Tokyo Joe's - Westminster

I Had a chicken bowl delivered by uber eats and a few bites into my food I realized the texture of the chicken was weird. I brought it into better lighting to check it out and the chicken was RAW, not undercooked but raw and still pink and clucking still. I reported it through uber and they said they would contact the store due to the health violation. It is now a week later and my biggest concern of salmonella is a reality. I got an extremely unlucky case of salmonella from Tokyo joes. I will never eat here again and you shouldn’t either.

Visited 4 months ago

Food was slow to come out for some reason. The salmon was dry and over cooked. As usual, the food is bland, which is good if you have certain dietary restrictions. Not very fond of the sauces, so I didn't use them.

Visited 8 months ago

For the first time in years at this location I had an amazing experience, Wyatt helped us out and was super friendly and helpful when I was deciding what to order! The steak bowl is amazing! 10/10 would recommend ordering

Visited 4 months ago

This was first time trying a Tokyo Joe's and, for a chain restaurant, we were impressed with the quality of the ingredients. The service staff were friendly and prompt. The place was clean and interestingly decorated, though a bit darker than I preferred. I would definitely come back or to another Joe's though!

‐----- Came Back ------
Returned with our kids and the ingredients were dry and the sauces were syrupy. Maybe we just hit a good day the first time around, or the tail end of their food supply this second time around?

Visited 2 years ago

Zack at the front who took our order was very personable and attentive throughout our dining experience. Ryan in the front also came to our table to ask us how we were doing, Abe in the kitchen even greeted me and asked how I was doing, and Wyatt making the sushi also was very personable and attentive.

This location on 120th is the one that I always go to because of the service and the food quality. They all did a great job today.

Visited 4 months ago

Im writing this sobbing. I havent eaten meat in 3 years, i occasionally eat fish and i decided to order the salmon bowl on doordash. I was greeted with shredded salmon and i couldnt tell if it was meat or not because the picture shows a whole fish and i recieved shredded salmon, after asking another person and thinking it was was purely salmon i ate some of it. the taste was not fish but chicken and i looked further and there was chicken bits mixed in with my salmon. Im so upset that this happened and i will never eat here again

Visited 10 months ago

Used to love going to this location, not so much after tonight. Paid $2 each in up charges for avocado and this is all we received on one, and didn’t even get any on our other dish. And we were missing an extra sauce that we paid for. Portions are very small and not worth the money you pay. Not to mention we ordered ahead online and still ended up waiting 25+ minutes in line to even get our order. Would not recommend this location.

Visited a year ago

The best fast casual food spot I’ve found that’s under $15 for a meal. Food is fresh and healthy, staff is nice, atmosphere is good. Some restaurants have poor veggie quality in the summer especially, not this place! No nasty greens here. Dare I say it’s the perfect fast food? Tokyo Joe’s- sponsor me and I’ll visit every location in the US!

Visited 9 months ago

Update 2025 (changed star rating to 5)
Went in today and the service was top notch. Danielle was amazing and very cheerful. This is an update rating from over 12 months ago. Manager and staff great job

2024: Staff was pretty rude, went on a Saturday morning July 9th and woman taking order with long hair was very short and almost like she hates her job. Walked away from me when I was asking a question, which she clearly heard me asking. Food was good as usual, just a horrible vibe while I was dining in.

Visited 3 months ago

Thank you Wyatt for the great service today! And the white chicken bowl was great too!!

Visited 3 months ago

Steak bowl is the best. Zack is so friendly and attentive!

Visited 4 months ago

Great food, great staff! We came here 6 months ago and the experience and food were just okay, this time around the food tasted fresh and the experience was awesome! Keep it up!

Visited 4 months ago

Kat & The Kitchen team did their thang! My 2nd time coming and I’m hooked! Keep it up guys🤞🏾🤎

Visited 4 months ago

For the first time in years at this location I had an amazing experience, Wyatt helped us out and was super friendly and helpful when I was deciding what to order! The steak bowl is amazing! 10/10 would recommend ordering

Visited 4 months ago

Visited 4 months ago

I Had a chicken bowl delivered by uber eats and a few bites into my food I realized the texture of the chicken was weird. I brought it into better lighting to check it out and the chicken was RAW, not undercooked but raw and still pink and clucking still. I reported it through uber and they said they would contact the store due to the health violation. It is now a week later and my biggest concern of salmonella is a reality. I got an extremely unlucky case of salmonella from Tokyo joes. I will never eat here again and you shouldn’t either.

Visited 4 months ago

Visited 4 months ago

Visited 4 months ago

Zack at the front who took our order was very personable and attentive throughout our dining experience. Ryan in the front also came to our table to ask us how we were doing, Abe in the kitchen even greeted me and asked how I was doing, and Wyatt making the sushi also was very personable and attentive.

This location on 120th is the one that I always go to because of the service and the food quality. They all did a great job today.

Visited 4 months ago

Percect vibe,would highly reccomend as an alternative to chipoltle its fire 🔥

Visited 4 months ago

Always a great stop! :D

Visited 4 months ago

Nice people always great fresh food, and prompt service. Much appreciated.

Visited 5 months ago

Not sure why I keep coming here. They don’t prioritize orders in-house. Usually rude. Overpriced. The fact that you can get something amazingly similar just down the street should motivate you to go there instead of here.

Gave it another shot. Really tried. Time online said my food would be ready at 1728. It’s now 1737 and it’ll be another 20 minutes according to the guy at the front staring at his computer. Online order said it would be ready 10 minutes ago. Tokyo Joe’s priorities are broken. Go somewhere else.

Visited 5 months ago

Visited 5 months ago

Food was delivered and left on my porch for 20 mins until I called and they notified me it was here. Never rang the bell then when I called they kept hanging up

Visited 5 months ago

Visited 5 months ago

Visited 6 months ago

Great food and the employees are always friendly.

Visited 6 months ago

Delicious, great atmosphere.

Visited 7 months ago

Visited 7 months ago

Very bad service.8 customers waiting
at tables for their food..before I arrived.. 8 on line doordashers waiting for food as I arrived..NO ONE had their orders! Yet there was food piling up at serving deck with no one bagging up orders .2 tables were served in 25 minutes..I have video of all of this....plenty of workers just not doing their job!

Visited 8 months ago

Maybe the worst service my wife has ever received. After being told it was a 20min wait, she waited 50 min for her meal. Then when she asked if it was almost ready the employee turned and talked to his co workers about her while she was standing there then turned around and said “it’s go to be a few more minutes”. An hour and a half later she received her COLD food. Unbelievable and unprofessional. They should truly be ashamed.

Visited 8 months ago

The food is always mediocre and even worse when it's busy but the customer service is almost always good but tonight was a drastic swing. I understand it was near closing time but there were employees standing around talking while a line of tickets and customers grew and no one talked to any of us other than greeting us when we first walked in. It took about 10 minutes but then an employee FINALLY came up to us to ask what we needed.

Visited 8 months ago

Thank you!

Visited 8 months ago

Food was slow to come out for some reason. The salmon was dry and over cooked. As usual, the food is bland, which is good if you have certain dietary restrictions. Not very fond of the sauces, so I didn't use them.

Visited 8 months ago

Very loud music playing. Could not hear myself ordering. Food was not the greatest. Carry out order took 20 minutes to order and come up. The order was correct, but very bland and too much rice. The best part of the order was my BOGO coupon. First, and probably the last time trying this place.

Visited 8 months ago

Music is to loud. Who wants to eat with friends and not be able to talk to them. We could barely hear the cashier the music was so loud. Also the service was slow. We waited 20m for two bowls?? We took our food to go. The steak was all fat could not eat it. My dog enjoyed the steak. and the sauce was disgusting- all I tasted was ginger. So gross.

Visited 8 months ago

The girl at the cashier is always very helpful and friendly.

Visited 9 months ago

Visited 9 months ago

Food would be 5 stars but it was cold after sitting the the order window for over 10 mins. I love this place and will still go back but I hope the food will be served to me warm at best.

Visited 9 months ago

I’ve been going to this Tokyo joes for years now and they never have disappointed me! It’s always nice and cool with the AC and the staff have always been very friendly. The food has stayed consistent also and it’s always very welcoming. Would definitely recommend this location.

Visited 9 months ago

Visited 9 months ago

Same good quality of food everyday!

Visited 9 months ago

Visited 9 months ago

The best fast casual food spot I’ve found that’s under $15 for a meal. Food is fresh and healthy, staff is nice, atmosphere is good. Some restaurants have poor veggie quality in the summer especially, not this place! No nasty greens here. Dare I say it’s the perfect fast food? Tokyo Joe’s- sponsor me and I’ll visit every location in the US!

Visited 9 months ago

Visited 9 months ago

Im writing this sobbing. I havent eaten meat in 3 years, i occasionally eat fish and i decided to order the salmon bowl on doordash. I was greeted with shredded salmon and i couldnt tell if it was meat or not because the picture shows a whole fish and i recieved shredded salmon, after asking another person and thinking it was was purely salmon i ate some of it. the taste was not fish but chicken and i looked further and there was chicken bits mixed in with my salmon. Im so upset that this happened and i will never eat here again

Visited 10 months ago

Great job by the staff today 👏

Visited 10 months ago

This is the 3rd time we order from Tokyo Joes and they always mess something up. Today I Got a shrimp bowl and my shrimp was completely charred with no sauce and avocado.

Visited 10 months ago

Visited 10 months ago

This was first time trying a Tokyo Joe's and, for a chain restaurant, we were impressed with the quality of the ingredients. The service staff were friendly and prompt. The place was clean and interestingly decorated, though a bit darker than I preferred. I would definitely come back or to another Joe's though!

‐----- Came Back ------
Returned with our kids and the ingredients were dry and the sauces were syrupy. Maybe we just hit a good day the first time around, or the tail end of their food supply this second time around?

Visited 10 months ago

Visited a year ago

Visited a year ago

The manager at this location is amazing! accidentally came in pretty close to closing time and still had amazing customer service and the food was wonderful! Thank you!

Visited a year ago

Love the bento box idea.

Visited a year ago

They constantly miss a sauce and are very stingy on the rice

Visited a year ago

Visited a year ago

I had a great experience here. The food was quite tasty and very fresh. The veggies still had plenty of snap and the chicken was juicy. The staff was very friendly and the general manager was running around working hard. I went in the middle of the lunch rush and ate in the restaurant. The place was nice and clean. In a post covid world where it seems like customer service has been forgotten about, I'm very happy with the experience I had. I will absolutely be back.

Visited a year ago

The whole team at this store made our Colorado Lightning Basketball Club fundraiser the very best we have ever had!

From 330pm to 830pm they were nonstop excellent food and service. Thank you Tokyo Joe's for making this event amazing!

I wanted to recognize their team yanti samantha gavin travis adrianna abraham chris evan robert .....⚡️🏀⚡️

Visited a year ago

I had delivery, and I was surprised. The potstickers were very small and even less tasty, I had the white chicken bowl with brown rice and veggies, not impressed, and arrived cold. The teriyaki sauce tasted like something out of a cheap bottle

Visited a year ago

Came to this location. No one inside except employees. Waited in line. Just myself for about 15 minutes. Cashier continue to fill orders filled online. Finally asked me if I was here to pick up and when I said no, I was here to place an order she told me it was going to be a 35 minute wait. That service bad customer service. Ridiculous wait time.

Visited a year ago

Used to love going to this location, not so much after tonight. Paid $2 each in up charges for avocado and this is all we received on one, and didn’t even get any on our other dish. And we were missing an extra sauce that we paid for. Portions are very small and not worth the money you pay. Not to mention we ordered ahead online and still ended up waiting 25+ minutes in line to even get our order. Would not recommend this location.

Visited a year ago

I was there for over an hour and they forgot about my food

Visited a year ago

The past few times service has been extremely slow and poor. Orders made incorrectly and missing items. They have gone way down hill.

Visited a year ago

Painfully slow...every time. Watched 3 customers walk out of the store that we're waiting in line at 3:15 in the afternoon on a thursday, it wasn't busy at all. The service is that slow. Awful.

Visited a year ago

Love Tokyo Joe's. This is the closest to us, so our neighborhood TokyoJoe's, but usually prefer to go elsewhere. The food is fresh, but not exactly what we ordered, and that's why we prefer to go elsewhere.

Visited a year ago

Not my first visit, but my first time rating a stellar location of an excellent fast casual restaurant. I've always been a pretty picky eater but the super customizable menu allows me to get high quality ingredients as plain as I like them. The meats are always grilled perfectly and the rice is always just right. On this particular visit, the young man taking my order went out of his way to suggest an alternate way to order what I was trying to build on my own. It was a simpler order, plus he saved me money. He was so helpful that I also bought my drink here, which I usually don't do in order to save a little money. It was an easy suggestion that went a long way to make me feel taken care of.

Visited a year ago

If you know Tokyo Joe's, you'll be pleasantly at home with the food quality. That said, I just can't give more than a couple stars to this particular spot. The staff is friendly, but extremely slow. I can't remember the last time it took under 20 minutes to get our food.

Visited a year ago

Don't bother if you haven't pre-ordered online or did an Uber.

Visited a year ago

Fast service and great people

Visited a year ago

I am frustrated! I tried to leave a review or provide feedback using their website but apparently they don't have that feature. I am a frequent eater here. I am also a creature of habit in that I order the same thing every single time. And it is almost never the same price. Sometimes they charge me extra for vegetables and sometimes they don't. I am extremely frustrated with this. I don't know if I will return. I wish I could get some consistency or speak to a manager But I'm not having any luck with either. Just know the customer service is inconsistent. It appears the pricing depends upon who's working the register at the time you come for your meal. I'm not sure I want to go back. I don't like complaining but I also don't like inconsistencies.

Visited a year ago

Visited a year ago

The food here is pretty tasty. Nice choices and customizations. I do, however, feel compelled to share our fun experiences from this evening's trips. Plural. First stop, both bowls had incorrect toppings. Not terribly wrong and work aroundable. Until my wife found a lovely hair cooked into her rice. Called, they offered to fix it, great and thank you! Drove back and grabbed the replacement. DIFFERENT wrong toppings and noodles instead of rice. Again, work aroundable, but definitely a little frustrating seeing as the choice was the "top 5 veggie" mix.

Listen we're all human right? Mistakes happen. This seemed a little over the top though.

Visited a year ago

Waited and watched my food sit on the counter for 10 min before they finally gave it to me that's not including the 10 min it took to make it to the counter. All I ordered was 1lb of chicken. Countless ppl were served before me that order after me. Very disappointed

Visited a year ago

Great service great food!

Visited a year ago

I heard some woman(employee) yelling at a customer telling her to get real job. Granted the customer was a doordasher, she should NOT have been talked to nor treated that way. You guys partner with a service for people to get food delivered which is a job. If you can’t control temper, handle customers accordingly and be polite, you don’t need to be in an environment where hospitality is a necessity.

Visited a year ago

I was in there a couple of nights ago me and my son and there a very friendly, energetic young lady... she made the whole atmosphere very welcoming and you can't find that anymore!!! I think her name was Rain or ranee
Whatever your paying her ... pay her more !!! We will be back

Visited a year ago

I was at the restaurant last night dec 27th around 7 or 730p and an employee with dyed blonde hair and a lot of facial piercings and. Pink shirt went off screaming at the top of her lungs to a door dasher and said “ WHY DON’T YOU GET A REAL
F JOB AND STOP DOING THIS”
All I heard the dasher asked her was to please have someone help the new person with making sushi . She had been waiting well over 20 minutes. My friend dashes and I know they have a time limit to get food out and it can affect them making more money., THAT employee had NO business yelling and embarrassing anybody let alone someone trying to earn a living. Doordashing and all those other deliveries ARE jobs. I felt bad for the woman. Please discipline that employee if you need more info please lmk .

Visited a year ago

Hi ,I was a customer this evening and I over heard a doordasher asking the worker there how long it would take to prepare the meal for her customer, the lady asked several times because it was getting later and she had been waiting for a bit over a half hr. As the lady asked one ore time , the worker shouted, saying "why don't you get a real job, instead of doing this!" Lady still kept her cool!
The worker was wearing a Pink shirt ,shorter gal, and a lot of piercings!

Visited a year ago

I was picking up 2 DoorDash orders and they took literally 30 minutes. So disappointing and waste of my time

Visited a year ago

Pretty much our entire order was wrong and we were given an entire extra big bowl with random stuff in it

Visited a year ago

Always consistent through the years

Visited a year ago

I recently ordered the large teriyaki bowl with white rice from Tokyo Joes, and it was an absolute delight. The dish was perfectly made, with a delicious balance of flavors and a generous portion size. Ordering online was seamless, and I appreciated that my meal was ready exactly when I arrived. The convenience, coupled with the outstanding taste, makes Tokyo Joes a go-to choice for a satisfying and hassle-free dining experience.

Visited a year ago

Visited a year ago

November 10th lunch. Multiple failures. My spicy tuna sushi on the menu says: Sriracha mayo. Asked the manager about it and was told. It doesn't come with it. I pointed to the menu and she said: with attitude "well that's not how we're instructed to make it" She did get me a side of the mayo. I ordered a drink and decided the strawberry hibiscus tea was so weak I should have just asked for a water glass. After sitting down my wife said "My dish doesn't have Chicken in it" which you can see from the menu it's supposed to have. "And it's missing the egg" I asked if I should go up again and decided against it as now there was a long line. For a $30+ lunch for 2 people you screwed up multiple times on the same order. Not returning.

Visited a year ago

There were pieces of plastic in the food.
We used to love this place, it was our go-to place every Saturday for lunch, but the food quality and service went down.

Visited a year ago

Came here for lunch order 2 banh mi bowls and sushi, they brought out one along with the sushi 25 minutes later and said we only ordered one...I was standing there with my brother when he said "2" and why would there be 2 of us and only order 1 lunch? But you charged us for 2 drinks...wth?

Visited a year ago

Great service and delicious food.

Visited a year ago

Clean, everyone was reqlly nice and the food was good as always!

Visited 2 years ago

Visited 2 years ago

I absolutely love the rice balls! And the Customer Service is by far way ahead of the game. Everyone should step up.!

Visited 2 years ago

So happy the General Joe's soup is back but the price has gone up and there was very little avocado. The chicken could be a higher quality too.

Visited 2 years ago

That young man with the buzz cut and the twin bottom lip piercings needs to check their attitude. It’s just a job, and whatever issues you got within it, shouldn’t trickle out to customers.

Visited 2 years ago

Visited 2 years ago

Really shouldn’t serve Sushi.

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

I have been a loyal Tokyo Joe's client for years. Their staff is friendly and the food is always reliably healthy, delicious and fast.

Visited 2 years ago

I really felt like I was in a Japanese restaurant and the food was amazing I can't wait to go here in the future

Visited 2 years ago

Visited 2 years ago

Great big delicious bowls of spicy goodness.i think it's my new favorite place in Colorado for fast casual healthy food.

Visited 2 years ago

Visited 2 years ago

I feel like the quality of the food has gone down but staff is always friendly.

Visited 2 years ago

My kids have eaten here, but I never have. It was really good! We ordered for pick up and it was all ready to go when we arrived. Our order was made right. They were not shy about the amount of salmon and shrimp that they put in our bowls either, which was awesome! The employees were all nice. We will eat here again.

Visited 2 years ago

Visited 2 years ago

We used to go to Tokyo Joe's all the time. We moved to another state so we only rare get to go now. When we went last Thursday, I was thoroughly shocked at the priced. It was outrageous! We will not be treating ourselves to 'YoYo's' as my grandkids used to call it again.

Visited 2 years ago

Went in for takeout and they were very efficient and friendly

Visited 2 years ago

Visited 2 years ago

I love their food. They have meat, vegetarian, and gluten-free rice bowls. You pick your rice, veggies, and meat or tofu option. If you like sushi, you may want to try theirs. I can not say it is good, but they do serve it.

Visited 2 years ago

Visited 2 years ago

I love the Yakatori bowl.

Visited 2 years ago

Was very good definitely no problems there. But seriously guys? Only two pieces of broccoli? I got plenty of carrots and onions what’s the deal? Broccoli shortage?

Visited 2 years ago

Two take out bowls.
COMPLETELY WRONG.
Too far away and too hungry to get the store to make it right.
Severely damaged their reputation with us for future consideration.

Visited 2 years ago

This location off of 120th has been one of my favorite locations for 15 years.

Visited 2 years ago

Food was good

Visited 2 years ago

Good food but it takes forever to get your order.

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

Ordered a tofu bowl and ramen noodles with the top 5 veggies. But I didn’t get any veggies…. Just a bowl with noodles and tofu….what happened here?

Visited 2 years ago

We ordered two servings of sushi, one eight count, and one four count. We waited 20 minutes to get our order and they made the wrong rolls I ordered the wonton rolls and they gave me the california rolls when I asked them to correct the mistake I had to wait another 15 minutes for 4 rolls of sushi. All in all, I had to wait 35 minutes for 4 rolls. It is dark in the restaurant, the chairs are uncomfortable, I can get better sushi else where and wait half the time, not going back and do not recommend them.

Visited 2 years ago

Got charged for an extra broccoli I did not ordered. I picked up my food and they did not put the sushi in the bag. Called them and they told me they will refund me but I am still waiting for the refund. Terrible service!

Visited 2 years ago

Go to spot for a quick healthy meal! Huge fan of the meal plan option as well

Visited 2 years ago

I absolutely love this place. I'm so sad that they closed the one in Louisville so now we have to go to Northglenn.

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

Took 30 minutes to get our food. Put very spicy sauce on my fiancés dish without asking first. Overall poor experience at this location.

Visited 2 years ago

Visited 2 years ago

Good food. Nice to go sit down and study.

Visited 2 years ago

This location is downhill from what it was 3 years ago, this place used to be fun.

Visited 2 years ago

Wow. Incredibly slow. 30+ after placing...

Visited 2 years ago

Placed an order with them today. Left a nice tip and everything. When I came to pick it up, they had left it sitting out unrefrigerated for some time. On top of that, the team was very unfriendly. No greeting, acted as if I was a burden, and when I said "thank you" they deliberately gave no response. Definitely not placing any orders here again.

Visited 2 years ago

The girl at the counter, Adriana took my order and was very helpful and nice. The food was good. I love their chicken spring rolls. All in all not too bad of a place to go eat. The manager James is the best 👌

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

Worst service I’ve ever had at a Tokyo Joe’s. There’s 7 people working but for some reason we still waited over 30min for 2 rice bowls. There were a ton of orders ready in bags with a group of people standing around, waiting for their name to be caller but 3 of the 7 workers just stood there looking at people without calling any names. My rice bowl was soaked in way too much sauce and they forgot some of the food that was supposed to be included in the bowl. Super disappointing since other locations seem to be a lot better. I would not recommend spending your money or time here

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

We usually go here like once or twice a week, been a member for a while and this is the first time they mess up my order, I order a banh mi bowl and I think they forgot to add the Joes BBQ sauce in my bowl which is disappointing, I couldn’t taste any of the sauce.

Visited 2 years ago

4pm 10/30/22. Girl at register was rude, overlooked this and still left 20% tip (maybe having a bad day). Left with takeout. no sauce in my meal, none included in the bag. Veggies in the bowl were less than great, included two jalapeño stumps/stems. Which seems odd because the rest of them were diced.??? Will utilize the less convenient to me location in arvada from now on.

Visited 2 years ago

Very disappointed. Usually get good quality, today, dry, overcooked chicken, the avocado was old. Taste bad. Difficult to eat with partial dentures because the chicken is overcooked. Whole thing gives message of "don't care". Shoot I can't even cut the chicken with a plastic knife. I don't know who cooked today or put this together, but if they have no more pride than to serve this, they might not need to work there. Was a waste of $26.+ dollars. Louise

Visited 3 years ago

Visited 3 years ago

Always yummy! Good tofu.

Visited 3 years ago

Been here a few times had some issues the first couple times came in today to try again explained what happened the last couple of times and the lady that took my order was extremely helpful she made sure to make it right and make sure I was taken care of
Well done thank you guys

Visited 3 years ago

I would like to rate 1 star but I'm rating it 4 stars because I don't want anyone to lose their job. The employees were all super cool and explained everything so I could easily understand. The food itself was cooked through all the way. I just don't feel like the food is worth what I paid for it. It doesn't have to do with preparation. It was prepared well. It's kind of like charging 15 dollars for a well prepared grilled cheese. It's well made, tastes good, but just isn't worth that much money. I also sampled all the lemonades. Didn't care for most of them. In short. Employees great, corporate decisions bad.

Visited 3 years ago

It is with an earnest heart that I proclaim this Asiatic takeaway establishment to be pious sector, one brimming with workers, who each greet ye with merry countenances and whom toil incessantly to ensure that you are not embroiled with rotten vittles that invoke food poisoning.

As a matter of recommendation, I see fit to give an honourable mention to the worker who goes by the sobriquet of 'Colton Ailuropoda', a panda with a charming grin and who is the paragon of customer service. Procure for him a raise I say and tenfold!

Visited 3 years ago

Just waited 35 minutes for a steak bowl ... it showed up undercooked and terrible looking steak if that wasn't enough the portion looks like a childs size

Visited 3 years ago

It's the level of degradation that has happened at this location.

It went from my go to teriyaki bowl place, to a place where they won't even get the orders correct.

I ordered a Large Teriyaki bowl online, and am so used to walking in and walking out without having to check my order, but today they have let me down. I received a regular bowl instead of a large, the chicken portion was less than a regular size portion (I've ordered enough regular and large bowls to tell the difference) which was inedible, and the broccoli wasn't cut and were extremely large cloves (again this is compared to the previous bowls I've received)

Now with reviewing some of the previous reviews, I see that this is a recent issue and hopefully it will get fixed, but I won't be around to see it. I'll be hitting the Wadsworth location from now on see they have yet to disappoint.

Visited 3 years ago

It was fine - a solid three stars. Not enough sauce for the potstickers or the bowl. But it met my need for food I didn't make myself.

I ordered a kids sized chicken bowl and potstickers - the bowl was good but could've used more sauce and the potstickers were lacking - soggy, stuck together, and hardly any sauce.

Visited 3 years ago

Normally I love this place! I come here every time I visit from out of town. Been comming here sense I was about 13. I'm now 28 and the last few times I have came whether is was dine in or take out the quality of food and service has drastically gone out the window. This last visit has me unsure on whether I will ever spend my money here again. The staff at this lotion seem uncaring, to the point that when I reminded the person taking my order about my adicit number they seemed annoyed. They didn't hear me that I wanted to big samlon bowl and charger me for a regular instead and I got a regular which no big deal. But then when I went home with the order and saw the Avacado was brown and rotten that they charge extra for that was it for me. And I know the staff had enough time to see that that Avacado wasnt good quality as I had ordered to go and watch my food sit for 35 minutes while they made the sushi and springs rolls I ordered as well. And then there was the spring rolles. Which seemed like they where all disorganized and different sizes one had more rice paper than filling. So needless to say I probably won't be eat here anymore at least not at that location.

Visited 3 years ago

Order is wrong though grub hub and there phone is not working. I ordered salmon and got chicken.

Visited 3 years ago

Visited 3 years ago

I ordered the Thai noodle bowl, noodles were Ramen noodles, it was so spicy I had to take it back. They were exceptionally helpful and replaced it ASAP with NO question!

Visited 3 years ago

Great place to get healthy and fresh food!

Visited 3 years ago

Tasty and healthy, love this place

Visited 3 years ago

Terrible experience, this location is getting worse and worse. We ordered DoorDash and the kids bento box was in a bowl(cheap or lazy) the food was terrible and no drink or chop sticks were included. Sushi was definitely sitting for a while and was inedible. Lazy service, clearly employees do not care.

Visited 3 years ago

Super fast service.

Visited 3 years ago

Visited 3 years ago

I've never had a bad experience here lovley people and lovley food!

Visited 3 years ago

It's fast, but delicious. Friendly people all the time.

Visited 3 years ago

Visited 3 years ago

Great food !! Staff very polite & professional

Visited 3 years ago

Employee was very rude and unprofessional.

Visited 3 years ago

Only ordered one thing waited forever. Not impressed.

Visited 3 years ago

Mmmmmmm

Visited 3 years ago

Disappointing. At first I was excited to order from here given the sheer amount of custom options available for each dish, but after ordering a chicken bowl with the Red Dragon and Green dragon sauces, I was disappointed to find that it was basically just sliced rotisserie chicken on top of rice...the sauces were given on the side instead of mixed in. Overall it was a very bland meal, and I was still hungry after paying nearly 20 dollars for a meal. Not what I was expecting or hoping for.

Visited 3 years ago

Great place staff is super understanding and makes sure they get the order right! Not to mention GREAT FOOD! I LOVE IT!

Visited 3 years ago

Visited 3 years ago

Visited 3 years ago

I love Tokyo Joes! The food is healthy and tasty, staff is kind and efficient.
I've been coming here since I was a kid and I always recommend this place to anyone who's never tried it.

Visited 3 years ago

I don’t like it when a restaurant posts their hours on the door but locks the doors 10 minutes early. I’m not going back to this location. It was just a waste of time.

Visited 3 years ago

Cashier was helpful and food was amazing

Visited 3 years ago

Good service and great food healthy to

Visited 3 years ago

Stopped by tonight for a quick dinner. Kat took our order and she is a winner. Such great customer service. She made us feel like family. Her smile is contagious. Food was great and delivered very quickly. Thanks Kat for making our night.

Visited 3 years ago

Visited 3 years ago

Visited 3 years ago

I ordered a Thai Noodle bowl online and got confused on how to order half chicken and half shrimp. The bowl was prepared correctly however not the way I had hoped. Landry provided excellent customer service by adding the shrimp at no charge. I'm enjoying now and it's absolutely delicious!

Visited 3 years ago

Build your own pokebowls. Nothing unique but it was good!

Visited 3 years ago

We frequent this location. Usually a little skimpy on the vegetables. I can't remember the last time I didn't wait more than 20min for my food order. Besides these small gripes, the place is usually really clean and the food is really tasty.

Visited 3 years ago

Visited 3 years ago

This is a Japanese fast food restaurant. The food is tasty and fresh as well as filling. You can have beef, chicken, salmon, or tuna with your choice of vegetables, many to choose from , on a bed of white or brown rice. The teriyaki sauce is unique, it is like none that I have tasted before. The red pepper is worth mentioning. A memorable eating experience.

Visited 3 years ago

I like my extra large bowl of MoJoe with my 8 California sushi rolls.

Visited 3 years ago

Sushi wasn't as fresh as it usually is and the wait was too long.

Visited 3 years ago

Ordered tonight close to closing. White chicken bowl with veggies. All the veggies were entirely raw, not steamed at all.

Edited - A manager reached out to me to make it right and apologize. I really appreciate the follow through. Edited my review to reflect that.

Visited 3 years ago

The food is always great but the team at the Westminster location is amazing! I can get along with them on a personal level and they always take great care of me. The manager, James, here had been wonderful to work with on multiple occasions. Thank you for being such a wonderful company to keep coming back to!

Visited 3 years ago

Ordered a Salmon bowl. The salmon was as hard and dry, it could have been used as a replacement of a cardboard! It was apparently a frozen fillet barely cooked on a pan. Absolutely disgusting.

Visited 3 years ago

Delicious, fast, and great price. Delightful staff. Thank you 😊 yummy 😋

Visited 3 years ago

Brought my daughter and mother for a lunch and was highly disappointed. Lots of employees that weren't interested in customer service. My mother and I ordered dark chicken bowls, both bowls had hard gristle chicken. It was too much to the point that neither of us finished our food. I will not be coming back to this location in the future.

Visited 3 years ago

Visited 3 years ago

The food was wonderful!! I ordered the "Lean Mean" bowl, which was yummy 😋. However, the portions were too small. We got it to go, instead of eating in. Maybe that's why (?) 🤷

Visited 3 years ago

Very rude customer service!! The lady taking my order tonight had a major attitude and wasn’t willing to help me with any questions I had. The other employees were very friendly but she ruined the experience for me.

Visited 3 years ago

Normally I love this place. Tonight I placed the same order I’ve been planning for years and WOW did they mess it up. My sushi rolls were rolled, with no rice, into spring roll style. Two different rolls ordered but I got two of the same “spring rolls”. The manager tried to explain to me that it’s because I ordered soy or rice paper instead of seaweed. Try again! Avoid avoid avoid. I have been craving this all week and it’s not cheap.

Visited 3 years ago

Visited 3 years ago

I ordered two create your own bowls this afternoon. I added extra white meat chicken which wasn't added. I called back and ended up receiving a refund and that was appreciated. As I started eating my bowl after I hung up with Tokyo Joe's, I bite into water chestnuts. I never ordered water chestnuts. I for sure was extremely lucky I didn't happen to be allergic to them. I looked at my receipt to make sure it wasn't a mistake on my part; it wasn't my mistake. This isn't something to mess up or rush through because you have a slew of orders that just rolled in. I understand mistakes happen but it was very obvious that my order was rushed through and not thoroughly checked. I will eat at Tokyo Joe's again because I like the food. The kitchen needs to pay more attention to what their putting in these bowls.

Visited 3 years ago

Visited 3 years ago

Visited 4 years ago

Lots of employees, but they don’t seem interested in customer service. I got a teriyaki protein bowl with extra chicken. I don’t even know what to say. There was hardly any chicken and definitely no extra. It has potential, but I won’t be going back. This was my second visit in 2 weeks.

Visited 4 years ago

Great food. Good place to meet friends.

Visited 4 years ago

Good food but really expensive

Visited 4 years ago

Good but small portions. Great Gluten free options.

Visited 4 years ago

Visited 4 years ago

Just want to say thank you for canceling my order I know it was a big order and it was my fault and you didn’t have to do that. I take care of the elderly and had court ordered classes and I don’t know what I would’ve done as I wouldn’t have had time to drive there. We were able to reorder at the right location and everything worked out. Again I’m so sorry but thank you guys I know you didn’t have to do that thank you so much you saved my life.

Visited 4 years ago

I ordered from Uber Eats the steak bowl with udon noodles and spring rolls. the spring rolls were small and mostly filled with big chunks of carrot. The noodles were so over cooked and mushy. There was so much moisture/water with the noodles that the sauce they sent wouldnt even cling to the noodles. it just got watered down at the bottom. Worse taste and texture ever!

Visited 4 years ago

The staff was kind and courteous and efficient!

Visited 4 years ago

I was excited to see Tokyo Joes on GrubHub as I've loved their food in the past. I read some bad reviews that the orders have been wrong and food sometimes not great, but I didn't believe them. Well, I received my delivery, on time, and the order was wrong and food was awful. The spring rolls have shrunk and it almost seems as if they are old...very stale and not good at all. I got the Thai noodle bowl and ordered with egg (no egg on there) as well as veggies (which were slivers and almost not there). The chicken was gross and the biggest bummer was that the noodles were doused in Thai sauce to the point where it was slimy. Anyway, I won't go back to this place again, ever.

Visited 4 years ago

Food was good - service was a little lackluster but okay.

Visited 4 years ago

The food is not that great, overpriced... the service is horrible they are rude and impatient. The menu is difficult to understand, and I didn't feel comfortable asking questions.I won't be going back ever.

Visited 4 years ago

Filthy parking lot. Dirty outdoor tables. Worst customer service I have ever had. Can’t believe she is even allowed to speak to people. I felt like I was ruining her life by walking in the door. Also, no curbside at this location. You have to walk inside to grab order. This used to be my favorite location but haven been in a couple years. I won’t ever go back!

Visited 4 years ago

Visited 4 years ago