETTER QUALITY ANYWAYS!
Visited a year ago
Restaurant is very Dirty smells like garbage servers are rude. Not recommended
Visited a year ago
The food as you can see in the picture is terrible. Something classic and easy to cook. They couldn't make it worse. No veggies no flavor and it looks like precooked rice. No The traditional one. So if with this simple dish they did it wrong. I don't want to imagine something more elaborated definitely never come back to this place
Visited a year ago
Visited a year ago
Sushi is good, especially for an all you can eat. Its a good value and fun time with friends.
Visited a year ago
Visited a year ago
Visited a year ago
Visited a year ago
The waitress never came to our table to check on us. My granddaughter ran out of her drink, and I gave her my extra water . Poor service. The food was good.
Visited a year ago
I don’t even give this place a one star ⭐️ more like they need to learn how to speak to people more respectful. It doesn’t matter how busy you are. You NEVER raise your voice at some one because you don’t understand what each other. So glad that I didn’t place an order and will never go to this restaurant if I’m in the area. Could go on about my phone call experience with this place. No need. My opinion! If you would like to be screamed at by management because of not understanding the language go ahead and eat here. Yes I did scream back. No regrets!!!!
Visited a year ago
Visited a year ago
Delish!
Visited a year ago
My family and I always enjoy ourselves at Akira. They sushi has always been fresh and delicious with fast friendly service! We eat here a couple of times a month and have recommended it to numerous people!
Visited a year ago
I did the AYCE and ordered a few different rolls, most of them being a "California Roll" with a topping. The best roll I had was a baked roll.
Visited a year ago
Great food, Great service
Visited a year ago
Visited a year ago
Visited a year ago
Visited a year ago
Is not a great place!
Visited a year ago
Bargain sushi at a reasonable price. The hibachi is probably better than the sushi. The all you can eat sushi is the worse tasting sushi I have ever eatin. It all taste the same. I don’t know what they do to it, but it is horrible. Not worth the price.
Visited a year ago
Stumbled on this place by accident - I was glad I did. Friendly people, very good service, and the food was quite good and very reasonable. What a great assortment of rolls.
Visited a year ago
Visited a year ago
the weekend "all you can eat" menu is intense 😮💨😅 $30 may seem pricey but if you plan on eating more than just a roll or two, it's a value ✨
Visited a year ago
The food definitely doesn't meet the price neither the service the gratuity that they try to demand,we went here because my gbaby wanted to try something different and this was Japanese so in my mind its definitely different but maybe the food would be good,boy was I wrong and thank God I didn't bring my mom she probably would have had a diabetic attack from all the salty seasoning,but im still getting over the fact that they try and force the gratuity that they definitely didn't deserve on no level,sorry gbaby we will try something different thats worthy to taste and talk........
Visited a year ago
Visited a year ago
Visited a year ago
I was told twice when making my reservation that we all had to be seated by 15 minutes after our reservation time. We were actually early to our reservation. We waited for over one hour for a hibachi table. The waitress was rude when I asked when we would be served. The chef when he began was actually very nice, and we enjoyed the show and the food, although it was not exceptionally good. When we received the bill, it was outrageously priced, including charging extra, if using a credit or debit card. Although I paid majority in cash, every item was charged as if I was using a credit or debit card and it was not the same price as on the menu. We will not be waste our time or money at Akira again! OK
Visited a year ago
Visited a year ago
The food was ok. But the staff were so rude, specifically the girl who took the order. It was more like interrogation.
Visited a year ago
The food was good. But the staff were so rude, specifically the girl who took the order. It was more like interrogation.
Visited a year ago
My 3rd time coming there food was great last time and service was also but this time on my mother 68th Bday 1st experience for her was awful we waited 2 hours before we had anyone cone over to cook the waitresses gave no napkins was rude as if they was rushing us out after we sat and waited on they service but now rushing wasn't what we needed
Visited a year ago
Visited a year ago
Everything was great, from the service to the food. Will be visiting again.
Visited a year ago
Visited a year ago
Great all you can eat lunch value. Nice choices in courses and well prepared food. Today I tried a new roll and found out I chose a tasty, visually appealing one. I've been many times for lunch and have had no disappointment. Be sure to sit near the fish tank, the residents put on a relaxing show.
Visited a year ago
Need a manager to talk with
Visited a year ago
The hibachi food was great and the chef was interesting
Visited a year ago
Visited a year ago
This place is terrible. I just left there for lunch and my food was burnt. I returned it to the kitchen only for it to be even more burnt. They took it for a second time and my food was over cooked and tough.
There was also racist vibes there. It was another African American family there and just like me and my husband the staff ignored us and walked pass us like we weren't even there.
Most of the staff act as if they didn't have a job to do. Now I'm heading to the hospital because I have food poisoning. PLEASE EAT THERE AT YOUR OWN RISK.
Visited a year ago
Great all you can eat sushi! Price rising a bit of course like everywhere else.
Visited a year ago
Waitress was very rude
Hibachi chef was nice but please don’t go here. To say they are in a nice area they really need to work on their customer service. Never seen a restaurant charge extra for card use. Was charged dinner prices during lunch hours. First and last time visiting.
Visited a year ago
I've been here many of times and the food is always excellent.
The waitresses aren't always the nicest but this time they were extremely rude.
Visited a year ago
Visited a year ago
We loved this place way back when. Then the price increased but we continued going as the food quality remained decent. Tonight we went as a family of 6. Arrived at 9. Hours state they close at 10. MWe were told we should fit in a booth for four and that they couldn’t put in sushi orders anymore. We were then publicly fussed at by the woman who met us after asking if we could push two tables together. Again—it was 9. They closed at 10. They were still making orders for other people. We also go to Akira nearly every weekend. Needless to say we won’t be back.
Visited 2 years ago
Visited 2 years ago
Visited 2 years ago
We went for lunch and it was such a great experience for everyone (kids really enjoyed the chef who interacted with them) would highly recommend this place to anyone. Can't wait to go back again
Visited 2 years ago
First & LAST time I will come to Akira! We asked for a go box for about 4 pieces of leftover sushi. We were told We could not take it home because it was “all you can eat”?! We didn’t even order more than once! They refused to give us a small box or even a napkin to put it in! We literally paid for this, they were only going to throw it away when we left! We ended up leaving. Told them we would not be back! Honestly, it was not even that good! It was just the principal of the thing! We paid for something already, not trying to add food to the order. There’s WAY better places to eat sushi! Do not go to Akira sushi & hibachi!
Visited 2 years ago
The food was amazing and the staff was working together beautifully and efficiently. The sushi chef and kitchen were serving hot fresh food quickly. The serving staff was attentive, straight to the point, yet approachable. Lovely experience all around.
Visited 2 years ago
Visited 2 years ago
One of the worst customer service experiences ever was lied to multiple times about my food coming out the staff being extremely disrespectful towards a customer and not caring overall just a bad place will never go here again and I don’t recommend anyone going as well waited a 1hr for my hibachi to come out while watching others eat only for the server to tell me that he forgot to heat my food up after a 1hr still got cold food and no type of convenience and refused to accommodate a discount. Worst Hibachi experience never ever will eat here again
Visited 2 years ago
Nice setting. Reasonable service. Read the entire menu if you get the “all you can eat.” It’s not a buffet. You order from a menu. It’s very confusing. Especially if you’ve never been. There’s no first-timers explanation. Read the fine print. Ask about the portion sizes. One menu per person doesn’t mean that’s one order per person or does it?? Understand how much you will pay if you don’t clean your plate. It’s actually a very uncomfortable and stressful place to eat.
Visited 2 years ago
This is my first time to have eaten at Hitachi Grill. It was entertaining as well as fun. Good food, nice waiters, and chef 👨🍳.
Visited 2 years ago
If I could give this restaurant a 0 stars I would. For starters, the waitress we had was rude and had an attitude. Secondly, towards the end of our hibachi, the family we sat with noticed mice running on the other side of the restaurant not too far from us and then one ran across the middle of the floor!!! When the other family started to say they saw mice in there, the workers pretended they didn't hear them at first until the one ran in the middle & they had no choice to acknowledge it. That is disgusting and this restaurant needs to do better.
Visited 2 years ago
So..... to make a long story short. Did the All-you-can-eat sushi for $26. Not bad right. Well it should be called all you can eat RICE ROLLS. The rolls barely had any meat in them. If you're a sushi connoisseur then Sushi Village is a few blocks over. 2nd our server barely spoke any english so that was a struggle to get a refill on the sprite LOL. On top of that, this older woman server come to our table and is grabbing plates and pushing things around the table that I was eating off of, she literally took a menu out of my hand. Maybe its in her customs, idk but $68 just for rice rolls its not worth the stop. And there is barely any parking. **Sushi rolls and 95% rice, its too much rice**
Visited 2 years ago
Visited 2 years ago
Visited 2 years ago
Visited 2 years ago
I would have given this place 4 stars but I just looked at my receipt and noticed I was charged of $4.95 for a kids plate and they never issued or served my 4 year old a single piece of food. They automatically brought out water in a styrofoam cup for him but they never asked what he wanted to eat, if he would eat or received an order from us for him. My son is autistic has a sensory issue and does not eat anything outside of mac & cheese or PB &J. I could understand if he ate something off my plate. This is not the first time I have had an issue at similar types of restaurants. One restaurant charged me an 18% gratuity because we had a party of 5 which included two kids under 5 who doesn’t eat Chinese. Another Chinese buffet harassed me over and over asking if my son who was 3 then was going to eat after I told her no several times. I wish I had caught this prior to paying the bill but it’s my error for not checking the itemized bill. And to think I tipped over 20%. If you are the owner you can run the camera back for 06/29/2023 @ 12:36 pm table 8.
Visited 2 years ago
Every visit is yummy and perfect!!!
Visited 2 years ago
Very Rude Staff. Got yelled at because I was eating the salmon of the rice since they didnt offer sashimi for lunch. Prices have gone up so much for mediocre food. The quality of the sashimi is horrible and tasted old.
Visited 2 years ago
Visited 2 years ago
Left before we got to eat because there was a rat crawling underneath hibachi table.
Visited 2 years ago
Amazing place. The kind of place you can't wait to take your friends and family to. It's unreal that for like 30$ you can get so much food. The problem is, the staff seems to have a very sour attitude. To a point where the friends that showed me the place told me to prepare for it. I in turn told my bf. It's just something that happens. But the vibe of the place is really nice and the food is great. I notice it's better if you prefer sushi as that is some of the best quality around. Though I'm not the biggest fan so much selection feels small. Lastly the drinks feel like a scam because they don't warn you that the drinks are almost$ 5 each. So there's a lot going on there. All in all though I would recommend it, just get water.
Visited 2 years ago
Visited 2 years ago
Visited 2 years ago
Nice service. They have a large selection of appetizer, fried food, soup, Noodle and sushi. The restaurant is separated to two sections.
Visited 2 years ago
Made a reservation for the hibachi table at 6:00pm. Arrive 10 minutes early and was told they don’t know when my party can be seated. It could be up to an hour until a table is ready since they don’t know how long each person will take to eat at the full tables. My issue is you don’t take a reservation for a specific amount of people and not save those seats for them. I’ll go to another place from now on.
Visited 2 years ago
The service was so so. The food was spectacular, and the hibachi chef was fun and exciting!
Visited 2 years ago
$25 all you can eat sushi isn't a bad deal, but the rolls are pretty big which means you'll be full after 2 orders. That's about the same price anywhere you go. However, the sushi here definitely did not taste fresh at all which tripped me out. The staff also could be nicer. Save your time and go to Daiwa for MUCH better quality and same price.
Visited 2 years ago
Visited 2 years ago
We were seated, and 30 minutes later, no one came to take our order. We went to the bar and turned in our order. 10 minutes later, the waitress came to the table and questioned why we turned in our order. She was busy. She slammed our teas on the table. We kept swatting away fruit flies. I've been here before and never had such a bad experience. Also, we were charged 15.00 for a to go box when we were usually charged 5.00. Eating out is expensive, and when we do treat ourselves. We deserve good service.
Visited 2 years ago
This place is filthy. Idk how people are blind to the obvious mold growing on the wall, disgusting wall stains, sticky floors which featured a blood stain at one of the hibachi tables. Me and the gals decided to leave right before the hibachi chef came out. They charged us for soups and salads but we didn’t care. A whopping 34 dollars for the 4 of us. Plus the waitresses are rude!! Someone call the health inspectors and shut this place down and out of phat city.
Visited 2 years ago
Visited 2 years ago
Great all you can eat food and pleasant, helpful staff:)
Visited 2 years ago
For $29 (with tax) all you can sushi place is decent. The rolls aren’t bad, but the sashimi was the price you’ll get. It’s not the greatest. The fish is very chewy and very hard to sallow. The only good sashimi was the salmon. The fat to flesh ratio is good. The beef teriyaki was good. This was a cheap and decent all you can eat. The miso soup was bland.
Visited 2 years ago
Visited 2 years ago
Visited 2 years ago
Visited 2 years ago
This place is so good, the food is delicious, the ambiance is great, everything is great and I would definitely recommend this place to all of my friends, I hope come here again to years to come!
Visited 2 years ago
Bland. Long wait.
Salty. Burnt tasting.
Oily. Not yum-yum.
Visited 2 years ago
This was the first time my wife and I took the kiddos to hibachi. They had a really good time!
Visited 2 years ago
Visited 2 years ago
All tou can eat was great, food was fast and fresh. Definitely worth another visit.
Visited 2 years ago
A little pricey but the sushi is worth it
Visited 2 years ago
Visited 2 years ago
Visited 2 years ago
The sushi is ok. There is an all you can eat lunch special. The service is ok.
Visited 2 years ago
Luv this place..
Visited 2 years ago
Always th freshest and delicious
Visited 2 years ago
Kinda hard to rate since they gave me someone else's order. I do not like salmon and was given sushi with salmon in it. And the waitress couldn't look at my plate and tell me what she delivered either. For the price I would go to a regular sushi place. The atmosphere was great. And it is all you can eat so if your looking for that and are a heavy eater then it might be right.
Visited 2 years ago
This place is actually very good. It has some very unique rolls which are very good. We ate rolls and not hibachi. They didn't exactly tell us this but the way it's set up is you can get all you want to eat for $27. We were very full with the stuff we ordered but you can get as much as you want. Will go back to this place again for sure!
Visited 2 years ago
Sushi, miso soup (sour af), hibachi steak, & sweet tea were old. You could literally taste it. Rangoons we’re good only because they had to fry them fresh. Server had a bad attitude like she was better than everyone. Little lady who barely spoke English was so sweet tho. Way over priced for food that isn’t fresh.
Visited 2 years ago
Visited 2 years ago
Visited 2 years ago
Visited 2 years ago
Visited 2 years ago
Edit: I have not been back since they removed the lunch price from lunchtime on Saturdays. At the price point for the dinner during lunchtime on Saturday, I would just assume go somewhere more convenient. Maybe they couldn't stay afloat at the old price point, but it turned me off for sure.
The parking lot is not very big and several spaces are compact only. So be mindful of parking. The staff helped quick to seat us and was nice. There was obvious language barriers, but that did not bother me. There is only two real options--sushi buffet (order at the table style) and hibachi. We did the sushi buffet. We also did the lunch (16 per plate plus 18% is added to the check/ 35 dollar ticket for two with water). There are paper menus on which you can mark your orders and laminated menus that help as a key to identify what's in the individual rolls that you order. There's also nigiri (a cut of sashimi on a bed of rice). I stuck mostly to the finger rolls and had one specialty roll. I preferred just eating the fish and rice without the drizzled sauce so I would probably only get the nigiri next time. If you like nigiri, the price is great for what you get because you can add soup, salad, ice-cream, and/or noodle entre items. The area was spacious and had a fish tank and nice aethetic. The fish was fresh, and i even saw them carrying 2 uncut fish fillets that were to be sized down to pieces that would be put in the sushi fridge at the bar. I would say that the bathroom needs some love. Some spray needs to be put in there or something. Both the male and female sides stunk bad and could be smelled from outside the door. The look of the restroom was not bad (same color tile on floor and wall and clean).
This sushi buffet was a nice change from the way I usually experience sushi. You can't leave hungry (or it's your fault), and the quality does not significantly suffer because of the price. Come hungry and try the nigiri.
Visited 2 years ago
Visited 2 years ago
No. Nope. Nada. Nah. Never again.
I wanted to try out this place because I always drove past it, but I completely regret my decision. Like another Google review, I also had an elderly asian lady as my waitress, and she was so rude! To be frank, the ENTIRE staff was rude. I should’ve known right off the bat that this was going to be a horrible experience. The food was disgusting. Sashimi tasted like sewage. Anything I got fried was most likely cooked in old oil or was already old, and they refried it. My combination noodles were the saddest stir-fried noodles I have ever seen. Even the miso soup tasted like sewage water! Please do yourself a favor and NEVER come here. Do not recommend
Visited 2 years ago
Don’t waste your time and money. Awful smell when you walk in and horrible customer service. You are better off getting fresh sushi out of the gas station than this place. I still don’t understand why this place has 4.0 stars.
Visited 2 years ago
AVOID LIKE THE PLAGUE!!! If I could rate this place a -5 I would. I used to be a huge fan of Akira. As a college student, I made it a point to stop there every time I was visiting New Orleans. However, I am APPALLED by the service I received last time I ate there. I arrived with four friends at 8:45 after a parade on Vets. The staff were all standing in the dining room on their phones for nearly ten minutes until we were seated. We were waiting for our two friends to join us once we sat down. The restaurant closes at 10. Right as we sat down we were rushed and criticized by the staff for not ordering right away. We politely told the waitress that we were waiting, and she rolled her eyes and told us to eat since we had a table. They were infuriated that we were waiting on two people even though we were the ONLY FILLED TABLE in the main dining room. Our friends arrived ten minutes later and they reminded them FIVE TIMES that they closed in 45 minutes. When our food finally came, the waitress mocked us with her fellow waitresses for not immediately knowing whose food she was serving. The food was way overcooked and poorly presented. At 9:30, another older couple came in and the staff changed their attitude completely. Their was obvious age bias in their service. We were given mean looks by the staff the entire time we ate. It makes my heart so sad that they did not take our service seriously, and I've lost respect for one of my favorite places in New Orleans. However, I refuse to support a business that disrespects their customers to such a high extent.
Visited 2 years ago
Stinks in here food is nasty
Visited 2 years ago
Service was excellent
Visited 2 years ago
I took my daughters today. Had to wait 50 mins just until they filled up the table with other customers. On top of that, the food was okay. Worse experience was that I left my daughters to go plate and they threw it away. I understand they believed it was trash but a to go plate suggest I wanted the rest for later. Once I realized I had left it I called they told me they threw it away and when asked could I get it replaced Bc she didn’t eat her meal, they refused. Won’t ever go back , EVER! Mistakes happen and as a single person with two small children restaurants who are understanding or at least observant to common mistakes considering they start cleaning as soon as they give the check which is when the chef is done cooking .
Visited 2 years ago
The food was good, the service was okay, it's been better. The floor was extremely slippery for some reason, from the hibachi table to the restroom. Things must have gone down a bit since our visit previously. 🤷♂️
Visited 2 years ago
Visited 2 years ago
Visited 2 years ago
Visited 2 years ago
Visited 2 years ago
Visited 2 years ago
Went for my boyfriend birthday dinner, we waited a while for a chef to come however, the table that was seated after us got a chef before us. For this reason i will not be returning. Food & sushi was ok.
Visited 2 years ago
I was cooking and the mice were customers at the Disgusting Restaurant.
Visited 2 years ago
- 12 sushi photos
- 200 sushi reviews
- 3.9 Sushi Rating
- Reservations: +1 504-304-8820
- Menu Website: https://akirasushiandhibachi.com/
- Sushi Address: 3226 N Arnoult Rd, Metairie, LA 70002, United States
- Sushi Map: 30.008443699999997, -90.1608586
- Japanese restaurant
- Asian restaurant
- Chinese restaurant
- Sushi restaurant
- Monday: 11 AM–10 PM
- Tuesday: 11 AM–10 PM
- Wednesday: 11 AM–10 PM
- Thursday: 11 AM–10 PM
- Friday: 11 AM–10 PM
- Saturday: 11 AM–10 PM
- Sunday: 11 AM–10 PM
- Delivery: Available
- Takeaway: Available
- Dine-in: Available
- Fast service: Available
- Great tea selection: Available
- Lunch: Available
- Dinner: Available
- Solo dining: Available
- Wheelchair-accessible car park: Available
- Wheelchair-accessible entrance: Available
- Wheelchair-accessible seating: Available
- Wheelchair-accessible toilet: Available
- Alcohol: Available
- All you can eat: Available
- Beer: Available
- Cocktails: Available
- Coffee: Available
- Comfort food: Available
- Happy-hour drinks: Available
- Healthy options: Available
- Quick bite: Available
- Small plates: Available
- Spirits: Available
- Vegetarian options: Available
- Wine: Available
- Lunch: Available
- Dinner: Available
- Dessert: Available
- Seating: Available
- Bar on site: Available
- Toilets: Available
- Casual: Available
- Cosy: Available
- Trendy: Available
- Groups: Available
- Accepts reservations: Available
- Credit cards: Available
- Debit cards: Available
- NFC mobile payments: Available
- Credit cards: Available
- Good for kids: Available
- High chairs: Available
- Kids' menu: Available
- Free of charge street parking: Available
- Free parking lot: Available
- Parking: Available