Ai Sushi & Grill

I didn't know what to expect of the Ai Sushi & Grill at this location. Our server broke down all those walls with her friendly and playful demeanor. I was quite satisfied with her service. Both my partner and I felt comfortable interacting with her and laughing together.

The sushi chef made our dish look SO good! I was excited to try new rolls that I have never had the pleasure of indulging in. They served some of the best Sake (Salmon) that we have ever eaten at a sushi restaurant. Their Miso Soup had mushrooms in it which was a great addition and also unique to this location. We ordered the Godfather, a Shrimp Tempura Roll, the Lion King, and the Yakiniku.

The Yakiniku was my first introduction to a warm sushi dish that I have ever had. The Jalapeño, Onion. And Teriyaki Beef Toppings were so delicious! I was scraping the plate after eating that one!

The restroom was clean as well as the restaurant. It looks as though the restauraunt could use some touch up as far as paint and environment though and honestly, it did not take away from the experience but it was something I did notice while we were waiting for our food.

I would come back to this location anytime in the future and would recommend it for anybody looking for great service and excellent sushi!!

Thank you Ai Sushi & Grill!!

Visited 6 months ago

The family who owns it are all smiles and give very good customer service! The food is so good! HUGE sushi rolls too and a great variety! The beef noodles were the best we've had! Great job everyone!

Visited 10 months ago

I guess they're under new management. I'm not very fond of the new management. I was charged two dollars for 2 tiny slices of lemons to go with my escolor ( it is usually served with 2 slices). My super crunch was not very super. I've had it here before, but it never tasted on the sour side. I've ordered the deep fried cheesecake before to go. And the gentleman told me that it didn't look very good. Which I know I've had in the past but the taste was horrible. I don't know what kind of strawberries they used or where they used them from, but they were very old. I tried to call them and nobody answered. So I got this in my email to comment on.

Visited a year ago

Service was good. The atmosphere was pretty calm and laid back. The food was absolutely delicious! Had The Godfather roll paired with hot sake. The flavours within the roll were perfectly melded. Will definitely return.

Visited 3 years ago

Have been a long time customer. Haven't been in as much as I used to,went in with my girlfriend we had reservations,wasn't too many people there waited for 10 minutes for acknowledgment at door ended up getting seated and waited in additional 13 minutes at table before we were acknowledged. Was close to leaving. Ordered are normal iced tea, water, salad,Sushi. Food was ok and it was looking to be not so bad.I drink quite a bit of tea.We get the bill and tea was $10.50.I guess there is not free refills I got 3 1/2 tea's .And our salads used to be free with the meal.I know it's my fault for not looking at the menu.But it would have been nice to have been told that it's not free refills.After this experience I will no longer be going back.There is so many more places with quality food and service,And really reasonable priced. TEA IS CHEAP!

Visited 7 months ago

The place was beautiful inside. Je, our server was amazing and the sweetest. We calamari for the starter being there was a large variety in sushi. The calamari was definitely over cooked and the sauce that is came with was a weird combination with it. We ordered sushi, when it came out it was absolutely beautiful. The taste was good but it wasn’t amazing. The fish didn’t seem fresh for the price you pay for it. But it was later at night so I’ll give it another try.

Visited 6 years ago

AI has by far the best sushi in Colorado Springs! Quality, quantity, and superb taste! Our service was great and we loved every bite. The meals for the non-sushi eating guests were great too. My Mom had a beautiful piece of salmon that she really enjoyed.

Visited 7 years ago

Some of the best sushi in Colorado Springs. They have both dining and cook surface dining here with a nice layout.

Visited 2 years ago

Visited 5 months ago

Delicious food and wonderful service! Kira was a fantastic waitress.

Visited 5 months ago

I didn't know what to expect of the Ai Sushi & Grill at this location. Our server broke down all those walls with her friendly and playful demeanor. I was quite satisfied with her service. Both my partner and I felt comfortable interacting with her and laughing together.

The sushi chef made our dish look SO good! I was excited to try new rolls that I have never had the pleasure of indulging in. They served some of the best Sake (Salmon) that we have ever eaten at a sushi restaurant. Their Miso Soup had mushrooms in it which was a great addition and also unique to this location. We ordered the Godfather, a Shrimp Tempura Roll, the Lion King, and the Yakiniku.

The Yakiniku was my first introduction to a warm sushi dish that I have ever had. The Jalapeño, Onion. And Teriyaki Beef Toppings were so delicious! I was scraping the plate after eating that one!

The restroom was clean as well as the restaurant. It looks as though the restauraunt could use some touch up as far as paint and environment though and honestly, it did not take away from the experience but it was something I did notice while we were waiting for our food.

I would come back to this location anytime in the future and would recommend it for anybody looking for great service and excellent sushi!!

Thank you Ai Sushi & Grill!!

Visited 6 months ago

The hostess is so rude. We did not stay.

Visited 6 months ago

음식도 괜찮고 서비스도 좋았어요. 분위기만 좀더 밝았으면 좋겠어요~^^

Visited 6 months ago

Went with family for lunch, there was only 5 tables with customers including us. Only one waitress. Wait to get menu- 10 min, wait for get order - another 10 min, wait to get food- almost 20 min. Had to ask for everything- spoons for udon and chopsticks for sushi, even napkins. Pricey sushi had aftertaste, but udon was good, very flavorful, that is why I gave food 3 stars. Crossed out this place from my "sushi" list. No sure what happened, as I remember it was pretty decent place.

Visited 7 months ago

Have been a long time customer. Haven't been in as much as I used to,went in with my girlfriend we had reservations,wasn't too many people there waited for 10 minutes for acknowledgment at door ended up getting seated and waited in additional 13 minutes at table before we were acknowledged. Was close to leaving. Ordered are normal iced tea, water, salad,Sushi. Food was ok and it was looking to be not so bad.I drink quite a bit of tea.We get the bill and tea was $10.50.I guess there is not free refills I got 3 1/2 tea's .And our salads used to be free with the meal.I know it's my fault for not looking at the menu.But it would have been nice to have been told that it's not free refills.After this experience I will no longer be going back.There is so many more places with quality food and service,And really reasonable priced. TEA IS CHEAP!

Visited 7 months ago

Visited 7 months ago

Excellent quality sushi and the wait staff are professional and attentive. Their specialty rolls are original and worth every penny.

Visited 7 months ago

I bought the duck gyoza and the super crunch roll. The gyoza is $13 for four tiny pieces and it does not taste like duck at all. There are no duck pieces inside either. Just tiny cubes of meat that taste like ham. The whole thing tastes almost exactly like a ham n cheese hot pocket. The price equals $3.25 per piece and that is insanity to charge so much for something that is so mediocre. The only good thing I can say about it is that it was pleasantly crunchy and warm. The roll was ok, nothing to write home about, but it wasnt bad either. The atmosphere is quiet and pleasant, it wasnt busy when I came to eat around lunch time. The waitress was very nice and gave great service. I would not choose to eat here again unless there were no other options.

Visited 7 months ago

Even though it's a smaller hibachi it was still fun and food was amazing for a group of 7. The staff were very welcoming and they seemed like they generally liked their job. Which is rare in today's age. Highly recommend!

Visited 8 months ago

Yum! Japanese "burrito" was soo good.

Visited 8 months ago

Visited 9 months ago

Visited 9 months ago

We did the hibachi. The guy who cooked our food overcooked my steak (asked for rare, got well-done). All he did was cook the food. No showmanship, jokes, or tricks. I had to ask for the sauces after he was done cooking. He should have poured the sauces before he started cooking.
The service started out nice, but then after we got our food we waited a long time to get any attention. I finally had to get up and go find our waitperson to get the checj.

Visited 9 months ago

My party arrived before I did, and let's just say it wise to all be there together because then the food gets all made together. Next time I'll know better. Still delicious and going to go back with my family!

Visited 9 months ago

Visited 9 months ago

We have been getting sushi here for a couple of years, every Friday. We did not get wasabi today. Poor customer service and such when asked if we got everything. I love you guys as a business but this has been a let down.

Visited 9 months ago

We were greeted as soon as we walked in the door and seated quickly. Soft music playing which is always nice in a restaurant. Waitress was courteous and very attentive. Food came quickly and it was DELICIOUS!!! Highly recommend.

Visited 10 months ago

Visited 10 months ago

Clean and well staffed hibachi style restaurant. The hibachi food was fine. The sashimi sushi bowl was excellent ($32) and huge.

Visited 10 months ago

The family who owns it are all smiles and give very good customer service! The food is so good! HUGE sushi rolls too and a great variety! The beef noodles were the best we've had! Great job everyone!

Visited 10 months ago

Yum!! Everything was delicious. I can’t speak for busier times since it was fairly quiet when I was there, but we got prompt and friendly service from the young man who hosted us.

Visited 10 months ago

Overpriced, misshapen rolls and wether or not they're open depends on their mood apparently. The last two times I tried to go, they'd changed their schedule. While their sushi was fresh, the portions were small; even for sushi, the rolls were misshapen, and the sweet potato tempura rolls had uncooked sweet potatoes in them.

Honestly, I just taught myself how to make sushi at home and it's already several times better and cheaper than this overpriced restaurant. Save your money and go elsewhere if you want quality sushi.

Visited 10 months ago

Visited a year ago

Visited a year ago

I used to go here all the time over the years. Sad to say that the changes they have made in that time, were not good. Quality has gone downhill, size of sushi is smaller, ingredients are different and not as good, and prices are high compared to other sushi restaurants in town. $40 on 2 rolls and my husband and I wouldn't eat more than a couple pieces before throwing it away. Very disappointing.

Visited a year ago

Slooooow service .....considering they were totally dead. The Imperial Duck Wontons were unevenly cooked, greasy, snd over-priced. The salad was fine. The yellow taio roll was ok. The unagi and fancy pansy rolls were good. The titanic roll was the best. But seriously, the service was really disappointing. I dont think it was one person's fault, it was the whole place. Good thing there are others to choose from in the Springs.

Visited a year ago

We made a reservation the day before so no excuse for not being prepared. We asked after we were served food & had to wait to even get utensils to eat with. Soup was watered down. Salad came after we were served our food. Shrimp was rubbery & the chicken tasted odd. I didn’t hardly eat anything. 7 of us were there and the place was pretty much empty on a Saturday night speaks volumes about that restaurant. Staff was slow and not on task. The food was horrible. Never again.

Visited a year ago

Visited a year ago

This place was excellent great food and atmosphere

Visited a year ago

We just moved to the Springs and this is going to be a return spot! Jon was friendly and suggested a variety of menu options. We went with our favorite, teppanyaki, and the chef (blanking on his name) came out with their fun usual intro and after some talking we discovered we live in the same building! Very tasty meal and genuine service. Thanks guys!

Visited a year ago

Food was low grade and cheap. Saw a lot of people leaving food on their plate. Takes about an hour to get food. Already getting stomach ache.

Grossly overpriced for the sushi you get.

Visited a year ago

What a beautiful surprise this place is! Seafood trio was amazing!

Visited a year ago

Very welcoming. Nice quiet place and out of the way Japanese Restaurant with no waiting seating They have both a sushi bar and grill dining here.

Visited a year ago

Absolute worst place to eat sushi! Prices were outrageous for the small amount of food you get. Also how is it they can mess up a sushi order?!? Well it’s possible if you order here. Don’t waste your time getting sushi here portions are for children and the wait time is horrific! Wait staff is rude and place was filthy dirty dried crunchy rice all over the floor and left over dirty dishes on the counter and tables. Your wait time stems from them taking their time cleaning the dishes away. Just stay away. Lots of other great places for sushi in the springs! Not this one!

Visited a year ago

Visited a year ago

Excellent sushi and fusion. It’s kinda tough to find good sushi in the Springs but we got a few places and this one is definitely towards the top of the pack. Will be going back for many lunches as it’s pretty close to my office.

Visited a year ago

The sushi rolls were absolutely disgusting. Mostly rice. No avocado. I've never seen a spicy California roll with filling that looked like stiff shreds of orange fish. I could throw up just thinking about it.

Visited a year ago

Visited a year ago

Visited a year ago

We came to have a quick lunch. We ordered bento boxes from the menu. The restaurant was not crowded. The waitress was very nice. Soup and salad were served in a timely manner. The bento boxes took over one hour to get to our table. The waitress apologized but could not hurry the kitchen. Multiple people arrived after us, were served, and left before our meals were served. When it finally arrived, the chicken bento box arrived with cold chicken. The tofu bento box had the oddest tofu preparation we have ever seen. The restaurant did not offer any excuse or compensation. We will not return to this restaurant. Not recommended.

Visited a year ago

Visited a year ago

Hands down my favorite sushi in Springs. From the moment we entered, we were treated like royalty. I HIGHLY recommend the miso soup (so flavorful and healing); the Genius roll lives up to its name and the Banana Sprinkle for dessert was such an unexpected surprise. For anyone looking for a chill, accommodating and friendly environment with a wide variety of top-notch sushi rolls and mouth-watering entrees, AI Sushi on Centennial BLVD. is THE PLACE!

Visited a year ago

We came here for our anniversary and we made the perfect choice for our celebration! Miso soup, flaming sushi, raspberry sake, banana sprinkle dessert! Wow! I am at a loss for words at how wonderful the food was. And just when we thought our experience couldn't get better-- it did! Impeccable service from Natalie, amazing sushi chefs, clean environment, calm and quiet ambiance. I know where we will come next anniversary! Actually--we'll be back sooner! Thanks team AI!

Visited a year ago

Love the bento box and portions! It's a great lunch or dinner.

Visited a year ago

Some of the best sushi in Colorado Springs! I order here very often and the quality is always great along with the service

Visited a year ago

I guess they're under new management. I'm not very fond of the new management. I was charged two dollars for 2 tiny slices of lemons to go with my escolor ( it is usually served with 2 slices). My super crunch was not very super. I've had it here before, but it never tasted on the sour side. I've ordered the deep fried cheesecake before to go. And the gentleman told me that it didn't look very good. Which I know I've had in the past but the taste was horrible. I don't know what kind of strawberries they used or where they used them from, but they were very old. I tried to call them and nobody answered. So I got this in my email to comment on.

Visited a year ago

My all time favorite place to dine! We've been going since 2003 and will continue to go!

Visited a year ago

Great customer service! Biggest sushi rolls we've ever had and so delicious! Great atmosphere, friendly staff. Will definitely return when bank in town.

Visited 2 years ago

Owner or manager was great 👍🏻 All the 🍣 was fresh NON OF THAT FISHY SMELL!!! Ya'll know what I'm talking about! It was quick to be seated for Friday night as well. Always a plus.

Visited 2 years ago

This restaurant was one of my boyfriend and I’s favorites. We went in on Friday and the menu has drastically changed. They used to have a huge array of rolls to choose from and now it is a bare-bones menu. All of our favorite rolls are gone! Now in order to get a fried roll, it is $2 extra. I ordered a fried roll and the consistency of the roll was strange and seemed partially fried. The roll was so plain. My boyfriend and I are going to have to find a new sushi spot. It is too bad because we love the environment and the staff is friendly.

Visited 2 years ago

The presentation was awesome. Unfortunately the sushi wasn’t rolled very tight and fell apart. An some of it tasted a little to fishy to fresh.

Visited 2 years ago

Worst hibachi i have had

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

Witnessed the manager, Richard I believe. humiliating a new waitress pointing and laughing. Unprofessional and disgusting.

Visited 2 years ago

It was a fun night celebrating my friends birthday until drama with some of the staff popped off. We heard yelling in the back kitchen. It was so bad that the server told a table that they might not get food service. Other than that the food was pretty good, our sever was awesome. Not sure I will be back tho

Visited 2 years ago

I called to order a shrimp rice bowl, which I was reading off the online menu, that included a salad and soup. As I am ordering it I am told that it does not come with that only dine in. Menu items should be the same whether you are picking up or dining in and the sad part is I really like that place and it is close to the house. I am sick and just wanted some of their food. I will be rethinking going there again, it is sad that you rip people off because they want to pick up dinner. No paying for a salad and soup when it should come with it as the menu states!!

Visited 2 years ago

Some of the best sushi in Colorado Springs. They have both dining and cook surface dining here with a nice layout.

Visited 2 years ago

Visited 2 years ago

Sorry, furthest thing from Japanese sushi 🍣 I've tried so far. But in all fairness, I just left Asia after living there 10 yrs! Hopefully I can find some good quality soon!

Visited 2 years ago

Visited 2 years ago

Delicious crab Rangoon here! I also got the shrimp fried rice here and enjoyed it. I did go when it wasn't busy so that may have taken away from the atmosphere.

Visited 2 years ago

Okay...sushi was great, however the utensils and serving plates were super old and chipped. The sauce holder was dirty also chipped... It's odd because the sushi and service is good but feels like no money is put back into the business. REALLY think about investing in new serving plates, sauce holders ect (im not sure if its good to continue to use with all the chips in the plates not sure what chemicals are in them or if you're getting pieces of porcelain).. Other than that i would recommend it for the food or takeout.
Fix the chips in the serving ware and you guys would be a solid 5/5

Visited 2 years ago

Fantastic sushi. TERRIBLY slow service. 2 of us here for an hour and 45 minutes.

Visited 2 years ago

It was a great hibachi. Very fun.

Visited 2 years ago

Andrew cooked for and catered to us like family. I brought in my 10 autistic kid (risky lol) and we had a wonderful time. I’ve finally found the salad dressing from YEARS ago that I’ve missed and I doubt there’s a single menu item that isn’t tasty. All of the staff was warm and welcoming. Definitely recommend!

Visited 2 years ago

I recently had the pleasure of dining at Ai sushi, located in close proximity to the Garden of the Gods. As a sushi enthusiast, I'm always on the lookout for exceptional dining experiences, and I can confidently say that Ai sushi surpassed all my expectations.

Visited 2 years ago

Visited 2 years ago

In my opinion it is over priced. Good sushi and teriyaki but some of the items are over the top with extra ingredients.

Visited 2 years ago

Visited 2 years ago

Love their Habachi! Perfect for big dinners. Their salad dressing is 👌🏻

Visited 2 years ago

Food was excellent. We dined at the hibachi grill and Devante was great, had the kids laughing and entertained throughout.

Thanks Devante, we will come back to have you cook for us again.

Visited 2 years ago

The food was great! The “manager” Richard was training A server he was absolutely rude, demeaning and condescending to the server. He was loud as we were sitting a table away. He was cussing and didn’t care who could hear. It was not a pleasurable experience. Definitely won’t be back

Visited 2 years ago

Visited 2 years ago

The food was ok.
The server was a doll.
However , the owner is rude.
We ordered Sushi for an appetizer and it came AFTER our soup , salad, and dinner. The owner refused to take it off the bill.
👎🏻

Visited 2 years ago

What an absolutely one a kind experience we had at our dinner night! This was the best hibachi my hubby and I have had. Devonte our chef was absolutely phenomenal, he made the experience worth every penny. And honestly who ever commented about smoke in their face chose the wrong environment for HIMSELF. Cant go into a seafood restaurant and complain about the smell of seafood. Best Hibachi restaurant in springs!

Visited 2 years ago

Best hibachi we've ever had. Devonte our chef went above and beyond. He was original, entertaining, and knows how to cook. Will definitely be back.

Visited 2 years ago

We come here often for sushi but tonight’s service and food was amazing. Jasmine was nice and he food tasted amazing. Devante put a show on with everything, he was very funny entertaining and was overall a good chef.

Visited 2 years ago

This was the worst hibachi experience I have ever had! Took my daughter here for daddy daughter date night and to say we were let down is an understatement. We sat at the table for almost an hour before our chef even started cooking. He came out and literally just cooked the food. There was no form of interaction, entertainment or "tricks". We can cook food at home, but we go out for hibatchi for the entertainment. Not to mention the fan didn't work, so all the smoke and steam would blow directly into my face the entire time. The chef made zero efforts in correcting this or even addressing it. Even the people sitting at our table mentioned it! I am not one to complain, but this was such a horrible experience I couldn't help but to voice my dissatification. We will be going to the powers AI location going forward. It's a much nicer location and have always enjoyed our experience and the staff. Avoid this location at all cost!

Visited 2 years ago

The place was absolutely amazing! The staff were so polite and welcoming, when we walked in, they greated us with a welcoming smile. The place was super relaxing and calm. They had cute decorations and were pleasing to look at. There were 2 TVS, and both kept you from getting bored, and there was a super cool guy doing some cool chef work! And oh, the food, one of the best meals I've had at an Oriental place. I got a bento with mouth-watering chicken teriyaki, volcano shrimp stands for its name! And some kinda pot sticker things? When you finished eating them, you hoped for more, and some well prepared sushi, very good. We also got salad and miso soup before our main meals, those were phenomenal! The rice they served was sooooo good, and went great along with the meal.

Visited 2 years ago

I went last night with a friend for the teppanyaki/hibachi and it was a nice experience. Our chef was super funny and sweet, plus the food was really good.

The only thing we didn’t like was that while we were starting to eat, the servers were already putting chairs up on the table, which made us uncomfortable. We arrived at 7:15pm, and when our food was finished at 8pm, they started closing while people were eating. Completely understand that it's near closing time, but when we just started to eat, it kinda pressures us to finish quickly when in reality we had over 45 minutes before actual closing time at 9pm. I guess we will have to come at 6pm to make sure it doesn’t happen again. Other than that, everything was great. We will definitely be back.

Visited 2 years ago

Great food and fun.

Visited 2 years ago

Food was not what was published in online menu. Due to dietary restrictions I couldn’t even eat the food .

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

Food was really good but service was so slowly food took forever.

Visited 2 years ago

Amazing sushi, excellent service.
We had a wonderful experience, we will be back!!!

Visited 2 years ago

I urge other restaurant goers to consider another option for any sort of special occasion.

Visited 2 years ago

Nest Japanese food since Tokyo in 95. Amazing. Delicious. Amazing service

Visited 2 years ago

Despite mentioning to multiple people that I needed a gluten free meal, it was forgotten. The Hibachi grill is NOT SAFE due to massive cross contamination and the chef not knowing to use gluten free soy sauce, keep the food separate, and use clean utensils. If you do go, stick to sushi, but watch your receipt as I was charged for real crab in a roll that did not contain any crab. Very disappointing experience.

IF you don’t have dietary restrictions, the food is excellent and it’s a fun date night place.

Visited 2 years ago

We have been missing the original location next to the Cinemark so we decided to give this place a shot. The sushi we ordered was delicious and fresh tasting, but the menu is priced considerably higher than comparable places nearby. They also do not include miso soup with sushi orders which is a big deal to us. They did have an excellent veggie roll that is worth noting (not everywhere in the springs has good veggie options). Service was good, the food was just not worth the price. Also we came for a birthday and made a reservation noting that, and nothing was done so if you are looking for a birthday celebration try somewhere else.

Visited 2 years ago

Visited 2 years ago

Great location, excellent food and service. We ordered the God Father, the Fire Ball, and Crab Rangoon... Absolutely delicious!!!!! Our order was take out and we were told that it would take a half hour to make. We left but were back within 15 minutes, our server walked our order out to us with a smile. I love this place!

Visited 2 years ago

Visited 2 years ago

Made reservations a week out for January 2nd for our kids birthday dinner. We get there and they have a sign on the door that they are closed for the day. Had 2 very disappointed kids in the car and you can’t even call your reservations and let them know you were closed. Awful people and awful way to run a business

Visited 2 years ago

Excellent! Great servers and atmosphere. Their sushi is the best in Colorado

Visited 2 years ago

Cold sushi and wontons. Half of the rolls we wanted to order they don’t even serve on their menu anymore. If I could give this experience zero stars, I would.

Visited 2 years ago

The food is amazing. Unfortunately the nepotism is not. I’ve been here at minimum 5 times. The first time and the most recent, I was served by Sangmin. Both times he disappeared and I got no refill, no dessert and very little service overall. It seems like the entire staff works together well but I saw him on his phone several times and when he wasn’t he was hiding in the soda fountain area (where I assume he was again on his phone). I was a server for years and deeply respect them when I’m out at a restaurant. This time however I just couldn’t tip him. Maybe it was the dry mouth from eating 5 rolls with no refill. Maybe it was the fact that we didn’t see him again from the time he dropped off our drinks til we cleaned the table and were standing, ready to leave. I did call to talk to the manager but was informed that he is her son. Which makes a lot of sense as to why he doesn’t feel the need to actually do his job. So TLDR; sushi is amazing. their nepotism isn’t. I guess I will continue to eat here and hope for a different server next time I guess. Everyone else, you rocked it. Sang, you sucked. Happy new year.

Visited 2 years ago

The chefs tricks are cool

Visited 2 years ago

DeVante was amazing! Not only did her put on a great show, but the food was also phenomenal! Can’t wait to come back here! We had our 2 year old with us and DeVante also made it memorable for him.

Visited 2 years ago

Had a great time last night. Sat at the hibachi table and our chef Devante was amazing! The food was cooked and seasoned to perfection. Best Hibachi I have ever had. Highly recommend!

Visited 2 years ago

Visited 2 years ago

Great sushi. Enjoyed the atmosphere.

Visited 2 years ago

Sushi is my favorite food. When I was stationed in California, there was this restaurant called Miso Harney Sushi and that was the best sushi restaurant I've ever been to. So I always compare and try to find the Harney Sushi in Colorado with no luck, and I have been to a bunch of sushi restaurants in Colorado. Ai Sushi & Grill is the closest I have found to Miso Harney Sushi. The Godfather roll is very original and delicious. If you're looking for more unique and creative rolls with original flavors instead of the same old same old, go here. Their fish is high quality as well. I also have always had great service and the owner is pretty active, which I love to see. Their dining area doesn't look the prettiest or upscale by any means but don't let the looks of the inside deceive you; it's the best sushi in Colorado Springs hands down. So far, it's the best in Colorado since I've been to many places in Denver. I don't think I'll ever find another Miso Harney Sushi, but Ai Sushi and Grill comes close.

Visited 2 years ago

Fantastic food! Great staff. Highly recommend!

Visited 2 years ago

Worst sushi I’ve had in a long time. In fact, I’ve had better sushi from a grocery store

Visited 2 years ago

Delicious food, though I'll admit I prefer something much spicier.

First time admittedly wasn't great, but I got something I didn't like.

Second time going was on a date and got the date hibachi deal and everything was phenomenal.

No matter how I've felt about the food, the wait staff has always been incredibly nice and willing to help and explain foods that we didn't understand.

Visited 2 years ago

Updated from a five star review to two. TL/DR Training, service and management are currently a huge hinderance at this location. Our family went for a small birthday party last Tuesday with five people. We were sat promptly and there were approximately 3 tables in the dining room and one grill table half occupied. Waitress took 15 minutes to visit table and take drink order and forgot one of the five people at the table. She already looked a little lost and frantic. 15 minutes later our drinks show up with one person in party still not having ordered and at this point no waters and no silverware. Two hot sake's were ice cold and large Sapporo came with no glass. At 40 minutes finally all drinks were ordered and we had the chance to get our food order in.

Food took abnormally long to arrive we are now at 1hour 35 minutes when food finally shows up. We ordered two veggie tempura appetizers, both showed up with the rest of the food and one was the full dinner( much larger portion), large sushi platter showed up with no ginger no wasabi and one of the $18 dollar rolls was incorrect. When all arrived we still did not have water, plates, silverware or napkins. The waitress after setting all the food down asked if we needed anything. We explained we were missing all of the above including the standard sides with the sushi, she apologized and stated it was her first night and walked away clearly stressed. She then proceeded to walk out of the restaurant leaving us and two other tables without a waitress. We finally let the hostess know, who went back and got the kitchen manager who came out to talk to us. He was clearly agitated and complained that she had walked out on them and confirmed it was this servers first night. He proceeded to confirm the mistakes and did correct the mistakes of the roll and larger tempura, bill but did not give us any additional credit for the terrible service, cold sake or the fact the dinner took over 2 hours to complete.

As a result we will likely not be back for a while if ever. My family ran restaurants for decades in Colorado Springs and while I believe the challenge for good employees these days are significant, this was clearly a lack of front of the house management and training. This experience was by no means the fault of the poor server who I honestly don't blame for walking. She clearly had not been trained and was thrown onto the floor with no assistance or shadowing experience. While she was clearly struggling there were no less than three people milling around the front of the house (hostess, other waiter not busy and front of the house manager) not offering any help to someone who doesn't know their system at all.

Unless AI gets their management situation in order they will continue to struggle to find good servers at this location. We used to visit this location at least once a month and have spent hundreds of dollars here in the past year. The fact we were not offered anything in compensation for this miserable and very sub-par experience is a huge customer service fail and it shows the culture at this establishment needs a significant adjustment if they don't want to chase off their local loyal customer base.

Visited 2 years ago

Visited 2 years ago

I used to love this AI, I was so excited to go back it had been a year or more. I was really disappointed. The fish was only so so and it was VERY expensive with no bang for your buck. I won't be going back.

Visited 3 years ago

Slow service will only order take out from here on out .

Visited 3 years ago

If you have lots of time to wait, this is a decent spot.

Visited 3 years ago

Visited 3 years ago

Great food!

Visited 3 years ago

Uncle Roger would be proud of their fried rice.

Visited 3 years ago

No show and really bland food

Visited 3 years ago

My FAVORITE Sushi Restaurant! Try the Koala Roll or the Titanic!

Visited 3 years ago

This place has potential but management clearly is oblivious and is not choosing to fix their problems. Any few new customers who do come here will not return because it was hot as balls inside to the point of no comfort. The place was also a ghost town with the hibachi grills all shut down. Food was overall pretty decent and tasty. They served us some raw fish on something that was not supposed to be raw which could pose a health problem to some. Menu descriptions are non existent on the sushi rolls so you don't really know what you are getting. I'd say this place is on the verge of closing unless they make some immediate changes.

Visited 3 years ago

Took far too long they quoted us an hour took an hour and a half there were 4 others delayed too just in the time I was there. Also they said it would take 5 min once I got there and sat another 25. Just be honest about your wait times people will understand. Won’t be back!

Visited 3 years ago

Order an $18 special that came in styrofoam container. Ordered the “Famous Mai Thai” to pair with my sushi roll which was a nice pairing. Colorado Springs has very few places to get sushi cuisine

Visited 3 years ago

Didn't go because I called and they said the hibachi is closed so they are only doing sushi. Left this review bc it was the only way to report it.

Visited 3 years ago

Amazing service and sushi!

Visited 3 years ago

I love Sushi, but honestly this is not the best. The fish was kind of dry, and had lost it's flavor. The service was slow despite the fact that there were a half dozen servers, and only two tables occupied. We were early, around 5PM and the staff was huddled around, but not being helpful. Weird honestly

Visited 3 years ago

Update: the owner and manager reached out and refunded the portion of food that we couldnt eat.

Horrible experience! I have celiac and had seem some great reviews. It started out with our waitress giving me the wrong menu, which I can overlook due to her being new. I ordered my food asking multiple questions about prep and all that due to food issues. The main problem is when the food came out mine and my husband's came out plated together so I couldn't eat mine, yet I still got charged for it, including the 4.00 a roll extra to make it gf. They apologized yet the staff did nothing to remedy it. I called afterwards and while the manager I talked to was nice about it, it's like there was no understanding of why gf should never be plated with non gluten free when a customer specifically asks for it to be separate

Visited 3 years ago

Really good hibachi

Visited 3 years ago

Visited 3 years ago

Super yummy sushi find in Colorado Springs. Food is delicious. It is a bit of a mom and pop type place but foes not matter at all and the sushi is excellent!

Visited 3 years ago

Did the hibachi grill and was amazed at the great servive, wonderful and delicious food, fantastic chef Matthew and really affordable.

Visited 3 years ago

This was a horrible experience they overcharged for everything we ordered 2 meals and were charged for kids. The service is a 1 and the servings were kid sized STAY AWAY.

Visited 3 years ago

Got over DOORDASH 10/10

Visited 3 years ago

Allergy alert! Be sure to have the server verify GF. I ordered a GOG roll that was on their GF menu and the sauce is not GF. I had already paid for it and had to substitute for another roll. Rather than eating the cost of $1.46 they ran a separate credit card transaction. They already charge $39 and was a bigger issue since a manage had to approve such a small transaction.

Visited 3 years ago

I’ve been going to this Sushi place for 19 years! I have never found a better sushi restaurant than this AI! I recommend the “Buffalo Roll”, it seems to be rare or unique to this place.
The hibachi grill is also wonderful and I think that the prices are all reasonable and/or lower than others in town.

Visited 3 years ago

Service was good. The atmosphere was pretty calm and laid back. The food was absolutely delicious! Had The Godfather roll paired with hot sake. The flavours within the roll were perfectly melded. Will definitely return.

Visited 3 years ago

The best gluten free sushi menu in town. Excellent service, excellent ambiance, delicious & well priced sushi. Ten stars!

Visited 3 years ago

DO NOT EAT HERE! THEY SERVE SPOILED AND CONTAMINATED PRODUCT!!!

This place has taken a turn for the worse since the new management/owners. They are very rude and over all quality has gone way down. I ate there last night (05/18/2022) and one of the $20 rolls i got had real crab in it....however it tasted overly fishy, sour and was definitely spoiled crab meat. When we told our waitress, she went and told the sushi chef, he then laughed and called the owner over. They both had a piece of the real crab and then told our waitress to tell us real crab tastes extremely fishy because its the real thing and that we were still pay for it even though we had one piece each and realized it was extremely bad and could cause terrible food poisioning.

Do not eat here! They serve spoiled and contaminated product then laugh and tell the customer they are wrong when confronted just so they dont lose $20.

Visited 3 years ago

Visited 3 years ago

Super good sushi experience! I don’t know if this Ai sushi and grill is owned by the same people, but this one has better sushi for sure! We had a the tuna tower, a Philly roll, the specialty mango roll, and one more I don’t remember the name of! I was satisfied with the service too. Everyone was nice! Thanks for reading 💯🫶🏻

Visited 3 years ago

Update your hours on google

Visited 3 years ago

So I’m sure this place used to be nice, the decor is nice and ambience is pretty good, staff was friendly. However, there is no hibachi or Teppan Yaki at this place at the moment. The waitress let us know they no longer had a chef who could do that. Which, it’s the pandemic and times have been tough for everyone so I get it, no big deal. Instead I got just the rainbow roll. While waiting for that, I got the miso soup first. The soup tasted sour with little taste. Even the green onions didn’t show up in the flavor…
As far as the rainbow roll, the fish was decent quality, but most of the roll was imitation crab and was $14. The flavor was probably a 4/10.
Additionally, I watched the younger man sushi chef prepare another customers order on top of the bar at eye level with another customer sitting there at the time. The customer was coughing and sneezing and snotty right next to the roll as he put the three sauces on top. Definitely made me feel pretty uncomfortable with the cleanliness of the kitchen.
All in all, I wouldn’t recommend:/

Visited 3 years ago

Visited 3 years ago

The chef blew his nose and didn’t wash his hands while making sushi. When he was told that it was disgusting to not wash his hands after doing that he called us many names and cussed us out. Everything was caught on video and it is very inappropriate for a restaurant environment. All he had to do wash wash his hands after.

Visited 3 years ago

Great sushi and service! Ask for Rodrigo and you won't be disappointed.

Visited 3 years ago

STAY AWAY! Way over priced and sushi is just ok. Also I think the sushi chef thought it would be funny to make my seared tuna look like fingers. It was UN appetizing and it looked disgusting. $121 wasted. DO NOT GO HERE!

Visited 3 years ago

Great sushi! Great hibachi! Great noodles and rice entrees. Great atmosphere. Servers always seem frustrated.

Visited 3 years ago

Was ok. Not the best service. Not the best sushi.

Visited 3 years ago

Visited 3 years ago

Very good. Menu is more than sushi. The sushi is delicious, fresh, served to meet the eye! This is the only A.I. spot I will eat sushi at.

Visited 3 years ago

I like Ai sushi 🍱 The best sushi in Colorado

Visited 3 years ago

Hibachi was super awesome.

Visited 3 years ago

The sushi is always awesome here!

Visited 3 years ago

Visited 3 years ago

Great service and sushi was perfect. I loved their avalanche rolls - unique!

Visited 3 years ago

If you order to go, DONT! THEY WILL LET IT SIT AND GET COLD OR WARM AND NOT NOTICY YOUR ORDER IS READY BEFORE HAND!

Visited 3 years ago

Excellent sushi, great service. Our new go to Sushi restaurant!

Visited 3 years ago

Super good sushi. Definitely recommend it.

Visited 3 years ago

It was great... Austin a great entertainer.

Visited 3 years ago

Delicious food, kind staff, great vibes. 10 out of 10

Visited 3 years ago

My experience was great! The service was fast and the workers were kind.

Visited 3 years ago

Visited 3 years ago

Ordered pick up and it’s probably the best sushi we’ve had in a very long time. Ordered was also ready by the time they said it would be.

Visited 3 years ago

Went there for a Datenight. We have gone to a different AI before and I wasn't impressed. But oh my was I in for a treat. The sushi was plate licking good and as we where sitting at the bar the sushichef patiently answerd all my nagging questions while artfully making his beautiful sushi. The host and our server definitely need a mentioning to as they where welcoming, very attentive and engaging. Can't wait to go there again 💜💜💜

Visited 3 years ago

Visited 3 years ago

I really used to like AI. However the last couple of visits have been really disappointing. I'll be going to Sushi Ato now.

Visited 3 years ago

Visited 3 years ago

We had great and creative food. Great waiter RODRIGO.

Visited 3 years ago

Horrible customer service.....again. Ordered sushi via phone, was told it would be ready in 45 minutes. I arrived about an hour later, and my sushi was not ready. Waited another 30 minutes, was walking out the door, and my sushi finally arrived. This has happened the last few times I ordered. They continue to be severely understaffed causing long waits. Sushi is ok, but definitely not worth the wait. Tired of getting lied to, time and time again about how long my wait will be. It's sushi, it's not cooked. No way it should take so long to prepare; especially when there are only a handful of customers in the restaurant. AVOID this place at all cost. Not worth the aggravation for average to below average sushi. If you can't afford to hire the correct number of staff, then shut this place down. Can't imagine they would have many repeat customers.

Visited 3 years ago

Very poor customer service. Had a reservation for 615pm. Arrived 10 minutes early and they would not set us early. They then sat us and took our drink orders. Then left us for almost 20 minutes before bringing our drinks. We did not get offered water and one of the drinks we ordered never came out. We asked to see the waiter and he did not come back to the table. We also were waiting for the chief to finish at the other table and he was not half way done. The waiter did not come back until we got up to leave and then he was surprised. Horrible time and a waist of time.

Visited 3 years ago

It's been amazing in the past. However, new employees seem to be struggling. It is still a decent place, and I hope that while the staff learns, the quality will match the price point eventually.

Visited 3 years ago

This place used to be great but has gone downhill. Sad to say the quality is about grocery store pre made level. Extremely slow, mediocre. Would love to see it revived to its former glory. Won’t be recommending.

Visited 3 years ago

Amazing food, very friendly.

Visited 3 years ago

Visited 3 years ago

Wonderful sushi! This is always my go-to place for Japanese in Colorado Springs and I have been coming here for years. Last night the restaurant was very busy and understaffed and our table got missed when we were seated. So we had a minor delay with ordering our food and drinks which was not a big deal. The owner and the staff was very apologetic and came over to our table numerous times to make sure that everything was alright. Once our order was placed our food and drinks arrived quickly. The staff was so caring and went above and beyond to make sure that everything was satisfactory for us.
Please remember that every restaurant is operatating understaffed; be kind to those who show up.
Thanks again AI for the wonderful evening!

Visited 3 years ago

Best sushi ever! Presentation, taste and atmosphere was top notch!!!

Visited 3 years ago

No dinning available this days nov

Visited 3 years ago

The sushi is always SO good and the staff is so kind. I see reviews about wait time and I had to wait for my food too but of course they're a bit understaffed- who isn't right now??? They were so apologetic and kind about it and with how good the rolls come out its worth the wait. If you can't understand the staffing issues that ALL restaurants are facing currently perhaps consider if right now is a good time for you to dine out. Keep up the quality of food and kind staff and the right customers will stick around <3

Visited 3 years ago

Godfathers is wonderful.

Visited 3 years ago

Sushi is very good.

Visited 3 years ago

Couldn't seat us because they were understaffed and doing way to many Takeout orders. Dine in wait was an Hour, with open tables.

Visited 3 years ago

Good food but the wait is always way to long whether you order pickup or eat at the restaurant. They're slow

Visited 4 years ago

For my daughter’s 12th birthday, we had dinner at two of the Teppenyaki tables. It was a Thursday and they only had one chef, but Ramon was absolutely amazing!!!
He worked both tables with humor and skill. We laughed and walked away full of food and completely entertained!!! All of the kids enjoyed the food and fun!!!
If you want a memorable experience - go and ask for Ramon - he’s there Thursday - Saturday nights!!!

Visited 4 years ago

Amazing servers super cool sushi chefs. Great atmosphere and the food was fantastic

Visited 4 years ago

The sushi was amazing it tasted fresh! Finally found a good sushi spot in colorado springs … the service friendly and helpful 🙌🏽

Visited 4 years ago

Sushi was great! However, the reason why I am giving two stars is because our waitress did a not so good job. I came here with six of my friends and it took an hour for our sushi to come out, plus it was five minutes after they closed. On top of that, the waitress seemed to be very confused the entire time and could not split our check or remember what we ordered. Furthermore, there was a birthday party and they blasted music throughout the whole restaurant. I hate giving bad reviews, but unfortunately I did not have a great experience.

Visited 4 years ago

Good

Visited 4 years ago

Visited 4 years ago

Amazing food and amazing service overall wonderful place to eat.

Visited 4 years ago

I love sushi and this place has the best!!

Visited 4 years ago

Excellent food

Visited 4 years ago

Terrible service. No wonder the place was empty to begin. Ordered multiple rolls and a spicy teriyaki chicken. Chicken was the driest I've ever had and wasn't spicy in the least bit. When sent back, the "chef" came to my table and grilled me (almost as terrible as he did the chicken) with questions about how and why it was bad like he was offended I would dare tell him how bad he did his job. This place is unbelievably awful.

Visited 4 years ago

Delicious Food! Caring employees! Hibachi for lunch!
I went in for lunch as I was craving Hibachi and was told they were no longer doing hibachi for lunch. BUT the hostess, Jordan was amazing and asked the kitchen staff if anyone could cook for me. Then the hibachi chef, Austin, cooked an amazing lunch for me. We talked about work, and he explained how he has dreamt of cooking hibachi since he was 6. The food was great and the attitudes were amazingly refreshing. Also, the more people that come for lunch hibachi, the easier it will be for them to implement the change! So please go see Jordan and Austin!

Visited 4 years ago

4 stars for Japanese food in the Springs because there isnt much good competition, probably 3 stars in other cities I've lived in. Portion sizes were huge, but taste was lacking. Just put a little more sauce on your teriyaki dishes please! Miso lacked flavor but was perfect temperature so I could appreciate that. Might come back, but for the price you pay and the quality, it wouldnt be often. Nice waiters though!

Visited 4 years ago

Great sushi Restaurant! Sushi was so good and drinks were reasonably priced. Good atmosphere and great staff. Would recommend.

Visited 4 years ago

They were closed.

Visited 4 years ago

Came here for a quick dinner last night and I was very impressed with both the quality of the sushi and the service which was sincere and prompt. I had the Shogun roll which was smaller than I though but absolutely delicious and worth every penny.

Visited 4 years ago

Visited 4 years ago

Very very sad.. I would NOT recommend this restaurant yo anyone. The menu is a little pricey but hey gor good sushi yout willing to pay a little more, but the food was not amazing, not even good. :(
Ordered a hot tea, and asked for a refill, since they only brought a single cup, and I was told they were out and there was no more.. Tempura vegtables, 4 small peices.. Rolls, not impressed. Just my opinion.

Visited 4 years ago

The sushi rolls are fantastic. I got the teriyaki shrimp which was ok but if you like sushi this is a place you should try.

Visited 4 years ago