Ocean Prime

I made it out to Phoenix for our annual guys trip. We wanted a fine dining experience before returning home. Ocean Prime was clearly the right choice. From our greeting at the door through closing out our tab and Eric boxing up our food. Troy was awesome. He delivered amazing customer service throughout the evening. He kept the table smiling, and I think we gave him a few laughs as well. Keep up the amazing job. I look forward to returning next year.

Visited 7 months ago

We recently celebrated our anniversary here and had an absolutely wonderful experience! The table was lovely and they had placed rose petals on it. The service was impeccable, Troy could not have been any more attentive and it made for an absolutely perfect night. The food is incredible, I had wonderful Chilean Sea Bass and hubby had a steak, both perfect. We will definitely be coming back as it was such a lovely experience!

Visited 6 months ago

Great ambiance and even better food and service. It was sisters night out during hectic Thanksgiving week and this spot was a perfect getaway. Melissa was our server and she made the experience top tier. Thank you!

Visited 4 months ago

The 14 oz boneless ribeye is the best steak I've ever had. Hands down. It has a perfect crust and a buttery pink interior that melts in your mouth. No accessories are needed for their steak in my opinion, but there are quite a few options available if you desire. They tend to cook on the rarer side, so adjust your order as you see fit. The Surf n’ Turf appetizer was good, with the scallops as the standout piece, but the dish as a whole was slightly under-seasoned and pricey. My friend enjoyed the halibut and gnocchi special, especially the gnocchi. The whipped potato side was fantastic— simple, yet well-executed. My friend also loved the peanut butter pie, which is a huge portion size. He was disappointed with chocolate sauce being on the plate though instead of hot fudge, and I agree. We need more hot fudge as a society. I opted for the rich, three-layer flourless chocolate torte, which was great, but perhaps a bit too rich. The staff was extremely friendly and kind, which is always appreciated. I'll definitely be returning for more steak or to try the scallop main dish.

Visited 9 months ago

Arrived here for Happy Hour, which is amazing by the way!

$5 beers and everything in their Happy Hour or Lounge Menu was half off.
More for your buck!

My friend got the Crab Legs, I got the Ocean Prime Roll and the Prime roll I think?
The wagyu burger was delicious!

Service was quick, attentive and effortless.

Highly recommend for Happy Hour!

Visited 7 months ago

Fantastic restaurant and GREAT gluten free options. The staff was beyond accommodating. From the moment we checked in, everyone took that extra step to say happy birthday. The drinks were hand crafted and perfect. The food was beyond expectations. Would definitely recommend for a date night or formal night out with friends.

Visited a year ago

We had dinner tonight for the last night of "Restaurant Week". The food was pretty good! We started with East and West coast oysters. They were super fresh and just melted in our mouths. Next I had a cup of French Onion Soup. It had a ton of flavor! Very good indeed. My dining companion had a salad, which she liked very much, however a small beetle crawled out from under the lettuce. With fresh produce, this is just one of those things; it happens. We do not fault the restaurant and it did not ruin our evening. We both had the scallops and risotto for our mains. The scallops were cooked to perfection, but the risotto was a little soft on both of our plates. There was a nice balance of flavor with the fresh herbs and fennel, though. I finished with a piece of carrot cake. This was probably the best part of my meal. Their pastry chef is beyond talented and I was surprised she worked in house instead of her very own bakery! We'll definitely be back just for dessert and coffee sometime. The food was good and the prices were fair for Restaurant Week, however, their normal prices are a little high. Not sure I'd give anyone $51 for a piece of snapper.
The Service was great and just what I'd expect at a fine dining establishment.
The atmosphere was a little stuffy, but that may have been because of the time of night we dined.
Overall, a good dinner, but nothing earth shattering.

Visited 10 months ago

I've eaten here at least half a dozen times. Not one of them was remarkable. This time, the steak was overcooked and tough. The Brussel sprouts were under cooked, even the ice cream was meh. When there are so many great steakhouses, like Dominic's, in the valley, this kind of performance is unacceptable.

Visited 10 months ago

Newest visit was last night. I have to recommend sitting in the lounge with Trent. He's super knowledgeable about wines and spirits very personable, and probably made me the best mezcal old fashioned I ever had.

Hamachi crudo tastiest ever! Filet Oscar, this time with scallops, not crab. Could've used less sauce, was super salty, but still cooked right. The jalapeno augratin is a must, it's heavy, so be prepared to indulge... flourless chocolate cake😋 Our server Fuad was very attentive & professional.

PAmazing experience, fantastic food!

Visited 2 months ago

The place was awesome and the food was delicious. I would go again.

Visited 2 months ago

Delicious seafood. Excellent service!

Visited 3 months ago

Visited 3 months ago

Visited 3 months ago

Visited 3 months ago

Visited 3 months ago

Visited 3 months ago

Had the crab cocktail first, followed by the double cut rack of lamb. Both were exceptional!

Visited 3 months ago

Well, now I know why it was the only resturant that had availability. It was basically a Mortons steakhouse, with a Hyatt atmosphere. The food was heavy salt, butters, creams. If you crave an upset stomach this place is for you. If you are lookign for flavors, less processed and sophisticated meals, then this is not for you. Think lobster mac, warm butter cakes, creamed this and that. Unfortunately to top it off the service was really a miss. I had to convince the people we split a very large bill with to think christmas when justifying a tip. ah well.

Visited 3 months ago

The Sea bass was excellent.

Visited 4 months ago

Great ambiance and even better food and service. It was sisters night out during hectic Thanksgiving week and this spot was a perfect getaway. Melissa was our server and she made the experience top tier. Thank you!

Visited 4 months ago

Visited 4 months ago

Visited 4 months ago

Visited 4 months ago

Such wonderful and personalized ser ice and exceptional al food. Worth the visit!

Visited 5 months ago

Union Alliance Companies,LLC always enjoys entertaining clients at the Ocean Prime

Visited 5 months ago

Great restaurant. Enjoyed the Judith Calamari, House salad (subbed with sweet onion dressing), teriyaki salmon and cake. Everything was spectacular.

Visited 5 months ago

My husband and I were celebrating a new job and our server Brooks made the experience priceless. From appetizer to dessert and the wine choice in-between everything about that night was perfect. Thank you!

Visited 5 months ago

Visited 5 months ago

Visited 5 months ago

Poor service for the 3 of us for a 600.00 celebration dinner. Empty water bottles not cleared off table. Barely saw our server (had to fill our own wine glasses and when she did do it would drip wine drips all over the white cloth). Food was mediocre although the steak was tasty and well cooked. We were ignored for way too long after we ate, leaving us with our empty plates and dishes for quite some time. There are many better places to dine at in N Scottsdale for this price range.

Visited 5 months ago

Perfect dinner and wonderful atmosphere. JP was our waiter and very knowledgeable about the menu.

Visited 5 months ago

Wonderful time celebrating a friend's birthday and enjoying Arizona Restaurant Week!

Visited 5 months ago

Visited 6 months ago

Visited 6 months ago

Love Ocean Prime ♥️

Visited 6 months ago

Food was excellent and staff was even better! Jason, Jess, Elizabeth and Melissa were the best!! Would totally come back!

Visited 6 months ago

We recently celebrated our anniversary here and had an absolutely wonderful experience! The table was lovely and they had placed rose petals on it. The service was impeccable, Troy could not have been any more attentive and it made for an absolutely perfect night. The food is incredible, I had wonderful Chilean Sea Bass and hubby had a steak, both perfect. We will definitely be coming back as it was such a lovely experience!

Visited 6 months ago

Visited 6 months ago

Celebrated a friend's birthday. Great food. Great atmosphere. Ask for Dixie to be your server !!!

Visited 6 months ago

Our bartender Sean was awesome. Had a great meal and drinks.

Visited 6 months ago

Very good food and service. Not a fan of having to request bread service but all good other than that. Very good steak, lobster Mac and cheese. Desert was also fantastic.

Visited 7 months ago

Don’t order the Pork. They brought it out RAW. The manager came over and said some people eat it like that. RAW pork? I don’t think so

Visited 7 months ago

I made it out to Phoenix for our annual guys trip. We wanted a fine dining experience before returning home. Ocean Prime was clearly the right choice. From our greeting at the door through closing out our tab and Eric boxing up our food. Troy was awesome. He delivered amazing customer service throughout the evening. He kept the table smiling, and I think we gave him a few laughs as well. Keep up the amazing job. I look forward to returning next year.

Visited 7 months ago

Visited 7 months ago

Arrived here for Happy Hour, which is amazing by the way!

$5 beers and everything in their Happy Hour or Lounge Menu was half off.
More for your buck!

My friend got the Crab Legs, I got the Ocean Prime Roll and the Prime roll I think?
The wagyu burger was delicious!

Service was quick, attentive and effortless.

Highly recommend for Happy Hour!

Visited 7 months ago

Visited 7 months ago

Visited 7 months ago

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ℙ𝕣𝕚𝕞𝕖 𝕋𝕚𝕞𝕖.

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“𝚆𝚎 𝚘𝚞𝚛𝚜𝚎𝚕𝚟𝚎𝚜 𝚏𝚎𝚎𝚕 𝚝𝚑𝚊𝚝 𝚠𝚑𝚊𝚝 𝚠𝚎 𝚊𝚛𝚎 𝚍𝚘𝚒𝚗𝚐 𝚒𝚜 𝚓𝚞𝚜𝚝 𝚊 𝚍𝚛𝚘𝚙 𝚒𝚗 𝚝𝚑𝚎 𝚘𝚌𝚎𝚊𝚗. 𝙱𝚞𝚝 𝚝𝚑𝚎 𝚘𝚌𝚎𝚊𝚗 𝚠𝚘𝚞𝚕𝚍 𝚋𝚎 𝚕𝚎𝚜𝚜 𝚋𝚎𝚌𝚊𝚞𝚜𝚎 𝚘𝚏 𝚝𝚑𝚊𝚝 𝚖𝚒𝚜𝚜𝚒𝚗𝚐 𝚍𝚛𝚘𝚙.” – 𝙼𝚘𝚝𝚑𝚎𝚛 𝚃𝚎𝚛𝚎𝚜𝚊

👇😎🥃.

Visited 8 months ago

It was great seeing a familiar face in JP when we stopped by this weekend for my brother's Bachelor Party dinner. The steak, mash potatoes, spinach cream, mac and cheese, oysters and oysters Rockefeller were all delicious. Our waitress was great and had such a fun personality.

Visited 8 months ago

Valet parking, essential in 112 degrees weather! Excellent food, service is amazing, ambience is perfect! Beautiful place for a place to take a date to impress! Perfect place for business deals as well 😃

Visited 8 months ago

The service was amazing and the food was exceptional.

Visited 8 months ago

Awesome establishment! Food was fantastic and service was superb. The GM was very attentive to our needs, making sure we were happy with our experience.

Visited 8 months ago

Always a great experience here!

Visited 8 months ago

The 14 oz boneless ribeye is the best steak I've ever had. Hands down. It has a perfect crust and a buttery pink interior that melts in your mouth. No accessories are needed for their steak in my opinion, but there are quite a few options available if you desire. They tend to cook on the rarer side, so adjust your order as you see fit. The Surf n’ Turf appetizer was good, with the scallops as the standout piece, but the dish as a whole was slightly under-seasoned and pricey. My friend enjoyed the halibut and gnocchi special, especially the gnocchi. The whipped potato side was fantastic— simple, yet well-executed. My friend also loved the peanut butter pie, which is a huge portion size. He was disappointed with chocolate sauce being on the plate though instead of hot fudge, and I agree. We need more hot fudge as a society. I opted for the rich, three-layer flourless chocolate torte, which was great, but perhaps a bit too rich. The staff was extremely friendly and kind, which is always appreciated. I'll definitely be returning for more steak or to try the scallop main dish.

Visited 9 months ago

Visited 9 months ago

Top place. Thanks for the great service.

Visited 9 months ago

Went there for dinner tonight for my wife's birthday. We always eat at the bar. Bar staff was awesome. I didn't get her name but she took great care of us. Chop salad was great, New York Strip and Creamed Spinach were phenomenal, but the the kicker was I just mentioned that it was my wife's birthday and she handed her the dessert menu and said it was on them. Nice touch! She selected the Creme Brulee and we were both blown away by the presentation and flavor! AMAZING! THANKS!

Visited 9 months ago

I've eaten here at least half a dozen times. Not one of them was remarkable. This time, the steak was overcooked and tough. The Brussel sprouts were under cooked, even the ice cream was meh. When there are so many great steakhouses, like Dominic's, in the valley, this kind of performance is unacceptable.

Visited 9 months ago

First time to dine at Ocean Prime and Troy gave us the most amazing dining experience ever. Impeccable service, the food was fantastic. Thank you !! Can't wait to come back and try something new.

Visited 10 months ago

Our Ocean Prime "experience" was disappointing. The restaurant was attractive with an attentive staff. We started with Ceasar salads (first rate), with one of our party ordering filet mignon, ordered rare. It came more than well done - it needed to be med evac to the burn unit of Mayo. The waiter took it back and bought another filet as a replacement. It too, was way overdone. When questioning the waiter why two filet's in a row were ruined by over cooking, his explanation was "we have a new man in the kitchen". My Ahi was good. The 1 pound lobster also ordered was also over cooked. Their Beverly Hills location and food prep is infinitely superior.
In short, avoid Ocean Prime. Run, don't walk.

Visited 10 months ago

We had dinner tonight for the last night of "Restaurant Week". The food was pretty good! We started with East and West coast oysters. They were super fresh and just melted in our mouths. Next I had a cup of French Onion Soup. It had a ton of flavor! Very good indeed. My dining companion had a salad, which she liked very much, however a small beetle crawled out from under the lettuce. With fresh produce, this is just one of those things; it happens. We do not fault the restaurant and it did not ruin our evening. We both had the scallops and risotto for our mains. The scallops were cooked to perfection, but the risotto was a little soft on both of our plates. There was a nice balance of flavor with the fresh herbs and fennel, though. I finished with a piece of carrot cake. This was probably the best part of my meal. Their pastry chef is beyond talented and I was surprised she worked in house instead of her very own bakery! We'll definitely be back just for dessert and coffee sometime. The food was good and the prices were fair for Restaurant Week, however, their normal prices are a little high. Not sure I'd give anyone $51 for a piece of snapper.
The Service was great and just what I'd expect at a fine dining establishment.
The atmosphere was a little stuffy, but that may have been because of the time of night we dined.
Overall, a good dinner, but nothing earth shattering.

Visited 10 months ago

Visited 10 months ago

Professional attitude, environment, and service! I recommend everyone try it atleast once!

Visited 10 months ago

Visited 10 months ago

I decided to celebrate Mother's Day with my wife and kids at Ocean Prime, and it was amazing! I had a Caribbean Lobster tail, my wife had scallops,and my kids had salmon! We also had oysters to start the meal. Although I would have liked having a different sauce for those besides just cocktail sauce and horseradish. They should level up with the sauce there. The service was wonderful! We will definitely come back, it was well worth it.

Visited 10 months ago

Enjoyed a nice dinner here and the atmosphere was really nice. Our server was very friendly and provided some great food suggestions. The crab cakes are always a great choice and the sea bass was cooked perfectly. The crème brûlée had a bit too much sugar on top and it overpowered the rest of the dessert. Overall this place is still a great choice for a nice dinner.

Visited 10 months ago

The drinks were so good and fun! The high street area is not as busy as some of the other places I’ve been too. I love this place.

Visited a year ago

Visited a year ago

Visited a year ago

Visited a year ago

Thomas provided us incredible service and we had a fantastic experience here last night.

Visited a year ago

Fantastic restaurant and GREAT gluten free options. The staff was beyond accommodating. From the moment we checked in, everyone took that extra step to say happy birthday. The drinks were hand crafted and perfect. The food was beyond expectations. Would definitely recommend for a date night or formal night out with friends.

Visited a year ago

Visited a year ago

Nolan was absolutely the best waiter! Everyone else that helped him made the best experience! Amazing food and awesome atmosphere!

Visited a year ago

Visited a year ago

Visited a year ago

This place is fantastic when you first walk in. It has a very upscale and fine dining look to it. You can immediately smell the kitchen and the aroma of high grade stakes and seafood mixing in the air as you get seated at your table. The wait staff is attentive but not annoying and happy to offer you a suggestion if requested.

We got the bone-in filet mignon Oscar style with lobster bisque we added extra Oscar style as it was only an additional $16 for our filet.

The fillet came out perfectly medium rare and the steak itself was clearly a fine grade of beef. The Oscar on top of the fillet had plenty of lump crab and lobster meat in it.

The lobster bisque was the start of the show as about a half of the lobster tail was put in the bottom of a bowl and the hot bisque poured over the top of the lobster. Everything was absolutely delicious and I would highly recommend going back.

Visited a year ago

Ocean Prime fell short of expectations. While the ambiance was pleasant and the service adequate, the food lacked the wow factor expected at this price point. Portions were decent but flavors, quality and cooking were underwhelming. Overall, a mediocre dining experience.

Visited a year ago

Lovely birthday dinner. Restaurant accommodated late guests. Waitress Nikki was a gem and took photos for us to mark the event.

Visited a year ago

Great food,great service.

Visited a year ago

I would have given five stars for everything except the service was paced WAY too fast. We had just put our forks down from the salad & our soups arrived. I hadn’t even finished my soup & our main courses arrived. We felt completely rushed through our entire dinner. A restaurant of that caliber should know better!!! We will probably go to other restaurants that we frequent & are very similar but they do everything correctly. It kind of took the air out of our wedding anniversary somewhat.

Visited a year ago

Visited a year ago

A bit pricy even for a high end fresh seafood place, delicious food but not a great value, we spent +$300 for two crab cocktails, lobster bisque, shellfish salad & Chilean sea bass, along with 2 cocktails & two of the least expensive glasses of red wine. Oh, and dessert, of course! It was a great night out, just expensive.

Visited a year ago

Visited a year ago

Visited a year ago

Sat at the bar & had a fabulous meal. Trent's recommendations and service were excellent. Will definitely be back soon!

Visited a year ago

Visited a year ago

I would love to recommend this place good food good staff good prices

Visited a year ago

Great food. Fine dining. Excellent for special occasions

Visited a year ago

Just so nice the experience, the food and even the customers just was a really great atmosphere in the food is just so delicious

Visited a year ago

My husband and I had a reservation for a special valentine's day dinner that was placed several weeks ago for Feb 11. Little did we know once we showed up the place was closed. For superbowl Sunday? Who knows, but we drove 45 minutes to dine here and we just can't believe how inconsiderate that was. Not a phone call or notice. Won't be dining here. We went to Eddie V's instead, and it did not disappoint!

Visited a year ago

For a $1,600 meal, this establishment is lacking. 4/5ths of our entrees were not cooked properly (severely so), management comp’d them without being asked but it still impacted the meal.

No glass bottled water.
Water service was middling.
No fresh napkins, no table clean off between courses
Food was okay, but nothing was exceptional aside from the peanut butter desert and as you can tell from our bill, we tried quite a lot of it.

It’s not that this establishment isn’t good, it is, it’s just not worth its massive price tag.

Bourbon & Bones has better steak, better liquor options, better service (hot peppermint towels, pick cutlery, scrape/clean table, better bottled water), and includes verified import A-9 all for same pricing.

Mastros has better dishes, period. Service is slightly better, but overall they’ve gone downhill last 5 years and I’d still rate Ocean Prime worse for same price.

You built a beautiful aesthetic and a mid service/kitchen and slapped $$$$ prices on it… do better.

Visited a year ago

The Teriyaki Salmon is amazing

Visited a year ago

Great steak!

Visited a year ago

Troy made our anniversary one of the best nights and experiences at a restaurant I have ever had. He was funny and gave the best service we have had at a restaurant. I laughed the whole time. Thank you Troy! You rock

Visited a year ago

they charge for the atmosphere because the food is very mid . way better seafood out there. 5/10

Visited a year ago

Visited a year ago

Went here yesterday for my wife's birthday. The customer service from Chris was flawless, the bread was absolutely delicious, we got to sit next to the firepit which my wife loved. I had the lamb and she had twin tail lobster. We got jalapeno au gratin, parmesan truffle fries and lobster mac n cheese. All were delicious. My only complaint is that the lamb was just too small - even for a fancy restaurant - it was small. Would be nice to see how many ounces it is on menu. If i got the lamb without a bunch of sides i would definitely be leaving hungry. . But im still giving 5* overall. my wife also got the creme brulee dessert which was amazing.

Visited a year ago

Visited a year ago

Went to a seafood restaurant.....but they didn't have crab, or lobster, or fish. But they didn't tell us until after we ordered. The GM was going to the supplier at 930am tomorrow pick it up for diners tomorrow night.

Comped our drinks and shrimp cocktail (turns out they had at least A seafood). Won't go back.

Visited a year ago

We have gone to this location throughout the years. Service is always good. The good (like the other Cameron Mitchel restaurants) is great. The server tonight was great. The appetizers and main dishes, as well as the desert, were all great. I recommend the scallops and steak. They do have gluten-free and vegetarian dishes. Ask for adjustments, and they make them. Black Orchid and the Berry Bubblss (and others) are great choices for beverages.

Visited a year ago

They tried to charge me $150 for a porterhouse for one I complained to the manager and he took off half the cost. Also charge me $6 for two spoonfuls of sauteed onions. Food is really good here but prices are not

Visited a year ago

Nice and upscale restaurant. Atmosphere is awesome and I would highly recommend for visiting there for special occasions. Food is great.

Visited a year ago

Great scallops
Great atmosphere
Great service

Visited a year ago

This was our second time at Ocean Prime (first time at Boston location). As expected, every single thing was absolutely superb!! We ordered the black orchid cocktail, blackened snapper, New York strip (medium), roasted garlic mashed, truffle mac and cheese, butter cake, and the chocolate peanut butter pie. Mason was so awesome! If you’re celebrating a loved one’s birthday and/or special occasion, I highly recommend!

Visited a year ago

The food was good, but there's a long wait time, though.

Visited a year ago

Food is Fantastic. Ate at the Bar - Bartenders are friendly and talented. STRONGLY 💪 recommend Ocean Prime

Visited a year ago

Excellent food! Standard menu items, but with a very interesting twist!

Visited a year ago

Some girlfriends and I took a friend out looking for a nice dinner before our friend starts chemotherapy. We left there about 9:30 and a friend left her phone there. Went back next day at 4 to retrieve the phone and was told they don't have it, which is a blatant lie because her apple watch was telling her it was at the restaurant. Would never expect to go to a restaurant and spend the $$$ we spent only to be stolen from.
Shame on you Ocean Prime

Visited a year ago

Thoroughly enjoyed our in bar high top dining experience. Very cool cocktail selection. Berried and Bubbles. Old Fashion with Angels Envy Rye. Yum. Wonderful atmosphere. Excellent appetizer choices. Well prepared. Tasty. Especially the cheese ravioli and Prime Roll. Big hit.

Salads were hearty portions. Well dressed. Nice selection.

Only one minor comment regarding the steak. New York cut. Just lacked flavor. Meat was tender enough to cut with a fork. But just didn't stand out like you'd expect from a prime cut of beef.

Other than that, we enjoyed the experience immensely.

Alexa was our server. She was fantastic. Cheerful, efficient, knowledgeable and made the overall experience so much better.

We will be coming back.

Visited a year ago

Lobster tails were some of the best seasoned I've had. Seabass was delicious as well and the portions were filling. Dynamite roll was great as well. The vibe was cool too, outside patio had a nice fireplace

Visited a year ago

Great place, amazing staff, best food...👍.

Visited a year ago

Food was good the waiter was good but from time to time he disappeared.

Visited a year ago

I bought 2 frozen pieces of coho salmon from the rep at parkwest last weekend. OMG best I've ever had! Please tell me there is a way to buy direct

Visited a year ago

Great place to either seat in the bar or have a table and eat a great stake . Everybody is very nice great service and great food .

Visited a year ago

Visited a year ago

Teriyaki Salmon was the best salmon I had in my life :)

Visited a year ago

The food is not at all good except for the fries. The people are friendly but a little awkward.

Visited a year ago

Dined here with the wife on a Sunday night. Nice selection of wines by the glass. The Chianti Classico was very good. I enjoyed the chop chop salad. Wife and I ordered sushi rolls and they were terrific. Service was top notch.

Visited a year ago

Visited a year ago

Rarely do you have such good food in a classy setting with no pretentious undertones. Hats off to the staff and management. We look forward to our next visit. The food was amazing and Kenneth provided the perfect level of service for our 30th Anniversary dinner.

Visited a year ago

Visited a year ago

Great experience. Food was amazing. Will definitely return.

Visited a year ago

This was just a very bad experience. The food was good, but the server who we had was just okay. We had to actually ask him to please ask to ask the table next to us to turn down the music from a young couple that was blaring music over their phone.He honestly didn't seem to care about the music. So we asked him again and still nothing we then asked to have his manager please come and speak to us. And then only to be told his manager was on a phone call. At no point did anyone try to resolve the situation. Eventually, we met the manager, and he was as bad as the server. We will not return to this restaurant nor ever recommend it. They made no offer to try to rectify the situation. The sad part is we spent $200.00 for an awful dinner experience. We will be emailing as well calling the general manager, and we will see what the response is.His name is Jagger Griffin, Operating Manager/ General Manger.

Visited a year ago

Au gratin potatoes are to die for.

Visited a year ago

Excellent, friendly service and food! I have never had a more enjoyable dinner experience than what I did here at Ocean Prime! I highly recommend!

Visited a year ago

This an amazing place to eat with friends or business colleagues. Food is always great

Visited a year ago

Had The lamb it was fire 🔥 and so was the dessert

Visited a year ago

My wife and I love going here! We have gone here three times for special occasions. It is pricey, but the food is amazing, and the service is extraordinary!

Visited 2 years ago

If this place was cheaper I'd give it 3 stars, but at premium pricing I expected premium experience. It did not happen. I wouldn't go back unless someone else is paying.

I arrived and was immediately under-whelmed by the decor. We were seated at a round table with my back to the entryway. It wasn't cozy or private at all, felt more like being at chipotle. I think a nice booth or a cozy quiet table would be more what I was expecting. Seating was a bit crowded and I could easily hear conversations of other folks around me.

If there was one thing that was good, it was the service. The servers were dressed very nicely and they were trained well. No issues there.

Another good thing was the drink my sister ordered- a martini with berries and dry ice that was assembled table-side. The dry ice makes a bit of smoke as it dissolves and keeps the drink very cold. It was over $20 however.

Another good thing was the Scallop & Braised short-rib appetizer. The scallops were very soft as was the short-rib and the flavor was good. It was also over $20 but it was good, if not a little small. You get 3 scallops and 1 small piece of short-rib. Bread was also good.

Unfortunately where they drop the ball was the most important part- the entres. I had the Halibut, and at $52 or $54 (I don't remember exactly) for a 6oz portion it should have been a lot better. It was really dry and flavorless, almost rubbery on one end. It was paired with some kind of taco sauce and that was really not a good combination. I think a lemon-caper-dill sauce or something just lemon & butter would have been better. I really should have sent it back but I didn't want to make a scene. My niece had a roast chicken which honestly seemed no different than the rotisserie chicken you get for $4.95 at Costco.

Dessert was a carrot cake that was very sweet but seemed to come out of a box, nothing to "wow" anyone.

Next day I had a bit of a headache- a tell-tale sign that somewhere in that food was MSG.

I expected Prime steaks and prime seafood. It really wasn't. Unfortunately this is apparently par for the course of phoenix metro area. Its really hard to find upscale dining at any price. Most places have good decor and sub-par food. It's just the way things are these days I guess.

Visited 2 years ago

Really great service, delicious seafood and steak.

Visited 2 years ago

Visited 2 years ago

It's restaurant week! Just had dinner there and it was amazing! Scallops and short rib that melt in your mouth, salmon-fantastic! Shout out to our server FRANK, BEST SERVICE I HAVE HAD IN A WHILE!! Will definitely be back!

Visited 2 years ago

Visited 2 years ago

Everything was really good. The calamari, goat cheese ravioli, 10oz filet and jalapeno au gratin potatoes were our favorites. The Caesar salad was warm and limp. Lobster Bisque was thick and had a few nice chunks of lobster. If you like scallops, they have a beautiful sear. The service was fantastic and we loved the decor. Great place for a special night out. Bring your big fat wallet though. It's spendy.

Visited 2 years ago

Visited 2 years ago

We came for our anniversary and it was well worth it! The food was delectable, the staff was phenomenal, and the atmosphere was so relaxing and sheek. A big thank you to our waiter Kenny, who was attentive and provided excellent recommendations.

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

Seafood? Steaks? Game? Wine? Cocktails? Atmosphere? Everything here seems to be prepared and presented extremely well and pleasing. We experienced Ocean Prime for a Special Occasion and were not disappointed! Starting with excellent wine selections, a surf n turf appetizer – excellent! It’s hard to believe that such a large National Chain can have such consistently fine service, food, and aesthetics, and yet they do. How? My guess is they have a great team and great food sources. Whether Lamb, Sea Bass or Steaks – they’ve not failed us once. Not cheap, but worth it in every way. Keep up the great work. Bon appétit!

Visited 2 years ago

I absolutely love the food and wine here!

Visited 2 years ago

I highly recommend their calamari, totally authentic with the legs which is super hard to find in Arizona

Visited 2 years ago

First time here, we were celebrating a birthday & the service was impeccable and the food was amazing. Marcus took care of us & was so nice & accommodating for us. Absolutely will be coming back.

Visited 2 years ago

I had high expectations, having visited this resturant from Tucson, AZ (made a 100mile trip just for this resturant). Arrived to the resturant at 5pm for early dinner and we were the only guests in the dining area of the resturant for the first hour of our meal. Staff was very slow with bringing out the food, and never asked how I wanted the filet to be cooked (I told them medium). After having an average lobster bisque, and subpar Old Fashioned, the main dish of teriyaki salmon and filet arrived. Sadly, the salmon was utterly burnt to a crisp (see photos), and the filet which was supposed to be cooked medium was so well done that I could not cut through it. The truffle mac and cheese was on par with Panera quality: not cheesy, with only two small sad slices of wet truffles on top. To make matters worse, the staff began to actively avoid our table after they noticed we were displeased by the food, painfully drawing out the experience for another hour until dessert arrived. As for the butter cake, it was horrendously sweet and practically inedible, and the fruit glaze was extremely artifical tasting. The best part of the meal was the super salty warm bread and interior design. After finishing the dinner at 6:20pm and walking around for about an hour to digest the meal, I returned to my hotel and was preparing to sleep around 10pm, but I felt so horribly full and nauseated by the early dinner I had hours earlier, that I could not fall alseep, and even when I did snooze a bit, I woke up at 2am (no I did not have any after dinner coffee or tea services).
I would not recommend this restaurant, it is pretentious and heavily overpriced for low quality food. This menu should come with a side of medication.

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

This is our favorite datenight spots for my Hubby and I. I will only get the Salmon it is sooooo so good. I'm certain it was on the menu at the last supper. We've gone faithfully since we were recommended in 21. The service is also really great.

Visited 2 years ago

Great place for a date night dinner.

Visited 2 years ago

Visited 2 years ago

AMAZING

Visited 2 years ago

Visited 2 years ago

As I type this I am still in bed with my wife from food poisoning. Last night was my 3rd time I had dinner at Oceans Prime in north Phoenix. The other two times was fine, no issues. Last night my wife and I shared everything. When we got home we both started feeling sick. By 1am, we were both fighting to use the master bedroom toilet. Without going into disgusting details, we are going diarrhea almost every hour. Both of us are completely dehydrated and when trying to drink fluids but can’t keep it down. This is terrible and miserable. Not sure what did it but they pushed the king crab legs so we got them but my wife and I were concerned with the smell. We don’t expect such incidents at “high end” restaurants. Multiple plans both personal and business have been ruined today I called the restaurant and of course they denied any responsibility. They offered me a gift card and said I could give it to someone else if I don’t want it. Why would I want or do that? I can’t put into words how ill I am and how disappointing this situation is!!!

Visited 2 years ago

Visited 2 years ago

Amazing restaurant all the food and drinks were incredible. Our server was great checked in often and was very friendly.

Visited 2 years ago

Full disclosure, I attended this restaurant as part of a corporate meeting. However, I enjoyed my meal with the exception of my steak being cooked a little bit more than I had hoped for. Food was great. Service was fantastic.

Visited 2 years ago

My clients from out of state were so impressed with this restaurant choice. We took a break from previewing homes and stopped in for an early dinner. Excellent service, lobster bisque was fantastic and ambience relaxed the vibe from house hunting all day. Thank you to Marcus who was so accommodating!

Visited 2 years ago

If you want the best food, best service, and best people in the world, visit our restaurant. Our server Marcus was amazing, not only did he recommend the pork chop dish which is amazing but the persona and atmosphere of this restaurant is amazing!

Visited 2 years ago

This restaurant is a must! One of the best well done NY Strip I've ever had. Way too full for dessert, but ordered anyway and did not regret it (well, at least not at the fault of the crème brûlée). Service was equally phenomenal!

Visited 2 years ago

Great experience for our first anniversary. We have been to other locations and this was the best so far. Kenny was our server and made fantastic recommendations throughout our dinner. The manager fuade checked on us to ensure we were having the best time. Food and atmosphere were equally impressive. Will be back!

Visited 2 years ago

Good food ... Great service ... Far too noisy

Visited 2 years ago

Delicious food !!!!? Nice atmosphere ......

Visited 2 years ago

It was ok...

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

I went for 2023 restaurant week. Very attentive service and good food. The risotto needed a bit of salt but the scallops were cooked perfectly.

Visited 2 years ago

Great service, food and atmosphere. Highly recommend.

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

Nice ambience and great food

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

Impeccable service, first rate seafood. The atmosphere is awesome, even the bathrooms with their dark wood is nice. All around top notch.

Visited 2 years ago

Landon was super sweet. Our server (didn't catch his name) was also great! Very professional. It was my birthday and they gave us a large table and decorated it. It was really cute! The food, though, is the star! The asparagus and brussels were a bit disappointing, but the rest made up for that one small detail. We had a smoking seafood tower and were able to customize it. We got everything we wanted, and they made sure it was to our specifications.

Visited 2 years ago

Absolutely fantastic! The service was fantastic, food was so good. We had the lamb and a crab scallops special. We felt so welcome and never rushed! Best date night we have ever had!

Visited 2 years ago

This is definitely the place for celebrating special occasions. They treat you exceptionally well from the moment you arrive. Food, service and ambiance are all excellent. We just recently went there for my wife's birthday and it was perfect. For a truly high end experience that won't disappoint we definitely recommend Ocean Prime!

Visited 2 years ago

Visited 2 years ago

Normally really enjoy Ocean Prime. But on our last visit, I had the lobster tails, and they tasted like they'd been sitting in salt...for a long time. I told the server, but said I'd eat them anyway, as I was starving...we'd been waiting a very long time to be served (there were six of us). No manager came to the table, no efforts to make things right, no apology, nothing. Very, very disappointed in both the service and the food. We used to go pretty regularly, but haven't been back since that experience.

Visited 2 years ago

All aspects here are excellent, service, ambiance, food, and drinks.

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

1,000% great in every regard!! 👍

Visited 2 years ago

Visited 2 years ago

Great ambience, excellent food and incredible service. The steak and lobster were outstanding. Dessert was good. I will definitely be back.

Visited 2 years ago

What an amazing dinner to celebrate birthday! I got a warm basket of bread and butter to start things off. My wife and I ordered one dozen oysters, a salad, crab cake, and lobster bisque soup to start things off. The West coast (best coast) oysters were amazing, ultra flavorful and honestly didn't need anything on them. The salad was one of the best I've had and I'm usually not a salad person, very unique presentation (see photo). Crab cake had a nice crispy outer layer, the cabbage that came with it had a nice tart taste that complimented the crab cake and sauce well.

By the time we got to our main course, we were actually quite full 😂. That didn't stop me from finishing my seared scallops with buttery lobster and creamy potatoes! It wasn't on the menu, it was one of the specials positioned by our waiter. Fantastic choice! Oh, and we got the chocolate peanut butter pie for dessert to go. OMG that pie was amazing! The inside was more like ice cream and it was almost like a big Reese's peanut butter cup. So. Good.

I will definitely be coming back here for more celebratory occasions. I will have to try their steaks next time.

-K

Visited 2 years ago

Every detail of our dinner was amazing. Crab cake, scallops, sea bass, lobster bisque exceptional. Can't wait to go back!

Visited 2 years ago

The calamari appetizer was fantastic!

Unfortunately, the theme of the night seemed to be burnt. The appetizer crab cakes were burnt. The scallops as the main course were burnt. And the creme brulee for dessert - you guessed it - burnt! And I hate it when anyone burns the sugar on the top. Totally ruins the taste!!

The service overall was excellent, and so, too, was the ambiance. It just seemed everything was left in the pan and overcooked just a bit too much.

Overall a disappointing night out at what we hoped was a spectacular venue.

Visited 2 years ago

Always great!

Visited 2 years ago

Dixie Is amazing

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

Good Food And Good Service....

No Complaints .....

Will Return ....

Customer For Over 10 Plus Years ....

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

I really want to give them 5 stars but I just can't. Sean was our server and soooo great! No issues with the service. We came to celebrate our anniversary, first time coming here. I ordered the filet and my husband ordered a medium rare, 8 oz wagu, it was $100 per oz and it came out cold. Not even warm, it was very cold. He asked for it to get fixed so they heated it up and came out cold again, it was slighter warmer but still definitely cold. The staff did make it right on the bill, but when you pay $100 per oz for a steak you'd expect it to be near perfect. We also ordered the mushrooms, black truffle Mac and cheese, and the garlic mash, which were all delicious! The filet was absolutely tender and delicious as well.

Visited 2 years ago

Very nice food and the service was outstanding

Visited 2 years ago

Visited 2 years ago

Nice but not posh....waiter was awesome

Visited 2 years ago

Overpriced for "upscale basic".

Visited 2 years ago

I will definitely be back

Visited 2 years ago

Visited 2 years ago

My experience is my first time going here, We had reservations and arrived 20 min early and they sat us down immediately! But! at the table we waited 15 min and even though they gave us our menus told the wife I get someone!
tough for me to do! If alone I just would of walked out! but was willing to give them a chance! Got a hold of another waitress and explained and she apologized for the wait! Not to minutes
the manager arrives and apologizes for our wait and to make along story short it all went very well! the wife was happy has well I!! Thank you! to our waitress and Manager and your staff! We had a good experience! and the food was great!

Visited 2 years ago

Visited 2 years ago