Ume Asian and Sushi

5655 W Valencia Rd, Tucson, AZ 85757, United States

Ume Asian and Sushi
About This Sushi Bar
Sushi Gallery
Sushi Reviews
Sushi Experience №1

I got the sesame beef and it just didn't taste good. My brother and dad had general tso's and said it was good. A friend of my dad's had fried rice. Waitress was good but the wait time for the food kinda sucked.

Visited 2 months ago

Sushi Experience №2

The service was awful. We were seated and ignored for over 10 minutes. Then told our server was busy and should be over soon. Finally another server took out order. Our server eventually brought out the food with a nasty attitude and no attempt to be friendly. We sat and waited for everything including the bill and then were charged for an item we didn’t even order! It was not that busy , just poor service. The food was fine tho.

Visited 2 months ago

Sushi Experience №3

Visited 2 months ago

Sushi Experience №4

The food and the service were both excellent. Highly recommend the all you can eat sushi as it is the best deal for sushi in town! Their double fried chicken wings are amazing as well. Chef Pablo provided us an unforgettable experience. Will be back!!

Visited 3 months ago

Sushi Experience №5

Had the house lo mein and it was great. Chef Pablo was great and so was our server. Everyone was very happy with our meals.

Visited 3 months ago

Sushi Experience №6

The all you can eat sushi was a decent price and a good experience, and the BBQ pork fried rice was tasty. The service and atmosphere was really great as well.

Visited 3 months ago

Sushi Experience №7

Chicken Pho its terrible.
Fried rice regular
Sushi is good.
But again, Chicken Pho its very very bad.

Visited 4 months ago

Sushi Experience №8

This was our second visit. The first time we visited we had sushi. It was ok. Takamatzu is a waaaaayyyy better bet for your buck. It was NOT bad; more like 10 degrees over mediocre. Tonight we happened in about an hour before closing. BAD IDEA! Nothing but alcohol, diet soda and water to drink. The "something or other fun ho" soup was a big bowl of water, rice noodles, vegetables and two pieces each of boiled beef, chicken and shrimp. That's it. The water was hot but not even discolored as if anything had been cooked in it. Hot water and ingredients. That's all. There was zero flavor. I put about a third of a small bottle of soy sauce in it to see if it could be salvaged. That did little more than turn it into mildly salty water. Finally I pulled half of the ingredients out of the water and put them on a plate and put more soy sauce on top. My husband had the teriyaki chicken and fried rice and found about the same result. More giant chunks of raw vegetables than anything else. I don't mean stir fried. I mean steamed for 10-15 seconds and stirred in. We both ate about a fourth of our food and gave up. Glad we had a $20 food voucher that paid for half. The service was definitely pleasant, by my advice would be to go to Bellissimo, Moby's or Festa.

Visited 4 months ago

Sushi Experience №9

Me and my husband really enjoy this place. The servers are always so friendly. The food is good and so is the price. We would definitely recommend.

Visited 5 months ago

Sushi Experience №10

We decided to try ume for our friends birthday, Our server Danissa was very attentive and courteous! Every crazy question about the sushi we asked she answered. We mentioned we were celebrating a birthday so we started with drinks and appetizers. We got the Delsol roll and a bunch of entrees that were really good. At the end of the dinner she brought us a free desert for my friend!! It was really thoughtful. We will definitely be coming back and telling all our friends about it.

Visited 7 months ago

Sushi Experience №11

Visited 7 months ago

Sushi Experience №12

Went for lunch like every other week. House fried rice and house lo mein. Fried rice came out looking like a glob of poridge and tasted like it was soaked in soy sauce. Sent it back and there supposed cook remakes it and it's seems like the exact same dish we sent back. He came out to explain its a new recipe they're using but a side of fried looks and taste how it normally does.
Fried rice is not steamed rice. You would think an umi chef would know that

Other food was delicious, even the side of actual fried rice

Visited 7 months ago

Sushi Experience №13

Best happy hour and the best bartenders Max and Serina! ❤️

Visited 8 months ago

Sushi Experience №14

I went out to eat with my family, and initially, everything seemed great. The servers were really nice, the service was quick, and the food was delicious. Unfortunately, things took a turn when the manager started yelling at one of the servers. It made the atmosphere really uncomfortable for us. I felt so sorry for the girl ; it was something I had never witnessed in a restaurant before.

Visited 8 months ago

Sushi Experience №15

My experience here was amazing right until the middle of my meal with my family when I over heard a public outburst with the MANAGER of the establishment I overheard the yelling and disrespect he gave to one of his servers this made me and my family very uncomfortable no server should be treated this way. This is not the first time I’ve heard this manger give disrespect to workers in this establishment. I was just in total disbelief when I heard the way he talked to his sever tonight.

Visited 8 months ago

Sushi Experience №16

The restaurant atmosphere was nice with good lighting and moderate background noise. Would highly recommend a reservation, parties of 5 and up require calling the restaurant which is slightly inconvenient. Went without a reservation and was quoted a 30 - 45 minute wait time. The restaurant was moderately busy so the wait seemed largely related to staffing. The entrees were good, the pricing was reasonable and the portion sizes were large. The lychee sour I got from the cocktail menu was phenomenal. The service was attentive but not particularly fast. Overall, we had an enjoyable dinner at the restaurant but if we had gone in with different service level expectations may have been disappointed. I would go back if at the casino but would not go out of my way to eat here.

Visited 8 months ago

Sushi Experience №17

we ordered bbq pork fried rice and bbq pork lomein, tasted like they were left overs from some one else plate. come here often don't order food to go. it sucks!

Visited 8 months ago

Sushi Experience №18

Visited 8 months ago

Sushi Experience №19

Visited 9 months ago

Sushi Experience №20

Seated right away, but service was haphazard at best. Missing ingreduants for sushi rolls. Wait staff did not serve entire table, only one end of the table, we where a party of 7. Should have more than one sanitary facility for a 50 seat reastrant.

Visited 9 months ago

Sushi Experience №21

Visited 10 months ago

Sushi Experience №22

Visited 10 months ago

Sushi Experience №23

Best Orange Chicken in town!!!

Visited 10 months ago

Sushi Experience №24

Service was a little slow. Food was mediocre at best. Had Mongolian Shrimp and beef and broccoli. Meat was gummy. Shrimp was fair sized but dish was bland. Appetizers were tempura Shrimp and veggies ...ok. ...also had pork ribs, now this was amazing!!! Great sauce cooked perfectly. Wish we would've just stopped there. Price was average. Definitely won't return.

Visited 10 months ago

Sushi Experience №25

Visited a year ago

Sushi Experience №26

After some successful casino time, we stopped into Ume for dinner. The happy hour appetizers were yummy. Our meals featured stir fry with filet, chicken ramen, egg drop soup and tuna sushi. Everyone raved about the flavors. Our server, Bianca, was superb. This place is a destination eatery.

Visited a year ago

Sushi Experience №27

I ordered the Lo mein with chicken and beef, the noodles were good, but the chicken tasted gamey and chewy. Their sushi is great and their egg rolls 👍🏽

Visited a year ago

Sushi Experience №28

Visited a year ago

Sushi Experience №29

For This Place Being Inside The Casino The Service Sad To Say Is Such A Disappointment... Service Was The Worst, Our Server Was Rude And Had An Excuse For Every Issue We Had, We Waited Close To An Hour For Refills... Some Of Our Table Got To Eat Before Others That Never Got To Place There Order... Two Bartenders But Yet We Received Our Drinks An Hour Later... Very Disappointing That Even My Wife Had To Get Up To Get Us Our Soy Sauce And Wasabi For The Table... I Do Not Reccomend This Place, Poor Service, Attitude, And Expect To Receive Partial Of Your Order When Eating Here...They Say There Busy But Yet There Sushi Chef And Bartenders Are In Our View Just Hanging Back At The Bar...

Visited a year ago

Sushi Experience №30

Ordered lo mein, and got a spoon. Smelled so bad I didn’t even bother to take a bite. paid and left.

Visited a year ago

Sushi Experience №31

Stayed at CDS for my wife’s birthday and ate here for dinner. Our server was Rosalie and she took such good care of us. The happy hour appetizers were delicious. Calamari, pot stickers, crab puffs and edamame. Our group shared a bunch of sushi and it was all outstanding. The egg drop soup and chicken pad Thai was great too. Overall a wonderful experience.

Visited a year ago

Sushi Experience №32

Visited a year ago

Sushi Experience №33

My husband just picked up two orange chicken and fried rice plates to go. Absolutely horrid looking. Literally gave us scraps. Presentation is unacceptable for what this restaurant and setting claims to be. Honestly could have gotten better at Panda Express or made the orange chicken and rice myself at home. I believe they have very young people working here either that or they are skimping. If you do not have the funds, close the entire restaurant down. This isn't high quality Asian food. It's not even mediocre it's below average. Called to let someone no. No answer. Service is worrisome.

Visited a year ago

Sushi Experience №34

Don't order sushi here. It was about 30 minutes before closing time, I ordered cucumber roll to go instead of whit rice because they are out of it. And this is what I received. Roll was not rolled well and the server dropped the container on the floor then it was handed to me.
Ume chicken wings were crunchy and tasty though.

Visited a year ago

Sushi Experience №35

Second time we come to try to eat and service was refused for no waitress on duty.... 😡😡😡😡

Visited a year ago

Sushi Experience №36

I came here to eat the happy hour items and drink some happy hour cocktails, for some reason the bartender doesn't always hang out in the bar so it takes a while to get a drink. Other than that the drinks are amazing and so are the appetizers! The very next morning I brought my two kids and husband to eat all you can eat sushi it was spectacular, My husband and kids got the sesame chicken and orange chicken and they said it's the best they have ever had! I highly recommend everybody to come to this place!

Visited a year ago

Sushi Experience №37

Beautiful place - UGLY customer service.
This is my first visit here... And besides the hotel itself, it's quickly becoming my last.

When we arrived we called from our room to the front desk to ask the time of the buffet closing, we were told 10. We went down a little after 6 and were told it was closing in 45 minutes.

We ended up at the Asian restaurant Ume, we waited quite a while to be seated, waited to be greeted by our waiter, between all of these waits we ended up 19 minutes late for happy hour, never received one of the drinks that we ordered, received slightly burnt food, then waited for the bill while the wait staff enjoyed a nice conversation at the bar. All in an EMPTY RESTAURANT!

The waiter accused me of taking a picture, I was threatened with calling security to go through my phone if the manager didn't see the pictures I took, and not a single person was apologetic or even felt like the situation needed to improve. The manager comp'd a few items. But the waiter never even showed his face again. Just rude.

So far, I'm disgusted...

Visited a year ago

Sushi Experience №38

I usually eat here, at least once a week. I usually ask for Felicia, who is great! She wasn't here today. Im also a generous tipper. Today, I had a terrible experience with the Hostess. She wore a mask, but it stayed below her mouth. We sat near the entrance, already had our food on the table, and every time she coughed, it was towards our table. Didn't turn her head the other way, or covered her mouth. I politely asked her if she could at least turn the other way when she coughs or put her mask on. She asked me if I wanted to move to another table. I had about 5 entrees on my table and my 92 year old mother in a wheelchair. I asked her if she could just turn her head when she coughs and not towards out table. She said, im going to call security! I told her I wanted a manager. She told me " You started it!" At first, the manager took her side, and asked me if I wanted to change tables. I told him why should I do that when all she needs to do is turn the other way when she coughs???I told him, I'm Not here to cause any trouble, but it's rude to cough towards your customers table while they're trying to eat. I refuse to get sick because of that. He eventually apologized and I did accept it. On my way out as I was pushing my mother in her wheelchair, the hostess forcefully coughed our way. What a disgrace to the resturant! How can you hire rude, inconsiderate, people like that and try to back them up???? AND THEY THREATEN TO CALL SECURITY OVER COMPLAINING ABOUT A MASK AND A COUGH ?????WOW!!!! Sounds like you'll need an attorney just to dine here. I hope the whole world reads this. I did like to come here, but I would rather spend my money where people are treated with respect.

Visited a year ago

Sushi Experience №39

Visited a year ago

Sushi Experience №40

Food was no good!! Taste just like frozen Chinese food and way too oily

Visited a year ago

Sushi Experience №41

Visited a year ago

Sushi Experience №42

Decided to go to the casino. Tried Ume... Really good.
Beyond expectations.

Visited a year ago

Sushi Experience №43

Way different than before!!! Last time I waited for More than 10 minutes and then a cashier come over and asked if we can wait some time cuz Short in personal, this time less than a 2 minutes and we seated, food great 😃👍👍👍👍😃

Visited a year ago

Sushi Experience №44

Food is delicious and bartenders always take great care of me.

Visited a year ago

Sushi Experience №45

Horrible service. Been here two times. First time it was an okay experience. After the second time I will never go back. When we walked up to The host table, host was too busy talking to another worker to acknowledge us. Then she sat us at a dirty table, which no one cared to even come and say hi. So we left.
I guess the restaurant don't really care because they will get customers regardless since they are located inside of the casino.

Visited a year ago

Sushi Experience №46

No me gusto la comida . La ensalada de pepino estaba en mal estado los pepinos Sabian amargos. El Lo mein no tenia sabor y la carne estaba muy dura. El tofu de la miso Soup estaba agrio. Y el sushi tampoco fue de mi agrado. Esperaba mas la verdad de este restaurant. La calidad de la comida y el servicio deja mucho de a desear. La musica esta muy fuerte y no se puede hablar con las personas en tu propia mesa. Se le indico eso a la mesera y parace que se molesto ppr que su respuesta fue la siguiente: "la musisca esta al nivel de el ruido de las personas" eso quiere decir que uno tiene que gritar para oir entre si y mas le suben a la musica🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️

Visited 2 years ago

Sushi Experience №47

Visited 2 years ago

Sushi Experience №48

Visited 2 years ago

Sushi Experience №49

Fantástica comida

Visited 2 years ago

Sushi Experience №50

Crab ragoons, beef broccoli and house - shrimp, chicken and beef option are all delicious. Quick service.

Visited 2 years ago

Sushi Experience №51

Sushi roll is good. I ordered rice and sashimi. Rice was garbage. I mean the worst I've ever put in my mouth. I complained. A Chinese chef came to talk to me. I asked him if he could eat the rice. He said he's an Asian like myself. He would never eat that. He said he agreed with me 100%. That's the shame. He already mentioned it to manager but he never did nothing. Then the sashimi. They put together all the corners and left overs from sushi, and they put that garbage on plate. I had never seen sashimi garbage on my plate $25. At the end they charged me $2 for Rice and $25 for sashimi. It was the worst experience.

Visited 2 years ago

Sushi Experience №52

Good food and service I'll be back

Visited 2 years ago

Sushi Experience №53

One vegan roll option and chef would not make any alterations or exceptions to the menu dishes besides serving it without the sauce. Food was terrible, the service was even worse. Would never go back.

Visited 2 years ago

Sushi Experience №54

Visited 2 years ago

Sushi Experience №55

Visited 2 years ago

Sushi Experience №56

Do not recommend at all , Carissa was my server and acting unprofessional coming to my table telling me the kitchen is going to close if I have anything else to order yet I see other servers sitting new people down ,here she comes with my bill and the fortune that EVERY check gets and she snatches it out of my check book and throws it to a corner . I ask her no fortune cookie with my order and she comes back with a bowl full of them I will not be coming back to this restaurant. On top of everything we seen a mouse run across in the kitchen.

Visited 2 years ago

Sushi Experience №57

Excessive waiting to be seated, while empty space was available as it normally is behind the bar, right side of entrance. Hostess advised it was “space we are getting ready for the night rush”. Meanwhile, we will have you wait 45 minutes to be seated. Ridiculous management.

Visited 2 years ago

Sushi Experience №58

Service was terrible I went for my 50th birthday and needless to say we were all disappointed. I didn’t even eat my food they brought out several wrong items. Took 20 minutes to get water. The server wasn’t pleasant at all. Over priced and underwhelming. We had a party of seven and only 1 ate most of their food.

Visited 2 years ago

Sushi Experience №59

Went there for Mother’s Day! First time there & never returning again!

Visited 2 years ago

Sushi Experience №60

Morher’s Day 2023. Party of 6 adults and 2 kids. Appetizers and sushi were great. Service was great at the beginning. However, once we started getting our main plates our experience started to decline. Our server stopped refilling our waters and sodas. We had to keep asking. Finally, we got more soda but the seconds batch was like watered down. We were missing spoons. One person didnt get their main plate until the rest of the family was done eating (Big mom wasnt happy about it) Ofcourse 18% gratituity was added as expected. But not worth based on the service we received.

Visited 2 years ago

Sushi Experience №61

Went a few days ago and I’m giving 5 stars because of the service … Nicole was our server and she was awesome.. super attentive and suggested the best dishes and man we were not disappointed..thanks Nicole definitely will be coming back to see you!

Visited 2 years ago

Sushi Experience №62

The experience was great overall. The only downside was the Philly roll, the overwhelming taste of Philadelphia cream cheese left no room to taste any other flavor.

Visited 2 years ago

Sushi Experience №63

Visited 2 years ago

Sushi Experience №64

Go here for lunch (until 2pm), the cheap appetizers (until 7pm), or the drinks. The sushi is lackluster, but the service and atmosphere is great. The chicken wraps, egg rolls and gyoza were good. I also really did not like the 'ramen'. The broth was too light and my noodles were not properly cooked.

Visited 2 years ago

Sushi Experience №65

I went to ume with my wife and father in-law. We were about to leave the casino and decided to place an order, not knowing the restaurant was about to close. The female bartender took our order and was very rude about it. 10 minutes have passed and we went back up to the bar area to request a water from one of the workers. The guy gave us waters we gave him 5 bucks tip. He asked if we needed anything else and stated that the kitchen is closed, that was the first time we heard that it was closed. After 20 minutes have passed the female brings our food out to us. The bag was tightened very tight and assuming that we had all the food, we left. Once we got home our shrimp chowmein was only 5 pieces of shrimp and the rest of the to go box was filled with only bean sprouts. There wasn’t any noodles to be found. The Vegas roll we order was non existant, they completely forgot our sushi. The crab Rangoon’s were very dry. We called them but since they were closing we could not get ahold of anyone

Visited 2 years ago

Sushi Experience №66

Visited 2 years ago

Sushi Experience №67

Visited 2 years ago

Sushi Experience №68

Visited 2 years ago

Sushi Experience №69

Visited 2 years ago

Sushi Experience №70

Inside the casino. Very quick service. Average sushi. Crab Rangoon was good.

Visited 2 years ago

Sushi Experience №71

Ayce sushi pretty good

Weeeeelllllllll , today March 11th, 2023,

Place is rocking, went with wife , and we had ayce sushi.
What a huge improvement, waitress was super swamped, but hit our table over and over. We had perfect service. Pasquala (hope I didn't butcher your name too bad)our server was dynamite... Always smiling and was above and beyond... Umi you have stepped up your game . Great place for ayce sushi and more. And getting recognized by a previous server, Carissa who also made sure we were ok.. it's super sweet when people recognize you and remember conversation...

Even though ayce sushi has limited options, you will be full and satisfied.. great place for a date.

Visited 2 years ago

Sushi Experience №72

Great wing plate

Visited 2 years ago

Sushi Experience №73

Great food and great staff!! Took my family for dinner and it was amazing. Got a little of everything. Our server Maxine was phenomenal!! Although there were a lot of patrons at the bar she still took care of us without skipping a beat.

Visited 2 years ago

Sushi Experience №74

Visited 2 years ago

Sushi Experience №75

over 40 min wait (after paying for them) to get TWO sushi rolls !!!.. No one is ever at the bar to take orders

Visited 2 years ago

Sushi Experience №76

Food was horrible, dried out looked like it was re heated from day before.

Visited 2 years ago

Sushi Experience №77

Visited 2 years ago

Sushi Experience №78

very bad service, warm beer, bad experience. their bad service will ruin your night out.

Visited 2 years ago

Sushi Experience №79

We just visited over the weekend, trust me there are better places to eat Asian food and sushi. Paid over $300.00 for 3 people and we all left hungry. The service was great, food mehhh. I would of enjoyed Panda Express and gotten fuller for 1/4 of what we spent here. Not returning. 🙈

Visited 2 years ago

Sushi Experience №80

Food is over priced for what you recieve like a typical captive situation like this casino is. 3.5 stars for food service was barely adequate it amounted to the lady taking our order bringing our food and then finally bring the check after we ask for it. No water refill no what I would consider service. Of course all service is poor at any location in this casino. Clearly the need training or general motivation.

Visited 2 years ago

Sushi Experience №81

The sushi is lack luster and has more to be desired. Most everything else is pretty good.

Visited 2 years ago

Sushi Experience №82

California roll took well over 30 minutes to be “made”. Once arrive needed a fork to be eaten due to the lack of the sushi even being rolled. It was actually served to me just like this. I asked for it to be remade but our server was the bartender and the entire experience was awful. Felt uncomfortable our entire dinner.

Visited 2 years ago

Sushi Experience №83

Love Serena she makes it that much better

Visited 2 years ago

Sushi Experience №84

Place has a great atmosphere, and the staff is super friendly but the quality of food is terrible. Not a place to try for any " first timers ". We got the all you can eat sushi for $28 and all the rolls are made with little meat inside and the meat that IS, is deep fried breaded with extra sushi rice inside. Save your money and go to Festa Buffet instead. The Playboy roll was sub par, but the salmon on top of it, tastes like salmon flavored pork. Bleekk...

One and done.

Visited 2 years ago

Sushi Experience №85

Food, service, and price were fantastic!!!!

Visited 2 years ago

Sushi Experience №86

Visited 2 years ago

Sushi Experience №87

Went to celebrate a birthday.we had reservations but small party reservations are not necessary. Very casual. Inside the Casino del Sol.
Our server "Michael " was friendly, attentive, and we got exactly what we ordered. No mistakes!
House Lo Mein was delicious, egg rolls were ok, sushi rolls were oh so good.

Visited 2 years ago

Sushi Experience №88

This is a good place for a variety of Asian foods. The Battered Sezecuan chicken was spicy and flavorful. The Dan Dan Noodles was a different kind of lo mein but delicious. I highly recommend the Pit Stickers. Prices for main dishes are between $12 and $24.

Visited 2 years ago

Sushi Experience №89

Visited 2 years ago

Sushi Experience №90

Might be the only place left that does all you can eat sushi, I went late and the fish wasn't the freshest, it was just okay.

Visited 2 years ago

Sushi Experience №91

Visited 2 years ago

Sushi Experience №92

I went to this casino every week, Love this place all foods are Delicious very tasty. that Singapore noodles with chicken & Shrimp taste good, Crispy chicken wings tasty full of scallion and garlic Jalapeño , seaweeds with crab meat sour & sweet, the Calamari is most tasty that I can’t get it no where but here only, the calamari has mix baby green Salad sour Sweet, price very Reasonable $14-$20

Visited 2 years ago

Sushi Experience №93

Visited 2 years ago

Sushi Experience №94

Good.

Visited 2 years ago

Sushi Experience №95

This is why I gamble! I cant stay away from this happy hour food!
You can eat sushi for 20. They have really yummy crab puffs! I have never had a bad dinner here. Great workers and great bar! Thats where we sit because we like the Tv and staff! Cherylk

Visited 2 years ago

Sushi Experience №96

Visited 2 years ago

Sushi Experience №97

Awesome place good food

Visited 2 years ago

Sushi Experience №98

Typical casino food. Fairly good Chinese food. Good lunch specials. Good service.

Visited 2 years ago

Sushi Experience №99

Terrible!!!! We even gave it a second chance while we were staying there. Best thing we ordered was the edamame. Save your money and your time.

Visited 3 years ago

Sushi Experience №100

Visited 3 years ago

Sushi Experience №101

Food wasn't as good this time as usual. We normally do a date night but decided to do day. Waitress was not so good either! Disappointing because we normally love to eat here!

Visited 3 years ago

Sushi Experience №102

Ordered some food and was disappointed. The chowmein had no noodles in it and they forgot the rice for the cashew chicken. Won't be going back. There are better Chinese restaurants in the area.

Visited 3 years ago

Sushi Experience №103

The food was great and the service exemplary. We had chicken lettuce wraps, crab rangoons, shrimp lover rolls, California rolls, ramen soup, Mongolian beef, all you can eat sushi rolls, and fried calamari, all delicious. Made for a wonderful evening with family.

Visited 3 years ago

Sushi Experience №104

A little crowded and busy, but it was great!!!!

Visited 3 years ago

Sushi Experience №105

The sushi is wonderful. We also ordered calamari, Pad Thai, and spicy beef, all of which were perfect. I thunk this restaurant is worth the drive out.

Visited 3 years ago

Sushi Experience №106

The worst service in Tucson. Not even bare minimum customer service.

Visited 3 years ago

Sushi Experience №107

Waited here for over an hour slight problem with the order staff very inattentive.

Visited 3 years ago

Sushi Experience №108

Visited 3 years ago

Sushi Experience №109

Visited 3 years ago

Sushi Experience №110

I ordered spicy noodles with curry, and the dish was dry and bland and lacked the basic ingredients. I asked for some sauce and they brought me BBQ sauce??? We won't be back

Visited 3 years ago

Sushi Experience №111

2 out of the 5 things ordered were inedible. This is the only time I've ever sent food back and asked to have it taken off the check. The service was terrible. It wasn't busy at all. The bartender did come over and tend to our table. I think he noticed our server was non existent. I do understand being short staffed, but this wasn't the case.

Visited 3 years ago

Sushi Experience №112

Visited 3 years ago

Sushi Experience №113

Ume is a solid 2 and 2.5 at best out of 5 stars. The price is accurate for portion size, quality, and setting. Sushi was sub-mediocre based off of taste and presentation. I ordered Tofu Pad Thai, and by far. That was the worst Pad Thai I ever had. Tofu had a slimy mushy consistency and broke apart in my noodles. Noodles were stale and the meal was lacking 5 key ingredients (salty, sweet, sour, spicy, and creamy) to Thai food. The only thing that we enjoyed was the service and I give that a solid 5. So if you don’t want to be let down hoping for a descent meal, I would highly recommend you dining out at Ume’s intoxicated.

Visited 3 years ago

Sushi Experience №114

Orange chicken was delicious 😋

Visited 3 years ago

Sushi Experience №115

Bad service!! Sushi disgusting.. skip the Vegas roll.. it's nasty. Food is slop that's served on a plate.. it took our waitress too long to bring a glass if wine. Had to ask for utensils, napkins, our bill.. and to retrieve the bill.. had to ask another server. They need a menu revamp. Sav your money!! We will never go back.

Visited 3 years ago

Sushi Experience №116

The Vegas Roll was horrible as the batter was raw on everyone’s rolls! When we mentioned it to our server she said “yeah it’s hit and miss” which is unacceptable. We then tried the raw sushi and it tasted old. That’s what we get for trying the $25 all you can eat sushi! Never Again!!!!

Visited 3 years ago

Sushi Experience №117

It’s a solid option for dinner when you are at Casino Del Sol in Tucson. We had a great chicken pad Thai for $14, and a very tasty Shrimp salt & pepper dish. The portions were fairly small but certainly adequate. Service from Pascuala was great.
The decor is modest and unpretentious.
VictorB

Visited 3 years ago

Sushi Experience №118

Visited 3 years ago

Sushi Experience №119

Excellent sushi! It beverages disappoints. Last time we were there they were a bit short staffed but they did a good job keeping up.

Visited 3 years ago

Sushi Experience №120

The miso soup had no flavor and was lukewarm. The spicey tuna and salmon rolls were dry, the tuna, yellowtail was not fresh. Service was extremely slow and fair. Overall I would not return or recommend this place.

Visited 3 years ago

Sushi Experience №121

The service was pretty lousy! We were a big party so I guess it didn't matter about service to them since they were getting the gratuity!

Visited 3 years ago

Sushi Experience №122

Customer is good not the greatest, food taste good. For the most part everything my family has ordered has been good. Definitely recommend this place to eat, alcoholic beverages are not great, basic menu from beers.

Visited 3 years ago

Sushi Experience №123

Awful experience. Several people in my party didnt get their food. Waited 1 1/2 hours for the check and they waited until the end to say they couldnt split the check despite taking orders on separate tickets.

Visited 3 years ago

Sushi Experience №124

Max is the best bar tender you can ever ask for.

Visited 3 years ago

Sushi Experience №125

Visited 3 years ago

Sushi Experience №126

Visited 3 years ago

Sushi Experience №127

It was fine, too much rice in the sushi, but we had the all you can eat sushi so I guess that's the trick...

Visited 3 years ago

Sushi Experience №128

Happy hour! Rolls.. crab puffs..dumplings..sake..beer..great service.. good time!!!

Visited 3 years ago

Sushi Experience №129

Great food and drinks

Visited 3 years ago

Sushi Experience №130

Like this place so much went back for take out, they dropped the ball. Got home orderd shrimp low main with no noodles, didnt get my sushi Spicy shrimp roll, fried rice was old. I called many of times, no call back. Was very upset. To far to drive back.

Visited 3 years ago

Sushi Experience №131

Food was okay, a little overpriced for the Lo Mein but it's in a casino, so what can you do? I'm giving this place one star because the service was absolutely terrible. My server walked by my table seven times before she picked up my card so I could cash out and leave. When we first got there she was a little too attentive but I let it ride. You don't want your tables waiting to long when your take their orders, right? Once I ordered everything went downhill. My husband got the AYCE Sushi. It was a long wait between refills and drink refills. We were there a solid 2 and 1/2 hours and could have been, should have been out of there within an hour. I actually saw my server walking around looking for things to do when my card was clearly standing up in the little check holder and all she had to do was cash me out so I could leave. I was really tempted to just walk out and not pay my check.

Visited 3 years ago

Sushi Experience №132

Visited 3 years ago

Sushi Experience №133

Decent food with decent pricing. Food came out fairly quickly. Our waiter did inform us that some food items are premade, and couldn't be modified, even though the menu states it can. Fortunately, we were able to order a couple items to be made vegan.

Visited 3 years ago

Sushi Experience №134

The crab bake is to die for !! And the service is awesome

Visited 3 years ago

Sushi Experience №135

Always tasty and great.. never a disappointment

Visited 3 years ago

Sushi Experience №136

Visited 3 years ago

Sushi Experience №137

I imagine it was an off day for the chef. Non of the Sushi came close to what I have eaten around Tucson. Chef didn't add extra yummy sauce nor was there any Wasabi put on the orders. Took fifty minutes for me to get my order and there were hardly any customers, sad.

Visited 3 years ago

Sushi Experience №138

It's ok

Visited 3 years ago

Sushi Experience №139

Good place to eat

Visited 3 years ago

Sushi Experience №140

Nice place great foods

Visited 3 years ago

Sushi Experience №141

One of our favorite sushi places. Huge menu all of it delicious!

Visited 3 years ago

Sushi Experience №142

Good food but the male server we had was slow and confused and was more interested in the girls he was working with.

Visited 3 years ago

Sushi Experience №143

Love it here! It's always good and the staff is friendly and accommodating.

Visited 3 years ago

Sushi Experience №144

Great

Visited 3 years ago

Sushi Experience №145

For appetizers, I recommend two of my favorite appetizers: The Szechuan Green Beans and Chicken Wraps. The green beans are breaded in garlic, ginger, serrano, and their UME spice. The chicken lettuce wraps are wok-seared in mushrooms, bell peppers, water chestnuts, crispy rice noodles, and their UME special sauce. Keep in mind, the chicken lettuce wraps are quite filling if you are just ordering for yourself.

I am not a big fan of sushi but if I had to recommend sushi, I would recommend the Vegas Roll, it is served in 8 pieces. It consists of salmon, cream cheese, avocado, lightly fried, creamy sesame and sweet ginger soy sauce. To compliment my meal, I always order a Sake Bomb with Sapporo Beer - strong drink!

All the food items I have mentioned, I personally have savored each and every one. My overall experience as a consumer at UME has always been good.

Visited 3 years ago

Sushi Experience №146

Superb service, and great food.Yummy

Visited 3 years ago

Sushi Experience №147

Not fresh. Covered every roll in some sweet "eel" type sauce. Aftertaste was that of an aquarium. Snow crab was imitation crab.

Visited 3 years ago

Sushi Experience №148

Visited 3 years ago

Sushi Experience №149

Visited 3 years ago

Sushi Experience №150

Visited 3 years ago

Sushi Experience №151

We were a little skeptical prior to going. It's in the casino so we weren't sure what to expect. We were pleasantly surprised! I had, my favorite (moo shu) and my husband had hot and sour soup and Thai Fried rice with shrimp...be prepared for some heat!! Server was exceptional, and we plan to go back!!

Visited 3 years ago

Sushi Experience №152

Visited 3 years ago

Sushi Experience №153

Visited 3 years ago

Sushi Experience №154

I placed a to go order at the bar tonight and they didn't take a name. A bag came out about 10 minutes after we ordered and we thought it looked about the size of our calamari we ordered, but we were not given the food. The bartender asked what I ordered and looked over the bags and didn't say it was ready. 15 minutes later, she looked over them again and grabbed a bag and handed it to me that had been sitting there the whole time. After getting out to my car, I looked inside and was more disappointed than the service. There were about 14 small pieces of calamari and half the box was spring mix. It should be called a calamari salad. I can't speak to the dine in experience, but decided to drive almost two hours home and crisp the calamari up in my air fryer. The sauce is good, but hardly worth the hassle

Visited 3 years ago

Sushi Experience №155

I got the Ex Roll, wanted to try something new. Raw is not my favorite. The Japanese Sapporo beer was very good actually!

Visited 3 years ago

Sushi Experience №156

All you can eat sushi was just rolls, very basic ones quality wasn't that great, I'm used to much better

Visited 3 years ago

Sushi Experience №157

Perhaps the most affordable sit down restaurant option at the casino.

Visited 3 years ago

Sushi Experience №158

Visited 3 years ago

Sushi Experience №159

Visited 3 years ago

Sushi Experience №160

Food is amazing happy hour is great 👍
One problem need to have more fun and Engaging bartenders, felt like we were bothering them. While sitting at the bar.
Went back to sit at a table the younger Waitresses not only looked like they didn't want to be there but acted that way too.
Like I said the food is amazing.

Visited 4 years ago

Sushi Experience №161

Max is the best bartender in Tucson! She works her *SS off, always with a smile accommodating each and everyone’s nom nom needs... I couldn’t be more impressed!

I suggest eating at the bar if you’re in a hurry, but if you lost or down on your luck... go elsewhere. Best place to check in when @ Del Sol!

Visited 4 years ago

Sushi Experience №162

Continue to try and support Casino del Sol but this time it was horrible. I understand you haven't enough servers due to Covid heard it plenty but cold food stale won tons and took forever to get honey for my hot green tea( they finally had green tea) I just can't take it anymore so as the saying goes I'm Done! Guess I will eat before I head out to the Casino . Totally disappointed 😞. If you purchase the all you can eat Sushi in the time it takes to get to you second portion you're done with having to wait. So you might just skip Ume altogether.

Visited 4 years ago

Sushi Experience №163

Horrible, horrible customer service. Decent food. Their hostess Alexis was rude and after waiting about 10 minutes while she talked to other staff,, she stated there was a wait list when the restaurant was empty. When we asked to be put on the wait list, she refused and stated they were short staffed, so they wouldn't be serving anyone for the rest of the night. It was 8:30PM when we went. They close at 10. We saw spots open at the bar, sat down, and was served minutes later. The atmosphere felt tense because the staff just wanted to leave. Food was okay, nothing special for what you are paying. Try one of the other restaurants in the casino if you don't want to feel extremely uncomfortable and rushed.

Visited 4 years ago

Sushi Experience №164

Staff was unbelievably rude/passive aggressive. The hostess gave us 4 different excuses for why she wouldn't seat us, allow us to join a waitlist, or join our friend's table despite the place looking half empty (it's full, the wait list is too long, they are short staffed...) so we ate at the bar area after realizing it was open seating.The bar wait staff made it obvious they did not want to serve us even though it was an hour before closing time. Two people sat near us and the waitstaff refused to even give them a menu until they said they would just order to go. We would have left had it not been the only semi decent food place open at 9pm on a Sunday. Giving 3 stars because the food was okay.

Visited 4 years ago

Sushi Experience №165

The sushi here is my favorite! We got coconut shrimp and it was over cooked. The poke bowl was missing seaweed salad plus it wasn't that good.
Waiter was helpful and he made sure we got what we needed.

Visited 4 years ago

Sushi Experience №166

Visited 4 years ago

Sushi Experience №167

Visited 4 years ago

Sushi Experience №168

Outstanding customer service and Food. Thank you ☺️

Visited 4 years ago

Sushi Experience №169

💯 best value for AYCE sushi. It’s $20. Get there in time for happy hour, and get some cheap drinks with it. The menu is limited to maybe 8 or 10 rolls to choose from. Whatever it is super cheap.

With that being said, the rice is hard and not good. I felt nauseas afterwards. The spicy salmon was particularly sus.

Visited 4 years ago

Sushi Experience №170

Sushi is OK I guess. Hefty in rice, skimpy on the fish. The cucumber in the rolls was bitter.

Visited 4 years ago

Sushi Experience №171

Visited 4 years ago

Sushi Experience №172

Service was okay. The rice in the rolls were unusually tart/sour.

Visited 4 years ago

Sushi Experience №173

Ok meal, service is slow.

Visited 4 years ago

Sushi Experience №174

Good food we had both Chinese and Japanese dishes

Visited 4 years ago

Sushi Experience №175

Went with an hour and fifteen minutes to be there for lunch. They were not very busy took several minutes to seat us and took even longer for a waitress to even come to our table. Ordered the all you can eat sushi and didn’t get served till we literally had to run out the door. An hour and ten minutes to get three rolls during their lunch time special is not acceptable.

Visited 4 years ago

Sushi Experience №176

Good food love to go there. Must say it is better to sit at the bar than a table. Past 2 times this month our waitress seem to not want to be there. Much less work.

Visited 4 years ago

Sushi Experience №177

Max, Murphy, Cara and Serina are the consummate professionals. Best bartenders in town! You won't go wrong sitting at the bar and enjoying some happy hour drinks and fare. Ask for Murphy's green tea shot...they're delicious!

Visited 4 years ago

Sushi Experience №178

The service was great. I enjoyed the meal. I will be back again soon.

Visited 4 years ago

Sushi Experience №179

Server was amazing and food was good

Visited 4 years ago

Sushi Experience №180

Food was better before covid

Visited 4 years ago

Sushi Experience №181

Visited 4 years ago

Sushi Experience №182

Great staff great food

Visited 4 years ago

Sushi Experience №183

Terrible Service and Staff of Servers - especially Bar Area!

Visited 4 years ago

Sushi Experience №184

I absolutely love this place go in for happy hour a lot of the menu items are half off food is always fresh and staff is always friendly

Visited 4 years ago

Sushi Experience №185

I love the del sol roll...the prices are great as well

Visited 4 years ago

Sushi Experience №186

We Love Sunday Happy Hour..Bartender Murphy is the best!

Visited 4 years ago

Sushi Experience №187

Excellent sushi. Good s ervice

Visited 4 years ago

Sushi Experience №188

They did not know how to keep track of the seating. Manager Omar was very rude. Oder Kung pao chicken for the peanuts and the plate had none of them. Our server Ariana was very nice. Asked to speak to a manager and Omar came out still being rude and unhelpful said he would take off that plate for us and we still ended up paying for it. Had to wait until he was able to come back to the table to help and finally take it off but still blamed our server for it instead of taking responsibility for forgetting. Had very bad experience and it's not good to see how he treats the staff in front of the guests.

Visited 4 years ago

Sushi Experience №189

Visited 4 years ago

Sushi Experience №190

Great go to in Tucson. Always pleased going here.

Visited 4 years ago

Sushi Experience №191

Visited 4 years ago

Sushi Experience №192

Love service n food happy hour is great

Visited 4 years ago

Sushi Experience №193

Visited 4 years ago

Sushi Experience №194

Great sushi and Asian food and great service one of my top favorites

Visited 4 years ago

Sushi Experience №195

Love this place Maxine the bartender is always on point and always gives us top of the line service. She makes our visits enjoyable and fun.

Visited 4 years ago

Sushi Experience №196

Good sushi

Visited 4 years ago

Sushi Experience №197

Food was good poke bowl did not have the ingredients the menu had but still good. I asked for gluten free soy sauce and our waitress said they don't carry it. Weird because the last two times they had it. She asked me do you want the regular one. I told sorry no I can't have gluten I get sick. She just looked at me.

Visited 4 years ago

Sushi Experience №198

Restaurant was not busy, but service was still slow. Beer smelled and tasted of soap, when our entree arrived, the Mongolian Beef and side of rice were cold, and we had to ask what had happened to our appetizers. Pork spring rolls, egg drop soup, and Lodi Chardonnay were good. Duck salad pedestrian. Had to flag down servers other than ours to send back beer, etc. Maybe the sushi is better, but we won't be back to find out.

Visited 4 years ago

Sushi Experience №199

New changes werent so good, tastes different

Visited 4 years ago

Sushi Experience №200

Visited 4 years ago

Sushi Details
  • 9 sushi photos
  • 200 sushi reviews
  • 3.5 Sushi Rating
  • Reservations: +1 520-838-7177
  • Menu Website: https://www.casinodelsol.com/dining/ume
  • Sushi Address: 5655 W Valencia Rd, Tucson, AZ 85757, United States
  • Sushi Map: 32.1312887, -111.0868383
Specialties
  • Sushi restaurant
Sushi Hours
  • Sunday: 11 AM–10 PM
  • Monday: 11 AM–10 PM
  • Tuesday: 11 AM–10 PM
  • Wednesday: 11 AM–10 PM
  • Thursday: 11 AM–10 PM
  • Friday: 11 AM–11 PM
  • Saturday: 11 AM–11 PM
Service options
  • Takeaway: Available
  • Dine-in: Available
  • Delivery: Available
Highlights
  • Fast service: Available
  • Great tea selection: Available
Popular for
  • Lunch: Available
  • Dinner: Available
  • Solo dining: Available
Accessibility
  • Wheelchair-accessible car park: Available
  • Wheelchair-accessible entrance: Available
  • Wheelchair-accessible seating: Available
  • Wheelchair-accessible toilet: Available
Offerings
  • Alcohol: Available
  • Beer: Available
  • Cocktails: Available
  • Coffee: Available
  • Happy-hour drinks: Available
  • Healthy options: Available
  • Small plates: Available
  • Spirits: Available
  • Vegetarian options: Available
  • Wine: Available
Dining options
  • Lunch: Available
  • Dinner: Available
  • Dessert: Available
  • Seating: Available
Amenities
  • Bar on site: Available
  • Toilets: Available
Atmosphere
  • Casual: Available
  • Cosy: Available
  • Trendy: Available
Crowd
  • Groups: Available
  • Tourists: Available
Planning
  • Accepts reservations: Available
Payments
  • Credit cards: Available
  • NFC mobile payments: Available
Children
  • High chairs: Available
Parking
  • Free of charge street parking: Available
  • Free parking lot: Available
  • Parking: Available