Sushi Takumi

STAY AWAY FROM THIS PLACE. RUDE SERVICE.
Rude service. Food is not fresh.
Fish look old and dry
Beware of food poisoning.
Usually I don't leave 1 star review. but this place doesn't deserve even 1 star .
There are many good fresh sushi places.. Stay away from this one

Visited a year ago

This was my family spot many years ago. However, the service and food has gone down. Tempura is over coated and looks burnt and hard. Sushi rolls have imitation crab meat. Instead of five rounds of all you can eat you get three. We were not impressed and only made it to two rounds. The service was okay but did not feel friendly. The price is too high for the level of service and quality of food

Visited 2 years ago

First time here, and WOW, I loved it.
I stopped by on a recommendation around noon on a Tuesday. My server Selene was amazing! Her customer service was on point, so helpful, very nice accommodating, which made me feel so comfortable. She answered all my questions and helped me with some of her own suggestions on what I should order. I appreciate her very much because she definitely made the experience a great one.
The food was AMAZING. I kept going through all the rolls, and I wanted to try almost everything! My favorite out of the 4 rolls I ate was the Fiesta Roll 🔥🔥. I'll have to come back and try the others I didn't get to try.
Ambiance so relaxing the restaurant itself was very nice as well CLEAN, decorations were great and the light EDM music gave it such a upbeat but good vibes feel. I enjoyed every minute of my time here, and I WILL BE BACK.
IF YOU DONT KNOW, NOW YOU KNOW 😉

Visited 2 years ago

Ordered my food for take out and I was told 630pm to pickup and when I got there. The lady told me 710pm. I told he I want to cancel my order then. She didn’t want to cancel saying she is preparing my order(wasn’t true)I ordered 5 rolls and a couple sashimi. I was completely calm and collective through this whole process while she was being rude and telling she will never accept my order again if I cancel.

Visited 10 months ago

Excellent service super rich food my recommended service and attention Excellent 👌 👌

Visited a year ago

The service wasn’t good, they weren’t intentionally nice just there doing their job. I’m not normally one to complain but this place is not worth the prices. I’ve had much better sushi for cheaper. My Philadelphia roll seemed old. The salmon was dry and fishy. I had to have them take it back. And like I said I really hate confrontation and being an inconvenience to people as I work in customer service myself. They didn’t say sorry, they were actually rude to us when we were leaving. I recommend going elsewhere.

Visited a year ago

Been coming here for many years, stopped going for hit and miss service as quality of sushi. We’ve come back and Sushi Takumi is back, best service and great food and quality. Will definitely be coming back and I hope old customers like me would give it another shot.

Visited a year ago

I ordered using my phone, two spicy tuna rolls. On their menu, it stated 8.99 each
I figure 20 bucks should cover it. When I go to pick it up, she gives me $28 as a total. And then pulls out the small little wasabi and ginger and said that these were extra.

The math does not math. I gave her $30 and walked out disgusted. Last time I come here and this was my favorite spot. Thanks for ruining a good relationship. Do not eat here.

Visited a year ago

Ordered my food for take out and I was told 630pm to pickup and when I got there. The lady told me 710pm. I told he I want to cancel my order then. She didn’t want to cancel saying she is preparing my order(wasn’t true)I ordered 5 rolls and a couple sashimi. I was completely calm and collective through this whole process while she was being rude and telling she will never accept my order again if I cancel.

Visited 10 months ago

Food was ok I won’t say it’s not good, I did get a raw rice so not cooked rice on one of my rolls it is pricey for two people I spent $110 I know other places with fresh sushi and a better price, the “foreigner” employees were very rude with heavy attitude towards the customers one customer next to me had to pay for something he didn’t order I don’t think that was far at all and the waiting time is insane once they took our first round it took about 20-30 mins for them to bring out another of ur rolls I was there for a hour and a half and we only got to eat 1 rounds with 4 different rolls this would be like last place if I had a choice to pick from

Visited a year ago

Visited a year ago

El lugar muy limpio, excelente servicio y la comida deliciosa

Visited a year ago

Excellent service super rich food my recommended service and attention Excellent 👌 👌

Visited a year ago

Been coming here for many years, stopped going for hit and miss service as quality of sushi. We’ve come back and Sushi Takumi is back, best service and great food and quality. Will definitely be coming back and I hope old customers like me would give it another shot.

Visited a year ago

Great place, highly recommend

Visited a year ago

STAY AWAY FROM THIS PLACE. RUDE SERVICE.
Rude service. Food is not fresh.
Fish look old and dry
Beware of food poisoning.
Usually I don't leave 1 star review. but this place doesn't deserve even 1 star .
There are many good fresh sushi places.. Stay away from this one

Visited a year ago

I ordered using my phone, two spicy tuna rolls. On their menu, it stated 8.99 each
I figure 20 bucks should cover it. When I go to pick it up, she gives me $28 as a total. And then pulls out the small little wasabi and ginger and said that these were extra.

The math does not math. I gave her $30 and walked out disgusted. Last time I come here and this was my favorite spot. Thanks for ruining a good relationship. Do not eat here.

Visited a year ago

Excellent selection of sushi. Sashimi was good except the yellowtail. Did all you can eat, good deal

Visited a year ago

Muy rico todo

Visited a year ago

Amazing sushi spot. Amazing service. All around great place to eat and spend the evening!

Visited a year ago

The service wasn’t good, they weren’t intentionally nice just there doing their job. I’m not normally one to complain but this place is not worth the prices. I’ve had much better sushi for cheaper. My Philadelphia roll seemed old. The salmon was dry and fishy. I had to have them take it back. And like I said I really hate confrontation and being an inconvenience to people as I work in customer service myself. They didn’t say sorry, they were actually rude to us when we were leaving. I recommend going elsewhere.

Visited a year ago

We walked in last minute and they were so gracious and quickly gave us the food with smiles and awesome diligence. The food was superb and beyond expecting, I was hangry and moody and it quickly tempered my mood. This was my first time here and it became my most favorite sushi spot in downtown Claremont! This place is authentic, delicious and a lowkey subtle place for a great meal! Recommend to anyone to come.

Visited a year ago

Visited a year ago

Visited a year ago

Visited a year ago

They say they have AYCE till 10, wouldn't seat us at 845, party of 2, we would have been out in 45 min.

If you want to close at 9 that's fine, don't advertise being open till 10 then

Visited a year ago

Visited a year ago

Visited a year ago

I had hopes for this place even though some recent reviews were pretty tough. Although many of the reviews were accurate. The service was pretty bad. There were about 3 tables full when we arrived and it took like 5 minutes for us to grab a seat. I had to ask to be seated. The waitress took forever to get our drinks. Food was okay but they had the pink ginger which did not feel authentic. Then the waitress dropped off our food and never checked back in. After sitting there for 30 minutes after our food waitress never picked up the dishes and I had to ask for my check multiple times.

Visited a year ago

Terrible atmosphere and customer service. Server was rude and never came to check on my table. I would not recommend going here. Over priced and disgusting.

Visited a year ago

This place use to be really good always packed and have very good service, but quality of sushi rolls has gone down, its always lonely, prices are super high, management sucks. Hope they change this.

Visited a year ago

Fantastic food. Try all you can eat shushi. It's reasonably priced and great atmosphere.

Visited a year ago

The manager Vivian, was a rude lady with red hair with a ponytail. She raised her voice at my mother on numerous occasions during our dining experience. Our food took an hour to get to our table and we kept getting wrong orders. When we spoke up about our order being wrong she made a scene and spoke to us like children. It seems like she’s new to customers service or maybe she had a bad day but she definitely had a power trip. My mother told her to please lower your voice it’s no big deal and to not speak to her that way. This lady raised her voice even louder and said she was the manager. Overall my family felt uncomfortable, we will not be back. We used to love this spot before it got sold to new owners.

Visited a year ago

Visited a year ago

First I was extremely disappointed how the waitress questioned my kid about her age after I told her I know she did it to see how much to charge my little one felt very uncomfortable with that…it wasn’t that busy for took forever to come out

Visited a year ago

We love love love the VIP style sushi here, it is so good ! Also the tango roll, fiesta roll and Randolf roll are the bomb as well ! It is worth it to all you can eat as the sushi is a bit expensive Al a cart. All you can eat is 35 per person.

Visited a year ago

Visited a year ago

From the moment we got there, the service wasn't good. We had never been here so when we were looking at the menu to decide, we tried asking a few questions about the items before ordering. The woman who was helping us looked so irritated and didn't seem to want to help. She had a bad attitude the whole time, even more so when we pointed out that our order was wrong. We tried splitting the check & she said "you can only split three ways maximum" which we understood but when I asked for one of our checks because I had to leave earlier than the rest of the people at our table, the woman got annoyed & made faces the whole time. For the price they charge, they should definitely have better service. If you want staff that's rude and unwelcoming, go here, but if you want good customer service, try a different place because this one isn't it.

Visited a year ago

Visited a year ago

Visited a year ago

Visited a year ago

Visited a year ago

I have been to this place many times and recommend it to people all the time. Haven’t been here since maybe 6 years. Took my son for a bite since we were around the area. Place is not as good as the past and the wait for the food is long with minimal people. There was so much rice in the nigiri and thin pieces of fish. Couple pieces of rice fell into table so I set aside. The chef waited for me to walk towards the door to let me know next he will charge. I told him I will never come back. Other better places to go than there. I don’t really write reviews but this was terrible.

Visited 2 years ago

The food was on point

Visited 2 years ago

First time here, and WOW, I loved it.
I stopped by on a recommendation around noon on a Tuesday. My server Selene was amazing! Her customer service was on point, so helpful, very nice accommodating, which made me feel so comfortable. She answered all my questions and helped me with some of her own suggestions on what I should order. I appreciate her very much because she definitely made the experience a great one.
The food was AMAZING. I kept going through all the rolls, and I wanted to try almost everything! My favorite out of the 4 rolls I ate was the Fiesta Roll 🔥🔥. I'll have to come back and try the others I didn't get to try.
Ambiance so relaxing the restaurant itself was very nice as well CLEAN, decorations were great and the light EDM music gave it such a upbeat but good vibes feel. I enjoyed every minute of my time here, and I WILL BE BACK.
IF YOU DONT KNOW, NOW YOU KNOW 😉

Visited 2 years ago

This was my family spot many years ago. However, the service and food has gone down. Tempura is over coated and looks burnt and hard. Sushi rolls have imitation crab meat. Instead of five rounds of all you can eat you get three. We were not impressed and only made it to two rounds. The service was okay but did not feel friendly. The price is too high for the level of service and quality of food

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

This time the service was horrible. For 5 people....not that packed. Had our first round skipped for another table. Bee. Going there for years.. this was not good experience

Visited 2 years ago

Good food and great service. All you can eat is a bit pricey. But considering some people might abuse. Which is not my case.

Visited 2 years ago

My family has been coming to this spot for a few years now. Quality has deteriorated and price doubled. WARNING; if you give some rice to a baby the baby will be charged 25 dollars for all you can eat. Which was a surprise when we got the bill. Im sure theyll come out and do the whole "rules are rules" routine but there is such a thing as being a decent business. Gratuity is forced on you and priced in, so it makes sense they charged us 75 dollars extra for three kids all under the age 4 giving them some extra change, good game! All you can eat is
$36 for adults, $25 for kids (no matter the age i guess), Gratuity is 18%.

Visited 2 years ago

***Updated July 2023***. Disappointed, this used to be our favorite sushi restaurant, but they have become so stingy and cheap, it's sad and we've given them two chances. Love Ikura (Salmon Roe) and they only put on a handful - you could see the sushi rice it was so sparse! On one visit, the didn't even bring it and said, we didn't think you would still be hungry so we didn't make it. Their rolls are now more rice than other ingredients and they have been very light on their delicious sauces. Sad to see what they've become. Sam is no longer there.

Found my favorite roll ever, anywhere, here - Casey's Strawberry Shortcake! Salmon, cream cheese, strawberries - simply amazing, crazy how those flavors work, smoothest roll I've ever had. Say hi to Sam, he's awesome, too!

Visited 2 years ago

All U can eat. $37
Food is excellent.

Visited 2 years ago

Walked in, waiter saw us but ignore us. Had to approach someone to take us to the table. First order a beer and first round of all you can eat. I usually eat sushi nigiri. It was not good at all. The rice was bigger than the fish. Giant rice balls. The surf clam and octopus was super rubbery and chewy. Gave the sushi rolls a chance. Tons of filler. Was also not good. Was not angry about the food or service. Just being honest. It was not good. Best part was the beer and music.Try it out if you don't believe me. Sushi is getting pricey. Just trying to save everyone an extra buck.

Visited 2 years ago

My new favorite all you can eat sushi place. My favorite is the Cilantro roll, delicious and spicy.

Visited 2 years ago

Service is absolutely amazing and the food is completely delicious. I love it here definitely would recommend it here. A definite 5 stars honestly. ⭐️⭐️⭐️⭐️⭐️

Visited 2 years ago

Excellent sushi and service

Visited 2 years ago

I will never try this place again. They’re the type of establishment who will take advantage that you won’t be dining in to complain about the quality of the food
I ordered the spider roll and the wonton paper paradise roll
First of all none of the pictures I saw demonstrated there would be raw salmon on top. Second the tempura shrimp that goes inside their roll was all tempura and maybe a crumb of shrimp
They over fried the soft shell crab on my other roll
Simply gross, I had to get a refund on the whole order and take my money elsewhere.
Also the rolls were not cut so I the two pieces I did eat I had to struggle to separate them, then after I worked hard to separate them my balls of rice (because the fillings were minuscule) fell apart before I could get them in my mouth.

Visited 2 years ago

I never write reviews but that was the worst sushi I've ever had. They clearly cut corners with everything! Way too much rice and imitation crab in the rolls and barely any fish and way too much rice with the sushi too.... and barely any fish. The place is a total rip off!!! The only redeeming quality of the place was the waiter was good.

Visited 2 years ago

Can't even get the basics right! Waited at least 30 minutes for our main course to be served. All the fried items are over cooked and blackened outside.
Service is way too slow.

Visited 3 years ago

It used to be my favorite sushi spot before. I went last week. Service was poor, food quality was poor and then I came across their last inpection report as of 4/13/2023 and I felt even worst. Comments as not properly draining the cups and finding water in cups already place in the clean cup area. Black mold like growth on the back deflector board inside the ice machine. It is unacceptable and disgusting.

Visited 3 years ago

Been a loyal customer for over 10 years but sadly comes to an end after yesterdays experience. Ordered appetizers and they were soggy and stale. One of the appetizers came out without sauce. Server said sauce was being made. We finished that appetizer 20 minutes later then sauce comes out. Ordered another appetizer for the sauce but never came. Fry cook in back obviously doesn’t know what temperature to fry things in or anything else basic with that job.

Got a cucumber roll. You can tell rice was not freshly made and seaweed wrap soggy as all hell. Got a roll with albacore tuna. I questioned the freshness of tuna to waiter. He assured me it was fresh. It was gray and dry. Wife ate it anyways and got sick later that night. I didn’t eat any thank god. I told an employee my concerns and they said Sundays aren’t good to come. I responded what kind of restaurant claims to have good food except for Sundays?

I’m done with this place. I walked out and gave sushi chefs a thumbs down on the way out. Obviously they don’t know what they’re doing and they serve recycled, stale sushi. AVOID, AVOID, AVOID!!

After writing this I’m notifying health department.

Visited 3 years ago

Beware the 5 ⭐️ reviews are because they give you “a free drink or ice cream” if you review them in Yelp. They have trashy signs at every table telling you that. If I could give them zero stars I would, food is mediocre at best but the staff is horrible, high servers that have no clue what's going on Gabriel our server was rude and inattentive. We got here at 8:50 and by 9:12 he came and said " if the chef feels like it you can get a second round" when we asked to see the manager, he went up to the other server and said "they are asking to see the person who sat them " and I corrected him and said no we asked to speak to who's in charge and he said that they're all pretty much the same there and there's no manager on duty and he was laughing as we were asking. Here you get rice with a side of fish and the rice tasted really gross. Worst sushi in the IE save your money and go anywhere but here. If a manager sees this I still want to speak to you.

I called the next morning to speak to the manager, and the head chef would not let me speak to the manager. He was equally as disrespectful and rude. This restaurant needs to be shut down.

Visited 3 years ago

Took 2 hours to serve 6 rolls

Visited 3 years ago

Visited 3 years ago

VERY GOOD SUSHI

Visited 3 years ago

Visited 3 years ago

Great fresh rolls and great prices! I will keep coming back!

Visited 3 years ago

Visited 3 years ago

I’ve been here twice, now for lunch and dinner and I must say that this place is really good. It’s all you can eat and they have a variety of options to choose from. The flavors are amazing and the fish taste absolutely fresh also, the ratio of rice to sushi is on point and never changes as you order more rounds like other place do.

Visited 3 years ago

Great price great sushi

Visited 3 years ago

Visited 3 years ago

This place has really good sushi. They do get pretty packed sometimes & the wait can be long during dinner Hrs, but I highly recommend this place. The Victoria Secret Roll is my favorite :)

Visited 3 years ago

This is our go to Sushi place. It's the best in the area, in our opinion. The only thing I don't like is how loud they play the music. The place is kept clean, including the restrooms. This place is a def must try.

Visited 3 years ago

Visited 3 years ago

Omg this place made the best green mussles on shell and baked them so well my favorite place now.. so I enjoyed this place!

Visited 3 years ago

Visited 3 years ago

Don't get the ramen. $12.96 for Shin Ramen!! There's literally nothing else in it. Even when I make ramen, I add some additional protein in it; eg eggs, sausage, etc.

Visited 3 years ago

Visited 3 years ago

The sushi here was pretty good but they were yelling at me and my table saying that we were eating too muthey were eating too much with all you can eat till. They didn't even give us the full order. We finished.. I'll just make a video review.

Visited 3 years ago

I love this place the green mussels are great 👍👍👍but there Prices have doubled Like on their soft shell crab

Visited 3 years ago

POOR QUALITY, WON’T COME BACK!

First, I’d like to mention that there is a note posted asking customers for yelp reviews in exchange for a free dessert. I hope everyone who posts a good review is genuine and truly had a great experience not just doing so in order to get something free.

It saddens me to see the decline in quality of this place. I remember years ago when the food was so great that I didn’t mind waiting for a table and I even put up with their bad service because of it. We just visited and as it stands today, it is clear that they are cutting corners, they are no longer making the rolls as they are described on the menu, and even worse, their explanation is to simply “come back another day when the other chef is there”.
Hello??? How about training ALL chefs to keep the same standards?! Doesn’t seem that hard. We paid $67 for 2 super small bland rolls and 2 beers and left still hungry. We couldn’t bare to order anything else. I won’t be surprised to see more of these reviews as we heard the staff apologize to at least 3 other tables. Needless to say, we will not go back to this place again.

After leaving here, we found Sumo Sushi on Mountain. We ended up getting 4 regular sized rolls (when you order 3 rolls, they give you the 4th for free) plus a bottle of Sake, ALL FOR $65. We couldn’t finish it all so we ended up with lunch for the next day! Hey, at least our night ended well!

Visited 3 years ago

Visited 3 years ago

I love Sushi but this place has really good offer which all you can eat.

Visited 3 years ago

I love the shrimp lovers sushi great service aswell as friendly staff

Visited 3 years ago

The mussels were great,also had a few rolls and enjoyed them,but I didn't appreciate the way the older lady (waitress) was arguing with the party seated next to us ..bad communication skills..

Visited 3 years ago

Overpriced. Not enough food.

Visited 3 years ago

Service was ok. Food was expensive. Portion size is small. Overpriced for what you get. They make you tip 18% for ok service.

Visited 3 years ago

Visited 3 years ago

Sushi takumi is fabulous. The strawberry lemonade roll and Fiesta roll are my favorite. I recommend this place.

Visited 3 years ago

Visited 3 years ago

Visited 3 years ago

Feels like Chinese buffet sushi now but now the AYCE is 40 dollars. they kept trying to charge me for drinks but i only had water. The service is also extremely slow. This place went down the toilet so fast.

Visited 3 years ago

Visited 3 years ago

This place has gone down hill.
Sushi pieces were very small and lots of rice. Prices have doubled. Did not taste fresh and was not even cold but warm.
Wouldn't recommend. There are far better sushi places.
Very disappointed.

Visited 3 years ago

It used to be better.

Visited 3 years ago

One of the waitresses was so rude to a customer who was one of the most so nice even after she yelled at him about having to pay for what him and his wife didn’t finish from the all you can eat. He was nice and willing to pay for it but wanted it to go and she started yelling at him. Very unprofessional and rude, this guys like I’ll pay no problem and she’s like you have to wait look how many people are here. Service is slow but food is good. I’m not coming back for what And how I saw this waitress act. The guy kept saying no problem I’ll pay for it and the lady kept getting louder. Don’t come here, it happened 6.11.22 around 545 for the owner if you want to check your video. Right in front of the sushi bar.

Visited 3 years ago

Really good all you can eat for a fair price. Everything was delicious and the service was great. Very much recommend. Perfect to go eat with a group of friends

Visited 3 years ago

I typically get food from here as takeout. the food is alright. too expensive for the quantity. lastnite, I dined in with my brother and service was very bad. I will not be coming back.

Visited 3 years ago

Been there before and had very good service. This time the service was subpar. Very disappointed.

Visited 3 years ago

I use to love this place, it was my favorite go to sushi spot no matter how far it was. Maybe the owner sold it not sure but I get inflation went up but really!!! AYCE use to be $22 now it’s $40 how dumb is that?? You doubled your price! Maybe $30 but $40 ? How many rolls does the average person eat? Maybe 2 and to top it off gratitude is charged for a party of 4? Where have you ever seen that? No wonder the place is now empty. Trying to get rich quick.

Visited 3 years ago

First time, I loved the all you can eat roll selection. Next time, I'm ordering a Mamacita. Good selection!

Visited 3 years ago

Delicious. Great service. Fresh.

Visited 4 years ago

Would not recommend.

Visited 4 years ago

If I could do zero stars, I would. This restaurant’s “policies” are crazy, they tried to add a tip to the bill without our consent when it’s a table of 5 claiming it’s “restaurant policy” when it was never mentioned to us, or posted around the location, or on the menu. They were very rude about it too, never going there again.

Visited 4 years ago

Visited 4 years ago

Pretty good sushi. We did out AYCE in one round. Thankfully they brought the orders roll by rolls. The order was too big so we stopped it just in time when we were full. Their baked rolls stood out the most.

Visited 4 years ago

Definitely isn't the same as before. $40.00 plus tip and tax over $50.00, for the all you can eat! Less fish and and the people working are not the same. I would rather have buyed a new pair of shoes! I doubt I'll ever go back.

Visited 4 years ago

Visited 4 years ago

Love this place there orange Blossom sushi is my fav. No rice, fish is fresh. Just delicious

Visited 4 years ago

This place used to be the best in the area. Update: been a few years since coming down. Sushi is definitely better. However, i did get served incorrect orders twice. No biggie though

Visited 4 years ago

They don't answer there phone.

Visited 4 years ago

Visited 4 years ago

Visited 4 years ago

Always same high quality.

Visited 4 years ago

Stopped by yesterday right around the time they opened. Place was empty and we got seated and severed fairly quick. Ordered a salmon skim hand roll and a lunch bento box. Food was delicious and fresh and the service was very attentive. I'd recommend this place if you're in the area and want a quick bite of sushi to eat. Haven't had the ayce but just might go back to try it.

Visited 4 years ago

Best tasting sushi in the area hands down

Visited 4 years ago

Wonderful all you can eat sushi

Visited 4 years ago

This place really doesn't know how to do business! My 90yo grandma didn't bring her wallet/ID so they wouldn't let us order any sake because the server didn't want us says we might share it her. She's 90 years FFS! The server was also very impolite about it.

Visited 4 years ago

Don't even deserve a one star
I have been visiting this place for years they always have attitude but the food was wow so the attitude was bearable but today was unbelievable the manager or the owner kicked us out because we said we are missing two rolls and she kept asking which ones not knowing what we got and when my husband told her that she should know what we are missing as all the plates where on the table so she could easily tell she stared yelling and took the plates and kicked us out
So never ever going back there

Visited 4 years ago

Visited 4 years ago

Very rude! Disrespectful! Stopped by mid-day and made a reservation for that night. When we showed up, they didn't honor our reservation. Told us that they don't take reservations. No honor from a Japanese restaurant, that's ironic and sad.

Visited 4 years ago

The sushi was OKI was a little bit dry The rights was kind of hard

Visited 4 years ago

Love it here !

Visited 4 years ago

Good food... BAD BAD service. We wont ever be back. Never came to the table, to ask if we needed anything. we had to ask them and overcharge us on our check. Chargeing for to orders on 3 thing's. LOL. Never again

Visited 4 years ago

Friendly staff and great food

Visited 4 years ago

They need A LOT of help in the service department

Visited 4 years ago

Visited 4 years ago

My husband and I have been patrons of this restaurant for five years; however, after our experience last night we will never return. Upon arriving at 4:30pm we waited 15 min to be greeted, despite the dining room only having 5 full tables. Once our food arrived there were three noticable issues. The first being the Avocado Bomb, the kitchen staff dropped the whole unpeeled avocado into the fryer and served it to us. Then as rolls arrived they were dropped on the table, without naming as the service staff was unable to to identify what they served. Then roll presentation quality did not match the previous visits, including the poor construction of rolls and a missing ingredient in the Strawberry Lemonade roll. When we asked to speak with the manager to let her know about the Avocado Bomb and Strawberry Lemonade roll, she became agitated, shrill, and accused me of being unable to read. Her very loud argument was that every chef makes rolls differently. I told her that as she is the manager I expect her to be professional, and she continued to ask if I could read. This became so uncomfortable that we walked out, and another patron left when we did. They had been seated next to us for 20min without service.

Go to Luxe Buffet instead!

Visited 4 years ago

Three stars because the food was awesome, but the service is SERIOUSLY lacking. This may be due to the covid staffing issues many places are facing, but the restaurant was never busy the entire time we were there, and we had to wave someone down every single time we needed anything.

Visited 4 years ago

Delicious and fresh.

Visited 4 years ago

Been going to this place for 10 years and after this last Saturday we will never return. Ever since the old manager left this place went straight down hill. Set ice is beyond awful food is awful now, please save your money and time do not visit this place

Visited 4 years ago

Had the Spicy Ramen and Pork Katsu Curry. Everything but the Katsu itself was -- for lack of a better word -- lazy. Not worth even close to the 30 we spent.

Visited 4 years ago

Visited 4 years ago

We went in for dinner at 6:12pm, all you can eat. Party of 2. We left at 7:45pm. Only thing at our tables was 2 drinks, the free ginger and 2 miso soups. It's Monday, there were 2 other tables seated after us, but they got their food before us. Tired of waiting I asked for the check. As they they brought the check we finally got an order of edemame. Service has been declining over the years, but this was enough. Never coming back again. Completely disappointed.

Visited 4 years ago

Visited 4 years ago

Visited 4 years ago

Visited 4 years ago

The eel was not good. All the sushi smelled old and tasted disgusting, even the sake tasted weird. Almost like it was store bought. It was overpriced! Even the chopsticks were ugly and my boyfriend got a dirty glass for his beer. The only thing that was good was the ginger, but their soy sauce was tasteless and watered down. Never again will we come back.

Visited 4 years ago

I live in Upland for while here love sushi came here when the 1st open was great and than it was all down hill after that. Now is new owner ship I believe. it was good again now its the worst the menu pictures don't much what you get . You order food don't get everything you order but the have know problem trying to charge you for it. If you don't pay attention.
I will make the longer drive and go to one stop sushi. It's worth the drive.

Visited 4 years ago

Visited 4 years ago

Amazing!

Visited 4 years ago

The food here (sushi I don’t eat the regular menu) is always great. But the service is hit or miss. Woman tonight brought us the wrong salad, wrong entree dish for my dad, and forgot out large sake we never got it. The last 2 times we had these you get servers who were very nice and polite. If you see the red head older woman run my guy. Your order getting butchered.

Visited 4 years ago

Visited 4 years ago

Excellent service .. fresh and Delicious sushi 🍣.. prices are reasonable. Will definitely be coming back soon!

Visited 4 years ago

Visited 4 years ago

Must be new owners or something because this place has declined in quality like crazy. Service was bad, rolls were slow, and all around just not a good experience.

Visited 4 years ago

Visited 4 years ago

Visited 4 years ago

Visited 4 years ago

My husband and love Sushi Takumi! Always taking care of their customers. Love the dedication the chefs put into each peice.

Visited 4 years ago

The special rolls were larger than at most other sushi places, so we were able to share & try each other's dishes. The staff was friendly & extremely attentive. My boys enjoyed the traditional greetings by the sushi chefs!

Visited 4 years ago

It was ok, but there are better sushi spots nearby. I didn't like that they didn't come by and ask if I needed a refill on my drink. I had to ask them, and it was towards the end of my meal.

Visited 4 years ago

I'm here at least once a week.

Visited 4 years ago

Good service, but gets busy.

Visited 4 years ago

Visited 4 years ago

Don't be deceived by the strip mall location. Really good/fresh sushi. Friendly, fast service.

Visited 4 years ago

Visited 4 years ago

Great quality and value for the price.

Visited 4 years ago

Very good and friendly service

Visited 4 years ago

Visited 4 years ago

Love the sushi here, AYCE option is off the table right now though, however.

Visited 4 years ago

Visited 4 years ago

8/2/2021 STill No All you can eat, even though they advertise it. They have no idea when they will start.(or if ever)

Visited 4 years ago

If I could give zero stars I would. Arrived here when they about half full or less and was seated promptly. We then waited around 10-15 to order which is fine. My family ordered sushi and I ordered ramen. I had asked the waitress what was in it beforehand. Sushi arrived and I waited over an hour to receive my ramen while my family ate and after finally asking her she said the chef was working on it. Anticipating it was difficult to make I understood the wait time. An entire hour arrived it was plain instant noodles packet with a halved egg w none of the toppings she had mentioned. I waited over an hour for grocery store ramen noodles. To top it off the cups were dirty and not once were we asked for refills or napkins. Definitely disappointed this time around.

Visited 4 years ago

Tango and Fiesta roll paired with Sapporo and nice wait staff makes this place one of my favorites in Upland.

I'm looking forward to their "all you can eat" to return

Visited 4 years ago

Survice was great sushi was good

Visited 4 years ago

Visited 4 years ago

Visited 4 years ago

Big variety of sushi.

Visited 4 years ago

Food is great, service should be better.

Visited 4 years ago

The Kimono Roll & Las Vegas are Delicious!!

Visited 4 years ago

Their menu is huge! They also have photos of the rolls on the menu, which one may forget just how helpful those can be! Also, they currently have a deal where you can buy 3 rolls, and get 1 free (definitely don't know how long this deal will last). I enjoyed the service here, my server was very friendly, I plan on going back for sure.

Visited 4 years ago

Fair prices and good quality sushi. Good deals and service is pretty good for how busy they can get.

Visited 4 years ago

Visited 4 years ago

I totally love this place but it seems over the last year quality went down items order for our table and table next to us were forgotten
And they were not offering the all you can eat

Visited 4 years ago

Está muy delcioso

Visited 4 years ago

The best 🥰🍺🤙🔥

Visited 4 years ago

Excellent sushi

Visited 5 years ago

Visited 5 years ago

Visited 5 years ago

Visited 5 years ago

Ok but several sushi pieces had less than fresh fish. Not appropriate for a sushi restaurant. Need to serve better quality seafood.

Visited 5 years ago

I have nothing bad to say anot the atmosphere,  the service or the food.  I would definitely dine their again. I wouldn't go out of my way for it.

Visited 5 years ago

This place was PHENOMENAL pre-covid.
However, I came with my family for a birthday, and the quality of service has plummeted since I last came before covid. We reserved for 6pm, put in our order at about 6:05-6:10, and so we waited. And we waited, and we waited. My dad and brother were getting impatient, I was telling them its okay, lets wait. 50 minutes goes by, and we stop the waitress to let them know we've been waiting for almost an hour at this point. She immediately apologizes, and we get our sushi within the minutes. Instantly, our sushi comes pouring in, which leads me to believe that they completely forgot about us. Oh well. The food here is amazing, it was before covid, and it still is. The service is lackluster. I would suggest waiting maybe until dining regulations are back to normal to visit here, because right now they don't have their act together.

Visited 5 years ago

Amazing staff and good selection of sushi rolls. Clean place and bathroom. Will go again.

Visited 5 years ago

Great sushi BUT terrible service. I used Grubhub to place the order and when I arrived there at 6:25pm I didn't get my food until 7:10pm. When I first arrived I showed them my Grubhub email for the order and then they ignored me for the next 30 minutes. I got their attention again and only then did they double check with the cooks. After another 15 minutes I was given the order. Three other to-go orders were picked up while I waited and a couple sitting at a table commented on how long Id been there. I'm very disappointed and have no plans to return.

Visited 5 years ago

Absolutely amazing the food is on point and so is the service. Thank you!

Visited 5 years ago

Visited 5 years ago

I missed this place so much! They don't have AYE now, but they do have some food deals.

Visited 5 years ago

Visited 5 years ago

Visited 5 years ago

Visited 5 years ago

Visited 5 years ago

Visited 5 years ago

My wife and I love this place . They have good quality fish and you can taste the difference . If you wondering what to try ... ANY SEARED ROLLS ARE SO GOOD. FIESTA ROLL, RANDOLF ROLL AND THE VICTORIA SECRETE ROLLS ARE OUR FAVORITES .

Visited 5 years ago

My daughter recommended it for her birthday

Visited 5 years ago

Best in town

Visited 5 years ago

Good one

Visited 5 years ago

We love the food at this restaurant and would drive quite far to get there. The reason I gave it 2 stars is because they are such a mess. I’m not exaggerating when I say that EVERY time we go there, there’s an issue. The service is horrible. We have not received things, gotten the wrong thing, and waited FOREVER for things. Last night we attended to order online and placed an order through Postmates. We had attempted to call as we couldn’t find something we usually order online but we’re unable to get through. We got notified shortly after that our order had been cancelled. Attempted to call again and still couldn’t get through. We were about to drive 40 minutes and spend $150 on food (much more expensive during covid due to no all you can eat) but decided to turn back and not risk it. I’m hoping this message gets to a manager for this place to get it together. We love your menu but you are losing loyal customers because of how bad the service is. Please work on it!

Visited 5 years ago

Great tasting sushi. They have outdoor dining available but are not serving "all you cen eat" at this time.

Visited 5 years ago

Well lit, simple reservation system, appropriate wait times, and they call you when they're ready. Doesn't get much easier than that. One thing to note however, due to COVID restrictions, they _do_not_currently_provide_an_all_you_can_eat_ option.

Visited 5 years ago

Severely understaffed... wait times are atrocious. Food is definitely not worth it.

Visited 5 years ago

Need to Improve the food quality.

Visited 5 years ago

The 10-15 minute wait I was quoted was completely outrageous. An hour later I got my food. It happens. Food was good

Visited 5 years ago

Definitely ,,,,before COVID-19 came to our Community
,All you can eat @
Sushi Takumi Restaurant
provide an variety of Tasty eats from Sushi to Tempura ,,

Now that we are still trying to thrive;remain Safe/Healthy more Restaurant are limited in All You Can Eat Theme and now the regular menu choices are also limited...
Eventhough the menu is limited, the Food remains tasty, different food dishes are slightly pricey and the patio area where the patrons sit is somewhat convenient.

Overall the food remains tasty.

Visited 5 years ago

Still doing dining in even though not allowed, but it is San Bernardino county. The food is pretty consistently good I always order the same 3 rolls. Spicy rainbow, cilantro roll and upland roll. Sometimes they play the music really loud even when there are only a couple of customers.

Visited 5 years ago