Sushi Brokers

Our waitress seemed like she hated life but aside from that this was an awesome experience and they had great music playing! It had a very night clubby vibe in some ways but I was told it’s not normally like that. I enjoyed it the food was great my only hang up was that the waitress was rude and impatient.

Visited 3 years ago

Pretty tasty but we only tried a couple rolls. Kinda pricey for a decent roll. Read the menu carefully since not all rolls are seaweed rolled. Some were soy paper and some were just fish. Definitely wouldn't try all the rolls since they were kinda nontraditional. Personally not a fan of soy paper and the one wrapped in fish had no rice...so it's not even sushi...

Visited 2 years ago

Best sushi in town!! I took my family out to eat last night, Allison took care of us; she was warm, inviting, and made sure my son was very happy. The bartender, tall guy with a goatee made a super tasty Tokyo Colada ⭐️⭐️⭐️⭐️⭐️The sushi is delicious, ingredients are fresh, and presentation on point. Really cute place with good music. I would recommend it to everyone! 😌

Visited a year ago

We came in as a party of 12. The waiter would bairly come to our table and we couldn't find him most the time. Drinks took forever to arrive, even just a draft beer. They ran out of cups. Food took an eternity as well. My husband and I ordered 2 rolls. Everyone else got their food and drinks (even tho they ordered after us) and we didn't. We ended up telling the manager to cancel it. She walked away with no response or apology and we never saw her again. The server ended up telling us that they haven't been paying him so basically he could care less. Never coming here again.

Visited 3 months ago

Been here once before and was so good. Went here tonight and wow a change. Order drinks took forever and they weren’t even busy. Customers getting styrofoam cups due to no clean glasses . Employees complaining about not getting paid. Ordered a burger was told didn’t get meat. Other food ordered never arrived. Here for two hours and am had to chase waiter down to place order . Cooks taking their time. Such a disgrace . Won’t come back again. Even scared to get out sashimi rolls as they never came. Won’t come back. Would rather go to McDonald’s than here

Visited 3 months ago

Could become my favorite sushi spot in Gilbert.
The sushi is good and the people are friendly. Excellent location.
3 out of 5 stars because to many times the servers take way to long with service, drinks & refills.
.

Visited 4 years ago

Food was excellent, Emma is an awesome server, doesn't hover around customer, yet checks in at the appropriate time. Music a little loud for Sunday lunch,especially with the acoustics in the bldg. Good tunes.

Visited a year ago

Worst service, waited over an hour for 1st dish. After that, every 10-15 minutes another dish would come out. Restaurant was only half full, now I know why. We were a party of 8, only ordered 6 sushi rolls & 2 entrees. Waitress never apologized she just said all food would be out in another 10-15min. Don't bother eating here, waste of time & money.

Visited 5 months ago

We came in as a party of 12. The waiter would bairly come to our table and we couldn't find him most the time. Drinks took forever to arrive, even just a draft beer. They ran out of cups. Food took an eternity as well. My husband and I ordered 2 rolls. Everyone else got their food and drinks (even tho they ordered after us) and we didn't. We ended up telling the manager to cancel it. She walked away with no response or apology and we never saw her again. The server ended up telling us that they haven't been paying him so basically he could care less. Never coming here again.

Visited 3 months ago

Been here once before and was so good. Went here tonight and wow a change. Order drinks took forever and they weren’t even busy. Customers getting styrofoam cups due to no clean glasses . Employees complaining about not getting paid. Ordered a burger was told didn’t get meat. Other food ordered never arrived. Here for two hours and am had to chase waiter down to place order . Cooks taking their time. Such a disgrace . Won’t come back again. Even scared to get out sashimi rolls as they never came. Won’t come back. Would rather go to McDonald’s than here

Visited 3 months ago

Absolutely amazing the sushi is so tasty, everything came out super fast literally less than 10 minutes. Highly recommend definitely one of the best sushi places here!!!

Visited 4 months ago

Visited 4 months ago

I ordered food, at 820pm on the website. There was no where on the website that said it wouldn’t have been made that day.

It said will be ready the next day at 11:30am. I called for a refund. And was told the worker needed to go home and do the refund on her computer at home. And I will receive and email.

I waited till next day mid day, called the store, and was told nothing they can do till manager comes in in the evening. I filed fraud charges with my bank. And Sushi Brokers ended up refunding me, but kept the $5 tip. That’s fraud.

Visited 4 months ago

My server was like actually so mean i was confused but she gave us terrible service. She only came over like twice and it felt like we were annoying her when we were just ordering food.

Visited 4 months ago

Atmoshphere was very clean and organized . Drinks were a solid 10/10. Sushi rolls, although a bit pricey , were delicious and had a good variety going . First time visiting Gilbert with my wife but will for sure visit this sushi place again next time around !

Visited 5 months ago

Worst service, waited over an hour for 1st dish. After that, every 10-15 minutes another dish would come out. Restaurant was only half full, now I know why. We were a party of 8, only ordered 6 sushi rolls & 2 entrees. Waitress never apologized she just said all food would be out in another 10-15min. Don't bother eating here, waste of time & money.

Visited 5 months ago

Service is very slow. Our server was hating life or her job who knows. Sushi took forever to come out and server used the excuse of only having two chefs and never apologized. Place wasnt even that busy but "their tickets are backed up" and sushi took an hour to come out. I've been to restaurants that only have 2 chefs and they whip out orders and not move at the pace of a snail. This place lacks sense of urgency and good management. If you're craving sushi and want to come here go to Frys grocery and get sushi there instead. Alot faster and bigger portions.

Visited 5 months ago

Visited 7 months ago

I really want to like this place. The Sushi pizza is great. The service is hit or miss. I get the impression that whomever owns this place is neglecting it. It just needs some looking after. I am about to stop coming here.

Visited 7 months ago

I’ve never had an issue with the food, it’s always been pretty good. The biggest complaint is the cleanliness. Tables aren’t wiped down properly, sticky crap still hanging around. The bathroom is questionable. Overall, the feeling you get is a place that was once up to date and on top of its game, but is now dingy, neglected and ignored.

Visited 7 months ago

This place just gets worse and worse every time I come sushi is nasty and so over priced

Visited 7 months ago

Visited 7 months ago

Bad service out of lot of items the only thing is drinking and drinking not a good place the food was expensive and small meals 20 salmon was like 2 dollars of salmon you could get better at big sushi place in Chandler not what I expected for the money and staff with thinking there high standards not

Visited 8 months ago

I love sushi brokers and go all the time. Decided to do pick up for cinco de mayo. Worst experience ever. The sushi was terrible. Sashimi was the thinnest I have ever seen them from you guys. Rolls that were supposed to be topped with sauces didnt have anything and it didnt come on the side either.. Spent $250 for something you wouldn't serve in your restaurant.. I love the sushi here but definitely won't be picking up ever again.

Visited 9 months ago

Visited 9 months ago

Honestly this place looks great. I however was looking for more budget options and they just don't have that. Meals drinks and gratuity expect to pay upwards of $50 a person. For a nice night out I would be more than happy to do this but the day I wandered in I realized I was not their target demographic.

Visited 9 months ago

I remember going to this place before and enjoyed it so not sure if it was just my past experience or what, but I will not be going here again :/ I ordered the spider roll and was given this shrimp roll that I could barely chew (I hate shrimp so it was the wrong roll) and our garlic edamame had no garlic plus it was super dry and just not appetizing at all. The sashimi here was odd, I’ve never had this stuff not come with rice under the fish…

Visited 10 months ago

Hannah, our waitress was great. The outdoor seating was nice. Great place to go to with friends or a date.

Visited 10 months ago

Visited a year ago

Sushi brokers is a vibrant spot with great food. Must tries are the Alaskan roll, chimichanga, and volcano chicken. Always bopping great music too! Friendly staff that’s super helpful

Visited a year ago

I went into this place with the wrong expectations, and that's my fault, so I'm not going to reduce points for that. Sushi Brokers is NOT a quick bite, low price place. You will end up spending roughly $30-$50 depending on how much you personally can eat. They are, however, incredibly friendly, and amazingly helpful in selecting and assisting any questions you have. They are even willing to substitute items in rolls that you personally don't like, on slow days. Beyond my mistake, it's a fantastic place to eat.

Visited a year ago

Sushi Brokers is one of my favorite restaurants of all time. Always amazing fresh quality sushi. Amazing Kitchen Menu with Option for everyone to enjoy. Looking around staff is always beautiful and attentive. Always seeming to be hard at work. They have a sushi wizard his name is Joe, ask for him at the sushi bar friday and saturday nights! Try their fried Cheesecake for dessert! One of the best restaurants in downtown gilbert, Unique menu from all the other restaurants that all have the same things.

Visited a year ago

Slow service. Decent sushi. Lollipop and Sunrise roll were good.

Visited a year ago

The rolls were very small and low quality as far as the fish flavor. Way too expensive for what it is. Edamame was made soft, mushy, and otherwise difficult to eat and enjoy. (Apparently that was the intention). Las Vegas was good for the fried tempura but nothing else about it was notable. Cowboy, Sunshine, and Alaskan was also ordered, cowboy was off as far as flavor and quality but so far no ill affects. Staff checked on us appropriately but we did wait on the bill for three table touches. Plates came dirty the first round. All in all we tried a new sushi place but won’t be back.

Visited a year ago

Visited a year ago

I had better expectations from this place, having been to their Scottsdale location. The place seemed a bit dirty upon entry. It was verified when we received a dirty ramekin. We asked for it to be exchanged and were brought another dirty one. Our waitress had no etiquette and was not a good, professional server. She took a while to come to the table and when she did come we were ready to order drinks and food. I was iffy about the way she took our order down, and sure enough she came back to ask what drink I had ordered. There’s nothing wrong with that, but it was just the unprofessional manner in which she asked. The food was alright, we ordered sushi, it was good, but maybe not for that price. I think they have a cleanliness and server problem at this location. It was a Saturday night, everywhere in Gilbert was hopping and this place wasn’t even half full. That was a bad omen right off the bat.

Visited a year ago

I share my love of sushi and I had given the chance SEVERAL times to Sushi Brokers..... more like the servers are BROKEN. I understand that they can get busy but standing at the front EVERYTIME and I get more acknowledgement from the diners sitting than the servers who blantly make eye contact with you then continue to do nothing and no acknowledgement... and this wasn't just ONE occasion... EVERYTIME I've gone in.... even with a reservation. All I'm asking is for more effort and simple customer service interaction rather than being pissed that a rush is happening.... thats the service industry... coming from someone who's worked in the industry. If you don't like it, quit.

Visited a year ago

I highly recommend not eating here. Service and food was horrible. Prices are overpriced for the poor quality of food. We left and ended up getting food on our way home. 😏

Visited a year ago

I regret to say that my experience at Sushi Brokers in Downtown Gilbert was extremely disappointing. Despite the restaurant not being packed, the sushi took an unacceptable 50 minutes to arrive. Throughout the agonizing wait, there was a notable absence of managerial presence, with the team seemingly occupied in the back kitchen. When the rolls finally arrived, they were spaced out by 15 minutes and tasted terrible. I am genuinely concerned about the potential for foodborne illness. The exorbitant prices only add insult to injury. I strongly advise against dining here, as you're likely to encounter long waits and subpar food quality.

Visited a year ago

Visited a year ago

Some of the worst service i ever had, took over and hour and a half to get all are sushi we order 7 sushi rolls they bring one roll out then we way for 10 to 15 mins then they bring out 3 more, we wait 10 to15 mins thinking we are going to get the rest of are food nope they bring one roll out, this goes on until finally we get all are food this place wasn't even half full the service sucks here the so called manager or the guy running the kitchen didnt seem to care to much the server was a joke never check on us i could of drank way more sake but he never came by
DO NOT GO HERE SERVICE IS THE WORST

Visited a year ago

Took 20 min to get the drink order, another 20 to bring out 1 bottled beer, then 40 more to get the food. Over priced for average sushi.

Visited a year ago

Great place for a quick lunch, good service, great selection of sushi.
Definitely will be back.

Visited a year ago

Visited a year ago

“We are not taking tables” idk what that means

Visited a year ago

Visited a year ago

Visited a year ago

The food was ok…the prices are ridiculous for those tiny portions , like for the French , the Alaskan roll was not what I thought it would be, the drinks were spot on. The tab was 96$ and we ordered 2 crab Rangoon , 1 coke , 1 lychee alcohol beverage, 10 pieces of the salmon sashimi, , 3 rolls of sushi and what appeared to throw it all together, they didn’t even bother to separate it out , the waitress didn’t explain anything 🤣 (poor presentation) , but hey ?! I guess it’s a great place if you just wanna grab a tiny bite to eat and a drink or more drinks 😉
But I give it a 3 ,
Just some things you gotta try once

Visited a year ago

Update as of Jan 12. I've been here multiple times, and after this last visit, we won't be back. Service was horrible. it took 2 hours to get 4 rolls. Brought the wrong order to our table, not once but twice. The bar tender even came over to our table because they had to explain what brands they had when i asked for child unfiltered sushi. They also said they didn't have tuna tetaki, yet it was on the menu. I was starving by the time we left there. Idk if it's under new management, but don't let the pics on here fool you. Our rolls consisted of 5 skinny pieces. Pathetic amounts for $15. There are too many other quality sushi bars out there to come back.

Visited a year ago

This food is not worth it. $50 for two tiny sushi rolls with barely any fillings, three small spring rolls and little portions of miso soup. The food was not worth that much and the service was terrible. The lady that served us had a big attitude with no compassion about the restaurant. I don’t recommend this place AT ALL.

Visited a year ago

The food here is excellent quality. I highly recommend the citrus yellowtail. It's my favorite.
We arrived just after 11am shortly after they opened. It was empty and we were able to seat ourselves.
The waitress was very prompt and friendly.
I ordered a pot of green tea - it was delicious. The ice water is filtered and we were offered lemon as well.
All of the rolls were fresh and delicious. Plenty of wasabi and ginger served.
It is fairly pricey here, approximately $15-$19 per roll but the quality nearly justifies that cost.
I'm a 40something year old mom that went to lunch with my 19yr old and 17yr old male children. The waitress wore black leggings and a sports bra. The bra had a front zipper that was about 25% zipped. I was extremely uncomfortable with this. It was 11am on a Wednesday in the middle of winter for lunch and I feel like that's not an appropriate dress code for the setting. No shade in this review. She was prompt and friendly and knowledgeable and I have no idea if the outfit is mandatory or her idea. Just a mismatch for me personally this time. Reflected this as a 5 star service and a 1 star atmosphere to try and be fair as this is opinion based.

Visited a year ago

I was so happy back in 2016 to 2018 when I used to order the Large Sushi Pizza, my buddy Dusty Hanshaw got me hooked on it, he would always tell me to order once I got there cause it would take a min to cook. I've gone 5 times to the Frankloyd Dr and Scottsdale Sushi Broker and I've received my pizza burnt, with nothing on it and blantenly forgot my orders, dont get me wrong the manager would cover my family's meal for the night but I wouldn't eat sushi pizza. I found the down town Gilbert Sushi Broker, and yes again, 5 times they forgot about my pizza , burnt it up and didn't add the toppings. This last time on my BDay Dec 6th 2023 I said imma give them a last chance. And again failed, got two pizzas brought to me burnt and full of some grease, even my girlfriend got upset cause she told the the waitress it was my bday and they announce my bday to another booth which they were confused. I won't go here no more, yeah it was free food, but never is it gonna taste the same. Gilbert and Scottsdale Sushi Broker.

Visited a year ago

Delicious sushi and great drinks! We loved our experience. The waitress was sweet and quick. The menu was great and we didn’t regret a single thing we ordered. Memories were made?

Visited a year ago

Hanna was our server and was on point! The food was also delicious and the atmosphere is good

Visited a year ago

The sushi and chicken were amazing!

Visited a year ago

Visited a year ago

Visited a year ago

This place has really turned it around from my previous visit. Awesome staff and great sushi.

Visited a year ago

Stellar service for a party of 6! Our server was training and couldn’t have been the nicest to us and patient with some of the indecisive individuals in our party! Sushi selection was great. Recommend if you’re looking for a cool spot for some great food, good food and chill atmosphere

Visited a year ago

Visited a year ago

Sushi Brokers is an absolute gem! From the moment you step in, the atmosphere is buzzing with positive vibes. The service is top-notch – attentive and friendly, adding a delightful touch to your dining experience. The food is not just excellent; it's a culinary adventure! Each bite is a burst of flavors that will make your taste buds dance. Combine all of this, and you've got a must-visit spot for sushi enthusiasts!

Visited a year ago

Visited a year ago

Visited a year ago

Visited a year ago

Walked in on a Sunday and we were greeted by the server. We sat at the bar and order chicken teriyaki and a dragon roll both were delicious. The service was great and friendly. It was my first time there and I'll be back.

Visited a year ago

Bland, overpriced food and terrible service

Visited a year ago

Visited a year ago

Deliciously fresh flavors and pleasant space.

Visited a year ago

Visited a year ago

Visited a year ago

Megan at Sushi Brokers is the epitome of exceptional service! Her friendliness, kindness, and attentiveness made my dining experience truly enjoyable. It's rare to encounter such a dedicated waitress who goes above and beyond to ensure customers feel welcome. Kudos to Megan for making my visit memorable!

Visited a year ago

Best sushi in town!! I took my family out to eat last night, Allison took care of us; she was warm, inviting, and made sure my son was very happy. The bartender, tall guy with a goatee made a super tasty Tokyo Colada ⭐️⭐️⭐️⭐️⭐️The sushi is delicious, ingredients are fresh, and presentation on point. Really cute place with good music. I would recommend it to everyone! 😌

Visited a year ago

It's been better. But still top notch.

Visited a year ago

Food was good! Service was not. Hell I got half my sushi before my water and drinks! And not a big fan of sitting so close to strangers with a bunch of tiny tables put together for a couple hundred dollar dinner.

Visited a year ago

Place looked nice but got the worst customer service from the only server on duty at the time. It happened today around 5-6 PM. He was doing nothing but looking at wine bottles and I asked him for a drink, he made eye contact and then proceeded to ignore me and go back to work. Terrible awful service can't believe that is considered acceptable at this location. If you see a tall 6' 4" man with dark hair and a goatee, avoid him, he doesn't want to serve or assist customers if he can help it.

Visited a year ago

Apparently they don't pay their employees.

Visited a year ago

Alyssa was so amazing! She’s very attentive and a blast to talk to. My family and I have been coming here for a while and I hope this place doesn’t lose her! The pot stickers were delicious and we always get the crunchy roll!

Visited a year ago

Not really sure how this place is still in business. To be honest. We've tried it out a couple times. The sushi is always sub par. The service last night was rough at best. They forgot our order multiple times, and then when our food came out it was overpriced and underwhelming.

Visited a year ago

Shawn is our server 9/10 times and he’s AMAZING. We come at least once a week at this point and are always happy with our service. Thanks Shawn!

Visited a year ago

This place is usually really good. Last night for some reason the manager I assume, heavy set with a big baggy t shirt, kept being really condescending. I get it you're the manager, but don't be grumpy and take it out on your customers.

Visited a year ago

I am usually a regular at Sushi Brokers as its my wife’s favorite sushi spot. We visited both the one in Scottsdale and Gilbert on occasion. However yesterday was probably my worst experience with them. It was my wifes bday and her request was Sushi brokers we went to the one downtown Gilbert. We ordered shrimp fried rice and literally only received 3 pieces of shrimp within the whole order(they were also over cooked). The portion of noodles were smaller than usually and the sushi was dry. This was very unusual for sushi brokers so I wont hold it against too much but this was not good especially for the money spent yesterday.

Visited a year ago

Visited a year ago

Megan was a great server! She treated us very well! Will be back again for sure!

Visited a year ago

Excellent food and service

Visited a year ago

Visited a year ago

They only had one server on the night that we went with the party of 10. the service was slow and it was a weekday which meant the restaurant was empty. My first bad experience here after coming 5 other times in the past.

Visited a year ago

Food was excellent, Emma is an awesome server, doesn't hover around customer, yet checks in at the appropriate time. Music a little loud for Sunday lunch,especially with the acoustics in the bldg. Good tunes.

Visited a year ago

I used to love coming here!! Sushi used to be great! Lately sushi rolls are loose and fall apart. Sushi is warm and doesn’t taste fresh. Last visit it took forever to get waited in. Tonight my son and I show up to be told they have one sushi chef because nobody showed up. As I look he wipes his sweaty head with his hand then continues making sushi!!! No thanks! Lately I noticed the staff who dress like they rolled out of bed or a gym with crocks on!! They’re always on their phone. Where is the manager!!! What’s happened to this place! Used to be our #1. Not anymore. ☹️

Visited 2 years ago

Visited 2 years ago

Waited over an hour for our food. Only one sushi chef. Last time I came in to pick up a to-go order which was months ago and they had a line of people waiting at the door and not enough servers. The staffing here is not under control and that obviously falls on management. I was debating between here and Blue Wasabi. I so wish I would have gone to Blue Wasabi. Lesson learned. Won’t be back here ever again and wouldn’t recommend it to anyone.

Visited 2 years ago

Alex, the sushi chef, made this! Beautiful and delicious! The bartender, Alissa, was super friendly and gave great service.

Visited 2 years ago

Great customer service and food

Visited 2 years ago

Pretty tasty but we only tried a couple rolls. Kinda pricey for a decent roll. Read the menu carefully since not all rolls are seaweed rolled. Some were soy paper and some were just fish. Definitely wouldn't try all the rolls since they were kinda nontraditional. Personally not a fan of soy paper and the one wrapped in fish had no rice...so it's not even sushi...

Visited 2 years ago

Fantastic experience. Great service from Hunter!!

Visited 2 years ago

Not a huge fan of sushi but was pleasantly surprised! Very nice food very good service happy people which makes the dining experience great and the food more enjoyable

Visited 2 years ago

Visited 2 years ago

Great first time here

Visited 2 years ago

Visited 2 years ago

This place is a ticking time bomb. It gets worse every time we visit. Service has always been bad but today was just hard to watch.
We sat at the bar hoping it would give us an advantage of quicker service but we ended up leaving without finishing our sushi or drinks.
Sushi plates were crafted almost instantly with beautiful precision then would literally sit behind the bar for 15 minutes. The food takes no time to be prepared, its the wait staff that allows it to sit there until they decide to deliver it.
Once the sushi is ready to go they place a paper ticket on top....we watched a waitress chew every single fingernail and touch their computer multiple times, pick up a sushi ticket, not drliver it, and place the ticket back on the food.
We were so grossed out by everything we witnessed tonight. Just lazy staff, no coordination, and theres a hole in the cabinet at the bar that holds and chills raw fish, so warm air just seaps in.
We will not be back, and I hope others stay away before they get sick.

Visited 2 years ago

Love this place!

Visited 2 years ago

Fantastic!

Visited 2 years ago

Visited 2 years ago

Severely understaffed.

Visited 2 years ago

By far my favorite Sushi place in Arizona! The chimichanga roll is soooooo delicious!!!

Visited 2 years ago

Visited 2 years ago

Everything is good, not unusual or super exciting. But certainly worth a visit for some yummy food.

Visited 2 years ago

Out of the four rolls we ordered, three were outstanding. The Lollipop was disappointing.

Visited 2 years ago

Shrimp Wok bowl with udon was not udon, closer to linguine….carrots, zucchini, broccoli, red bell pepper, mushroom…nothing particularly Asian about it…bland, no spice, no flavor.

Visited 2 years ago

This is my second time at sushi brokers I ordered the same thing I had last time but this time one of the wings were under cooked and very much pink.

Visited 2 years ago

Visited 2 years ago

yum

Visited 2 years ago

Visited 2 years ago

Waitress was overwhelmed.

Visited 2 years ago

Very meh food at a fairly high price. The interior is cool though

Very much "style over substance"

Visited 2 years ago

This place is literally awful. Bad service and even more disappointing food. Just go inside and look at whose keeping them in business

Visited 2 years ago

Great service from the waitress, great sushi, great drinks, chill vibe/atmosphere. A bit expensive, but you get what you pay for.

Visited 2 years ago

Visited 2 years ago

Went to get sushi rolls and I was told that there is no chef to make sushi.
If there is zero star I would give zero.
You might close the place down since you cannot service sushi in a sushi place!

Visited 2 years ago

Love our waitress Avery<3 Outstanding customer service :) we love having her each time we come in!!

Visited 2 years ago

Amazing sushi and sake.

Visited 2 years ago

Great menu, good food, the service is sparse though.

Visited 2 years ago

Visited 2 years ago

I enjoyed a Dragon Roll (not on menu) which was excellent and a Soft Shell crab BLT, while the wife had a Bento box.
Reasonably priced and great service. Definitely a go to place.

Visited 2 years ago

Only reason I would come here is for the food being decent. Sushi is great and service is awful. Walked in on a Saturday night and was greeted with the comment, “You can sit wherever I don’t know where the hostess is”. After sitting we (party of 3) asked for menus and we’re finally waited on. Ordered 4 rolls and a chicken sandwich, but as the rolls came out no sandwich was seen nor any server. We noticed multiple tables having to go up to the bar to ask for a server or to get their bill after similarly bad service. Still no chicken sandwich after 10+ minutes of receiving the rolls. I went up to the bar and requested an estimate time left on the sandwich. Back at the table our server magically appeared to tell us they were just now making it but waited because there was no lettuce and didn’t know if we still wanted it? Pathetic. More time goes by and we finally get the fast food quality chicken sandwich. 16$ for a plate of fries and chicken patty. Server Manny was apologetic and tried his best for the service it was and who sat us when no hostess could be found. Rough birthday dinner.

Visited 2 years ago

I have been currently waiting for plate off sashimi for almost hour now. It Wedsday.

Visited 2 years ago

Visited 2 years ago

LOVE the sushi here! Great atmosphere!

Visited 2 years ago

Great place for fresh sushi!

Visited 2 years ago

Only two tables had customers, and we only seen our waitress less than 3 times. The customer that came in after us had a different waitress, they had their food, drinks and were done before we got our food.

Visited 2 years ago

Visited 2 years ago

It's the best sushi. Enough said.

Visited 2 years ago

Really sj!t the bed tonight. Was informed the kitchen had a meltdown and anything i orderd was going to be over an hour. "Out" of half the stuff i ordered, i kind of feel like nobody wanted to work after the meltdown, so i was just told they were "out". The hot sake was cold, my first server didnt even want to deal with anybody, she was soon replaced by Hannah, who was much better to deal with. Overall, a poor dining expirience for two people that spent $140, I left hungry. Im about to stop at mcdonalds drive through, which will have twice the dining expirience.

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

Meh. Hostess was practically nude. Server didn't know any of the wines, but he was courteous and did well. Sushi was a small step above grocery store sushi. With all the options, we may not give it another a shot. Plus, holes in the seats, tables chipped...

Visited 2 years ago

Visited 2 years ago

Good food and quality place

Visited 2 years ago

Visited 2 years ago

This place is the best! I don't eat sushi, but their other food is tremendous!

Visited 2 years ago

This place is trending downhill big time. Used to be a regular but not anymore. It took forever to get our food, two items were the wrong thing and another didn't show up at all. The sushi that did show up was poorly made (giant thick cuts, overcooked mushy rice) and the fish was old and stale.

No comps were offered for the long wait or incorrect/missing food. Could overlook it as a one-off night but its been steadily getting to this point over time. For the price point (2 people, $120+) its just not worth it. Won't be coming back.

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

Great volcano chicken

Visited 2 years ago

Visited 2 years ago

I had had good experiences at sushi brokers in scottsdsle so I convinced my family to go to sushi brokers instead of blue Wasabi. Big mistake. Menus were dirty, wrinkled, service was bad, booth seats were ripped. This is all before we got food. Won't be back. Bad 1st impression for my family!

Visited 2 years ago

Good Sushi. Great location and experience.

Visited 2 years ago

This is one of my favorite lunch spots. I love the salmon poke bowl and jalapeño tail- so fresh and SOOO yummy!

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

So nummy! Loved everything we had!!

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

The waitress was horrible. Sat forever with no food after ordering, and didn't even get all of our food because she "forgot" items. Food sat behind the counter for 5 mins before our waitress brought it to us. The sushi maker was on his phone and then started to make more sushi.

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

The first time, my experience was good. Good sushi and a cool environment. The last few times, however, my experiences were far from good. On a Sunday afternoon, we sat down and waited for more than fifteen minutes for a server to attend us. We moved up to the bar area in hopes of being attended quicker. It was just as slow. In the end, our server got our drink orders wrong and we only ordered one roll in hopes of getting out of there as soon as possible. We waited another thirty minutes for our food. The service is slow, inexperienced and non-attentive. There were only two servers on the floor with more tables filling up quickly. This business should definitely have fast-paced workers, and more than two serving tables, as they cater to a very popular area being in downtown Gilbert. Will not be returning.

Visited 2 years ago

I know this restaurant has struggled with staffing, but the service is usually pretty good. One of the best quality sushi menus in the area.

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

Good service and great food

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

Really good but the salmon was really small

Visited 2 years ago

"Ok" sushi, the menu could certainly offer more fresh/raw fish items with a bit more creativity.

Visited 2 years ago

Happy hour and No happy hour are same cost.. I’m confused…

When I read the meau without say “happy hour” on meau to order and I knew it’s half price off for happy hour some how finish with lunch and got receipt cost is regular price I show the waitress they took other meau come with of “happy hour” but it’s same price as no happy hour from meau and happy hour meau caused me a confused. pay regular cost $17 before taxes from order two California roll of sushi..

Visited 2 years ago

Visited 2 years ago

The fish is consistently fresh, love coming here when I'm ready to splurge a bit.

Visited 2 years ago

Sometimes the music is too loud
And the front door needs a new bottom metal panel to make it look more in good shape or cared for

Visited 2 years ago

The drinks are always amazing and the food makes me want to go everyday.

Visited 2 years ago

Visited 2 years ago

Has cockroaches on the bar

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

Best sushi/sashimi we've had in Phoenix!

Visited 2 years ago

Food was good! Service was a little lacking in that it took 20 min to get drinks and 40 min to get food. People that came in after got there food and drinks before us! I believe that it was a overwhelmed waitress.

Visited 2 years ago

Yummy sushi at the bar with a nice draft beer.

Visited 2 years ago

Not impressed, there's way better sushi spots within a mile of downtown Gilbert no need to spend big bucks on imitation crab and bland flavors.

Visited 2 years ago

Visited 2 years ago

Came in today 11/29 BOYOND HORRIBLE service at the Gilbert location .
Order pot stickers DEEP FRIED (come out pan seared ).
Friend ordered two sets of rolls and ask for extra ginger. The server still never brought out the extra ginger.

Order Terakyi chicken double white rice - server brings out volcano chicken out with a side of rice.I repeat my order and once again volcano chicken is brought again.
Asked to take my order off the bill & the server still leave the side of rice on the bill.

This would have been solved if EITHER the server repeated the order or listened the 2nd time around . NOT to mention they have manager/supervisor on duty. VERY dissatisfied with the lack of competence of our server (baylee) and the another server (korine) that came out to handle the inconvenience of this visit. this was NOT handled in the way I expected and NO offer of compensation for INCONVENIENCE of messing this order up 4 times. Will be taking my business else where.

Came in 9/22 - server charged us for the wrong bill $80 all they could do is apologixze, not comp the bill in any way & charge is AGAIN for our bill .

Least to say I will NOT be doing business here AGAIN.
Thanks

Visited 2 years ago

I have eaten here multiple times and always treated with great service and even better food. The drinks are awesome and the sushi is in my opinion, the best in the valley. The surf and turf roll is my personal favorite!

Visited 2 years ago

The food is average here but they're typically not very busy so it's easier to get into this restaurant than a lot of other places in Gilbert

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

Visited 2 years ago

2 bento lunches, 2 soft drinks, good taste, small portions, slow service, $45 -_-

Visited 2 years ago

The service was amazing! We had the best. She was the assistant manager and such a positive spirit. We will continue going to Siushi Brokers. The rolls were all very delicious as well.

Visited 2 years ago

Great service and sushi was good as always.

Visited 2 years ago

Great atmosphere and helpful staff! My husband and I came in this evening on a whim. Our bartender/server, Angelina was super sweet and upbeat. We ordered “surf and turf” and “damn good”…. Definitely recommend!

Visited 2 years ago

This is the WORST restaurant in Downtown Gilbert. Avoid at all costs, especially bar as they have a serious fruit fly problem and horrible staff.

Visited 2 years ago

Visited 2 years ago

I had the absolute best experience here. We were out & hungry in downtown Gilbert when my boyfriend wanted to go here to get the volcano chicken. What is volcano chicken, you may ask? The absolute best chicken I’ve ever had. I was blown away. I got the mixed. So sweet, so spicy. I’m in love. Also plus to the reverse happy hour. I’ll be back, Sushi Brokers!

Visited 2 years ago

Awesome place from start to finish. The hosts were very friendly and did a great job of getting everyone seated quickly on a busy Friday night. Our service was very speedy, and our server gave great recommendations. The sakitini is very strong, and delicious! Well worth the price. And the food…SO GOOD! We are generally light eaters but we finished every plate clean. An awesome spot for a date night, and even better that they have reverse happy hour all week. We will most definitely be back, and will recommend this place highly!

Visited 2 years ago

The two stars is because the food was decent. Everything else was a disaster! Disclaimer: I am in the industry and am fully aware of the staffing challenges that plague restaurants.
With the being said, there seemed to be no management available or leading. We arrived and were told a table would be ready in 15 minutes. The hostess took our name and we told her we would be at the bar.
We waited at a sticky bar and had to flag the bartender for cocktail menus. She brought back a sticky cocktail menu with a kids menu stuck to it. We made a quick decision then waited 5 minutes for her to return. We ordered a Hendricks Martini up with a twist and a Hendricks and tonic.it took another 10 minutes to get our drinks. The tonic was flat! When we asked her to replace it, she said it was a new bottle of tonic and wouldn't redo the drink. My wife said she would drink it. My martini was barely chilled.
This is the point at which we should have left! But, we agreed they were busy and we would share with the server what had happened.
At 35 minutes and tables available, I finally went to the host stand and she said "oh, I thought you were eating at the bar". We we sat with put menus and once again had to ask for them AGAIN. When the server center we told her we would like two more drinks. We explained the last problem with the last round, and she assured us she would resolve the issue.
We ordered immediately. While the server was kind, she was not trained well, she simply typed in the order with her head down the whole time and barely made eye contact.
So, the new drinks arrived exactly as the first ones did. We refused the Gin and tonic and ordered a glass of wine and I added ice to my martini.
We asked that the edamame be brought first and everything together. We got the two sushi rolls first, then the tempura, then the potsticker and then, finally the edamame!
The food was ok: the tempura well done, and tasty; the potstickers were tiny but tasted ok, the rolls did not taste especially fresh, although they were well constructed and the garlic edamame was good although it was slathered in disced garlic (the bottled kind). Still they were edible.
There are so many personnel issues and so many places where there were fails it will be hard to return.
I hope this review falls on concerned ears!

Visited 2 years ago

Good food quick too

Visited 2 years ago

I came into this establishment on Sunday 8/21 with my husband. I am deciding to leave a review based off the service and experience that I had.

First to start, the food is always amazing here. The Surfer roll, Las Vegas roll and Sanchez roll are my favorite. Can never go wrong.

Second, the service was OUTSTANDING!! Nia was my server and she was so informative and even offered new menu items that we decided to try. She made this experience so amazing that I will be asking for her every time we come in. She told us to try the Mahi tacos....AMAZING. The way she described the tacos is exactly how they tasted. I will be getting them as an appetizer every time I come in. She never let us go without water and she is such a jokester.

Last but not least, the cleanliness of the place is great. There is a lot of reviews that say this place could be better but they must be blind to every other restaurant.

Sushi Brokers, you are awesome!!! A customer to stay.

Visited 2 years ago

I got the sushi pizza for the first time and it was really good. The food did take a little bit longer than expected but the overall experience was good

Visited 3 years ago

Michael was a fabulous server and the sushi chefs were equally wonderful! We’ll be back time and time again for the amazing sushi and great service!

Visited 3 years ago

Visited 3 years ago

We had a wonderful waitress Kenize who went out of her way to give our family great service and was extremely understanding of our situation. Her manager Lukas was beyond pleased and relieved to hear about what a great job she did. While we visiting for two weeks due to a family member being very sick, we had the pleasure to go back time and time again. Not only was the food delicious and outstanding, but we looked forward to seeing our favorite waitress again. The atmosphere was a little loud for my elderly mother-in law, but most definitely recommend this little oasis to anyone who is looking for tasty and absolutely scrumptious sushi!!!

Visited 3 years ago

Terrible take out experience. The nearly $20 Diamondback roll was only six pieces. The thing was tiny. I showed up 15 minutes after my order was to be ready and I had to wait another 15 minutes, because it wasn't all in one location. Not impressed!!!

Visited 3 years ago

The atmosphere was warm for a sushi restaurant, my sushi were not cold and had a funny taste like it was bad. I come here alot, this is the second time I've noticed it. Glad I wasn't the only one that said the same, my family also said the same thing.

Visited 3 years ago

Food was yummy, service was good. We went during happy hour and it was nice a quiet at the time.

Visited 3 years ago