Kaizen PHX

This place gets 5 stars across the board. Food, service, and atmosphere are on point. The food is light and refreshing. After sharing 2 apps, 2 entrees, a sushi roll and dessert - we were pleasantly full (but not that heavy thanksgiving meal full). The entrees aren’t large but thoughtful in flavor and presentation. With specials that not change seasonal but monthly! The service was friendly and helpful with questions. Continuous water and checking in just the right amount of time. The atmosphere is this cool retro building that has been modified for businesses. The decor and vibe plus lighting gives it a sleek comfortable atmosphere. Perfect for a date or special occasion. It also has a killer happy hour on food till 6.

Visited 2 years ago

Update July 2024 - Kaizen is listed as “closed” but it’s not. They are trying a new business model of opening for pop ups twice a month with fixed priced meals. Look at their social media and website for details. I have included a sample menu and pictures of their first pop-up. Very reasonable price for $55 per person.

Just south of downtown Phoenix, Kaizen embodies the Japanese concept of continuous improvement, translating it into an artful fusion of meticulously crafted sushi and omakase dining. Their respectful application of this ethos shines through each dish, delivering a superb sushi experience by marrying the finest ingredients with a chef's detailed dedication to the craft. Our culinary exploration unfolded through five diverse courses, commencing with the creatively constructed Chawan Mushi soup—featuring egg custard, crab, scallops, shrimp, and seasonal vegetables. Transitioning through a traditional nigiri assortment, grilled octopus, braised miso short ribs, to a delightful dessert trio, Kaizen's innovative touch permeated every dish. Their commitment to innovation, coupled with an understanding of how food bridges cultures, makes Kaizen a standout culinary destination deserving of high recommendation, offering an exquisite journey of flavors and culinary craftsmanship.

Visited a year ago

We stopped by because of their awesome happy hour deals. The sushi is a bit overpriced if it's not happy hour, so we only come during that time. Service is very nice- as is the owner. The quality of the food is pretty good, and I like how they come up with original drinks. I also like that they have a decent vegetarian selection. The interior is sleek and clean, and usually seems to be poppin.

Visited 2 years ago

Great food, atmosphere and service. Food was delivered really fast and it was very tasty especially the crudo raw plates. My server Kiki was great and made some great recommendations. Personal favorite is the king salmon crudo

Highly recommend!

Visited a year ago

As a sushi connoisseur, I can say that Kaizen is THE PLACE to go in Phoenix. We have eaten at many a place on the west coast and by far, for AZ, this is the spot. Fish on point. Excellent service. Kitchen stays open up to 10 mins before closing. Full bar. Just a wonderful experience.

Visited a year ago

We went for a quick bite for happy hour. They were expecting full capacity but graciously still fit us in. We ordered several sushi rolls and a couple fried dishes. The tempura batter was light and fluffy, the way it should be. The ginger and wasabi were fresh which speaks to the quality of the restaurant. The sushi rolls were served at the right temperature and in bite-size pieces. They were well compressed so they didn't fall apart when you pick them up or dip them. The decor was well put together and I loved the modern layout but it was a little confusing knowing who the host/hostess was due to where the entrance was located. All the food was delicious and well prepared. The rolls were good, but won't blow you away (Which I believe is a product of eating sushi in the desert). The only negative was related to how new the staff clearly is. They had great customer service but the front-of-house didn't have their process "fine-tuned".

Would recommend for a casual night out, happy hour with friends or a relaxed date. Make a reservation on busy nights.

Visited 4 years ago

Went in for a quick bite for happy hour. The quality of the fish is just so good. The salmon was fresh, the rice is just right. The portions are huge even for happy hour. I got a veggie tempura for $6 that was bigger than my hands. The tuna roll is good as well! Service is nice, Chef Munoz knows how to pick his fish!

Visited 4 years ago

Very cool ambiance we were seated right away. We were coming from a different sushi place which was unsatisfying. Kaizen on the other hand was 100 percent satisfaction! Rolls and drinks were 1/2 off because of happy hour. That steak was fire!!! Will definitely coming back! Service and food are sooo worth it!

Visited 2 years ago

Visited 6 months ago

Visited 6 months ago

Visited 7 months ago

Update July 2024 - Kaizen is listed as “closed” but it’s not. They are trying a new business model of opening for pop ups twice a month with fixed priced meals. Look at their social media and website for details. I have included a sample menu and pictures of their first pop-up. Very reasonable price for $55 per person.

Just south of downtown Phoenix, Kaizen embodies the Japanese concept of continuous improvement, translating it into an artful fusion of meticulously crafted sushi and omakase dining. Their respectful application of this ethos shines through each dish, delivering a superb sushi experience by marrying the finest ingredients with a chef's detailed dedication to the craft. Our culinary exploration unfolded through five diverse courses, commencing with the creatively constructed Chawan Mushi soup—featuring egg custard, crab, scallops, shrimp, and seasonal vegetables. Transitioning through a traditional nigiri assortment, grilled octopus, braised miso short ribs, to a delightful dessert trio, Kaizen's innovative touch permeated every dish. Their commitment to innovation, coupled with an understanding of how food bridges cultures, makes Kaizen a standout culinary destination deserving of high recommendation, offering an exquisite journey of flavors and culinary craftsmanship.

Visited a year ago

Good place to take a good meal and a soft drink, pretty good place and ambient

Visited a year ago

Always 10/10! Food and service is excellent! My favorite sushi spot in AZ!

Visited a year ago

Visited a year ago

I'm ashamed to say I didn't take enough pictures. I was in the moment. The atmosphere is urban industrial and very well lit. I loved the ambiance, very posh. Their ahi tuna is arguably the best I had. They have local saki from Holbrook. The options on Wasabi were magical. I definitely will be back.

Visited a year ago

Visited a year ago

Sushi and drinks are always super good. Music was BLARING over our table & none of us could hear one another. Also our server didn’t check in on us often which was a bummer for the price you’re paying for food & service

Visited a year ago

Visited a year ago

Visited a year ago

As a sushi connoisseur, I can say that Kaizen is THE PLACE to go in Phoenix. We have eaten at many a place on the west coast and by far, for AZ, this is the spot. Fish on point. Excellent service. Kitchen stays open up to 10 mins before closing. Full bar. Just a wonderful experience.

Visited a year ago

So glad to get out for some great sushi and drinks. Kaizen is what it is all about. Thanks for the experience! Great bar service.

Visited a year ago

Visited a year ago

We loved this restaurant. Great food & fun ambience!

Visited a year ago

Had dinner with my wife here last week. Outdoor patio was great. It was cool and had a great view of the murals on the bldg across the street. The restaurant itself was very warm and inviting. The food was good. Service (Kiki) was prompt and friendly. We had sushi and a poke appetizer. For dessert we had the poached pear which my wife raved about all nite long. Lol. Altogether a good experience, the only negative for me would be the loud irritating music. Also, there is a 20% tip included for happy hour. I would go back. It was a very cool place.

Visited a year ago

What a difference a few years can make!! Music was no longer a main feature!! Food was visibly fresh and well managed, staff was quick, accurate and ready with paper menus. Sashimi platter features were well cut, fresh. Calamari app is crisped just right, not overcooked or under cooked. Sushi rolls I had N Lights and Señor Larry, rice was perfect!! Not overly soft or under done.
Great time!! Would actually take friends or family!!!
Non alcoholic mix drinks are available on request.

Visited a year ago

Visited a year ago

MAKE RESERVATIONS - The food is good and happy hour prices are worth stopping in to check out (honestly I wouldn't come if I was paying full price). BUT I have been here now multiple times, the first time we were turned away with no reservation (yet the restaurant appeared to be empty), so then the next handful of visits we made reservations to see your establishment not even a 1/3 filled or busy during our entire meal(s) (our time there was between 3 pm to 5 pm) just doesn't line up and honestly a little annoying.

Visited a year ago

I thoroughly enjoyed the Hamachi Shiso Agauchile paired with Clarified Shiso Aguachile (what a smooth cocktail) as suggested by my server Ethan. Afterwards I had the delicious New York Strip paired with wine. What an amazing experience, I look forward to my next visit. 🍽️

Visited a year ago

Great food, atmosphere and service. Food was delivered really fast and it was very tasty especially the crudo raw plates. My server Kiki was great and made some great recommendations. Personal favorite is the king salmon crudo

Highly recommend!

Visited a year ago

Great food and service. Try the house rolls you will not be disappointed.

Visited a year ago

Delicious food and great drinks. The sushi is fresh and thoughtfully crafted. The menu changes periodically with the seasons.
Kaizen is a hidden gem in downtown Phoenix.

Visited a year ago

This place is AMAZING!! Service, outstanding. Food, insane. Drinks, unique and delicious. All in all, what a great spot! We came with a small group for a dinner before a concert and it was just fabulous. The crab wontons are so GOOOODDD…. Try this place! You won’t be disappointed!

Visited a year ago

Visited a year ago

Parking: there's a lot attached and it wasn't at all obvious that that's for Kaizen. It is; you're safe to park there.

Absolutely fantastic sushi. Had the Señor Larry which was an amazing Mexican/Japanese fusion. The NY strip with a sake/miso reduction was incredible. The miso soup was fine (good, not great — nothing to write home about, but also not mad I got it). Will definitely go back.

Visited a year ago

The food is great and the potstickers are my favorite

Visited a year ago

Went during happy hour on a saturday around 430pm. It was relatively empty but started to fill up as we left. There are a lot of available options during happy hour, but they do add am automatic 20% gratuity from the original cost, which they are transparent about.

The food itself was fresh tasting and each dish was worth getting. The vegas roll was definitely the favorite of the sushi. I would also recommend the chicken karage and bacon chicken skewers. Im not a cocktail person so I cannot speak on those but they have a variety of options, including some seasonal stuff.

Visited a year ago

Definitely go during happy hour! Their espresso martinis were to die for! Service was top notch!

Visited a year ago

Loved the vibe and atmosphere! Our server and food were both amazing. Can’t recommend enough.

Visited a year ago

The manager, Jason, helped me with a large party reservation for 30+ people for our engagement party. Jason and his team were extremely helpful and our special night went smoothly. Service was excellent and the food and drinks were great too.

Thank you Jason and team!

Visited a year ago

Sushi and drinks are amazing

Visited a year ago

Visited a year ago

This place is an AZ gem. Some of the best staff and management along with great food. Customer service is an A+, and the staff makes you feel like family. Very wonderful location right near Chase Field and downtown Phoenix. Shoutout to the chefs and waiters at this location. ❤️

Visited a year ago

Big fan. This is a one of our regular spots. We love it.

Visited a year ago

The sushi tasted very good but I’m pretty sure the tiny chicken skewer that me and my girlfriend waited 30-45 minutes for made us sick for a whole week. Stick to the sushi here? Idk oddball experience maybe...

Visited a year ago

We visited for Happy Hour and made sure to try several dishes that we had been curious to taste. Everything was so delicious that we couldn't wait to take a picture and immediately started eating! I'm a big fan of the pulpo/octopus dish. The texture was perfect. I was pleasantly surprised by the gyoza dish, as well. The attention to detail in this dish elevated it from a humble appetizer/side dish to one of the highlights. The sushi was fresh, tasty and playful. It takes a great team to pull off the aspects of great food, great service, and great atmosphere. Kaizen consistently brings it! Can't wait to go again!

Visited a year ago

Had the best time meeting my friends here for a weekend happy hour. Very cool vibe. The food was great. The HH menu gives you a lot of choose from. Service was awesome. The staff was very friendly and personable. I’d definitely come back.

Visited a year ago

Laid back. Hidden gem

Visited a year ago

Visited 2 years ago

It is a great place to eat sushi in Phoenix, the atmosphere is great, vintage place converted in an amazing restaurant 😀 👌

Visited 2 years ago

This place gets 5 stars across the board. Food, service, and atmosphere are on point. The food is light and refreshing. After sharing 2 apps, 2 entrees, a sushi roll and dessert - we were pleasantly full (but not that heavy thanksgiving meal full). The entrees aren’t large but thoughtful in flavor and presentation. With specials that not change seasonal but monthly! The service was friendly and helpful with questions. Continuous water and checking in just the right amount of time. The atmosphere is this cool retro building that has been modified for businesses. The decor and vibe plus lighting gives it a sleek comfortable atmosphere. Perfect for a date or special occasion. It also has a killer happy hour on food till 6.

Visited 2 years ago

I have no words. Green tea cheesecake all day every day. It literally changed my life.

Visited 2 years ago

The staff was incredibly accommodating, going above and beyond to ensure our dining experience was exceptional. The service was fast and efficient. The quality of ingredients was evident, and the presentation was top-notch. Great vibes as well and without a doubt, I will be returning in the future. If you're looking for a memorable dining experience, I highly recommend giving Kaizen a try.

Visited 2 years ago

Wow- food was great- service awesome.
Amazing sushi plus unique options. We had the Ribeye too which was excellent.
Surrounding area was great as well- definitely coming back soon

Visited 2 years ago

😋

Visited 2 years ago

We stopped by because of their awesome happy hour deals. The sushi is a bit overpriced if it's not happy hour, so we only come during that time. Service is very nice- as is the owner. The quality of the food is pretty good, and I like how they come up with original drinks. I also like that they have a decent vegetarian selection. The interior is sleek and clean, and usually seems to be poppin.

Visited 2 years ago

Incredible place to eat. The quality of the ingredients used is amazing, you can feel it with every bite, even making something so simple as miso soup to be delicious. We tried a bunch of different things on the menu and none failed to deliver.

Really all you need to know is how awesome the food is, but it's also a really well rounded experience. Happy hour is a great value; setting is cool; service is also top notch, had an issue with one dish and they dealt with it comprehensively and did more than what I would have asked for

This is very easily a must go and has to be top 5 restaurants in the Phoenix metro area

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

Pretty sure this place gave me food poisoning. Waited 45 minutes for a chicken skewer after being told it was “coming out soon” 3-4 times. Was handed the bill without all of my food having even come out. Happy hour so it was a mandatory 20% gratuity despite the subpar service.

Since I had to go on antibiotics for the food poisoning (I still have to eat clear liquids), I looked up Kaizen on the AZ food inspection list. Under this address, the most recent inspection was in July showing that their meat fridge was above regulation (50 degrees instead of under 40°). This earned a B grade and the inspection website says that a follow up inspection is required within a week. However, there is no follow up inspection listed.

2 stars because the sushi tasted good, but it’s not worth the amount of money I’ve spent on doctors visits, throwing up all night, and infection that’s resulted.

Visited 2 years ago

Visited 2 years ago

I got sick just after coming here and was worried i got hit with food poisoning. But with my most recent doctor visit, they believe it is not the case. Regardless, i wanted to complement the manager and his team for their reply, the following converation we had and the excellent customer care and reassurance of the way they handle their food and shipments. I recommend them and am very glad to confirm they have a clean and safe resteraunt with good food.

Visited 2 years ago

Visited 2 years ago

The staff was really friendly, the parking was awesome, food was amazing and the place itself was really cool. Definitely will be visiting again!

Visited 2 years ago

Great vibe here. Not too noisy but energetic enough to be engaging. Great sushi and sashimi selection and the service is top notch!

Visited 2 years ago

Exceptional food and service, loved every bit of it and will definitely return! If you have any event in downtown, this is a must for pre event dinner. Bonus that the parking is so simple, and easy to access...especially for a downtown restaurant!

Visited 2 years ago

The best sushi & happy hour in Phoenix! Perfect for date night, a great sushi experience with only the finest ingredients. The food and drinks were delicious, the music and casual vibe were great and happy hour are 50% off the entire menu from 4 pm - 6 pm. I recommend making a reservation (yes, you can make reservations for happy hour). This hidden gem, Kaizen PHX is located inside the Lawrence Building, a co-working space.

Favorite cocktails:
* Seicho cocktail
* Kaizen Old Fashioned

Our food favorites from date night:
* Edamame
* Snow Crab wontons
* Papas Fritas
* Yakisoba Donburi Bowls
* What happens in Vegas roll
* Avocado roll
* Salmon Sashimi Roll

Visited 2 years ago

The Caribbean King roll was the highlight of what we ordered. I would get this roll again and maybe try someone there items on their menu. The food comes out really fast and our waitress Rachel was a delight.

Visited 2 years ago

My go to sushi spot. They have a great happy hour deal for food and drinks and always have the freshest sushi.

Visited 2 years ago

Love this restaurant

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

Easy going spot in warehouse district. Inside reminds me of Culinary Dropout in Tempe as a shared building. We went with another couple and just hung out until closing on a Saturday night. Service was attentive and friendly. Manager checked in on us often.Order-to-service is quick. Creative bar drinks. If getting the coffee drink, specify sweet or unsweetened. The karange appetizer - soy marinated chicken bites is really good - enough for four of us to share. The shoshito peppers are hot and "alive" (not literally but see video!). We ordered several items. Carribean King and Senor Larry went over best. The latter was crunchy.

Visited 2 years ago

This place was crazy good. Plates were visually stunning and crazy delicious. Explosion of flavors in your mouth. Everything we tried was fenomenal.

Visited 2 years ago

From the moment we came in to the end. Service and food was phenomenal. Will come back, and we came back. Same awesome food and service.

Visited 2 years ago

Top-notch sushi! We all shared ten dishes and all were excellent and well-presented. Great seasoning on the spicy edamame. Happy hour pricing is excellent with tons of options. Restaurant is hidden in what looks like a We Work converted warehouse, with no signage, so just trust Google Maps and enter at the center of the parking lot.

Visited 2 years ago

Visited 2 years ago

For someone coming in from out of town, this was a tad difficult to find. It is the Larry Building, but the sign for Kaizen is quite small. Once we found it, my colleagues and I were instantly blown away by the ambiance.

Everything was clean, modern, and eclectic. The only negative I would say is the music was too loud for my taste.

The miso soup was divine, as was the nigiri and rolls that we purchased. Everything comes out as it's done so we all ate off each other's plates to taste everything. If I am ever in the Phoenix area, I will be visiting Kaizen!

Visited 2 years ago

This place is awesome all around & definitely a must try!!

Visited 2 years ago

Happy hour is the best!

Visited 2 years ago

The food is pretty good but the service is exceptional. Believe it or not, the coffee is amazing. Great atmosphere, especially at night. Definitely worth it for happy hour!

Visited 2 years ago

My sisters and I came here for their Happy Hour, we were seated right away every member of the staff we came in contact with was so kind. Food came out fast and was delicious!! I have dreams about the Caribbean Jack, perfectly portioned ingredients in the roll, great balance of sweet and savory. 10/10 recommend!

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

Great sushi and cocktails. Forgot to take pics because everything was great. Scallops!! Delicious. My favorite drink was the Islanders old fashion. Nice spice bitters and uses coconut rum!

Visited 2 years ago

Great find with authentic fresh food and amazing service.

Visited 2 years ago

Visited 2 years ago

My go-to place for sushi in the city. The quality of food is unmatched.

Visited 2 years ago

Visited 2 years ago

I went to Kaizen with my grandmother during happy hour (3-5pm) after seeing it listed as the number one sushi place in Phoenix, a title that was definitely deserved. I took my service dog and staff provided her with water and were very respectful. I do recommend reservations as without any you will likely be seated outside. It’s very rare you have food that elicits joy but every bite of sushi here did just that.

Visited 2 years ago

5 STARS PLUS PLUS!! Great quality food. Great service. Great atmosphere. Kiki is the best.

Visited 2 years ago

Now this is the spot. Not only is happy hours one of the best, the atmosphere is wonderful if you love an urban feel.

Visited 2 years ago

I like this place overall but had a negative experience today. Unfortunately, they charge a 20% mandatory tip during their happy hour regardless of party size. Additionally, this 20% tip is not on the actual total (including the half off happy hour discount) but instead a percentage on what the full price of those items would’ve been. I have never seen a place do something like this. Honestly, makes me seriously question what the baseline hourly rate for their employees is… as they are not only forcing a 20% tip, but also configuring that percentage as if you bought the items full price. This is really unfortunate because the food, drinks are really yummy and the ambiance is nice also.

Visited 2 years ago

Best happy hour in all of Phoenix!

Visited 2 years ago

Great coworking space for remote workers. Easy place to meet for business meetings. Lots of food options.

Visited 2 years ago

It is a great place with awesome music and outstanding sushi creations

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

Great spot for happy hour. Who can resist 50% off everyday?! Cocktails were very good!

Visited 2 years ago

Came here during happy hour and got a feast once we found out everything was 50% off during happy hour.

The service was great, everyone was nice, the crowd was slow at first when we arrived but was fully packed once we left.

The food was excellent, we tried one of everything it felt like and would definitely try everything the servers recommend, they knew the menu best and they delivered.

The cocktails were delicious, we got the Mezcal Cocktail and the Lychee Martini, both of which were refreshing.

This place feels like a hidden gem, so if you’re lucky to stumble upon this place, I highly recommend checking them out!

Visited 2 years ago

Good sushi. But isn’t sushi always good. For me, it pretty much is. Higher priced tho, and not higher caliber ingredients and flavors and textures than my less expensive favorite sushi spot. 🍣 NOT worth the extra cost for honestly less than prime sushi.

Visited 2 years ago

I’ve been in phoenix off and on for the last year, and have wanted to come here. Finally found the time while at an event nearby, and it was worth it. Atmosphere and building are really nice. I’m surprised there wasn’t more people in the restaurant, and the building itself. Food was really good, and service was good as well.

Visited 2 years ago

Went there to check it out. Let's just say we will go back for sure! We went during HH, and everything was so good. Sushi, drinks, and service. Nicole, our server was so nice and informative. It's a must place to go!

Visited 2 years ago

This place is great. There was 7 of us for a birthday dinner and we really enjoyed ourselves. All of the food was delicious and unique. Our server Riley was on point too, thanks Riley!

The only complaint I had was the table and chairs, since it was a large party they had to put 2 round tables together which was kind of weird, and the chairs were not comfy at all.

However we had such a great time and the food and service were so good that I wouldn't let the table setup affect the rating because it was well worth it!

Visited 2 years ago

Get the ceviche, it was the best dish by far!

Visited 2 years ago

I don't like the open space model bc you cannot have a conversation with a group of a lot of people. Also my miso soup was lukewarm at best, gyoza was good, the star though was the vodka gimlet...best one I've ever had.

Visited 2 years ago

Looking for a downtown adventure without the headache of being downtown then this is the spot for you

As cozy as a warehouse can be you walk in and slightly turn left to be greeted by a hostess.

We adored our waitress as she helped us navigate all thing’s delicious

I highly recommend their gyoza as a starter as they are not served like many other places and have a textured crust about them that slowly melts as you eat them

The cocktails are also delicious and the bartender does a great job of offering a variety of options to be perfectly paired with the dishes you’re eating

Add this spot to your must try list and enjoy your night

Visited 2 years ago

A true gem, believe the reviews! Masquerading as a breakfast place in the morning and sushi in the evening, the atmosphere is stunning open and modern. Really unique menu, best potstickers or gyoza that we've ever had. The poke cones were a never before item, and we just had to try. Met all of our expectations.

Our server was outstanding, we even had a personal bonding. Super close to the stadiums. Will definitely be back

Visited 2 years ago

Okay so first of all let’s start with the happy hour everyday from 3-5. Even Saturdays! They do 50% off the whole menu and they add 20% gratuity which I honestly…think is more than reasonable. Literally only one thing that isn’t on the half off and it’s the steak which honestly to me is outrageously fair. Okay so pro-tip…look at the menu before you come and get some stuff put in right away because rightfully so, the place is packed. Also let’s talk about the cocktails. They’re beautiful and also half off during the happy hour. Everything is wonderful and delicious. Highly recommend, especially ag happy hour!

Visited 2 years ago

Been going there since they opened... Best in Phoenix

Visited 2 years ago

Visited 2 years ago

We had almost everything on the menu, and we shared it. It was great 👍.

Visited 2 years ago

The dishwasher here and I love they place good food and vibes

Visited 2 years ago

Visited 2 years ago

Came here for happy hour with a friend. Love that it’s half off the entire menu. We really enjoyed the atmosphere, food, and drink! HIGHLY recommend the Black Berry Pie drink!!

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

It's my neighborhood spot so I sometimes go for a quick bite by myself. Got seated quickly at the bar. Very busy Friday happy hour. Food is always top notch. Bartender was friendly and very quick. Total pro. As someone who has done my share of restaurant work, I am very happy to have a well run place like this. On the one occasion they had no seats (Elton John was playing next door) they apologized for not being able to seat me and gave me a card for a free tuna roll. That kind of class has insured my return business.

Visited 2 years ago

Food was great in taste, service was also great. The food however was lagging in quantity. Out side of the Yakisoba bowl we ordered (which was very good), everything else from the apps to the other entrees we re small portions. For the price, I was hoping the size and/or quantity of food would be greater. The spicy edamame needs to be scaled back a spicy level or two. We loooove a good spicy meal but that was over the top. The negima yakitori skewers were very good, but again very small in portion, for the price you pay. The sushi portions for the price, were a bit disappointing. Great ambience for this place.

Visited 2 years ago

NEW VISIT REVIEW 4 April 23
The staff seem to have changed somewhat. They are still just as friendly and hospitable, but the quality of service was slightly decreased on this visit. On an average busy, but not full, night, I sat for three minutes with an empty glass while eating a recorded entree due to the first octopus, Pulpo Asado, plate being burnt, charred and the meat way overdone... it was an assistant, not my server who saw and offered a fresh soda.

The sushi rolls I had, Philly and What Happens in Vegas, were as spectacular as every other visit. They were well put together, and had good fresh quality tasting ingredients. The presentation of all dishes was neat and clean.

As mentioned above, my first octopus plate came out with a crunchy pulpo tip and unrecognizable tentacles. The second dish was still a little overdone, but much better. I told them I was fine when they checked on the second plate satisfaction, I had simply decided at that point it was perhaps a newer cook unable to reach the fine balance of properly done and not having black burn on it. I just cut around the char this time and ate what was left.

Original review

FOODGASM!!!
Every single bite of every single item was above perfection. I am a foodie, I have been a paid food and service reviewer, I have dined at five stars down to dirty taco trucks, and I am still very picky. NOTHING FOOD WISE FAILED MY EXPECTATIONS AT ALL.

Every items was displayed beautifully, and the quality could be tasted from the first bite to the last swallow. Each item in the dishes had its own amazing unique flavor profile you could taste everything, sometimes the flavors layered, some came in stages even, and I have very rarely described anything with such admiration and respect food wise. Every ingredient tasted as fresh as it could.

The octopus, oh... my... gawd! I like it, but in my fifty years I have never once enjoyed the way it was prepared. I am a seafood lover extreme, and have often been heard saying I love any seafood, except octopus and claims except calamari. I've been often told the octopus can be great when made right. All these decades, and I finally found what made right tastes like. I will return here often just for that, but enjoy even more with it every time.

Now I saved the best for last. I have never heard of such a fully inclusive happy hour as this place. My date wanted somewhere nice for drinks and to sample a variety of appetizers. I found them through a New Times article for best happy hours and we both decided this was where we were going. EVERYTHING ON THE MENU IS HALF PRICE DURING HAPPY HOUR (except two specialty dishes). They will add an auto 20 percent gratuity during happy hour, but I made them work for it with the variety of dishes we tried.

The decor, ambiance is rated lower as it is located inside a warehouse business building and no large signs even to know where to go, but the open seating and types of seating also affected the score. There was a little bit of nice art on the walls, but honestly, I didn't go for the looks, I went for the tastes.

Visited 2 years ago

Very cool ambiance we were seated right away. We were coming from a different sushi place which was unsatisfying. Kaizen on the other hand was 100 percent satisfaction! Rolls and drinks were 1/2 off because of happy hour. That steak was fire!!! Will definitely coming back! Service and food are sooo worth it!

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

The sushi rolls were great but the apps were over priced and underwhelming.

Visited 2 years ago

real good energy...building almost reminds me of downtown Las Angeles vibes

Visited 2 years ago

Visited 2 years ago

Top star service. Excellent food and drinks!

Visited 2 years ago

Food was amazing, ambiance was excellent, drinks were to die for. Highly recommend if you get the chance and you are into sushi. Try the snow crab wontons!!

Visited 2 years ago

Visited 2 years ago

It's surprising how many sushi options there are in Phoenix. And this is one of my favorites. Contemporary and some innovative food.

Visited 2 years ago

Visited 2 years ago

The sushi was AMAZING!! Definitely will return on our next trip to Phoenix.

Visited 2 years ago

Was expecting Japanese sushi experience, found out it's supposed to be Japanese/Latin fusion. High quality food, just quite small portions for the price. Not everyone wants avocado in everything; or is it just me? Go during Happy hour from 3 to 5, Monday through Saturday & should not be disappointed. Whole menu half price, not just a handful of items like most places.

Visited 2 years ago

Not for people who are looking for non-fish sushi since there was only one option and it was nothing to write home about. Had to get other roll special made. My friends enjoyed the fish sushi so that was good

Visited 2 years ago

Visited 2 years ago

Amazing food, atmosphere, service. Our favorite

Visited 2 years ago

Great place! New happy hour hours are 3 to 5. Our waitress Kiki was superb. She went far & beyond to make us have a great experience. Crab wontons were great. Miso soup was authentic. Dragon roll & Philly roll were delicious. The sashimi bowl was good but not sure it's worth the $60. A really great culinary experience will definitely be back next time I return to Phoenix!

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

This is such a fun space/restaurant! The food and service are wonderful! We will definitely be back!

Visited 2 years ago

Great Japanese sushi fix in downtown Phoenix. We came for Valentine’s dinner and was greatly greeted and welcomed. We got the Dragon roll, Vegas roll and Rainbow roll. Pretty classic rolls, well done. In all honesty, not a huge roll selection and heavily overpriced. There is an available sashimi assortment option which we will be back for. Also, need to return for happy hour which is every day 3pm-5pm.

Visited 2 years ago

Service was excellent and the food delicious.

Visited 2 years ago

Great find on tue outskirts of downtown Phoenix. The food was delicious and Rachel was very kind and attentive waitress. The only issue we had is that all of the entrees came at very staggered times. She prepared us for this, but we weren't anticipating how far apart they would. Some finished their meals before others were ever served. If you are ok with that, then I would recommend this unique setting in an old warehouse with a lot of character

Visited 2 years ago

Food was amazing and so was the service!

Visited 2 years ago

This place is the only one I've ever given five stars across the board. It's worth every penny

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

Such a great place to eat! Yummy sweet cocktails, good service!

Visited 2 years ago

We were excited to make it in for happy hour on a Saturday night at 530pm because the whole menu was half off. Making a reservation is a must to get seated quickly because this place gets pretty busy. Parking was easy and loved the industrial looking atmosphere and chill ambiance. We ordered tuna poke cones, ceviche mixto, nigiri assortment, spicy tuna roll and northern lights roll. The tuna poke cones could've had a little more seasoning on the fish and the cones were stale. The ceviche mixto with the cholula hot sauce wasn't our favorite. The sauce almost tasted like ketchup was added, it didn't mesh well with the mix of fish and it was topped off with not so fresh avocado. It just didn't taste fresh so we ate only a couple bites and couldn't eat it anymore. The spicy tuna was good but it was a tiny roll. Maybe they make them the normal size when it isn't happy hour. We did enjoy the nigiri assortment and the northern lights roll. Overall the fish quality was pretty decent and the service was great. When we got our check, they automatically added a 20% gratuity on the regular priced items which wasn't ideal in our opinion. We'd love to leave the server a great tip since her service was stellar, but for subpar food we shouldn't be charged an extra 20 percent on full priced items that we didn't even like. Maybe I should've spoken up and returned the ceviche and the poke cones, I just didn't want to make an issue.

Visited 2 years ago

Visited 2 years ago

The happy hour is amazing! The drinks are so delicious! Victor the bartender is the sweetest and makes you feel at home! Definitely a must try!

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

Had a great date night! Cocktails were delicious (Shibuhi and Blueberry Pie). We also ate the gyozo and each ordered a sushi roll. It was a little hard to hear each other since we were seated so close to the tables around us. We finished our date with a stroll around the other parts of the building looking at the artwork.

Visited 2 years ago

Great happy hour

Visited 2 years ago

Have tried many sushi spots in phoenix and can say that this place is consistently the best in the valley! Always fresh, great service , food and drinks, food comes very fast!

Visited 2 years ago

Great atmosphere and very friendly staff. I definitely recommend coming during happy hour since mostly everything on the menu is half off. Both the karaage and the specialty roll tasted great.

Insider tip: this restaurant is located inside the industrial building. Once you go in the front doors, make a left.

Visited 2 years ago

An amazing place especially the sushi the people are very nice and love it!! Even better before D-Backs or suns games!!

Visited 2 years ago

One of my favorite places in Phoenix. All the food is amazing. It's of plenty of staples and new takes. Great drinks, perfect customer service and the atmosphere works for most occasions.

Can't recommend highly enough.

Visited 2 years ago

While finding the restaurant was a little challenging, the experience more than made up for any confusion.
The ambiance was modern and hip, my server amazing (& provided delicious recommendations), and the food simply delicious.
I'll definitely go back.

Visited 2 years ago

Visited 2 years ago

Amazing food. Very casual chic vibe. Looked it.

Visited 2 years ago

Visited 2 years ago

We love Kaizen. We come here every time we are in town.(sometimes more than once). The food is outstanding with unique items done extremely well. Much more than just Sushi. The service is the best in town. Friendly and attentive. They provide great recommendations. The staff practices a team effort in serving the patrons. A true “Kaizen” experience.

Visited 2 years ago

Visited 2 years ago

One of the bartenders hands me a big beer bottle I ordered and walks away. The beer has some already poured out. Then a girl comes and hands me a glass that's already half full. So they gave my beer to another customer, he started pouring it, and then you took it away?? Then two orders of our sashimi were given to other people. I don't know how long the sashimi plates were with the wrong table. But when the mistake was discovered, the guy just picked up the plates and placed them in front of us. WHAT?! Their happy hour deal is so good I had such high hopes this'll be the new go-to place. No matter how far it was. Now I'm not going back. Quality was very good too. But whatever the hell is going on with communication, or staff, or everything else, this is not ok. Good luck.

Visited 2 years ago

Very disappointed, we waited forever to get our food. They kept bringing rolls out one at a time over a 2-hour time period for our party of six. We finally had to complain to a manager to get our final four rolls. The food was average to poor, not worth the money. They clearly didn't have enough cook staff, but they kept seating new people who came in, who then had the same experience. Plus, they didn't offer to comp any of the extra drinks we ordered because of the long wait times...really poor management. I would not recommend this place!

Visited 2 years ago

Great place with fresh fish 🐟

Visited 2 years ago

Absolutely 100% amazing.
Arguably the greatest restaurant in Arizona.....quality right up there with the finest kaiseki and omakase experiences we had in Japan's best restaurants.
Food - perfect, delicious, innovative
Service - friendly, knowledgeable, quick
Drinks - tasty, exciting
Atmosphere - unique, comfortable, quiet, romantic

Visited 3 years ago

Visited 3 years ago

Visited 3 years ago

sophisticated atmosphere here

Visited 3 years ago

Visited 3 years ago

Visited 3 years ago

Visited 3 years ago

Visited 3 years ago

Visited 3 years ago

Visited 3 years ago

Came for happy hour. Lots of choices. Great experience!

Visited 3 years ago

Visited 3 years ago

Completely disappointed. They are money hungry the dishes are very very overpriced for the quality. I mean really guys!? My husband got terribly sick after eating your salmon carpaccio. On top of this it took over an hour for our appetizer to arrive. Do not recommend

Visited 3 years ago

Best food and ambiance! Quick service and the food was to die for!

Visited 3 years ago

Visited 3 years ago

Awesome staff and service but the sushi isn't worth the price.

Visited 3 years ago

Visited 3 years ago

Kaizen for dinner:
Despite having some dietary restrictions (shellfish allergy, I know), I still enjoyed and loved this place. It would be nice if there were more vegetarian options, but I knew what I signed up for. The drinks and service were fantastic. I’ll always be back.

Kaizen for breakfast:
They have one of the best breakfast burritos in town, with an amazing house salsa. Their coffee is pretty bomb too. This is one of my go-to spots.

Visited 3 years ago

Visited 3 years ago

Love the sushi. Have gone several times, never disappointed.

Would give a 5 star on service if it wasn't for their shady practice of automatically putting a tip on all checks during happy hour. Tip is not an entitlement, some of us tip more than 20% if service is good. The staff doesn't tell customers so you will double tip if you don't pay attention.

Visited 3 years ago

I love sushi and their house rolls are the best sushi rolls I’ve ever had.

Visited 3 years ago

Visited 3 years ago

Visited 3 years ago

Great food., great happy hour!

Visited 3 years ago

Nothing special. Japanese with a Mexican twist but needs to improve. Pork belly was dry!! They were nice enough to take it off our check. Sashimi was ok. Oyesters could be better. Hardly any sake choices.

Visited 3 years ago

Visited 3 years ago

Really good food.

Visited 3 years ago

This place is a hidden gem. Great menu, amazing drinks, cool atmosphere. Happy hour is STELLAR. I hate to share my favorite happy hour secret but this restaurant deserves the 5 star rating.

Visited 3 years ago

Go to spot for sushi in the valley

Visited 3 years ago

Good food but the price to the portion is not in balance. $700 later (before tip) and our party of 8 were still hungry.

Visited 3 years ago

Being a foodie & always searching for really great food around AZ - big disappointment: restaurant didn't have their 'special' of the month any longer; my guest was served her meal 1/2 hr prior to my receiving my 'sushi' (thinking they had to drive somewhere to get it; was NOT impressed with the sushi at all - nothing special; more disappointments; waited almost an hour before I got my order but lady who came in well after we did got her sushi a whole lot earlier than myself; no one came to apologize; no one gave us an appetizer or mark down our bill for the inconvenience - just as a courtesy & just good business!

Visited 3 years ago

Visited 3 years ago

Best tuna (bigeye) I've ever head. Literally melts in your mouth. Great staff and happy hours.

Visited 3 years ago

Me and my gf left utterly disappointed. I know how Google reviews matter to businesses so I preface my review saying that I don't write poor reviews unless I feel compelled to.

Food was ok, but service kinda ruined it.
Our server could not get the order right , gave us chicken bacon skewer as opposed to negima. When I notified her , there was no apology. My gf cannot eat pork so was left hungry for ....another 20 mins.

The server checked in on us , I told her about the order and again no apology or anything , said "it is coming it is coming".

The food came.

Proper shio yakitori should be served salted and warm. Ours was neither warm or seasoned. Meat was nice and moist though not sure worth 6 bucks each.

I had high hopes for veggie tempura , only to be disappointed with a load of cauliflower and broccoli. Well neither of them are suitable or proper for tempura , not something expected of a reputable place like here , certainly not anywhere in Japan. I gave em the benefit of the doubt but only to bite into an unpleasant mush of undercooked batter. No thanks.

We asked for the check. I understand that gratuity is important, but automatic added 20 percent for a party of two felt like a slap in the face after the very fact that we decided to leave due to an unpleasant experience. Side note is the 20 percent of the total before happy hour discounts. I wouldn't have minded it if the service was great , but me and my gf had to laugh knowing we paid 15 dollars for tips and 38 for food.

Unfortunately we won't be back. Not like this place needs my business anyway but in any case the owner might consider some honest feedback, here it is.

Visited 3 years ago

Visited 3 years ago

Visited 3 years ago

Wonderful atmosphere, delicious food and the drinks were awesome.

Visited 3 years ago

Birthday dinner for a friend brought us in, but the Caribbean King keeps us going back. Wow. What a full-range of flavors packed into every delicious piece. Hamachi Supreme was also unbelievably fresh and delicious. Too good not to recommend.

Visited 3 years ago

The atmosphere is really cool, its located in an industrial building. The cocktails were delicious and Nicole was an amazing bartender. The entire staff was very friendly and welcoming. The sushi was very yummy as well, definitely a great find!

Visited 3 years ago